the changing paradigm: sciencedirect usage of non-subscribed journal articles chris kluiters...

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The changing paradigm: ScienceDirect usage of non- subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific [email protected] m.sg CONCERT 2000

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Page 1: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

The changing paradigm: ScienceDirect usage of non-

subscribed journal articles

Chris KluitersManaging DirectorElsevier ScienceAsia [email protected]

CONCERT 2000

Page 2: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

The New Elsevier

No more dramatic price swings Price increase caps in billing currencies

Reasonably priced electronic charges to encourage full use and available of information Access to non-subscribed information As the largest and most visible STM publisher we feel an

obligation to ensure good value for your money Archiving commitments

Future entitlements Maintenance Acceptable 3rd parties

The New ElsevierMaking your journals more valuable

Page 3: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Library Needs Choosing the “right” product and service level

Local or remote service Electronic delivery - with or without print Disclosure tools (A & I Databases) Additional content, additional years of data Predictable budgetary exposure and flexibility to choose

Paying the “right” price to reflect value delivered. Consider factors such as: Type and size of institution (coupled with existing

spending) Amount of usage as compared to peers (benchmark) Price/performance

New Needs New Solutions

Page 4: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Usage

For some customers the result can be dramatic (total cost of less than $3 per article). Marginal costs can go under $1 per article.

Per use costs can be expected to decrease even further

Personalization features Result is win-win for

customer, user, publisher, author

More Information

More Easily

Available

Lower Per

Article Cost

Higher Use

r

Satisfacti

on

New Needs New Solutions

Page 5: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

ES ApproachTo achieve price/performance leadership we

envision:

Broader product lines and/or subset products for specific segments. More options and choices. Biomedical, Engineering, Physics, and more! Addition/Linking of other material Secondary databases, reference works - all with

references to full text of journal articles Links between internal and external documents Link between library management system and journal

titles within SD and/or SDOS Better Service Levels

Enhancements to user functionality Usage reporting

New Needs New Solutions

Page 6: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

OhioLink Experience State wide central site for access,

archiving, integration and one-stop information mall

Group wide commitment to publisher at more stable, sustainable economic path

Expanded title accesses to all institutes at below what would be spent by as individuals

New Needs New Solutions

Page 7: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Annual EJC Downloads by Publisher

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

JUL OCT JAN99

APR JUL OCT JAN00

APR

Elsevier Science

Academic Press

All other publishers

Source:OhioLink

Page 8: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

OhioLINK-WIDE DISTRIBUTION OF TITLE%-ARTICLE% ACROSS 5 PUBLISHERS

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

CUM % OF TITLES DOWNLOADED

CU

M %

OF

AR

TIC

LE

S D

OW

NL

OA

DE

D

Elsevier Science

Academic Press

Kluwer

Springer-Verlag

Wiley

Source: OhioLink

Page 9: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Apr 99 - Mar 00 EJC Titles

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%YS

U UD

CSU U

T UA

BG

OU

KSU M

U

WSU

CW

RU UC

OSU

% of Titles Downloaded NOT held in print

% of total EJC journal titles held in print

Source: OhioLink

Page 10: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

PEAK Experience Pricing Electronic Access to Knowledge Experiment

Key Learning1. Value of Providing Access to entire database (also OhioLINK,

University of Toronto)2. Flexible pricing (an ability to make choices)

Happiest participants had the generalized option Almost half of all use comes from journals that were previously not

subscribed to in paper A way to meet needs of under-served user segments

Negatives of generalized option High cost solution (selling, educating, managing entitlements) Cherry picking Same benefits can be achieved in other ways

New Needs New Solutions

Page 11: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

SDOS Members in Taiwan

1

9

32

53

0

10

20

30

40

50

60

1997 1998 1999 2000

New Needs New Solutions

Page 12: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Expected Curve

1997 1998 1999 2000 2001

E-journal

Contents& Usage

Source: Professor Chang R.C.’s presentation at Nov, 1999 Taiwan User Meeting

Page 13: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

ScienceDirect OnSite Full-text usage in Taiwan(June 1999 till July 2000)

65929 59844

39254

92483

125315

197666

163821

99845

163971

132998

219019

190056

180264

59635

0

50000

100000

150000

200000

250000

New Needs New Solutions

Page 14: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Subscribed vs. Non-subscribed Journals Usage-based on January to July 2000 statistics

36%

64%

Subscribed TitlesNon-Subscribed TitlesThe New Elsevier

Making your journals more valuable

Page 15: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

SDOS/SD Full-text usage in the Asia Pacific region (January till June 2000)> 5 Million articles downloaded

China8%

Taiwan28%

Australia6%Hong Kong

6%Thailand

2%Singapore

3%

Korea17%

Japan29%

India0%

New Zealand1%

The New ElsevierMaking your journals more valuable

Page 16: The changing paradigm: ScienceDirect usage of non-subscribed journal articles Chris Kluiters Managing Director Elsevier Science Asia Pacific c.kluiters@elsevier.com.sg

Implications for the Future The role of ubiquity

Continued value revolution for our customers A little more buys a huge amount

Investment approach rather than cost approach

Greater satisfaction levels resulting from delivering the right product at the right price

Win-Win scenarios

Remaining questions - What are users doing with the information that they access? Who exactly are these users? What value is placed on what functionality and content?

New Needs New Solutions