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Office for Coastal Management The Climate Communication Challenge Stephanie Fauver NOAA Office for Coastal Management

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Page 1: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

The Climate Communication Challenge

Stephanie Fauver

NOAA Office for Coastal Management

Page 2: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Clim

ate

Co

mm

un

icat

ion

Co-exploring risksand responses and

addressing the emotional and social factors that influence

response.

Page 3: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Have a Clear Goal

Who are you trying to reach?

What do you hope to accomplish?

Page 4: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

How We Respond to InformationInsights from Homer Simpson

• Overloaded

• Distracted by immediate concerns

• Trusts what he already believes

• Responds to his emotions

• Worries about self image

• Oversimplifies and misunderstands

Image from Gabri Solera

Page 5: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

The Climate Communication Challenge

“That’s too far off. I’ll be dead and gone before anything bad happens. Why should I even care?”

Page 6: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

Find Out What Is Important to the Audience

Page 7: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

Reframe Your Approach

Page 8: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Case Study:

Saving the Wetlands

Page 9: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Reframe Your Approach

What did you learn about your audience?

How did you change your message or approach?

Page 10: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Case Study:

Showing the Impacts with Storyboards

Page 11: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

In what ways have you asked your audience to share their

experiences?

Page 12: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Milwaukee Metropolitan Sewerage District

Case Study:

Showing Residents Options to Reduce Their Risks

Page 13: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

The Climate Communication Challenge

“My house is already elevated. Why do I need to worry?”

Page 14: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Seven Best Practices for Risk Communication Webinar

coast.noaa.gov/digitalcoast/

Page 15: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

• Risk Communication Guidebook

• The Climate Talk Template

• One day Risk Communication Training

New Resources Coming Soon

Page 16: The Climate Communication Challenge · Office for Coastal Management How We Respond to Information Insights from Homer Simpson •Overloaded •Distracted by immediate concerns •Trusts

Office for Coastal Management

For More Information

[email protected]