the big win: stop playing small-ball with your cloud strategy
DESCRIPTION
Delivered by Dave Roberts, ServiceMesh at Cloud Expo 2011, NYCTRANSCRIPT
THE AGILE IT PLATFORM
The Big WinStop Playing Small-Ball with Your Cloud StrategyDave RobertsVice-President, [email protected] Twitter: @sandhillstratCompany Twitter: @servicemesh
2
ServiceMesh Corporate Background
• Provider of enterprise-class “solution delivery lifecycle management” software for Fortune 500 / Global 2000 clients
• Customers include some of the world’s largest and most sophisticated companies in:– Financial services– Health care– Consumer– Other IT-intensive industries
• Global presence, headquartered in Los Angeles with offices in Austin, London,New York, Sydney, and Washington D.C.
3X revenue growth in 20103rd consecutive year of profitability
3
Why?
4
A Look Back at a Decade of IT Evolution
5
10 Years Ago
Developer IT Department
1 Request
3 Approved
Manager
2 OK?
Vendor
4 Purchase Order
5 Shipment
6 Installation and Configuration
7 Ready
Total Time: ~12 – 16 Weeks
6
5 Years Ago: Virtualization
Developer
Manager
IT Department
1 Request
3 Approved
2 OK?
5 Ready
Total Time: ~1 Week
4 Create VM
VM Provisioning
Tool
7
3 Years Ago: Cloud
Developer
Manager
IT Department
1 Request
3 Approved
2 OK?
5 Ready
Total Time: ~1 Week
4 Create instance
Cloud Provisioning
Tool
8
Self-Service Portal
1 Year Ago: Self-Service Portal
Developer IT Department
1 Request
3 Ready
Total Time: ~1 Hour*
2 Create instance
Cloud Provisioning
Tool
* M – F, 8:30a – 5:30p
9
Self-Service Portal
Today: Self-Service Portal + Automated Orchestration
Developer IT Department
2 Request
4 Ready
Total Time: 5 minutes
3 Create instance
Orchestration
1 Create service offerings
10
Conventional Cloud Thinking:
1 Cloud is cheaper.
2 Cloud is more agile.
11
All this is “small ball.”
12
Small Ball:Minor LeagueJunior Varsity
Doesn’t Really Matter
13
Technology WavesCa
pabi
lities
/ B
usin
ess
Valu
e
Time
~10 - 15 Years
Intense Value Creation
Incremental Improvement
14
Technology WavesCa
pabi
lities
/ B
usin
ess
Valu
e
Time
1980s: Personal Computing
2010s: Cloud
1995: The Web
15
Technology WavesCa
pabi
lities
/ B
usin
ess
Valu
e
Time
2010s: Cloud
Fortunes are wonand lost here
1995: The Web
1980s: Personal Computing
16
Technology WavesCa
pabi
lities
/ B
usin
ess
Valu
e
Time
2010s: Cloud
Winners enforcethe status quo
1995: The Web
1980s: Personal Computing
17
Lesson:Big value capture happens
during rapid technology adoption
18
Value Capture:
Market ShareRevenue
Profitability
19
Your Market ShareYour Revenue
Your Profitability
20
Think about the Web…
21
Winners:
“Let’s use the web to change the way we engage with our customers and
transact business.”
22
Losers:
“Let’s buy a server and put up a home page.”
23
$37B revenue
24
Bankrupt
25
Agile IT and cloud computing are at least as transformational
to enterprises as the web.
26
But, most of us are playingsmall ball.
27
Problem: Narrow View
IT Department
1
28
Machine and operations arbitrage is thin.
29
vs.
30
IT Operations Automation≠
Business Agility.
31
Solution: Focus on theSolution Delivery Lifecycle
IT DepartmentCustomer Sales Marketing BusinessAnalyst
Developer
Business Unit
Optimize the overall Solution Delivery Lifecycle
1
32
Lowering cost/effort/hassle results in more experiments.
33
Fast fail
34
Test:
Did you alter your company’s earnings per share?
35
Test:
Did you alter your company’s earnings per share
for the better?
36
Problem: Generic Offerings,Limited Synergy
IT Department
2
Self-Service Portal
1 Create service offerings
Developer
37
“You can have any color you want as long as it’s black.”
38
Business units are tempted to bypass IT.
39
Solution: Embrace Collaboration
IT Department
2Developers Application
Architect
ProductManager
40
Self-Service Portal
+Orchestration
Problem: Diverse User Base with Diverse Hybrid Clouds Creates Governance Holes3
Development
Operations
Hybrid Clouds
ProductPlanning
41
Simple role-based access control is not enough.
42
43
ProductPlanning
Development
Operations
Solution: Advanced Policy Management3
1 Create policies
2 Enforcement and Audit
Hybrid Clouds
IT SecurityAudit /
Governance
44
Your Challenge
1 Focus on the Solution Delivery Lifecycle.
2 Embrace collaboration.
3 Empower all users with advanced policy management.
45
Big finish
Cue the blatant product plug…
ServiceMesh Agility Platform™Transforming the Solution Delivery Lifecycle
46
PaaSProviders
Secure Public
External Private
Internal Private
GovernanceSecurityPolicy
Agility Planner™Inventory, profile, prioritize
Plan
Build
Agility CenterPoint™Subscribe, collaborate, assess
Share
Agility Manager™Provision, manage, monitor
Run
Agility Access™Identity Federation
IdentityAnalysts andProject Mgrs
Developers & Architects
Dev, Arch, Proj Mgrs, Admin
Dev, Operations, & Admin
Admin & Operations
SaaSProviders
Managem
ent
Agility Designer™Assemble, validate, publish
Proprietary & Confidential
47
Dave RobertsVice President, Strategy
Email: [email protected]: http://www.servicemesh.com/Company Twitter: @servicemeshPersonal Twitter: @sandhillstrat
Thank you