the automation of the use tax determination inc. agenda ... oracle ? home grown sap legacy...
TRANSCRIPT
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The Automation of the UseTax Determination
John KennedySr. Business Consultant Sabrix, Inc.
Agenda
Common Challenges of Handling Use TaxDeterminations
Traditional Approaches to ManagingDeterminations
Next Generation Tax Solutions
Benefits of Automation
Things to Consider when ContemplatingAutomation
Steps to a Successful Automation Project
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Challenges Reside in Many Areas
Constantly changingenvironment
Manuallyintensetransactions
Multiple transactiontypes and points
Time-consumingfiling processes
Limited separationof duties
Diverse decisionvariables
Multiple applicationsand platforms
Many business entitiesand regions
Business Process, Systems & Tax Environment
Legal Entities ?
APOperations US EU LA ?
Tax Systems Custom/Native ExcelManualTax App2Tax App1
AribaSFACRM
BusinessSystems
Oracle ?HomeGrownLegacySAP
Applications Quote
Post-Purchase ProcessSales Process Purchase Process
Inv AR OE Req PO AP FA Proj Inv . MoveERS JE
✓
Interfaces
✓
✓
✓
= Tax decision-related codes, programming or logic✓
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Data Entry Business Applications Software Interfaces Tax Engine
Traditional Transaction Logic and Process Flow
✓✓✓✓
IF @Customer = 'NULL' IF @Product = 'NULL' SELECT CompanyName , OrderDate , ProductName , Quantity , Item.UnitPrice FROM Customers AS Customer JOIN Orders AS [Order] ON [Order].CustomerID = Customer.CustomerID JOIN [Order Details] AS Item ON Item.OrderID =OrderDate, ProductName FOR XML AUTOELSE
YOH1-47443Tech12C1A1
YAZ4-87665Bund76C3A1
NCO4-56477Svcs14C3L1
YCA7-98977Tech68C5B3
NNY3-27848Tech68C1A1
ExCodeCodeCode
Geo-Prod-Cust-
= Tax decision-related codes, programming or logic✓
Challenges of A Typical Month
Prepare PLRRequest
Prepare & Review270 Returns
Document PolicyChanges for ITTo Implement
Train New AP Hires with
Updated Matrix
Research Proposal Structure
w Finance
Meet with State Auditor on
Sampling Method
SUT Professional
Over 59 Tasks to be Managed Completion of Returns
Required Each Month –Perpetually
Reliance on AP, AR, & ITNecessary to Complete Tasks
Partial Data Residing withinMultiple Sources
Manual Review Required Forcomplex transactions
Lack of time & planning &analysis Tools to be proactive
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Juggling Tasks – A Break Out of Effort
MonthlyCompliance
59%
Planning, Training& Management
6%
Audits &Controversies
24%
FinancialReporting & Forecasting
11%
24%
11%
6%
59%
Financial Reporting & Forecasting Audits & Controversies
Monthly Compliance Planning, Training & Management
Areas of Effort
MonthlyCompliance
Planning,Training &
Management
Audit &Controversies
FinancialReporting &Forecasting
1. M&A Planning
2. Training Non-Tax Personnel
3. TransactionStructurePlanning
4. Managing TaxPersonnel
5. Non SUTWork:(Property Tax,BusinessLicense Tax &Excise Tax)
1. Tax Reserves &Provisions
2. TransactionAnalysis & TaxCredit Studies
3. Sarbanes &Financial AuditReviews
4. Reconciliationof Tax Accounts
1. Audit & IDRManagement
2. Audit Data &DocumentRetrieval
3. AuditResearch &Negotiation
4. Refunds &Credits
5. Audit Appeal& Controversy
1. Data Collection
2. Consolidation& Reconciliation
3. ExceptionReview &ManualAdjustments
4. Preparing TaxReturns
5. PreparingPayments &AccountingEntries
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Compliance - Opportunity Cost
Are Your Processes Costing You More Than They Should?
IT CostsManual Tax Processes
and Tax Errors
Penaltiesand Interest
DivertedCapital
Transactions
•Business Region responsible for taxsolution•Ongoing Custom API Development•Custom VAT Solution
•Audit Expense•Tax Research•Tax Table Maintenance•Exemption Management•Tax Rate Lookup/ Errors•Tax Training
“Simply Map Items”, an ILLUSION!
1. Canned SoftwareDelivered via Email
2. CAD/CAM MFG.Software
3. Custom Software
1. Canned SoftwareLicense via Electronically
2. CAD/CAMManufacturing Software
3. Custom Software
1. Unique productcode isreceived foreach line item.
2. Unique product code ismapped to Tax Solution’sUnique product code toarrive at correct tax.
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REALITY - The World Isn’t Perfect
1. SOFTWARE
2. SOFTWARE
3. SOFTWARE
1. Canned SoftwareDelivered via Email
2. CAD/CAM MFG.Software
3. Custom Software
1. No unique productcode is receivedfrom the sourceapplication.
2. How do I fullyautomate thedetermination?
MAPPING ALONE ISN’T THE ANSWER
Allocations
The need to allocate a single item over several taxing jurisdictionsor to unbundle an item into several line items for tax treatment.
Sample usesMass mailings. Determine the most accurate tax for mass
mailing by using the addresses of the of the mailing recipientsinstead of a single address.
Bundles and Kits. Where bundles or kits are documented onan invoice, but represented as a single invoice line – theremay be a need to determine tax based on each componentand return all taxes back to the billing system.
Kit
Computer
Software
Training
Allocation
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Additional Challenges: Non – Traditional Fees and Taxes
More than just a Sales or Use Tax is Needed on the Transaction
Examples: Battery Fees in California Industry-specific excise taxes (fuels, alcohol, tobacco, etc.) Hospitality taxes Insurance Premium Taxes
Achieving Consistent Accuracy
Assess and report the appropriate tax ateach point in a transaction’s lifecycle
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II. Traditional Approaches toManaging Determinations
Common Approaches
Manual Processes
Subjective anderror prone
Time-consumingand expensive
Little control overthe use of policies
Extremely difficultto scale,collectively
ERP Applications
Cost-intensivecustomization
Difficult to keeptimely, up-to-date
Application- andplatform-dependent
Poor separationof IT/Tax duties
Tax Calculators
Process- ortransaction type-specific
Use of decisiondata is fixed,limited
Focused oncalculation vs.determination
Difficult orimpossible to audit
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Milestones in Transaction Tax Automation
ManualManualCalculationCalculation
Tax CalculationTax CalculationEnginesEngines
GlobalGlobalTax SolutionTax Solution
Automation WithAutomation WithERP Tax TablesERP Tax Tables
and Codesand Codes
Reduce the Cost of ComplianceReduce the Cost of Compliance
Create Complete Audit TrailsCreate Complete Audit Trails
Tax Professional Control and VisibilityTax Professional Control and Visibility
Integrate Seamlessly into the BusinessIntegrate Seamlessly into the Business
Respond and Manage ChangeRespond and Manage Change
Issues with the Traditional Approach
Manual Administration controlledby AP, not the tax dept
Decentralized Approach Multiple solutions across
the company Custom-built integration with
IT support
Old
Way
Method Result
Risk non-compliance/Exposure Dispersed, inconsistent records/
time consuming consolidation BIG dependency on IT No leverage across the company
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III. Next Generation TaxSolutions
New Approach to Automating Use Tax
1. Centralized Management of Tax Policy
2. Ability for Tax Professional to Set Use Tax Policy
3. Single Source Repository of Transaction Data
4. Consolidated Reporting Mechanism
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Data Entry Business Applications Software Interfaces Tax Engine
Traditional Transaction Logic and Process Flow
✓✓✓✓
IF @Customer = 'NULL' IF @Product = 'NULL' SELECT CompanyName , OrderDate , ProductName , Quantity , Item.UnitPrice FROM Customers AS Customer JOIN Orders AS [Order] ON [Order].CustomerID = Customer.CustomerID JOIN [Order Details] AS Item ON Item.OrderID =OrderDate, ProductName FOR XML AUTOELSE
YOH1-47443Tech12C1A1
YAZ4-87665Bund76C3A1
NCO4-56477Svcs14C3L1
YCA7-98977Tech68C5B3
NNY3-27848Tech68C1A1
ExCodeCodeCode
Geo-Prod-Cust-
= Tax decision-related codes, programming or logic✓
The New Approach
New Way of Automation
Automated centralized taxcompliance
Easy to use web based interface Tax Professional control over
company specific positions Accurate tax determination
automatedwith ERP solutions for sales, useand VAT
Tax professionals easily respond tochange
Complete audit trails, including meetingSarbanes-Oxley requirements
Global visibility and control over taxmanagement
Tax planning and optimization, trendanalysis, and transaction modeling ofkey business decisions
New
Way
Method Result
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Consistent control
Manage tax processing and compliance,independent of application, entity or country
Configuration without coding
Non-invasive application connections
Tax Policy Clearly Identified & Results Stored Rates & Rules Tax Policies Audit History
Enables separation of duties Tax controls IT operations
Browser-based configuration without coding
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Real-time compliance reporting
Consolidated reportingand transaction auditsystem
Automated dataintegration for tax filing
Single application toglobal deployment
“Simply Map Items”, an ILLUSION!
1. Canned SoftwareDelivered via Email
2. CAD/CAM MFG.Software
3. Custom Software
1. Canned SoftwareLicense via Electronically
2. CAD/CAMManufacturing Software
3. Custom Software
1. Unique productcode isreceived foreach line item.
2. Unique product code ismapped to Tax Solution’sUnique product code toarrive at correct tax.
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REALITY - The World Isn’t Perfect
1. SOFTWARE
2. SOFTWARE
3. SOFTWARE
1. Canned SoftwareDelivered via Email
2. CAD/CAM MFG.Software
3. Custom Software
1. No unique productcode is receivedfrom the sourceapplication.
2. How do I fullyautomate thedetermination?
MAPPING ALONE ISN’T THE ANSWER
Next Generation Approach
1. SOFTWARE
2. SOFTWARE
3. SOFTWARE
1. No unique productcode is receivedfrom the sourceapplication, butthere is additionaltransaction data!
1. Canned SoftwareDelivered via Email
2. CAD/CAM MFG.Software
3. Custom Software
SHIP TO is Null
DEPT is MFTG
Vendor is IBM
2. Additional transactiondata is analyzed todetermine the exactSoftware type.
3. Each line isautomaticallymapped to thecorrect softwareproduct toprovide accurateresults.
Utilize All information About The Transaction, With OrWithout A Product Code, To Fully Automate TheDetermination And To Provide Accurate Tax Calculation
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IV. Benefits of Automation
Key Requirements & Outcomes of True Automation
1. Consistent Accuracy All tax policies, rates, rules & logic are enforced by a single tax application
2. Consistent Control Tax professionals control all tax decisions
3. Consistent Efficiency Single source of record for all transaction tax liabilities efficient monthly filings, reporting,
analysis and audit support.
4. IT Independence Tax professionals configure, manage and test tax requirements in the tax application vs.
IT coding, programming and testing tax requirements.
5. Business Process, People and Systems Independence Support automated transaction tax determination, calculation and recording for all
Sales, Purchase & Post-Purchase transactions, and all business systems & applications.
6. Consolidation Record historically rather than referentially all transaction and tax details in a
consolidated audit database.
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Business Value Added
Accurate tax rates through automatic system data feeds
Accurate and timely tax expense management reports
More Efficient with legal guidelines Sarbanes-Oxley Jurisdictional Audits
Centralized tax decision making processes in Purchasing
Business Value Added (cont.)
Improve or re-centralize plant tax compliance processes
Digitize certificate management
Build best tax practices
Facilitates execution of tax policy
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Consistent Efficiency
Empower Tax, IT, and Finance professionalsto better apply their true expertise
V. Things to Consider whenContemplating Automation
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Identify & Weigh
I. Business Reasons – Efficiencies, Sarbanes…
II. Tax Reasons – Accuracy, Audit Response Capability,Returns Preparation
III. Scope – Sales, Use, VAT? 1 Division? Entire Company?
IV. Budget – Funding, Yearly Renewals, License Costs, ROI
V. Timing – Acquisition? ERP Upgrade? Start of New Year?
VI. Buy In – From IT? AP? …
VII. Assitance of 3rd Party Advisor?
Approaching Tax Determination Logic & Design
WHAT?
WHO?
HOW? WHERE?
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The Four Key Areas Of TRUE Tax Automation
1. Determination
Taxable ornon-taxableand why?
2. Calculation
If taxable,what rateapplies andto whichparts?
3. Recording
Have wedocumented allof thetransactiondetail tosupport ourmonthlycompliancereporting andaudit defense?
4. Filing
How muchtax needsto bereportedand paid toeachauthority?
This is the Critical
Step
VI. Steps to a SuccessfulAutomation Project
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It’s a Project – Go at it With a Plan
I. Plan and Schedule resources of Tax, IT, AP for input, &other relevant groups.
II. Work with a clearly defined Statement of Work includingRoles & Responsibilities, expected time commitment foreach step in the plan, etc.
III. Engage 3rd Party consultants if desired.
IV. Consider a Phase in Approach vs. Big Bang
Understanding Your Tax Requirements
1.Understand Your Products and Services2.Understand Your Company’s Tax Footprint3.Identify Exceptions in Each Authority For Your Products and Services4.Categorize Exceptions By
Product – (What)Person – (Who)Location – (Where)Usage – (How)
5.Identify and Document Tax Determination Requirements6.Identify and Document Data Requirements To Support Tax Determinations--------------------------------------------------------------------------------------------------------------------------7.Identify and Document Tax Configuration Steps To Support Desired Outcomes8.Configuration9.Testing10.Adjustments11.Production
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Deployment
Efficient Implementation Process:
Phase II Configuration
Phase III Integration
Phase IVValidation
Deployment Time
Phase I Tax Policy &System Study
For more information, please contact:
John Kennedy – [email protected]
Debbi Boone – [email protected]
Cory McLure – 503-924-5033