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The COE Process Module 8 Level 3 Quality Control

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Page 1: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

The COE Process

Module 8 Level 3

Quality Control

Page 2: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Materials

• Module 8 Level 3 Outline

• Handouts, as needed

• Pen or pencil

• Highlighters

• Post-its

Page 3: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Level 3: Quality Control

Goal

The recruiter will know how to implement quality

control activities.

Page 4: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Objectives

Participants will be able to:

• Explain what quality control means within the

ID&R system.

• Identify the components of an effective quality

control system.

• Explain the benefit of an effective quality control

system and the consequences of an ineffective

system.

Level 3: Quality Control

Page 5: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Agenda: Level 3

• What is Quality Control?

• Quality Control in the ID&R System

• Components of an Effective Quality Control

System

• Benefits and Consequences

• What is Quality Control? – Revisited

• Assessment

Page 6: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

What is Quality Control?

Page 7: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

MEP Quality Control Goals

• To develop efficient and cost-effective strategies

for identifying all eligible migrant children.

• To make proper and timely MEP eligibility

determinations confirmed via routine checks and

balances.

Page 8: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Jigsaw: Quality Control in the ID&R System

1. Number off 1-4.

2. Stand with your Outline and something to write

with.

3. 1s form a group; 2s form a group, etc.

4. Read your assigned passage.

5. Discuss the questions in your Outline for your

passage as a group. Record your answers.

Page 9: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

1. Basic Principles

2. Federal and State Requirements

3. Quality Control of MEP Processes

4. Quality Control of MEP Products

Be prepared to discuss your reading and responses.

Jigsaw: Quality Control in the ID&R System

Page 10: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Debrief: Quality Control in the ID&R System

• Form a group with a 1, 2, 3, and 4.

• #1, discuss your reading and share the

responses to the questions.

• As the reading and responses are shared, other

members of the group record the responses.

• Continue sharing all readings in the same format.

Page 11: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Return to your original seat.

• Review the responses you recorded.

• Highlight all responses you would like to

remember.

Debrief: Quality Control in the ID&R System

Page 12: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Components of an Effective Quality Control

System

• Support for recruiters.

Page 13: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Support for Recruiters

What type of recruiter support is needed in my

district?

• Currently in place

• Would like to see happen

• Next steps

Page 14: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Support for recruiters.

• Reviewing COEs.

Components of an Effective Quality Control System

Page 15: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Reviewing COEs

Why might we want to have a process in place for

reviewing COEs after they have been entered in the

state’s database?

Page 16: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

What might this process look like?

• Brainstorm ideas.

• Record on chart paper.

• Be prepared to share.

Reviewing COEs

Page 17: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Considerations:

• Who

• When

• What

• How

Reviewing COEs

Page 18: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Debrief- Reviewing COEs

Carousel Walk

• Visit each process with your group.

• Take your Outline.

• Discuss how the process differs from yours.

• Record any ideas you would like to use.

Page 19: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

What information did you learn that you value most?

Debrief- Reviewing COEs

Page 20: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Support for recruiters.

• Reviewing COEs.

• Re-interviewing families.

Components of an Effective Quality Control System

Page 21: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Support for recruiters.

• Reviewing COEs.

• Re-interviewing families.

• Recordkeeping.

Components of an Effective Quality Control System

Page 22: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Recordkeeping

• MEP requires a high degree of accountability and

recordkeeping.

• Should be maintained as paper or electronic file.

• Records should be readily available.

Page 23: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Recordkeeping – Required Practices What records do we need to keep?

Where should records be kept?

How long should we keep records?

Page 24: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Support for recruiters.

• Reviewing COEs.

• Re-interviewing families.

• Recordkeeping.

Are there any other components you would like to

add? Is there any piece of the ID&R process that

was not addressed?

Components of an Effective Quality Control System

Page 25: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Benefits and Consequences

Page 26: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

What is Quality Control? - Revisited

• Stand up with your Outline and something to

write with.

• Find a partner from another table group.

• Determine who is person A and person B.

Page 27: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Person A should explain what quality control is

to person B. Person B will jot down key points

made by person A.

• Reverse roles.

• Together, write a final summary of what quality

control is in your Outline, including key points

from both speakers.

What is Quality Control? - Revisited

Page 28: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

Final Thoughts…

The basic message that quality control should send

to recruiters is that someone will check your work.

Page 29: The COE Process - FL · •Support for recruiters. •Reviewing COEs. •Re-interviewing families. •Recordkeeping. Are there any other components you would like to add? Is there

• Please complete the assessment independently.

• When all participants are done, discuss answers

with a partner; revise answers

if needed.

• We will review as a whole group and you will

grade your own.

Level 3 Assessment