the car service market in india is growing rapidly

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The car service market in India is growing rapidly. Make the most of it with TVS Automobile Solutions Pvt. Ltd. India’s leading chain of multi-brand car workshops

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The car service market in India is growing rapidly.Make the most of it with TVS Automobile Solutions Pvt. Ltd. India’s leading chain of multi-brand car workshops

Formed in 2011, as a subsidiary of TVS & Sons, TASPL is uniquely positioned to grow from strength to strength in the automobile industry, leveraging on the synergy between its lines of business. TVS Automobile Solutions Private Limited (TASPL), a part of the $7.2 billion TVS Group, is one of India’s largest players in independent automobile aftermarket business. It aims at providing an innovative, technology based global service & parts delivery model to help manufacturers connect with customers, garages and retailers directly.

Consolidation, scale and phygital solutions will drive the next phase of growth for the company as well as the industry. TVS Automobile Solutions Ltd (TVSASL) is geared up for an aggressive expansion with a goal of opening ‘one franchisee a day with a digital ecosystem flavour’ during the next fiscal as the leading automobile aftermarket player gears up for emerging growth curve post acquisition of Mahindra First Choice Services Ltd (MFCSL).

About Us

Mahindra First Choice Services

MFCS is an one-stop-shop for service and maintenance needs of any brand of car. Our promise is to provide quality, professional and trustworthy services to end woes of car owners in the country.

The recent integration of Mahindra First Choice Services Limited and TVS Automobile Solutions Pvt. Ltd., (TVS ASPL), has combined the strengths to organize the highly fragmented automobile aftermarket services space in India, thereby providing superior value to customers, channel partners and stakeholders. It has expanded the network horizon with over 450+ workshops present in 350+ towns & 25+ states.

Marching towards their mission the orgnization is aggressively making inroads in Indian car service market, which has historically been shared by OEM dealers and Independent Garages. The company aims to establish country wide network.

24 hr

BESTSERVICES

Regular Service – Catering to the needs of regular servicing to keep cars running smoothly at all times.

Wheel Care – Regular wear and tear of wheels are a natural phenomenon on Indian roads, wheel care ensures the treads are in normal condition with sufficient grip levels.

Denting & Painting – The ever increasing traffic on Indian roads is leading to knocks and scratches on cars. This service ensures customer’s vehicle looks as good as new.

Car Grooming – This service uses a technical approach to maintain the best looks of a car for an extended period of time.

Brake Repair – Precise brake maintenance is critical to a customer’s as well as his vehicle’s safety and this service ensures that brakes work swiftly and efficiently on all surfaces.

Engine – No matter what make a customer’s car is, all workshops operate to achieve the most opportune reading of every car available in the Indian market.

Clutch & Transmission – Care for the clutch and transmission is the key to smooth functioning of any car, and this quality service guarantees a hassle-free drive for all customers.

Steering & Suspension – This service, using the most advanced technology and updated skill sets of the staff, guarantees a car the right steering balance and effective suspension.

Help First – This package provides assistance to the customers in case of the emergencies like towing of the vehicle in case of breakdown, Onsite minor repair & replacement of keys etc.

Save First – This is an annual maintenance package which takes care of customer’s car maintenance needs for the year . It keeps the car in best condition and brings huge savings as well for the customer.

To provide car care services to keep the cars fit & healthy

and customers happy & smiling.MFCS MISSION

Perfect Opportunity for Organized Multi-brand Car Servicing Chain in India

20180

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2002 2006

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2010 2014

Cars Addition Cars Phasing Out

2002 2007 2012 2017 2022 2027 2032

IG MBO OEA

Rapid growth in Car Population

Currently 25 lakhs cars are added to the car parc every yearwhereas cars getting phased out are just 1/5th of that volume.

MBO growing fastest

Service Demand - No. of Repair OrdersThe fast growing service demand is estimated to be met by:

A. Increase in Service Capacity of OEA (OEM Authorized Workshops)B. Increase in numbers of Independent Garages & their capacityC. Fast emergence of Chain/s Multi-brand Organized Workshops

Growth of Car Service Industry

Customers looking for alternate options

Customers' looking for better experience when it comes to car maintenance

Customers' expectations of quality of service not met by OEMs and Independent garages

Diversified Risk & Multiplied Customers Industry

Being in multi-brand car servicing business means less risk

Access to more number of customers owning multiple brands of cars

Rapidly growing car servicing industry in india

With ever increasing number of cars on the road, a right opportunity to enter car servicing business

Mahindra First Choice Services franchise program is a perfect opportunity for a profitable business.

No clear differentiator to attract

customers

Lack of customer trust in case of

no brand

Limited channels of business

development

Unavailability of spare parts due to

unreliable local supplies

Difficulty in procuring parts in

stipulated time

Stuck with high inventory of spares

and locked working capital

Lack of comprehensive warranty

on spares

Lack of proper spares support

Lack of right technical skills

Lack of proper training facilities

Lack of access to technical

knowhow of different car makes

and models

Problem of attrition

Difficulty in acquiring & retaining

customers

Challenges Faced by Any Independent

Multi-brand Workshop

Ensuring Quality Service and On Time Delivery to Our Customers

Source 1

Franchise

Franchise

Franchise Franchise

Franchise

Source 2 Source 3 Source 4

MFCS Warehaouse

Very low Inventory

at workshops

Daily suppliesto workshops

from warehouse

Warranty onSpares

Attractivemargins

HASSLE FREE AND RELIABLE SUPPLY OF QUALITY SPARES FROM MFCS WAREHOUSES

Tech SupportHelpline to provide assistanceon complexissues

DedicatedTechnical Training

Centers

Online Trainingcourses underYellow SpannerAcademy

On the Job ProcessTraining andHandholding

Refresher programsand Nominationbased training

FOCUS ON CAPABILITY BUILDING -TECHNICAL AND NON-TECHNICAL STAFF

MFCS Support to its Partners& The MFCS Advantage

Train

ing F

acilit

ies

& P

rogra

ms

Technic

al Know

How

Tech

Suppor

t Hel

pline

to p

rovid

e ass

istance

on

com

plex i

ssues

On the

Job S

upport

Dedic

ated Te

chnic

al Tra

inin

g Cen

ter

Online

Train

ing

Cours

es

On Job Tr

ainin

g, P

roce

ss Tr

ainin

g

No nee

d to st

ock a

ll sp

ares i

nvento

ry

Daily su

pply to

Fra

nchise

Wor

kshop

s

Spares

Supply fr

om

MFCS W

arehouse

Brand A

ssura

nce

Assoc

iatio

n with

a re

liable

and p

rove

n auto

mot

ive

brand

Ethic

al gov

ernance

cou

pled w

ith vi

sion fo

r the

busines

s

Robust IT

Syste

m

SAP base

d stro

ng POS a

nd Invo

icin

g Sys

tem

SAP base

d stro

ng Spare

s Manage

men

t Sys

tem

CRM su

pport a

nd Cust

omer

App

Standard

Opera

ting

Proce

dures

To e

nsure

hig

h pro

ductivi

ty a

nd elim

inate

chance

s of e

rror o

r wast

age in

the

syst

em

Custom

er C

entri

c Pro

cess

es

Technical Training Centers

Various Training Programmes

ALLIED COURSE

ADVANCED COURSE

DIAGNOSTIC FS & FI COURSE

AC & ELECTRICAL COURSE

WM COURSE

SA RADIANCE COURSE

ENGINE

CLUTCH/TRANSMISSION/AXLE

WHEELS/SUSPENSION/STEERING/BRAKES

MODERN TECHNOLOGY TPMS/CRUISE CONTROL/ABS/ACTIVE PASSIVE SAFETY/ SECURITY SYSTEM/ SMART POWER WINDOW

INSPECTION PROCESS

Chennai

Training Sessions

THE RIGHT PARTNER

The Investment Details Come, Join the Leader

Fixed annual fee depending on city category (A, B or C)

One time start-up & infrastructure expense- ` 60 lakhs to ` 1.25 cr* *(Assuming Greenfield project)

Sustainable higher financial returns through attractive margins on spares, IT enabled business management, negligible dead stock of spares`

Aligns with the mission & the

core values of myTVS

Passionate about

the business

Embraces IT and its usage

in business

Well versed with the city's local trends, culture and customer expectations

*Greenfield project means an investor needs to build a service station from scratch on an already available land

Our Franchise Workshops

Map not upto the scale Map only for representation purpose

Our Locations

myTVS FOOTPRINT PAN INDIA

2018 2021

Mahindra First Choice Services Ltd. (Subsidiary of TVS Automobile Solutions Pvt. Ltd.)Hi Tech Plaza, Mahindra First Choice Services, 3rd Floor, Mahakali caves Rd, Andheri (E), Mumbai - 400093Email: [email protected] | Toll Free Number: 1800-22-4008 | www.mahindrafirstchoiceservices.com | www.mytvs.in