the cognitive era - how a.i. transforms products & services
TRANSCRIPT
The Cognitive EraHow AI transforms products + services
Watson Partner Innovation, Cognitive Solutions TeamChristoph Auer-Welsbach
Artificial Intelligence
By John McCarthy mid ‘50s
Designed to simulate human thought
Image Recognition Engine
Too little resolution of cameras
No connected data storage
Lack in processing power
Cognitive Technologies
Natural Language Processing
Audio Analysis
Machine LearningTEXT
Computer Vision
Technology in use
Content suggestion
Product recommendations
User behavior analysis
Natural Language Interfaces
Disease diagnosis
Application Layer
Various Platforms
Commoditized Technologies
Availability & Accessibility
Hosting
Machine Learning
2006
2014
The Future is here
Complex processes + infrastructure
Necessity due to big data + many users
Technology advanced enough
Transforming Products + Services
Business Intelligence
Concierge / Bots
Monitoring Systems
Service Agents
Business Intelligence
Concierge / Bots
Monitoring Systems
Service Agents
Transforming Products + Services
Business Intelligence
Concierge / Bots
Monitoring Systems
Service Agents
Transforming Products + Services
Business Intelligence
Concierge / Bots
Monitoring Systems
Service Agents
Transforming Products + Services
What to expect
Context aware, learning systems
Real-time personalization on scale
Type less, natural language interfaces
How to adapt
Develop Skills within the team
Rapid Prototyping: Access technology
Design Thinking: Big value, low effort
