the changing face of classroom tech: what does the data say? a few results from internet2 members...

The Changing Face of Classroom Tech: What Does the Data Say?

A few results from Internet2 members – and random thoughts from Wainhouse Research

Alan D. GreenbergSenior Analyst & PartnerWainhouse Research

4 October, 2011

Internet2 Fall Meeting

WR Practices

© 2011 Wainhouse Research, Inc. All rights reserved. 2

UCPCollaboration Services

Unified Communications

VCPVideoconferencing

TelepresenceVideo streaming

AV

WCPWeb conferencingAudio conferencing

IM / PresenceTeam Workspaces

E-Learning & Dist. Ed.Learning Management

Lecture CaptureClassroom Tech.

Web conferencing

For Learning

Video

For Learning

Des

ktop

vid

eo

Vid

eoco

nfer

enci

ng

Ser

vice

s

Web C

onferencing

Services

SaaS for Learning

• Consulting Services• Research Subscriptions• Free WR Bulletin• Events

8 Analysts / Consultants Dedicated to UC&C

Andy NilssenSarasota

Alan Greenberg

Austin

Brent KellySalt Lake

City

Andrew DavisBoston Marc Beattie

Boston

Ira WeinsteinFt. Lauderdale

Richard NorrisFrance

Stacy Austin-Li

Wisconsin

3© 2011 Wainhouse Research, LLC All rights reserved.

Agenda

• Distance Ed and e-Learning Tech Survey / Internet2 Survey

• Random WR Thoughts• Academic and Student Drivers• Disruptions and Broad Shifts• The Future

4© 2011 Wainhouse Research, Inc. All rights reserved.

Internet2 Survey


Internet2 Member Respondents


Post secondary college or university

73%

Primary / secondary

school 6%

District administration

2%

Service Provider19%

N = 67. 2011 Distance Education and e-Learning Metrics Survey

Internet2 Survey Respondent Functional Areas


Educator / instructional

designer9%

Administration / management

16%

Distance learning

coordinator12%

Technology coordinator / IT

Manager55%

Other8%

N = 67. 2011 Distance Education and e-Learning Metrics Survey

Length of Internet2 Membership


1 1 1

5

2

6

0 0

3

0

11

1

0 0

4 4

0

2

4

6

8

10

12

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Average = 8.1 years

N = 41

Relative Importance of Unique Internet2 Offerings


2.37

2.52

2.59

2.72

2.72

2.78

2.88

2.89

2.90

2.92

2.95

2.97

3.02

1.00 1.50 2.00 2.50 3.00 3.50

Grouper

OS3E/NDDI Software Defined Network (SDN) infrastructure

Campus Architecture and Middleware Planning (CAMP) …

Commons telepresence interoperability services

Network Performance workshops

Internet2/ESCC Joint Techs Workshops

Commons Site Coordinator training

Internet2 IPv6 workshops

InCommon Federation

InCommon Certificate Service

Member Meetings

Shibboleth

Commons vc bridging / streaming / recording svces

WR 2011 Distance Education and e-Learning Metrics Survey

Does Internet2 Bandwidth Enhance Your Collaboration Capabilities?


Very important / valuable - 4

48%Important / valuable - 3

41%

Neutral - 28%

Not at all important / valuable - 1

3%

Average = 3.3


Does Internet2 Membership Enhance Your Collaboration Capabilities?


Very important / valuable - 4

49%Important / valuable - 3

32%

Neutral - 216%

Not at all important / valuable - 1

3%

Average = 3.3


Internet2 Respondent Tech Deployments


12%

15%

15%

41%

42%

45%

50%

63%

64%

75%

82%

36%

44%

34%

42%

46%

52%

47%

24%

33%

25%

7%

37%

23%

34%

12%

9%

3%

10%

3%

6%

15%

18%

17%

5%

3%

3%

3%

4%

0% 20% 40% 60% 80% 100%

Unified communications platforms

Virtual worlds

Simulation software/gaming technologies

Interactive whiteboard and student response systems

Educational social networking tools/personal learning communities

Audio teleconferencing

Desktop video conferencing technologies

Lecture capture / recording / archiving / streaming

Web conferencing

Group / classroom videoconferencing/telepresence

Content Management System (CMS) / Learning Management System (LMS)

Mainstream / Some / Do not but may soon / Do not – will not

Which approach to visual tech makes the most sense in terms of your goals?


2.76

3.00

3.03

3.24

3.58

1.00 1.50 2.00 2.50 3.00 3.50 4.00

Microsoft Lync / IBM Sametime / Cisco Call Manager (unified communications)

Echo360 / Sonic Foundry / Tegrity / TechSmith (lecture capture)

Apple FaceTime / Skype / AOL AIM video (free consumer-grade video)

WebEx / Adobe Connect / Citrix HDFaces (web conferencing)

Polycom / Cisco TANDBERG / LifeSize (group videoconferencing)


4 Very interested / 3 Interested / 2 Neutral / 1 Not at all interested

Internet2 Member Apps – Group VC


Response Chart Percentage

Direct instruction of students at remote campus or at home

84%

Instruction of locally-based learners

52%

Student-only collaborative based learning

36%

Professional / staff development and training

85%

Accessing content experts/virtual fieldtrips

66%

Meetings 88%

Collaborative academic research 63%

Total Responses


Internet2 Member Selection Criteria – Group VC



Students like it 39%

Increases use of existing faculty to reach more students

66%

Learners are engaged with remote content / visual learning

46%

Academic collaboration 73%

Administrators and faculty can meet without travel

79%

Delivery of professional development

51%

Ability for students to collaborate with peers anywhere

33%

We can support our local learners with content / experts

46%

Emergency response / inclement weather

15%

Other, please specify: 1%

Total Responses


Internet2 Member Spending 2012 – Group VC and Enabling Tech



More 51%

The same 34%

Less 9%

Don’t know 6%

Total Responses


Internet 2 Member Benefits – Group VC





66%


46%



79%


51%


33%


46%


15%


Total Responses


Internet2 Member Benefits – Desktop VC





37%


32%



65%


40%


37%


29%

Lower cost than group / classroom systems

56%

Enables greater mobility on the part of faculty, administrators, and/or learners

62%


13%


Total Responses


Internet2 Member Benefits – Web Conferencing




Grades are improving 9%

Learners can review classes on demand to fit schedule / avoid commutes or travel

41%

Learners can review missed classes

45%

Faculty can reuse content 50%

We can reach more remote learners

45%

We can support our local learners 36%

It is making us more competitive as an institution

28%

Student / learner retention 22%



16%


Total Responses


Internet2 – Importance of Web Conferencing – LMS Integration



Very important / valuable - 5 36%

Important / valuable - 4 44%

Neutral - 3 12%

Somewhat Important / valuable - 2

0%

Not at all important / valuable - 1 8%

Total Responses


Internet2 – Selection Criteria Lecture Capture / Streaming / Archiving



Editing tools 38%

Indexing capabilities 40%

Integration/authentication approaches with / to CMS / LMS platforms

38%

Learner / instructor bookmarks 26%

Search capabilities 34%

Unique review and playback capabilities

32%

Range of 3rd party content included 10%

Scheduling and management capabilities

46%

Learner tools 22%

Particular pricing / licensing models 58%

Particular video / multimedia formats

40%

Enhanced podcasting capability 20%


Total Responses


Internet2 Member Benefits – Lecture Capture, Streaming & Archiving




Grades are improving 15%

Learners can review classes on demand to fit schedule / avoid commutes or travel

67%

Learners can review missed classes

73%

Faculty can reuse content 73%

We can reach more remote learners

42%

We can support our local learners 48%

It is making us more competitive as an institution

33%

Student / learner retention 29%


15%


Total Responses


Internet2 – Challenges in Deploying Virtual Worlds / Environments



Steep learning curve 62%

Lack of standards 53%

Interoperability 47%

Mobility 6%

Lack of faculty interest 74%

Faculty resistance 26%

Cost for scaling up 44%

Reliability 38%

Other, provide example: 9%


Internet2 Members – Future Funding Mechanisms



Student fees 48%

Grant funds 44%

Designated capital expenditure general funds

55%

Departmental funds 61%


Total Responses


Internet2 – How do you rate your mix of tech overall?



Cutting edge, the very best 14%

Current, deployed within the past two years and doing just fine

36%

Adequate but some genuine gaps 47%

Seriously flawed, we’re missing a lot

3%

Totally messed up, we need a complete overhaul

0%

Total Responses


Random WR Thoughts


27

Infrastructure ServicesMedia Servers, Rights Management, Directories, Presence, Telephony

Bandwidth

Recording /archiving / streaming

Collab portals, wikis,

text, audio threads / eRooms

Educational / e-Learning Users

Syllabi / LMS / CMS / VLEs

Unified Collaboration Environment

IM / Web conferencing /

interactivewriting tools

AsynchronousSynchronous

Video / audio /

immersive worlds

Devices

LEARNERS

Complex Ecosystem

The Evolution of Distance Education: What’s so important about this topic?

Distance Education Momentum


WR: Critical Success Factors for Deploying Distance Education Technologies, 2009 28© 2010 Wainhouse Research, Inc. All rights reserved.

I take it back. It’s not just about distance any longer.



WR: Critical Success Factors for Deploying Distance Education Technologies, 2009 29© 2010 Wainhouse Research, Inc. All rights reserved.

Blended Learning – A Variety of Meanings

– To some: Mixing real-time, synchronous and on demand, asynchronous education

– To others: Mixing face-to-face and online education

– Some think of online learning as self-paced work only, others as blending real-time and on demand.


Blended learning is learning that is facilitated by the effective combination of different modes of delivery, models of teaching and styles of learning, and is based on transparent communication amongst all parties involved with a course.

-Heinze/Procter


Affective Domain Cognitive Domain

Student interacts with Multimodal Content (Video)

EngagementOccurs

Retention and

Knowledge Transfer

The Multimedia Learning Continuum

Higher Education Faces Critical Issues

• Proving value as tuitions rise• Improving retention / graduation rates • Addressing global competition• Handling economic disruption• Understanding “program integrity” regulations

issued by USDOE October 2010


The Perfect Storm


Technology Digital Natives

The Numbers

Student Drivers

Ready or not, students at the wheel


Brave New World on Campus

© 2011 Wainhouse Research, Inc. All rights reserved. 36CDW–G 2009 21st Century Campus Report

10 Reasons Students Say Prefer Learning Online*

10. I can easily communicate w/ classmates when need to

5. I don’t have to compete to share thoughts & ideas

9. I can easily communicate w/ teacher when need to

4. I can move at my own pace

8. I can learn despite health issues that might interfere w/ traditional setting

3. I can focus on my work without distractions from classmates

7. I can learn with a schedule that meets my needs

2. I can pursue my passions

6. I can take more interesting classes.

1. I can sleep in!

© 2011 Wainhouse Research, Inc. All rights reserved. 37*Tech & Learning, January 3, 2011

Did lecture capture make your study somewhat or more effective than normal?

Tegrity Fall 2010 Student Survey, n = 9000

Did lecture capture improve your grade in the course?

Tegrity Fall 2010 Student Survey, n = 9000

Academic Drivers


It’s Here, It’s Now

• 200 locations• 438,100 enrollments as of

12/2010• Avg class: 8 on campus / 13

online• Year-round schedule

© 2011 Wainhouse Research, Inc. All rights reserved. 41*E-Learners.com

Higher Ed Online Enrollments**

• Over 5.6 million (of ~18M total) HE students took at least one online course fall 2009

• 21% growth rate online vs. 2% overall higher ed population

• ¾ of institutions report economic downturn has increased demand for online courses and programs

© 2011 Wainhouse Research, Inc. All rights reserved. 42**Sloan Consortium

Getting Mainstreamed

© 2011 Wainhouse Research, Inc. All rights reserved. 43*Wainhouse Research Distance Education and e-Learning Metrics Survey 2010

Virtual worlds

Lecture capture / recording / archiving / streaming

Interactive whiteboard and student response systems

Group / classroom videoconferencing

Web conferencing

Educational social media

CMS / LMS

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

53%

71%

74%

82%

85%

85%

96%

Mainstream or some Do not use

Disruptions and Broad Shifts

From 10 years ago to now

What we had Still to come

Landlines, stereos, CDs Smart phones, iPods, MP3’s, tablets

Low gas economy standards Hybrids / electric / SMART cars, Segways

Dial-up or ISDN High speed Internet

Snail mail / email Facebook, Twitter, YouTube

World Trade Center 2 wars, Great Recession, ARRA

Paper or plastic? Reusable totes / green

World Wide Web There’s an App for That


Money and Change

• 2010 U.S. spending on education $1.05 T*– $650 Billion Primary/Secondary– $294 Billion Higher Education– $103 Billion Other

• Harvard’s Clayton Christensen: 5% spent on technology 2009 50% by 2019**

• WR: What we cover $5B now, $12B by 2019

© 2011 Wainhouse Research, Inc. All rights reserved. 46*usgovernmentspending.com

**Disrupting Class

Disruption Toward Student-Centric Learning

• 75% teens have digital cameras***• >89% 4-year college learners carry laptops*• User-generated content• Personal learning communities**• Educator role: create tools to help different

types of learners / enable the learner

© 2011 Wainhouse Research, Inc. All rights reserved.

*Student Monitor, 2011

**Rebooting Education, WR white paper, 2010

***Pew Internet Trust, 2010

http://creative.gettyimages.com/source/Search/42','1','

Student-Centric Behaviors

• More self directed and less dependent on top-down instructions*

• More attuned to group outreach and group knowledge* (think mobs)

• Collaboration the new norm**• Greater ability to customize and address

multiple learning styles**• Greater context-sensitivity**

© 2011 Wainhouse Research, Inc. All rights reserved.*Lee Rainie, Director, Pew Internet Project, 2009

Wainhouse Research, 2009-2011

What do these (and other colleges / universities) have in common?


Bookmarking

© 2011 Wainhouse Research, Inc. All rights reserved. *Tegrity

00:06:45 Unclear

00:12:32 Important!

00:21:05 Unclear

00:43:27 Why dividing by 2?

Bookmarks

?!?T

TAdd

In the classroom: Reviewing after class:

Students place bookmarks during/after class Using an iPhone (& iPod) App

Using web enabled cell phones

In a browser

Instructors can set bookmarks for students

Bookmarks can be private or public

Bookmarks can be “checked off”

The Future

Future Challenges

• Content / asset management

• Rights management

• Avoiding the snaking population effect



Two-way Real-time

Video Instruction Today

One-way Real-time

On-demand

On-demand

One-way Real-time

Video Instruction Tomorrow

Two-way Real-time

Countervailing Winds: Open Source and the Cloud

Open Source Pros The Cloud Pros

“Free” General data redundancy

Community Load managing / fail safe

Back end code Fewer management headaches

“Less dependence on vendors” Greater, faster scalability

Easier to customize Easier to update

© 2011 Wainhouse Research, Inc. All rights reserved.

Open Source Cons The Cloud Cons

“Nothing is free” Must trust external provider

Community possible anywhere Possible network hiccups

Front end missing HF testing Jobs outsourcing

Scalability missing Cost savings may or may not appear

Services / Support missing You don’t own the results

Alan [email protected]

AlanGatWR www.wainhouse.com

Q&AThank You

55

mailto:[email protected]

http://www.wainhouse.com/

the changing face of classroom tech: what does the data say? a few results from internet2 members...

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