the checklist paradox [title stolen from lorelei lingard]
DESCRIPTION
This presentation was delivered by Marlies van Dijk, the Director of Clinical Improvement for the BC Patient Safety & Quality Council, during the Canadian Patient Safety Institute's Checklist Call on October 8, 2014.TRANSCRIPT
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The Checklist Paradox[title stolen from Lorelei Lingard]
October 8, 2014CPSI Checklist Call
@tweetvandijk
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The RIGHT conversation?
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Assumption:The checklist can improve culture in the operating room
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Makary, 2006 Journal of American College of Surgeons
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“the most common cause of failure in leadership is produced by treating adaptive challenges as if they
were technical problems.”
Ron Heifetz
7
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Surgical Culture Change Strategy in BC
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Situational Leadership
• Leader or manager of an organization must adjust their style to fit the development level of the followers they are trying to influence.
• Up to the leader to change their style, not the follower to adapt to the leader’s style.
• The style may change continually to meet the needs of others in the organization based on the situation.
Developed by Kenneth Blanchard and Paul Hersey.
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http://bcpsqc.ca/clinical-improvement/teamwork/resources/
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References
• Lorelei Lingard. Collective Competence. TED Talk http://www.youtube.com/watch?v=vI-hifp4u40• Rebecca Brooke. 3 page briefing note. Review of the Evidence for Culture Change: The Interpersonal Side
of Healthcare. [scroll down page: http://bcpsqc.ca/clinical-improvement/teamwork/resources/ ]• Makary MA et al. 2006. “Operating Room Teamwork among Physicians and Nurses: Teamwork in the Eye of
the Beholder. http://www.sciencedirect.com/science/article/pii/S1072751506001177 • Culture Change Tool Box. Rebecca Brooke. BC Patient Safety and Quality Council.
http://bcpsqc.ca/clinical-improvement/teamwork/resources/ • Checklist Paradox Presentation by Lorelei Lingard. SQAN November 2013.
http://bcpsqc.ca/resources-from-sqans-2013-annual-meeting/ • Ken Blanchard. Situational Leadership Technical Facilitator guide.
http://www.kenblanchard.com/getattachment/Solutions/By-Offering/Government-Solutions/Situational-Leadership-II-(GSA-Approved)/SLII_Green_FG_Look.pdf
• Geert Hofstede’s Power Distance Index http://www.clearlycultural.com/ • Ron Heifetz, Alexander Grashow and Marty Linsky. The Practice of Adaptive Leadership . Harvard Business
Review Press. http://www.amazon.com/Practice-Adaptive-Leadership-Changing-Organization/dp/1422105768/ref=sr_1_1?ie=UTF8&qid=1411666918&sr=8-1&keywords=the+practice+of+adaptive+leadership