the basics of building online reputation for businesses | pr answer

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Page 1: The Basics of Building Online Reputation for Businesses | PR Answer
Page 2: The Basics of Building Online Reputation for Businesses | PR Answer

Contents

1. What is Reputation now?2. Social media3. Building expertise in your niche4. Publicity and PR5. Basics SEO

Page 3: The Basics of Building Online Reputation for Businesses | PR Answer

1. Reputation Now

Then: • Interaction with clients, suppliers,

other stakeholders• Any business conduct creates a certain

impression

Now (perceived by many):• Primarily how you are perceived online

and search engines, mainly Google

Page 4: The Basics of Building Online Reputation for Businesses | PR Answer

1. Reputation Now

Reality:

• Offline and online actions result in reputation consequences, amplified by the internet

• New media contributing to brand perception, e.g. social media

• Reputation harder to control: e.g. false online accusations, snowball effect of shared information, fake online reviews

Page 5: The Basics of Building Online Reputation for Businesses | PR Answer

2. Social Media• Advantageous to have social media

presence despite not making many sales from social

• Social media platforms have high online authority which increases the chances of high rankings

Stronger reputation wall around your business (first few pages of search results under your control)

Page 6: The Basics of Building Online Reputation for Businesses | PR Answer

2. Social Media• Important to have presence on:

• Facebook (many businesses opting-outrecently)• Twitter• Linkedin (important for B2B sector)• Youtube >>>> Google tends to rank

videos highly

Page 7: The Basics of Building Online Reputation for Businesses | PR Answer

2. Social Media

Treat Youtube as your website, and videos as your pages

i.e. fully optimized

Important that employees engage with brand’s social media e.g. sharing posts

Page 8: The Basics of Building Online Reputation for Businesses | PR Answer

3. Building Expertise in Your Niche

• Include experts in your content marketing strategy (Q&A, podcasts, vlogs) and share it

• Create courses and promote them on your website and Udemy

• Training content on Youtube

Page 9: The Basics of Building Online Reputation for Businesses | PR Answer

3. Building Expertise in Your Niche

• Owner or key employees may publish a book on Amazon about your industry

• Emphasize notable clients on your website for social proof

• Attempt to be appear on wiki sites (gaining publicity first is ideal)

Page 10: The Basics of Building Online Reputation for Businesses | PR Answer

4. Publicity and PR• Press releases

E.g. http://www.helpareporter.com/sources/ to be featured in a press release

• Connect and reach out to influencers to share your content

Use twitter. Go to https://moz.com/followerwonk/ and search bios. Using your keywords find influencers

• Be featured in a podcast or radio http://www.radioguestlist.com/

Page 11: The Basics of Building Online Reputation for Businesses | PR Answer

5. Basics of SEO• Create quality backlinks to pages you want to

rank high in search engines

analyse your major competitor’s backlinks

e.g. https://ahrefs.com/Consider the source and how you

can obtain your competitor’s backlinks

Guest blogging or appearing on other websites (the higher quality/DA the better), include a link back to your site

Page 12: The Basics of Building Online Reputation for Businesses | PR Answer

5. Basics of SEO• On page SEO – content optimized for your

keywords, including headings

• Logical internal linking structure – the way your pages and posts link to each other on your website must be logical for both, visitors and search engines

• Link from your website to sources you want to rank highly e.g. podcast your appeared on