the business of digital love - deloitte · opentable.com(14) this year more people are anticipated...

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Sources: (1) http://www.bloomberg.com/news/2012-02-15/dana-telsey-says blue-nile-sales-increase- in-february-audio-.html (2) http://www.nypost.com/p/news/national/heartbreak_divorce_filings_rise_WljwiQZyW KNYFPKGXXPSIK (3) http://www.10bestonline.com/top_10_best_online_dating_reviews/top_10_best_online_ dating_comparison/ (4) http://www.consumersearch.com/online-dating (5) http://americasbride.com/blog/2012/07/online-dating-service-statistics-marriage-statistics/ (6) http://www.statisticbrain.com/online-dating-statistics/ (7) http://blog.womenshealthmag.com/onlinedater/how-matchmaking-works/ (8) http://www.news.wisc.edu/20324 (9) http://blog.okcupid.com/index.php/the-biggest-lies-in-online-dating/ (10) http://www.prweb.com/releases/2012/2/prweb9176405.htm (11) http://www.prweb.com/releases/2012/2/prweb9194668.htm (12) http://finance.yahoo.com/; Stocks sourced: 1-800 Flowers, American Greetings, Nestle, Hershey’s, Tiffany’s, and Limited Brands (13) http://blog.lab42.com/americans-and-valentines-day-how-theyre-loving-or-not (14) http://press.opentable.com/releasedetail.cfm?ReleaseID=641791 This publication contains general information only and is based on the experiences and research of Deloitte practitioners. Deloitte is not, by means of this publication, rendering business, financial, investment, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte, its affiliates, and related entities shall not be responsible for any loss sustained by any person who relies on this publication. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2013 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited There is No Recession on Valentine s Day Most romantic cuisine (14) Gift Preferences (13) OpenTable.com (14) This year more people are anticipated to buy jewelry as a Valentine's Day gift than ever before, up 2% compared to last year 53% make reservations more than a week in advance 54% plan to spend $100-$200 on Valentine’s Day dinner 35% Italian 25% French 23% Dinner/Food 23% Chocolate 19% Flowers 18% Jewelry 17% Other How people connect on Valentine s Day (11) Mobile phone 63.4 VoIP calling 15.4 Landline call 6.4 6.4 SMS 2.5 3.9 Social networks 1.8 Instant Messenger 1.1 Video chat 4.5 Email The stock price of love From 2010-2012, the stock prices of companies associated with Valentine’s Day beat the S&P by 4.2% in the month of February (12) Valentine s Day, not only a day for love Average increase of 40% in the number of requests for divorce lawyers around Valentine’s Day (2) 14 Online diamond retailer BlueNile.com sales can increase by 100-200% around Valentine’s Day (1) L A T E E A R L Y Will I be my valentinE? More than of single women admitted to inventing a faux Valentine (sent themselves flowers or chocolate) (10) 75 75 of those women sent that Valentine simply to feel special (10) 65 65 Online dating is more efficient $239 (6) $239 (6) • Average online dating experience = • Average private matchmaking service = $7,500 (7) $7,500 (7) Months to marriage online (5) Months to marriage offline (5) 18 42 People are better looking and more successful online • Men decrease their weight on profiles by 1.5 lbs (8) • Women decrease their weight on profiles by 8.5 lbs (8) • On average, 30 year old women exaggerate their income online by 20% (9) • On average, 30 year old men exaggerate their income online by 25% (9) Are people looking to save time and money when finding a soulmate? ( 3,4 ) Mass appeal online dating sites tend to have a lower price and shorter questionnaire than the more targeted sites. Avg Cost Avg Number Avg Monthly Per Month of Questions Visitors Mass Appeal $31.98 73 5.4MM Targeted $53.31 117 949K Digital Love The Business of...

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Page 1: The Business of Digital Love - Deloitte · OpenTable.com(14) This year more people are anticipated to buy jewelry as a Valentine's Day gift than ever before, up 2% compared to last

Sources:(1) http://www.bloomberg.com/news/2012-02-15/dana-telsey-says blue-nile-sales-increase-

in-february-audio-.html(2) http://www.nypost.com/p/news/national/heartbreak_divorce_filings_rise_WljwiQZyW

KNYFPKGXXPSIK(3) http://www.10bestonline.com/top_10_best_online_dating_reviews/top_10_best_online_

dating_comparison/(4) http://www.consumersearch.com/online-dating(5) http://americasbride.com/blog/2012/07/online-dating-service-statistics-marriage-statistics/(6) http://www.statisticbrain.com/online-dating-statistics/(7) http://blog.womenshealthmag.com/onlinedater/how-matchmaking-works/(8) http://www.news.wisc.edu/20324(9) http://blog.okcupid.com/index.php/the-biggest-lies-in-online-dating/(10) http://www.prweb.com/releases/2012/2/prweb9176405.htm(11) http://www.prweb.com/releases/2012/2/prweb9194668.htm(12) http://finance.yahoo.com/; Stocks sourced: 1-800 Flowers, American Greetings, Nestle,

Hershey’s, Tiffany’s, and Limited Brands(13) http://blog.lab42.com/americans-and-valentines-day-how-theyre-loving-or-not (14) http://press.opentable.com/releasedetail.cfm?ReleaseID=641791

This publication contains general information only and is based on the experiences and research of Deloitte practitioners. Deloitte is not, by means of this publication, rendering business, financial, investment, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte, its affiliates, and related entities shall not be responsible for any loss sustained by any person who relies on this publication.

About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2013 Deloitte Development LLC. All rights reserved.Member of Deloitte Touche Tohmatsu Limited

There is No Recession on Valentine ’s Day

Most romantic cuisine(14)

Gift Preferences(13)

OpenTable.com(14)

This year more people are anticipated to buy

jewelry as a Valentine's Day gift than ever

before, up 2% compared to last year

53% make reservations more than a week in advance

54% plan to spend $100-$200 on Valentine’s Day dinner

35% Italian 25% French

23% Dinner/Food23% Chocolate19% Flowers18% Jewelry17% Other

How people connect on Valentine ’s Day(11)

Mobile phone63.4VoIP calling15.4

Landline call6.46.4

SMS2.5

3.9

Social networks1.8Instant Messenger1.1Video chat4.5

Email

The stock price of love

From 2010-2012, the stock prices of companies associated with Valentine’s Day beat the S&P by 4.2% in the month of February(12)

Valentine ’s Day, not onlya day for love

Average increase of 40% in the number of requests for divorce lawyers around Valentine’s Day(2)

14

Online diamond retailer BlueNile.com sales can increase by 100-200% around Valentine’s Day(1)

LATE

EARLY

Will I be my valentinE?More than of single women admitted to inventing a faux Valentine (sent themselves flowers or chocolate)(10)

7575

of those women sent that Valentine simply to feel special(10)

6565

Online dating is more efficient

$239(6) $239(6) • Average online dating

experience =

• Average private matchmaking service = $7,500(7) $7,500(7)

Months to marriage online(5)

Months to marriage offline(5)

18

42

People are better looking and more successful online

• Men decrease their weighton profilesby 1.5 lbs(8)

• Women decreasetheir weighton profilesby 8.5 lbs(8)

• On average, 30 year old women exaggerate their income online by 20%(9)

• On average, 30 year old men exaggerate their income online by 25%(9)

Are people looking to save time and money when findinga soulmate?(3,4)

Mass appeal online dating sites tend to have a lower price and shorter questionnaire than the more targeted sites.

Avg Cost Avg Number Avg Monthly Per Month of Questions Visitors

Mass Appeal $31.98 73 5.4MM

Targeted $53.31 1 17 949K

DigitalLove

The Business of. . .