the code of conduct

8/2/2019 The Code of Conduct

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www.nbe.gov.ge

NATIONAL BUREAU OF ENFORCEMENTNATIONAL BUREAU OF ENFORCEMENT

THE CODE OF CONDUCTTHE CODE OF CONDUCT


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PREAMBLEPREAMBLE

The Naonal Bureau of Enforcement (NBE), Legal Enty of Public Law un-The Naonal Bureau of Enforcement (NBE), Legal Enty of Public Law un-der the Ministry of Jusce of Georgia, acknowledges that the conduct of itsder the Ministry of Jusce of Georgia, acknowledges that the conduct of itsemployeeemployees in the performance of their dues and as well as other job-relateds in the performance of their dues and as well as other job-relatederrands, is a precondion to building trustworthy and fair image of and facili-errands, is a precondion to building trustworthy and fair image of and facili-tate to the effecve funconing the Naonal Bureau of Enforcement.tate to the effecve funconing the Naonal Bureau of Enforcement.The main purpose of the Naonal Bureau of Enforcement is to ensure effec-The main purpose of the Naonal Bureau of Enforcement is to ensure effec-ve jusce by means of upholding and protecng the rights of the cizens.ve jusce by means of upholding and protecng the rights of the cizens.Using the Constuon and the laws of Georgia together with the principlesUsing the Constuon and the laws of Georgia together with the principlesof the Rule of Law, honesty and imparality; and in order to ensure that theof the Rule of Law, honesty and imparality; and in order to ensure that thejusce is guaranteed, the Naonal Bureau of Enforcement has elaborated thisjusce is guaranteed, the Naonal Bureau of Enforcement has elaborated thisCode of Conduct the purpose of which is to enhance independent acon, im-Code of Conduct the purpose of which is to enhance independent acon, im-parality and communitys trust among its employees.parality and communitys trust among its employees.


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AIM OF THE CODEAIM OF THE CODEThe present document determines the rules and norms of professional ethicsThe present document determines the rules and norms of professional ethicsof the employees.of the employees.The aim of the Code of Conduct is to determine specific rules of behaviourThe aim of the Code of Conduct is to determine specific rules of behaviourbased on the moral principles imposed by the state and the society; and en-based on the moral principles imposed by the state and the society; and en-sure that all employees maintain their professional merit, show respect andsure that all employees maintain their professional merit, show respect andsecure high quality performance of their dues.secure high quality performance of their dues.This Code of Conduct is a public document available to anyone interested andThis Code of Conduct is a public document available to anyone interested andis aimed at increasing communitys awareness of the norms governing theis aimed at increasing communitys awareness of the norms governing thebehaviour of the public and private enforcement offi cers.behaviour of the public and private enforcement offi cers.

DEFINITIONSDEFINITIONSDefinions of the Code should not be limited. All provisions stated hereunderDefinions of the Code should not be limited. All provisions stated hereundergovern as well such aspects of the employees behaviour that are not statedgovern as well such aspects of the employees behaviour that are not statedin the Code but logically stem from its basic principles.in the Code but logically stem from its basic principles.Applicaon of the Code is not limited to what is explicitly stated by the Code.Applicaon of the Code is not limited to what is explicitly stated by the Code.The employees should behave in a way that is true to the spirit of the Code.The employees should behave in a way that is true to the spirit of the Code.

APPLICATIONAPPLICATIONThe Code equally governs the conduct of the employees of NBE: bailiffs, ad-The Code equally governs the conduct of the employees of NBE: bailiffs, ad-ministrave staff, personel directly or indirectly involved in enforcement pro-ministrave staff, personel directly or indirectly involved in enforcement pro-cess, within the set of rights and responsibilies imposed on them.cess, within the set of rights and responsibilies imposed on them.

MORAL STANDARDSMORAL STANDARDSEvery employee should regard that the specific nature of the work dues per-Every employee should regard that the specific nature of the work dues per-formed, imposes an ethical and moral responsibility towards the community.formed, imposes an ethical and moral responsibility towards the community.Employee should act in accordance with high standards of honesty and re-Employee should act in accordance with high standards of honesty and re-


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sponsibility. Employees should perform their work dues with respect to thesponsibility. Employees should perform their work dues with respect to thefundamental principles of culture, cordiality, dignity, mutual respect, trust,fundamental principles of culture, cordiality, dignity, mutual respect, trust,imparality and equity. Employees should facilitate to the strengthening ofimparality and equity. Employees should facilitate to the strengthening ofthe communitys trust and faith towards their profession.the communitys trust and faith towards their profession.Employees are entled to refuse to fulfill any duty imposed by the immediateEmployees are entled to refuse to fulfill any duty imposed by the immediatesupervisor in case the laer contradicts with what is provisioned by the law.supervisor in case the laer contradicts with what is provisioned by the law.

PROTECTION OF HUMAN RIGHTSPROTECTION OF HUMAN RIGHTSEmployees should respect and protect human rights and freedoms spulatedEmployees should respect and protect human rights and freedoms spulatedby the Constuon and legislaon of Georgia as well as by the Internaonalby the Constuon and legislaon of Georgia as well as by the InternaonalAgreements; Respect of the principle of the dignity of a human being shouldAgreements; Respect of the principle of the dignity of a human being shouldbe pracced by all employees.be pracced by all employees.Employees should take a stand against any sign of discriminaon.Employees should take a stand against any sign of discriminaon.

PUBLIC RELATIONSPUBLIC RELATIONSWhen interacng with the members of community employees of NBE shouldWhen interacng with the members of community employees of NBE shouldshow respect towards their interlocutors, tacully express their opinions andshow respect towards their interlocutors, tacully express their opinions andresort to well-grounded crics. Employees are obliged to respect opinions ofresort to well-grounded crics. Employees are obliged to respect opinions ofothers, and their freedom of expression unless it is abusing the rights andothers, and their freedom of expression unless it is abusing the rights andfreedoms of the third persons.freedoms of the third persons.Employees are prohibited to express opinions that might be offensive or aimEmployees are prohibited to express opinions that might be offensive or aimat disgracing the rights and freedoms of other persons based on the race, skinat disgracing the rights and freedoms of other persons based on the race, skincolor, language, gender, religion, and polical, social status related, or eco-color, language, gender, religion, and polical, social status related, or eco-nomic and tular posions.nomic and tular posions.In case conflicts erupt during the interacon with the cizens, employees areIn case conflicts erupt during the interacon with the cizens, employees areobliged to stay calm and prevent escalaon of the conflict.obliged to stay calm and prevent escalaon of the conflict.Whilst performing their work dues, employees should ensure that that theWhilst performing their work dues, employees should ensure that that thecizens under enforcement understand the terminology used in relaon tocizens under enforcement understand the terminology used in relaon tothe enforcement proceedings.the enforcement proceedings.


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Employees are prohibited to distract cizens from appealing against anyEmployees are prohibited to distract cizens from appealing against anybreach or inadequate acon of our personnel; Employees should not in anybreach or inadequate acon of our personnel; Employees should not in anyway discourage cizens from appealing or complaining when they feel thatway discourage cizens from appealing or complaining when they feel thattheir rights have been violated.their rights have been violated.Employees are prohibited to raise their voice and use inappropriate languageEmployees are prohibited to raise their voice and use inappropriate languagewhile interacng with the cizens.while interacng with the cizens.Employees are prohibited to receive any kind of financial incitement from theEmployees are prohibited to receive any kind of financial incitement from thecizens.cizens.

APPLICATION OF JOB STATUSAPPLICATION OF JOB STATUSEmployees are allowed to use their job status only for the limited aims deter-Employees are allowed to use their job status only for the limited aims deter-mined by the legislaon.mined by the legislaon.It is prohibited:It is prohibited:

a) to abuse job status in order to suppress/discriminate others;a) to abuse job status in order to suppress/discriminate others;b) to abuse work hours and the authoritys property for non-work relatedb) to abuse work hours and the authoritys property for non-work relatedpurposes;purposes;

Employees are prohibited to use authoritys ID card outside their line of work.Employees are prohibited to use authoritys ID card outside their line of work.Employees are prohibited to hand their ID cards to others.Employees are prohibited to hand their ID cards to others.

EFFICIENCY AND PROFESSIONALISMEFFICIENCY AND PROFESSIONALISMEmployees are obliged to perform their work dues imposed by the legisla-Employees are obliged to perform their work dues imposed by the legisla-on with high standard of professionalism and responsibility.on with high standard of professionalism and responsibility.In the performance of work dues employees should stay imparal.In the performance of work dues employees should stay imparal.Employees should behave in a way that promotes respect for jusce amongEmployees should behave in a way that promotes respect for jusce amongall pares.all pares.


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INTERACTION WITH COLLEAGUESINTERACTION WITH COLLEAGUESEmployees a tude towards each other should support each others workEmployees a tude towards each other should support each others workdues.dues.Employees should:Employees should:

a) Facilitate to the establishment of mutual trust among all colleagues anda) Facilitate to the establishment of mutual trust among all colleagues andavoid erupon or escalaon of any kind of private or work-related con-avoid erupon or escalaon of any kind of private or work-related con-flicts;flicts;b) Share experience with other colleagues when needed;b) Share experience with other colleagues when needed;c) Restrain from unnecessary involvement into other colleagues maers;c) Restrain from unnecessary involvement into other colleagues maers;d) Restrain from any assistance when it has a negave impact upon perfor-d) Restrain from any assistance when it has a negave impact upon perfor-mance of their own work dues;mance of their own work dues;e) Never knowingly mislead their colleagues;e) Never knowingly mislead their colleagues;f) Be tacul when poinng out someone elses mistakes or faults;f) Be tacul when poinng out someone elses mistakes or faults;g) Consider known principles and norms needed for the establishment ofg) Consider known principles and norms needed for the establishment ofprofessional solidarity and healthy work environment;professional solidarity and healthy work environment;h) Never raise their voice or use inappropriate language while interacngh) Never raise their voice or use inappropriate language while interacngwith their colleagues.with their colleagues.

CONFIDENTIALITYCONFIDENTIALITYInformaon that an employee got aware of in the performance of his/herInformaon that an employee got aware of in the performance of his/herwork dues is confidenal and should by no means be disseminated.work dues is confidenal and should by no means be disseminated.It is prohibited to aend to other colleagues with quesons relang to theIt is prohibited to aend to other colleagues with quesons relang to theconfidenal informaon, unless it is needed for work.confidenal informaon, unless it is needed for work.


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INADEQUATE STATEINADEQUATE STATEEmployees should not be under the influence of alcohol or any other power-Employees should not be under the influence of alcohol or any other power-ful substance, or in a state that hinders performance of their respecve workful substance, or in a state that hinders performance of their respecve workdues.dues.Consumpon of alcoholic drinks at the premises of the Naonal Bureau of En-Consumpon of alcoholic drinks at the premises of the Naonal Bureau of En-forcement and its territorial bureaus is permissible only during offi cial eventsforcement and its territorial bureaus is permissible only during offi cial eventsand recepons.and recepons.Employees should use formal dress code. Casual and inappropriate ouits areEmployees should use formal dress code. Casual and inappropriate ouits areprohibited during working hours.prohibited during working hours.

CONFLICT OF INTERESTSCONFLICT OF INTERESTSEmployees should refrain from any kind of acvity that could put his impar-Employees should refrain from any kind of acvity that could put his impar-ality under queson or influence the performance of their work dues.ality under queson or influence the performance of their work dues.

Chairman,Chairman,Naonal Bureau of EnforcementNaonal Bureau of Enforcement


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the code of conduct

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