the atlas of new librarianship r. david lankes
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THE ATLAS OF NEW LIBRARIANSHIP R. David Lankes. Presentation by He Tian. INTRODUCTION TO THE ATLAS. THE ATLAS. - PowerPoint PPT PresentationTRANSCRIPT
THE ATLAS OF NEW LIBRARIANSHIP R. David Lankes
Presentation by He Tian
INTRODUCTION TO THE ATLAS
THE FOUNDATIONS OF ATLASFINDING A CENTER IN THE DYNAMICA NOTE ON RHETORIC
NAVIGATING THE FUTURE
THE ATLAS• WHAT IS THE ATLAS? --is a topical map represented by a
series of agreements in relation to one another organized into a series of threads. While there are many terms are discussed in detail throughout the Atlas—Agreement, Relationships, Threads, Map, and Atlas.
• HOW TO NAVIGATE THE ATLAS?--the Atlas is divided into three major components: the map, threads, and agreement supplements. If the Atlas is seen as course, the map is the syllabus, the threads are the lectures, and the agreement supplements contain the accompanying readings and discussion materials.
THE ATLAS• READERS OF THE ATLAS -- Practitioners (librarians in the field) -- LIS scholars -- LIS students -- Members, communities, public• LIMITATION OF THE ATLAS --it lays out a broad framework and a direction,
but it does not go into the specifics of all skills mentioned.
--the Atlas is mainly reflecting the North American perspective.
MISSION
Importance of a
Worldview
The Mission of Librarians is to
Improve Society through Facilitating
Knowledge Creation in their
Communities
Ability to change
LONGTITUDE EXAMPLE
Importance of Theory and Deep Concepts
CONVERSATION THEORY
Conversants
Language
Credibility
Memory
Agreements
CONVERSATION THEORY
Important of Theory and Deep Concepts
Knowledge is Created through
Conversation
OTHER INFORMATION CONCEPTS AND THEORIES
Dialectic Theories
Sense-Making
Motivation Theories
Constructivism
Learning Theory
Motivation
Postmodernism
CREATING A NEW SOCAL COMPACT
Evolution of the Social Compact
THREAD CONCLUSION
A place where new knowledge is created
Further a knowledge based society
KNOWLEDGE CREATION
Library Instruction
Selective Dissemination of Infor
mation
Knowledge
Means of Facilitation
Knowledge is Created through
Conversation
Knowledge
Conversation
Theory
Libraries are in the Knowledge Business therefore the
Conversation Business
Knowledge is Created through
Conversation
The Mission of Librarians is to
Improve Society through
Facilitating Knowledge
Creation in their Communities
KNOWLEDGE IS CREATED THROUGH CONVERSATION
CONVERSATION THEORY-- Back–and–Forth :Two people (or organizations, societies, or even parts of oneself) engage in a back-and forth dialogue over time.
Conversant
Service is
Not
Invisibility
Language
Evolution of Systems
Conversation Theory
CONVERSATION THEORY
--“Conversants” are cognizing agents that seek agreement.-- Conversants can be within us or external to us.
A librarian plays an active role in thatconversation.
-- L0 (directional) --L1(adding specific words or phrases)
How systems work and how to make them efficient.
• There is a transformation: user is a part that outside of a system to participate in the system and become a part of system.
SYSTEMVIEW
• The basic premise of user-based design is simple—you first seek to understand the problem the user is trying to solve; you then build a system that meets those needs.
USER-BASED DESIGN
•“2.0 approach” •User systems provide a lot of limited functions that can be easily combined by members with little existing structure.•Members essentially build system around themselves, combining little applets of functionality(posting text, adding tags to photos, giving someone’s blog posts a thumbs up) together to form a grander whole.
USERSYSTEMS
Agreements
Memory
Artifacts
Annotations
Cataloging Relationships
Death of Documents
Invest in Tools of creation over Collection of
Artifacts
Source Amnesia
Limitations of Tagging
Entailment Mesh
Brother Brother BROTHER BROTHER
SCAPES---Scape is a conceptual digital reference software system that embodies concepts of Conversation Theory. --- It seeks to recast the digital reference process from the foundations of conversation, rather than the tradition of the reference desk. --- We give our members a big table from which to work. The librarians not only has the question the member is asking, but the librarians can see the table of what members have already looked at and even how they are conceptualizing their worldview on the topic.--- This system can perform all sorts of functions, such as finding other people who may share common relationships or finding a path through agreements and lead to unexpected outcomes.
REFERENCE EXTRACT
A credibility engine -- It takes the resources that librarians see as credible, and
uses them to help members find credible information on the Internet.
Advantages-- Members perceive the information they get from libraries
are highly credible.-- By linking this into ongoing reference activities in libraries,
we have a built-in way to keep new coming in and built-in mechanisms for diversity (reference at academic libraries, government, public, schools, etc).
--We can link this system right into a Scape to suggest new connections and resources.
We facilitate the creation of knowledge and by doing so we
improve society.
Now with the foundations of Conversation Theory
under our belts, we know that being in the
knowledge business, we are in the conversation
business.
We engage in conversation business, we
help shape them, we support
them, and we even capture the results of them
to enrich our communities.
LIBRARIES ARE IN THE KONWLEDGE BUSINESS, THEREFORE THE CONVERSATION BUSINESS
TRUE FACILITATION MEANS SHARED OWNERSHIP
Means of Facilitation
True Facilitation
Means Shared
ownership
Members not Patrons
or Users
ACCESS
Publisher of Community
Meeting SpacesShared Shelves
with the Community
KNOWLEDGE
Library Instruction
Needs for an
Expanded Definition of
Literacy
GamingSocial Litera
cyKnowledge
ENVIRONMENT
Physical Safety
Cultural SafetyIntellectual
Safety
MOTIVATION
• Intrinsic Motivation
• Extrinsic Motivation
MOTIVATION
ExtrinsicIntrinsicMotivation
Motivation Theories
Means of Facilitation
THREAD CONCLUSION
Means of Facilitation boils down to:
Getting them to a conversation knowing what they are doing
Help them feel safe ＆ compelled to participate
Successful Facilitation helps a member find their story
COMMUNITIES
The Mission of Librarians is to
Improve Society through
Facilitating Knowledge
Creation in their Communities
Pressure for Participation
Hybrid Environment
Different Communities
Librarians Serve
Digital Environment
Physical Environment
Boundary Issues
DIGITAL ENVIRONMENTInternet Model
ExampleInfrastructure Providers
TCP/IP
Application Builders
Open Source
Information Service
Web 2.0
User
CREDIBILITY
From Authority to Reliability
Authoritative versus
Authoritarian
Putting It All Together: The Participatory Digital Library
• Physical Environment --- Topical Centers with Curriculum --Aid like conversations to progress from agreement to
agreement by putting like conversations together.
--Part of facilitation is guiding members from their current state of knowledge a new state, agreement by agreement. They will be willing to follow if they trust us, or we can provide consistently trustworthy guides.
--Curriculum depend the nature of the community being served and the conversation. It improves usage and outcomes, and it makes assessment much easier.
Hybrid Environment
• Hybrid environment: the seamless interaction of the digital with the virtual.
(i.e. millions of cars get stopped by red lights controlled by intelligent transportation management systems that seek to mediate crowed roadways. ＆Through ATM machines, the digital world of finance is translated into paper money…).
Public
Academic
Government
Special
School
Archives
Go to the Conversation
Different communities
Librarians Serve
Pressure for Participation
Different Communities Librarians Serve
i.e. Free Library of
Philadelphia
EntrepreneuriumWri
ting CenterMusic
Center
Public
Access: can the
academic communi
ty get to
the necessary conversations
?
Knowledge: do the
librarians
provide the
necessary
knowledge servic
es and
training to access and participate
in conversatio
ns?
Environment: do
the librari
ans provi
de suffici
ent safeguards
for member
privacy
and acade
mic freedom?
Motivation: how
do the librari
ans encourage
knowledge creation in the
domains
taught, and are
members of
the community required to use
library services?
Academic
• ASSESSMENT ---Assessment, it is a constant means to ensure the success of
ourselves and the members we serve. --- There are two sets of criteria for assessment: one for the
librarian and one for the member. For the librarian, we need to evaluate how well we facilitate:
Access
Knowledge
Environment
Motivation
How well did you provide access to service and conversations?
How well did you instill the necessary knowledge to engage in these conversations?
Did you provide a safe environment?
How effectively did you motivate the member to create knowledge?
• ASSESSMENT ----For the member, we need to assess the knowledge-
creation process and outcomes:
Conversants
LanguageAgreements
Memory
Did the member effectively access conversant?
Did the member’s language move from L0 to L1?Did the member build a workable set of agreements to solve his or her problems?
Are these agreements integrated into their larger knowledge?
ASSESSMENT
Mapping Conversations---mapping conversations is a way to identify community conversations and their priorities. First, it is important that this is a process that should be conducted with members and the community you seek to serve.
• Step1: identify key member groups• Step 2: identify key conversations within and across the
member groups. • Step 3: identify regularities in the conversations• Step 4: map any existing librarian services• Step 5: assign a value to the potential benefit librarians can
bring to the conversations.• Step 6: assign a value to the potential value the conversations
have to the librarians.• Step 7: align librarian services to the high-priority
conversations.
Access:
providing students and facul
ty acce
ss not only
to relevant material
s, but to
online
services and experts.
Knowledge: provide students with an information literacy curriculum and map
to the existing curricula of the sch
ool.
Environment:
uphold
core values of intellectu
al freedom
within a
constrain
ed polic
y environment.
Motivatio
n: work with internally motivate
d students and faculty, as well as
clear extrinsic motivatio
n through
assignments and
possibly
grading.
School
TRULY DISTRIBUTED DIGITAL LIBRARY----We must insist that the library is the heart of the campus or community; we must become the circulatory system. We must be the vital flow of knowledge and services that permeates our communities. When you are in town hall, you are in the library. When you are in a classroom, you are in the library. When you are in the hospital, courtroom, coffee shop, or theater, you are in the library.
IMPROVE SOCIETY
IMPROVE SOCIETY
The Mission of Librarians is to
Improve Society through
Facilitating Knowledge
Creation in their Communities
Importance of Action
and Activism
Service
Leadership
Policy
Creation a New Social Compact
Creating a Agenda
Innovation
Social Justice Issues
Service Service is Not Invisible
The work you do has an impact!
Learning
Openness
Intellectual Freedom
and
Safety
Intellectual Hones
t Not Unbiased
Ethics
CORE VALUES
• SOCIAL JUSTICE ISSUES• POLICY --- Democracy and Openness Overshadowed by Technology
• INNOVATION --- Innovation versus Entrepreneurship
• CREATING AN AGENDA --- Risks of Data
• LEADERSHIP --- Obligation of Leadership
THREAD CONCLUSION
A Noble Profession
Don’t undersell what we do !
LIBRARIANS
We cannot have good libraries until we first have good librarians– properly, educated, professionally recognized, and fairly rewarded
---- Herbert S. White
CORE SKILLS
Ambiguity is Essential for Professional
Work
Ability to Work in Interdisciplinary Teams
Transition of
Traditional SkillsLIS Educatio
n
Importance of
Technical Skill
s
Core Skills
The Mission of Librarians is to
Improve Society through
Facilitating Knowledge
Creation in their Communities
TRANSITION OF TRADITIONAL SKILLS --- From a function view to a worldview
INFORMATION ORGANIZATION --- Cataloging Relationships --- Evolution of Integrated Library Systems (pictures)
INFORMATION SEEKING ---It is insufficient to simply seek out information
for a member. It is facilitating knowledge within the member from what was found.
PUBLIC SERVICE --- Public service is really anything in a library that isn’t
directly about artifacts and has become a sort of dumping ground for nonaccess functions.
--- Reference work includes reference transactions and other activities that involve the creation, management, and assessment of information or research resources, tools, and services.
COLLECTION DEVELOPMENT --- Community as Collection --- Issues of Institutional Repositories
ADMINISTRATION --- Warehousing Functions --- Shelving --- Circulation
IMPORTANCE OF TECHNICAL SKILLS --Digital technologies allow us to reach and interact with our
communities in new and better ways. --The tools at our disposal for facilitating conversations have
a digital component, even if this is not immediately obvious. --Computing and network technologies allow for greater
collaboration with more diverse partners.
AMBIGUILTY IS ESSENTIAL FOR PROFESSIONAL WORK -- This is the nature of knowledge creation and
conversations.
ABILITY TO WORK IN INTERDISCIPLINARY TEAMS
Relation to other
DomainsInformation
Science
Getting Past the L v I Debate
Communication
Computer Science
Humanities
Education
Paraprofessionals
LIS EDUCATION
Core Skills LIS Education
Recognize a School as a
Participatory Network Shift in
Innovation from
Academy to Ubiquity
Curriculum of Communication and Change over Traditional Ideas
of Leadership
Increase Friction in the
ProcessNeed to
expand the Educational
Ladder
• LIS EDUCATION --- Shift in Innovation From Academy to Ubiquity --- Co-Learning • INCREASE FRICTION IN THE PROCESS --- Every Course Has Symposia and Practica• CURRICULUM OF COMMUNICATION AND
CHANGE OVER TRADITIONAL IDEALS OF LEADERSHIP
--- Recognize a School as a Participatory Network --- From School to School of Thought --- Avoiding the Florentine Dilemma
• NEED TO EXPAND THE EDUCATIONAL LADDER --- Bachelor of Information and Instructional
Design --- Need for an Executive Doctorate --- Institute for Advanced Librarianship Idea --- Vital Roles of Mentors
OBLIGATION OF LEADERSHIP AND THREAD CONCLUSION• All of these tasks (facilitation, mentorship, and learning) are
the new collection development of new librarianship.• We mediate their disputes, aid their learning, and ultimately
lead them to a better place. We do so through facilitating knowledge creation driven by our values and implemented with our skills.
• We provide access to conversations, we instill the baseline knowledge needed to engage in these conversations, we do this in a safe and inspiring environment, and we do this in line with their motivation.
• Code, shelves, artifacts, and even degrees: there are the armor and weapons of our fight against ignorance and intolerance. It is with faith that we look to the future: faith in ourselves, faith in our colleagues, and an abiding faith in our communities.
THREADS POSTSCRIPT
• PRACTITIONERS
• LIBRARY AND INFORMATION SCIENCE SCHOLARS
• STUDENTS
• MEMBERS
• THE WHOLE COMMUNITY OF LIBRARIANSHIP
Works CitedLankes, R. David. The Atlas of New Librarianship.Cambridge, MA: MIT, 2011. Print.
THANKS FOR LISTENING !