Operational Excellence

& Here’s Why…

6-8th November 2013

For the world’s leaders in marketing, information technology

and supply chain

It’s a Truly Global Event

Over 35 Countries are Represented

It’s Ahead of the Game Harness innovative ideas from more than 65 world-class experts,

and give your company a head start. You have to be there to hear it!

With the unique programme and focus on marketing, IT and supply chain, there is simply no event like it.

Offers Real Stories from Real People

Steve Smith, CMO, Asda Stores Limited, UK

August Harder, CIO, Coop, Switzerland

Be inspired by real stories from real leaders and decode them for your own business.

Listen in and see what your peers in marketing, IT and supply chain really think.

Take advantage of the numerous networking opportunities to dig a little deeper in topics that piqued

your interest.

Get involved in the discussion and have your own say in what

the future will hold.

It’s the Right Size for Success Network in a relaxed club atmosphere.

Retailers and manufacturers have excellent opportunities to meet with

each other, debate and find better ways of working together throughout the day and over dinner.

With a fine balance between shared plenary sessions, individual

streams for marketing, IT and supply chain, working sessions and store tours, this hands-on event has everything you need.

You Can Customise Your Own Event With three streams working alongside each other, delegates can

customise which stream they attend and when.

If you’re interested in focusing on supply chain, but want to catch a specific IT or marketing presentation, no problem.

Create your own conference and be where you want to be when you

want to be there. It’s your conference, your options, your choice.

MARKETING INFORMATION TECHNOLOGY SUPPLY CHAIN

Winners in Marketing

Seamless Customer Journey

Inside, Outside & Around the World

Question

With the world’s leaders in marketing, information technology and supply chain in attendance, the right people from within the global

retail and consumer goods industry are easy to find.

The Right People; the Right Connections

Chief Marketing Officers Senior Marketing Executives Digital Marketing Executives

Senior Sales Executives Merchandising Executives

Category Management Executives Chief Information Officers

IT Directors Systems Directors

Digital Strategy Directors Innovation Managers

Supply Chain Executives Logistics and Distribution Executives

Chief of Operations

Investigate Network Listen Analyse

Designed by Members, for Members

MARKETING: This year’s conference showcases winning brands. What makes a brand a winner? Who is making it work despite challenges? You’ll see real experiences, what was learned in each case, how obstacles were overcome and what makes each case successful. You’ll also look at examples through the “10 steps to evolve into a winner”.

INFORMATION TECHNOLOGY: This year's global conference showcases successful omni-channel businesses. You’ll look at how these companies offer a seamless approach to the consumer experience through multiple shopping channels. What were the lessons learned, obstacles encountered and benefits found along the journey? Speakers will share practical insights through the following lens: this was the problem, this was the solution, here’s the adoption process and these are the results.

SUPPLY CHAIN: At this year’s conference you’ll harness ideas from innovative and agile retailers and manufacturers from around the world and decode them for your business. You'll hear stories of supply chain excellence from within our industry. To open your minds to new ideas you'll hear examples from outside our industry and from around the world.

Sharon Jeske, Director, The Consumer Goods Forum

A Full Schedule; No Time Wasting With three days of sessions and workshops, there is no time to waste at

the London event.

With excellent networking opportunities also built into the schedule, you can make the most of your time here.

Attends sessions to learn about the latest trends and best practices; connect over lunch and dinner to build your global network; and

communicate with your peers throughout the three days to get the most out of the event.

And, if you still manage to find time to do something different, how

about that Big Ben?

A Great Line-Up of Speakers

…& Many More!

Once again, the conference has put together a great line-up of expert speakers. This line-up includes:

Fiona Lambert George and GM Softlines Brand Director ASDA STORES United Kingdom

Dick Boer President & CEO ROYAL AHOLD The Netherlands

John Phillips SVP Customer Supply Chain & Go-To-Market PEPSICO GLOBAL OPERATIONS USA

Kjell Nordström Associate Professor STOCKHOLM SCHOOL OF ECONOMICS INSTITUTE OF INTERNATIONAL BUSINESS Sweden

Carl Graziani Senior Vice President, Supply Chain SAFEWAY USA

Danny Perekalsky Chief Marketing Officer DIXY Russian Fed

August Harder CIO COOP Switzerland

Sean Gourley Physicist, Political Advisor, TED fellow, Founder and CTO QUID USA

Sam Simister Supply Chain Director INNOCENT LTD United Kingdom

Wendy Manning Vice President Customer Services Europe COCA COLA ENTERPRISES United Kingdom

Cenk Gurol President AEON GLOBAL SCM CO., LTD Japan

Has a Great Store Tour Programme Too!

Attendees can sign-up to be a part of one of three specially organised store tours:

MARKETING: Those who sign up for this tour are shown around the shop floor by the company’s marketing managers.

IT: Here, IT managers from the company in question will show delegates around the shop floor, highlighting key IT developments.

SUPPLY CHAIN: See how the store operates from the front and the back, as managers will show you around the facility.

Download the Programme Brochures

Or Visit the Dedicated Website

www.tcgfoperationalexcellence.com

OR Search Hashtag #OpExLondon

& If You Need More Information…

Oh, and One More Thing…

Attending members of The Consumer Goods Forum will also have exclusive access to all available marketing, IT and supply chain

presentations after the event via The Forum’s member-only platform, the Knowledge Navigator.

Attending delegates can pose questions to presenters and panellists in real-time via an interactivity tool. The tool can also help you schedule

on-site meetings, keep track of session start times and allow you to contact fellow attendees directly.

Thank You!