the atlanta day shelter for women and children technical infrastructure improvement strategy

© El-Helw Guy Nickerson Voicu | ECE4884L01WS3

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The Atlanta Day Shelter for Women and Children

Technical Infrastructure Improvement Strategy

Sarah El-HelwJosh Guy

Kamau NickersonLucian Voicu

March 12, 2008 - Preliminary Design Review


2 Fall 2007 Status

Developed Shelter’s database Linked Shelter’s database to Pathways Updated telecommunication services Improved network configurations

$3,600 actual equipment cost Estimated retail equipment cost: $5,400


3 Spring 2008 PC & Facility Goals

PC Support Create an Online Support Manual Reconfigure Teen Lab Add an Internet Content Filter Label computer equipment

Facility Improvements Fix the switching closet’s overheating problem Reroute exposed Ethernet wires around the shelter Begin sorting through the donated computers


4 Spring 2008 Process & Website Goals

Process Improvements Add signage to guide clients Solicit donation of flash drives Organize the software and documentation Investigate alternative email options to CBeyond

Website Make the website easier to find online Choose a user-friendly website production system

that allows for easy modifications

Estimated Project Cost: $150


5 Documentation Problem/Solution

Problem: Passwords and manuals bundled together in

one stack which is hard to find and incomplete

Solution: Online User Manual website that will compile

all necessary passwords, instructional steps, and how-to documents


6 Online User Manual


7 Teen Lab Improvements

Installed SteadyState to prevent changes

Fixed/replaced most hard drives with higher capacity drives

Installed Windows XP Professional

Reroute wires


8 Filtering Gateway Added Untangle Gateway Filter to the network

to prevent users from accessing pornographic and social networking sites Connected between Shelter and the Internet Maintained by adding websites to a safe list, or an

unsafe list Notifies the admin via email if unsecured websites

were attempted several times Filters Job Counseling and Teen Lab traffic

Labeled computers to assist in troubleshooting Reconfigure Server user groups


9 Miscellaneous Support

Replaced Ms. Juanita Jackson’s computer

Job Counseling Reconfigured printer Replace switch Replaced monitors Replaced phone

All Computers in all labs are functional


10 Facility Improvements

Fix the switching closet’s overheating problem

Install an AC unit Install a fan in the door Install a duct from central HVAC

Reroute Ethernet wires around the shelter Sorted through the donated computers


11 Storage Room Prior to Sorting

Defective items 5 Computers 5 Monitors 1 Hub 1 Fax Machine


12 Process Improvements

Add signage to guide clients

Begin soliciting donation of flash drives Easier organization More privacy with clients' data

Organize the software and documentation

Investigate alternative email options to CBeyond


13 Proposed Website


14 Website Problem/Solution

Problem: Website is hard to find and incomplete

Solution: Make the website easier to find online

Use both atlantadayshelter.org AND adswc.org Choose a user-friendly website production

system that allows for easy modifications Accept donations through Google Checkout Add shelter newsletters in PDF format Add special needs section to the website Display photos from events or activities


15 Costs

Items PriceLow voltage cable, connectors, and wall plates

$50

Fan for Server closet $40

Website cost for 1 year (unless donated)

$40

Cable conduits for Teen Lab $20

TOTAL $150


16 Schedule

Milestones Teen Lab completion – March 31, 2008 Gateway update – March 31, 2008 Facility wiring completion – April 7, 2008 Website completion – April 14, 2008

Transition Familiarizing staff with changes – Week

of April 14, 2008


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QUESTIONS / DISCUSSION


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The Atlanta Day Shelter for Women and Children

Technical Infrastructure Improvement Strategy

Sarah El-HelwJosh Guy

Kamau NickersonLucian Voicu

March 12, 2008 - Preliminary Design Review

the atlanta day shelter for women and children technical infrastructure improvement strategy

Documents