OCTOBER 2017

ACROSST H E B O A R D

OCTOBER 26TH

TORONTOCONGRESS CENTREFREE PARKING

ANNUALMEETINGREGISTRATION: 8AM

TRADE SHOW: 8AM–2PMMEETING: 10AM–12PM

Hear about the new economic reality from our keynote speaker, CIBC Deputy Chief Economist Benjamin Tal

Complimentary Continental Breakfast (8AM–10AM)& Complimentary Lunch (12PM–2PM)

ACROSST H E B O A R D

OCTOBER 2017

MORE INFO AND OTHER EXCITING CONTENT INSIDE

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Table of Contents

October 26: Exciting Lineup at TREB’s Annual Meeting

Page 3

November 1: REBBA Focus Groups Page 3

Title Insurance: What REALTORS® Need to Know

Page 5

TREB Welcomes New Associate Board ODREB

Page 5

TREB Welcomes Legislation on Multiple Representation in Real Estate Transactions

Page 5

Thank You to Our Dedicated Committee Volunteers

Page 6

Spotlight On: MLS®, Collaborate & Related Services

Page 7

What’s In Your REALTOR® Toolkit? Page 7

The Educated Professional Page 9

Best Practices Page 10

Members Plus Welcomes New Vendors Page 10

Privacy Reminder to Members Page 10

© Copyright 2017. All rights reserved.

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Set to follow on the success of last year’s meeting, which saw record attendance, TREB’s 2017 Annual

Meeting will feature no shortage of riv-eting new content that’ll keep you in the know of the latest developments shaping our organization, industry and economy – so be sure to mark your calendars for October 26.

This year’s lineup will include an exciting and informative keynote address from CIBC’s Deputy Chief Economist and Managing Director,

Benjamin Tal, who will speak on the New Economic Reality.

You will also have the opportunity to meet your 2017/2018 Board of Directors, and hear remarks from TREB CEO John DiMichele and TREB President Tim Syrianos who will speak on the current market as well as what’s in store for TREB in the year ahead.

Not to mention, you’ll have your first glimpse at TREB’s Year in Review vid-eo and have the opportunity to pick up

a printed copy of TREB’s 2016/2017 Annual Report.

To complement the main event, there will be a newly expanded trade show, which will include plenty of exhibitors featured at REALTOR® QUEST. It’s also a great place to connect with likeminded real estate professionals and Members of the Board.

One lucky attendee will have the chance to receive a free 2018/2019 TREB Membership in our Text and Win draw.

Set to take place at the Toronto Congress Centre (650 Dixon Road), attendees will enjoy access to free parking and a compli-mentary continental breakfast and lunch.

October 26: Exciting Lineup at TREB’s Annual Meeting

November 1: REBBA Focus GroupsOn November 1, TREB will be

hosting two focus groups to ob- tain Member Feedback on re-

forms to the Real Estate Business Brokers Act, 2002 (REBBA 2002). It’s an impor-tant piece of legislation for our industry as it regulates how you trade in real estate.

Attending a session will give you the unique opportunity to voice your con-

cerns with the existing legislation as well as to discuss opportunities for modern-izing it. Your feedback will also guide TREB and industry submissions, which will be issued in early 2018.

You’ll also benefit from a great chance to meet and network with like-minded colleagues, including mem-bers of TREB’s Government Relations

Committee and staff.

Space is still available in our morning session. For more information, or to register, visit e-Commerce.

Can’t Attend? Visit REBBAreform.ca and submit feedback on the first two white papers, which focus on enforce-ment and RECO, and continuing educa-tion, respectively.

• User-friendly experience

featuring new & better technology

• The process to switch is simple & full guidelines will be provided

• Members will be randomly selected to switch to the new authenticator starting fall 2017

• When selected, Members will be given a limited number of opportunities to switch at a later time

• Stay tuned for more details!

Quick Facts

Have Questions?Call the TREB Help Desk at (416) 443-8111 for answers.

Members will be randomly selected to make the switch starting fall 2017.

COMING SOON

NEW TREB AUTHENTICATOR

R

The Toronto Real Estate Board (TREB) is pleased to announce that the Orangeville & District

Real Estate Board (ODREB) is now an As-sociate Board of TREB and is looking for-ward to working together to enhance the experience of all our Members.

ODREB Members are also TREB Mem-bers, but ODREB will remain autono-mous of TREB. While ODREB and TREB will now be working together, both Boards will continue to provide their respective services and benefits to their Members.

In the spirit of cooperation as Associate Boards, TREB and ODREB are looking forward to sharing ideas in terms of how to improve services for their respective Members and how to help their Members better serve the public in their operating areas.

RECO and the Financial Services Commission of Ontario (FSCO) have previously addressed the

merits and importance of title insurance, what it covers and what lies outside its mandate. TREB is republishing general information on title insurance as it was printed by RECO and FSCO. As this is only general information and not legal advice, TREB strongly recommends you and your clients obtain independent le-gal advice with respect to title insurance.

Title insurance is not required in Ontario during a real estate transaction, but it is a good idea to consider all op-

tions when dealing with the many costs associated with closing. Title insurance protects residential or commercial prop-erty owners and their lenders against losses related to the property’s title or ownership. Title insurance coverage lasts as long as the property owner owns the property.

To learn more about title insurance, please check out RECO’s recommen-dations and the Financial Services Commission of Ontario’s comprehen-sive guide to title insurance.

TREB Welcomes

New Associate Board ODREB

TREB Welcomes Legislation on Multiple Representation in Real Estate Transactions

Title Insurance: What REALTORS® Need to Know

Recently, the provincial govern-ment announced proposed changes to the Real Estate and

Business Brokers Act, 2002 (REBBA 2002) pertaining to conflict of interest issues that

arise in multiple representation transac-tions. Phase One of the current provincial re-view focuses on issues associated with multiple representation situations, con-

sumer understanding of real estate trans-action agreements, and penalties for un-ethical behaviour. To read TREB’s release on this issue, circulated on October 6, click here.

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CONSUMER RELATIONS COMMITTEEFirst row (L-R): Anne Balkou, Nicolette Knight, Charlene Williams, Javad Asadi-Zanjani. Second row (L-R): Louie Iaboni, Heather Valentino, Brian Torry (Chair), Irene Settino, Lori Roberts, David Gharat, Michelle Leung.

COMMERCIAL COMMITTEE(L-R): Neel Surendran, Sunny Sharma, Walter L. K. Lui, Gareth Jones (Chair), Peter Panagiotakopoulos, Joseph Shum, Graham Purvis, Michael Davidson. Absent: John C. Kennedy.

MEMBER COMMUNICATIONS COMMITTEEFirst row (L-R): Pam Marwaha, Nito Morcos-Brown (Chair), Shalini Bahadur, Beverley Fleischer. Second row (L-R): Karlo Francisco, Richard Kang-Choo, Surjit Panesar, AQ Mufti, Amolak Dhindsa, Wilf Mandel. Absent: Donna Coughlan.

MLS®, TECH. & RELATED SERVICES COMMITTEEFirst row (L-R): Eliza Cheung, Gail Reeves Reid, Julie Hughes. Second row (L-R): Paul Baron (Chair), Luke McKenzie, Deep Singh, Frank Farhangi, Jamie Johnston, Lang Vuong. Absent: Sogol Monfared.

MEMBER SERVICES COMMITTEE(L-R): Will Zhang, Allesandro Gallea, Linda Horne, Michael Collins (Chair), Joanne Kavoulakis-Drakos, Pam Marwaha, Christine Currie, Dolly Sidhu.

Thank You to Our Dedicated Committee Volunteers

for helping to make a positive difference in your Association. Your contributions are truly appreciated!

Stay tuned next month when we feature volunteers from the

Arbitration & Professional Standards, Finance, Government

Relations, Professional Development, and the Young

Professionals Network Committees.

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ON OVER 100 TREB SERVICESNEW!

MLS®, Collaborate& Related Services

The benefits of Stratus go well beyond just the ability to search for properties. TREB Members

have access to over 100 tools and services – all accessible right from the Stratushome page.

Here’s a handful of TREB Services weshone the spotlight on this month:

Stratus Collaborate is a new way to workmore closely with your clients and offers:

• The ability for you and your clients tosave searches and receive real-timenotifications about new listings

• The ability to track a client’s searchactivity, to better determine theirpreferences

• and much more (see our ad on page 8of this issue)

Buyer Registry Service, or BRS®, is a database of buyers who’ve already signed a Buyer Representation Agreement.

Members who use the BRS® benefit from:

• A Reverse Search Tool to streamline the search for Co-Operating Sales- people

• More frequently updated PropertyMatches (up-to-the hour)

• The ability to research potential buyerclients to ensure they’re not alreadyunder a BRA

• Buyer Name Search

The Internet Data Exchange, which, through reciprocal agreements, grants Brokerages the right to advertise their active listings on each other’s websites.

Altus (RealNet/Altus Insite) empowers you to go beyond the traditional resale search. RealNet offers up-to-date data on the new homes market and commercial markets, while the Altus InSite Database provides additional information on com-mercial lease properties.

The Forms and Clauses page is your one-stop shop for accessing standard real estate forms and clauses, conveniently downloadable any time of day.

The Public Records link in Stratus offers access to assessment (MPAC property-line™), land registry (GeoWarehouse®), demographic and other information on a property, including comparable property searches.

Plus, click on the links below to access and learn more about these other great related services:

• Virtual Office Websites• Service Interruptions• Connect• Interboarding• Schools• Technology Corner• WEBForms®• & More... View the campaign page.

Upload all your contacts to Stratus in three clicks. Your contacts will be secure (only visible to you), and

you'll save time when emailing listings, and when inviting clients to Collaborate. Also, a backup of your client list is good business!

Need more help? Watch the video.

What’s In Your REALTOR® Toolkit?Contacts in Stratus

Start here Upload your .csv file

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A Technology Tool for TREB Members and Their Clients

SPEAK TO YOUR TREB MEMBER REALTOR® TO GET STARTED ON COLLABORATE TODAY!

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Oct. 19 The Agreement of Purchase and Sale – Tips and TrapsOct. 24 Second Suites in Homes and Student Lodging HousesOct. 24 Subdividing LandOct. 26 Pricing a Luxury Property to SellOct. 27 Buying a New Condominium: Legal Issues for SalespeopleNov. 3 When Things Go Wrong: Protecting Yourself and Your ClientNov. 6 Digital Marketing for REALTORS®Nov. 8 B.Y.O.D. Collaborate (York Office)

Nov. 10 Multiple Offers: The Buyer, the Seller, and You!Nov. 13 Top Tips for Staging a Home to Sell QuicklyNov. 14 Tax Implications for Residential REALTORS®Nov. 15 Wills & Estate PlanningNov. 21 A Comprehensive Review of MLS® Rules

The EducatedProfessional

Oct. 19 The Agreement of Purchase and Sale – Tips and TrapsOct. 24 Second Suites in Homes and Student Lodging HousesOct. 24 Subdividing LandOct. 26 Pricing a Luxury Property to SellOct. 27 Buying a New Condominium: Legal Issues for SalespeopleNov. 3 When Things Go Wrong: Protecting Yourself and Your ClientNov. 6 Digital Marketing for REALTORS®Nov. 8 B.Y.O.D. Collaborate (York Office)

Nov. 10 Multiple Offers: The Buyer, the Seller, and You!Nov. 13 Top Tips for Staging a Home to Sell QuicklyNov. 14 Tax Implications for Residential REALTORS®Nov. 15 Wills & Estate PlanningNov. 21 A Comprehensive Review of MLS® Rules

Add/Edit in Stratus October 20 November 3 (York) November 24

Creating a CMA in Stratus November 1 November 17 November 21 November 22 (Miss.)

Searching in Stratus – ResidentialNovember 1 (Miss.)November 2 (York)November 7November 13November 20 (Miss.)November 23

Working with Public Records October 19 October 24 November 3

Working with Public Records (cont'd) November 9 November 16 (York) November 20

Working with WEBForms® November 16 November 21 November 23 (York)

Participate in technology training for step-by-step instructions that will help you serve your clients better. Hands-on training is provided in a computer lab and is led by one of our staff Technology Learning Specialists. These labs range between three and four hours.

October 19 & 20: REIC 2280 – Legal Issues in Real Estate FRI Designation Course This course will assist you in not only recognizing potential pitfalls but also how to avoid and navigate through them to reduce your exposure to risks and liability.

October 25: e-PRO® – Day 1 Certification Course Take your business to the next level with digital marketing.

October 26 & 27: Certified Negotiation Expert – Buyer Suite (CNE® 2) Manage emotions in negotiations, identify how to handle irrational negotiators, close more deals using email and much more!

November 7 & 8: FIN 402 – Investment Real Estate: Financial Tools CLO Designation Course Understand the core issues that impact fiscal planning, giving you the ability to calculate important financial components and to maximize your property's financial outlook.

November 9 & 10: Real Estate Negotiation Expert (RENE) Certification This 2-day certification course is designed to help elevate your ne-gotiating skills. Consisting of two sections, The Power Negotiator's Playbook and Advanced Field Negotiations, this interactive course will provide the skills professionals need to master in order to be effective advocates for their clients.

November 16 & 17: Seller Representative Specialist (SRS) This program focuses on providing REALTORS® with the tools necessary to represent Seller Clients in a variety of formats. Par-ticular attention is given to differing listing models, office poli-cies, field issues, and legal ramifications to representing Sellers in today’s changing environment.

November 22 - 24: REIC 2600 – Ethics and Business Practices FRI Designation Course Building a high ethical standard is essential to gaining trust in any industry, but it is most important in real estate in order to establish referral and repeat clients.

Although TREB endeavours to ensure the accuracy and timeliness of information, it is not guaranteed.

Hands-On Technology Training

October 18 November 22 CollaborateOctober 25 Intro to MPAC Public Records Residential

November 1 WEBForms®November 8 Taking Great List-ing Photos on a Budget

November 15 Creating a Comparative Market Analy-sis (CMA) in Stratus

Webinar Wednesdays

Click e-Commerce to register for courses and to access further details, including course descriptions and instructor biographies.

Upcoming Professional Designations/Certifications

Upcoming Seminars and Workshops

The Educated Professional

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Participate in a seminar or workshop to learn directly from the subject matter expert and through class discussions. Network with your fellow REALTORS® to learn from each other. These seminars/workshops range between two and six hours.

Get Social With TREBIf you have content suggestions for Across The Board or comments about this publication, feel free to email us at acrosstheboard@trebnet.com

Suggestions & Feedback

Privacy Reminder to Members

Members Plus Welcomes New Vendors

Members should continue to handle consumer per-sonal information with

great care, adhere to all privacy laws, and always be mindful of protecting consumer privacy rights.

Members Plus Products and Services Directory is your one-stop shop for all

your real estate related products and services. Several new suppliers have been recently added to the directory, including:

• Brilliance by Designs and HomeStaging

• IXACT Contact

• Park For U

• Rivermar Homes: Custom HomeBuilders and HomeImprovement/Management

Members Plus can be accessed from the Stratus home page by clicking on the e-Commerce REALTOR® STORE link in the right sidebar menu. Select Products and Services from the drop-down menu.

To read a full article on the new vendors, please click here.

Real estate professionals operate in a highly regulated industry and must follow many rules and policies. Salespeople and Brokers often have questions about how to stay compliant.

TREB, in cooperation with RECO, has developed a Q & A for the most commonly held compliance questions.

This regular column focuses on one topic per month, with the goal of helping you stay compliant in your day-to-day business.

Multiple Offer situations re-quire you to act with fair-ness, openness and transpar-

ency in your interactions with all parties and within your legal and ethical duties. It is also important for you to remember whom you represent.

Click here for some common Multiple Offer situations that provide context on what to do when in a similar situation.

Multiple Offers and Commission reduc-tions are all part of the following REBBA 2002 Code of Ethics:

• #3 Fairness, honesty, etc.

• #4 Best interests

• #5 Conscientious and competentservice, etc.

• #10 Information before agreements

• #16 Disclosure before multiplerepresentation

• #17 Nature of relationship

• #25 Agreements relating tocommissions

• #26 Competing offers

Bulletins including “Multiple Represen-tation, March 1, 2016” and “Commission Reduction Agreements, December 1, 2015” are available on the RECO website.

Click here to access RECO’s Registrar’s Bulletins.

Best Practices

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