the best partner at your production site in indonesia · the best partner at your production site...

The Best Partner at your production site in IndonesiaMitsubishi Electric provides full support of your global business.

rev. Mar-19

We are supporting our customer’s base securely with a reliable service network.Service Network

■Sales & support office in IndonesiaSales office in Indonesia ・FA Center

PT. MITSUBISHI ELECTRIC INDONESIAGedung Jaya 8th Floor, JL MH. Thamrin No.12, Central Jakarta 10340, IndonesiaTEL 62-21-31926461FAX 62-21-31923942Language Indonesia/English/JapaneseWebsite http://www.mitsubishielectric.com/fa/id_en/Products PLC, HMI, SV, INV, RB, CNC

Japanese sales engineer is available.

01 Reliable Support & ServiceWe will support our customer’s business in Indonesia based on reliable before/after-sales service.

PT. MITSUBISHI ELECTRIC INDONESIACikarang Office Delta Silicon V, Jl. Kenari Raya G2 No. 7A, Delta Silicon V, Lippo Cikarang Bekasi 17550TEL 62-21-29617797FAX 62-21-29617794Language Indonesia/English/Japanese

Japanese engineer is available.

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■Sales office and FA Center (Jakarta)●Distributors: 8 distributors & 9 locations (Jakarta (5), Bandung, Semarang, Surabaya (2))

PT. MITSUBISHI ELECTRICINDONESIA Surabaya Office Gedung Bumi Mandiri Tower II, 6th fl #609Jl. Panglima Sudirman 66-68 Surabaya 60271TEL 62-31-5319565 Language Indonesia/English

We set up the FA service office in Cikarang and we will support customers from Bekasi close to the industrial park near Cikampek

FA Serviced Offices

■ Cikarang FA Serviced Offices

PT. MITSUBISHI ELECTRIC INDONESIA Cikarang Office(Mitsubishi Electric Indonesia Cikarang Office)

exhibition hall Seminar venue

Training room Repair

Resident support by service engineers in each product specialty (FA

equipment, EDM, CNC)

Various training held

Technical seminar held

Each product actual machine display

Some service parts and emergency substitutes are always available

■ Main service menu

We are house for emergency substitute

01 Reliable Support & Service

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●P. T. Autoteknindo Sumber MakmurAddress Muara Karang Selatan, Block A / Utara No.1 Kav. No. 11,

Kawasan Industri Pergudangan Jakarta Utara 14440, IndonesiaTEL 62-21-663-0833FAX 62-21-663-0832e-mail [email protected] PLC, HMI, SV, INVLanguage Indonesia /English

●PT. SETSUYO ASTECAddress THE PLAZA Office Tower, 28th Floor JL. M. H. Thamrin KAV.

28-30, Jakarta, 10350, IndonesiaTEL 62-21-2992-3322FAX 62-21-2992-3323e-mail [email protected] http://stcid.setsuyo.asia/ Products PLC, HMI, SV, INVLanguage Indonesia / Japanese /English

●PT NOBLE ELECTRINDOAddress Jl. Raya Gading Batavia Blok LC 11/06 Kelapa Gading,

Jakarta Utara 14240, IndonesiaTEL 62-21-4585-3422e-mail [email protected] http://noble-indo.com Product s PLC, HMI, SV, INVLanguage Indonesia /English

●PT. SAHABAT INDONESIAAddress Muara Karang Selatan Blok A Utara No. 1. Kawasan

Industri Pergudangan, Jakarta Utara, 14440, Jakarta, Indonesia

TEL 62-21-661-0651FAX 62-21-660-3700e-mail [email protected] LVS, MSLanguage Indonesia /English

●PT. FLEXINDOMASAddress Jl.Prof.Dr.Latumenten No.17B Jakarta Barat 11330 , IndonesiaTEL 62-21-6313-151FAX 62-21-6313-154e-mail [email protected] http://www.id.pumasautomation.com/Products PLC, HMI, SV, INVLanguage Indonesia /English

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■Distributors List in Indonesia (8 Companies and 9 Locations)01 Reliable Support & Service

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■Distributors List in Indonesia (8 Companies and 9 Locations)


＜Surabaya＞

●PT. MITSOL TEKNIK INDONESIAAddress Jl.Jemur Sari 76 D20 Surabaya, IndonesiaTEL 62-31-847-6488FAX 62-31-847-5462e-mail [email protected] http://mitsol.co.idProducts PLC, HMI, SV, INVLanguage Indonesia/English

●PT. SETSUYO ASTECSURABAYA REPRESENTATIVE OFFICEAddress Jl. Raya Menganti 411A Wiyung Surabaya 60228, IndonesiaTEL 62-31-7527351FAX 62-31-7527351HP http://stcid.setsuyo.asia/Products PLC, HMI, SV, INVLanguage Indonesia/English

●PT. AUTOFLEX GLOBALINDOAddress Jl. MT. Haryono 141 Semarang Central Java 50123

Indonesia. TEL 62-24-358-5577FAX 62-24-358-5855e-mail [email protected] HP http://www.autoflexindo.comProducts PLC, HMI, SV, INVLanguage Indonesia/English

＜Semarang＞

＜Bandung＞

●PT. Abadi Bangun BersamaAddress Komplek Kopo Mas Regency Ruko C-8B JL. KH.

Wahid Hasyim, Bandung, IndonesiaTEL 62-22-543-6852FAX 62-22 543-6696e-mail [email protected] PLC, HMI, SV, INVLanguage Indonesia/English

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We offer a "Japanese technical support“ for take care the customersJapanese technical support

■ Service Menu at Mitsubishi Electric Indonesia FA Center· Technical consultation (Indonesian · English. Japanese)· Field survey · Local staff training · Repair

■ Contact Information· PT. MITSUBISHI ELECTRIC INDONESIA (Mitsubishi Electric Indonesia)

At Mitsubishi Electric Indonesia FA Center, engineers are able to consult in Indonesian, Japanese and English.Please feel free to contact us.

(Technologi(FA)) Mikami TEL：62-811-196-9491(Mobile) E-mail：[email protected](Technologi(FA)) Yulfan TEL：62-856-331-9884(Mobile) E-mail：[email protected](Technologi(CNC))Ninomiya TEL：62-811-196-9492 (Mobile) E-mail：[email protected](Technologi(CNC)) Otani TEL：62-811-196-9487 (Mobile) E-mail： [email protected](Technologi(CNC))Wahyu TEL：62-812-961-5330 (Mobile) E-mail：[email protected](Sales(Mechatronics)) Sekiguchi TEL ：62-811-989-4985(Mobile) E-mail：[email protected](Technologi(Mechatronics)) Ito TEL：62-811-196-9502(Mobile) E-mail：[email protected](Technologi(Mechatronics)) Jerry TEL：62-811-196-9496(Mobile) E-mail：[email protected] http://www.mitsubishielectric.com/fa/id_en/

[FA Center (FA Center)]


【FA】【CNC】【Mechatronics】

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Please feel free to contact Japanese Customers Support department.Japan Customers Support

The supporting staff members of Japanese Customers Support department offer advice and support for Japanese customers in Indonesia. If you have questions or problems, please feel free to contact us.

■Support Contents・Answer Inquiries about Products. ・Training Program ・Technical Seminar ・Products Introduction・On-Site Training ・ Advice of Purchase Route ・Product Selection Support ・Comprehensive proposal of FA equipment・Trouble Shooting ・Support for Renewal ・Proposal for Energy –Saving ・Other Supports

■Your Contacts・Indonesia

Mitsubishi Electric Corporation TEL：03-3218-6284/＋81-3-3218-6284

・JAPAN

PT. MITSUBISHI ELECTRIC INDONESIAJapan Customer Support Section

EchizenDesi Joni RezaFariz

HP http://www.mitsubishielectric.com/fa/id_en/

TEL：62-811-196-9493 （Mobile）E-mail ：[email protected]：62-856-759-7355(Mobile) E-mail：[email protected]：62-812-1950-2804(Mobile) E-mail：[email protected]：62-812-8438-3345(Mobile) E-mail：[email protected]: 62-812-8611-7992(Mobile) E-mai: [email protected]


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We are doing repair of FA products in Indonesia.

We are reinforcing the repair system in Indonesia to fulfill quick response in the future.

We are able to provide fast solution for repairing all FA products in Indonesia.Fulfilling repair system

PLC, HMI, Servo (Amplifier／Motor), Inverter, Robot, LVS (Breaker／Magnetic Switch), CNC, etc.


■FA products that are capable after-service

At the telephone center, we will answer technical questions of FA equipment in Japanese by Indonesian

telephone number in detail.

Please feel free to use as a consultation window for your local staff.

Technical consultation of FA equipment directly with Japanese engineers in Indonesia is possible in Japanese

Telephone center

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■ Supported languages Japanese• It will lead to a Japanese telephone center (technical consultation window).■ Reception Hours Monday - Friday 7: 00-17: 00 (* 15: 00) (* Saturday, Sunday, Holidays 7: 00-15: 00)(Local time) * Sequencer FX, indicator GOT-F 900 / DU, energy saving support equipment is Friday 7: 00-15: 00* Saving energy support equipment excludes Saturdays, Sundays, and public holidays.■ Phone number 001-803-00811-362* It leads to Japan's telephone center (technical consultation window), but international

calling charge is unnecessary

■ Inquiry target modelFA equipment products (sequencer · display unit · inverter · servo · robot · power distribution control unit)


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We hold training in Jakarta , Indonesia. A variety of actual products is used to implement training sessions

from basic operation to advanced programming in Indonesia. According to requests, we can offer

customized training and on-site tutoring as well.

【Training Classes】

■ Training Classes(Indonesia)


Product Class Period

PLC

FX-PLCQ-PLC Program MELSECNET/HCC-LINK or CC-LINK-IE

1～21～31～2

1

HMI GOT 1～2

Inverter Inverter 1

Servo ServoMotion Positioning

11～2

2

Robot Basic Robot （Fseries ) 2

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We hold (Free) Technical Seminar to respond to customer’s request.

Technical Seminar

Seminar theme (example)： Steps for preventive maintenance, troubleshooting, and renewal of FA products.

Introduction of data collection for productivity improvement and traceability management.

Introduction of Energy Saving Solution to FA products.

Introduction of the latest engineering tools.


※We are also able to conduct seminar onsite, or on each industrial park, so please contact PT. MITSUBISHI ELECTRIC INDONESIA for more details.

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Periodically we will deliver the FA equipment latest information to customers by mail magazine.

e-mail magazine

· E-mail magazine (example): FA equipment latest information Solution examples introduction seminars etc. various events ·

study group etc. guidance information on renewal information guidance for discontinuation of production etc.


※ We write regularly English and Indonesian language, we regularly deliver (monthly). If you wish to distribute, please contact below.

■ Contact InformationMitsubishi Electric Indonesia Japanese affiliated customer department Echizen TEL：62-811-196-9493 （Mobile） E-mail:[email protected] TEL：62-856-759-7355 （Mobile） E-mail:[email protected]

providing total solution as an integrated FA manufacturer.A wide range of solution

02Extensive Support of your Business

There are many kinds of sensors that have a lot of functions.

Do you spend too much time and costs for controlling sensorsetup, starting up and maintaining system?

By cooperation with each manufacturer partner, we easilyProvide to start up and maintain system with One Tool.

We offer “iQ Sensor Solution” , reducing your Total Cost ofOwnership by combination Sensor・PLC・HMI・EngineeringEnvironment.

■Sensor Solution

Controllers(PLC/HMI), Drive Controllers (Inverters/Servos),Robot, Power Distribution Controllers(Breaker, Electromagnetic Switches),CNC etc■Mitsubishi-FA products

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We propose a vision system that can be applied to automotive related production equipment etc. by partnership with "Cognex"

which is a global leader company of partner maker of vision system.

◆Cooperate with Vision System

◆Cooperation to reduce Wiring SystemBased on business cooperation with major manufacturers of "Anywire" network sensor, we

offer iQ Sensor Solution (iQSS) including for wiring system and sensor reduction.

■Sensor Solution

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Vision System In-Sight Barcode Reader DataMan

ASLINKERProximity sensor Fiber amplifier Pressure sensor Integrated small terminal

Photoelectric sensor

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■ Proposal of robot solution

FA's leading maker, Mitsubishi Electric is involved in automotive

parts, electrical and electronic,

Liquid crystal · semiconductor, food · chemical · cosmetics, ceramic

industry, education, research, etc.

We have a proven track record in the field. High-speed operation in

the best class, high-precision operation by high rigidity arm,

With an intelligent solution that realizes advanced assembly work,

we will optimize the factory and realize manufacturing one step

ahead.

◆ Automate production sites with robots, improve

productivity Total cost reduction is compatible

Optimal automation system for each field based on the result of

abundant system construction

We will support the introduction of total.

◆ With a strong partnership with partners, the best for

customers Proposing system

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This proposal is for a way of aiding energy conservation through the visual management of energy.

■Proposal for an energy-conservation solution

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■Other Solutions◆Data Collection（Logging）

In the field of manufacturing, collecting and accumulating data are indispensable for improving productivity and

achieving high quality.

Mitsubishi Electric will propose various logging related products for making full use of advanced and diverse functions.

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■ Proposal of other solutions◆ Maintenance (preventive maintenance / post-maintenance)

Troubles of equipment and equipment lead to lower availability and lower quality. Mitsubishi Electric Corp. prevents equipment / equipment troubles at the site,We will propose various products / systems that support early restoration after trouble occurrence.

Eco Monitor LightMELSEC-Q power measurement unit

AnyWireASLINKSensor parameter detection function

GOT

High-speed data loggerAC Servo

Inverter

● preventive maintenance ● Post-maintenance

Current monitoring / alarm function

Operating time measurement function

Mechanical diagnostic functionTrigger logging function

Backup / restore function

One touch circuit jump function

Alarm functionLifetime diagnostic function

■Other solution ◆Remote solution

We offer optimal remote solution by Internet , regardless of the overseas and

Domestic bases location.

◆Pokayoke saving wiring system

There are big problems about picking up different parts during assembling

Variety of parts.

We offer Pokayoke system with low cost, free placement, and easy wiring work by

Cooperation with our partner “Anywire”.

◆Andon system

We offer Andon display which shows production results, operating status, and alarm of

machines with Soft GOT.

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You can learn e-Learning (Indonesia, English, etc.) that you can download

for free at home, office, offsite, etc.

It is also described programming methods etc with animations and diagrams

in a way that is easy to understand.

Please use this tool for training local staff to improve their skills.

Overseas technical support tools

02 Business Support Tools

■e-Learning

Language Course

IndonesiaIntroduction 8 course

Basic / Advanced 37 course

EnglishIntroduction 9 course

Basic / Advanced 42 course

■Satellite Training SeriesWe prepared a satellite training series that allows you to easily learn the basics of FA products while

watching the DVD explained by the lecturer. Please use this tool to improve your local engineer staff

capability.

【Language】 Japanese/English/China/Thailand/Vietnam/Indonesia

【Bundled Items】

＜Part1＞ Electrical, Wiring, PLC Basic DVD Training /Training Kit/Textbook/GX-Works2

＜Part2＞ Inverter Basic DVD Training/Textbook

＜Part3 ＞ GOT Basic DVD Training/ Textbook(each language)

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Those who traveled overseas and traveled recorded the practical FA terms (over 4000 words) that can be used at the local design andmanufacturing siteI prepared an FA term dictionary (Japanese ⇔ English ⇔ Indonesian etc). With local staff in Indonesian and EnglishYou can use it for communication.【supported language】Japanese · English · Chinese (Simplified · Traditional Chinese) · Korean · Thai ·Indonesian · Vietnamese · Spanish (Spain / Latin America) ·Portuguese (Portugal / Brazil), German, Italian ·French, Russian, Polish, Czech, SlovakHungarian · Turkish

■ FA term dictionary

02 Business Support ToolsOverseas technical support tool

The FA term translation tool is a software that can translate global labels created with iQ

Works and labels/comments created with GX Works or GT Works.

A user dictionary can also be created and changed according to the application.

It can even be used in an environment where the PC is not connected to the Internet so

please make full use of it for creating multilingual project.

■ FA term translation tool【FA term translation tool】

We organized phrases often used in production sites by scenes (design, manufacturing, maintenance, etc.) and compiled them in FA field phrase collection. Please use it as an aid to smooth communication in Indonesian, English and others with local staff.

We prepared FA glossary collection (Japanese ⇔ Indonesian, English etc.) containing a commentary on technical terms (over 750 words) mainly used in the manufacturing field of manufacturing industry. You can use it to improve the technical strength of the local staff.

We prepared FA site vocabulary collection (Japanese ⇔ English etc.) containing commentary on words (about 250 words) frequently used at production sites. Please use to prepare for overseas business trips or overseas assignments.

【FA Site Phrase Collection】

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■ Glossary of terms Glossary of terms

■ FA field vocabulary

■ FA Phrase Collection

02 Business Support ToolsOverseas technical support tool

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Machine makers

We can introduce you to local machine makers, panel builders, and engineering comapanies in Indonesia,according to requests .

■Local machine makers,Panel buildersWith our network, we can introduce you to local machine makers, panel builders, engineering companies, and system integrators.When launching new business or expanding local business, please feel free to contact us.

■Your Contacts ＜Indonesia＞

Mitsubishi Electric Indonesia Japan Customers support division Echizen TEL：62-811-196-9493 （Mobile）E-mail ：[email protected]

＜Japan＞Mitsubishi Electric Corporation Equipment Division Asia Business Promotion Dept.TEL：03-3218-6284/＋81-3-3218-6284（Office)

02 Extensive Business Assistance

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Upgrading your automation products will solve your problems in factories.

Automation Products upgrading

We suggest upgrading which enables “Safety operation”, “Life cycle extension of equipment”, “Preventive maintenance”,

“Improvement of productivity and quality” and “ Traceability” of your current equipment.

With know-how accumulated over the years, we provide support to customers in upgrading their equipment . We also offer

a variety of upgrading catalogues, collections of application examples, and replacement software for each FA product..

03Migration SupportWe develop products based on the concept “evolution and succession” and provide full support of equipment upgrading.

■Proposal for upgrading of your FA equipment and systems

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We offer a large selection of migrating support tools.

Migrating support products

※We offer help when migrting FA equipment upon customers request.Please contact us for more details.

Products of Mitsubishi Electric System & Service Co., Ltd Products of Mitsubishi Electric Engineering Co.,Ltd

A0J2Migration ToolSupport PLC migrating fromA0J2(H) to Q series.

AC ServoSupport migration from MR-J2 Super series to MR-J4 series.

A SeriesMigration Tool Support PLC Migratingfrom Aseries to Q series.

AnS SeriesMigration Tool Support PLC Migratingfrom Ans series to Qseries.

03Migration Support

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Evolution and Succession

We continue developing products with “Evolution and Succession” in mind.

03 Migration Support

■ “Evolution and Succession” in Mitsubishi transition

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■ 「Evolution and Succession」 of Mitsubishi PLC FX series transition

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■ 「Evolution and Succession」 of Mitsubishi HMI(GOT)

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■ 「Evolution and Succession」 of Mitsubishi Inverters.

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■ 「Evolution and Succession」 of Mitsubishi Servo.

the best partner at your production site in indonesia · the best partner at your production site...

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