AMERICAN SOCIETY FOR TRAINING AND DEVELOPMENT, LOS ANGELES CHAPTER , INC.

10820 Beverly Boulevard, Suite A5-1, Whittier, California 90601Telephone: (562) 908-3020 Facsimile: (562) 908-3022 Email: ASTDLA@aol.com Website: www.astdla.org

Office Hours: Monday - Friday 9:00 am to 5:00 pm

©1998 American Society for Training and Development, Los Angeles Chapter, Inc. All rights reserved. This copyrighted Membership Directory and Buyer’s Guide of the Los AngelesChapter of the American Society for Training and Development (ASTD-LA) is prepared for the benefit and convenience of its members by facilitating communication among mem-bers in normal pursuits and activities of the Chapter. The use of the member listing in this directory as a mailing list to offer merchandise or services for sale, or for any othercommercial purpose, is prohibited under this copyright. Those wishing to rent Chapter mailing lists should contact our office. The Chapter and Board of Directors of ASTD-LA donot guarantee the accuracy of the member information contained herein.

T H E A S T D - L A 1 9 9 8 - 9 9

M E M B E R S H I P D I R E C T O R Y

& B U Y E R ’ S G U I D E

C O N T E N T S

C H A P T E R I N F O R M A T I O N

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Policy Statement . . . . . . . . . . . . . . . . . . . . . . .3

ASTD-Los Angeles . . . . . . . . . . . . . . . . . . . . . .3

Chapter Services . . . . . . . . . . . . . . . . . . . . . . .4

Bylaws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

M E M B E R S H I P D I R E C T O R Y

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

B U Y E R ’ S G U I D E

Consultants . . . . . . . . . . . . . . . . . . . . . . . . . .54

Expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Advertiser’s Index . . . . . . . . . . . . . . . . . . . . .79

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W E L C O M E

The Lo s Ange l e s Chap te r o f t he Amer i can So c i e t y f o r

Tra in i ng and Deve lopmen t i s l i k e a b i g , sp raw l i ng house . R i gh t nea r t he

f ron t doo r i s Chap te r Se r v i c e s whe re member s r e ce i ve o r i en ta t i on , we l -

come and vo lun t ee r oppo r tun i t i e s . The re a re r ooms ca l l ed Work shops

and Pro f e s s i ona l Deve lopmen t whe re peop l e go when t hey ' v e made a

commi tmen t t o be come expe r t s i n t he t r a i n i ng f i e l d . The re i s a wonde r -

f u l doo r t o t he ou t s i de wo r l d ca l l ed Commun i t y Se r v i c e s wh i ch a l l ows

peop l e t o p rov i de t r a i n i ng and r e ce i ve expe r i en ce .

A n e n t i r e w i n g o f t h i s r a m b l i n g h o u s e i s m a r k e d

C a r e e r S e r v i c e s . O p p o r t u n i t i e s a b o u n d f o r p e o p l e ex p l o r i n g t h i s p a r t o f

t h e h o u s e . O f c o u r s e t h e r e a r e t h e r o o m s m a r k e d “ S p e c i a l D i v i s i o n s . ”

A n d i n t h e m i d d l e o f e v e r y t h i n g a r e t h e m o n t h l y C h a p t e r m e e t i n g s .

W h i l e t h e s e f e w i m a g e s d o n ' t b e g i n t o p a i n t t h e

w h o l e l a y o u t , ( A S T D - L A i s o n e o f t h e b i g g e s t a n d m o s t c o m p l e x c h a p -

t e r s i n t h e e n t i r e U. S . ! ) , i t d o e s h i n t a t t h e m a n y n o o k s a n d c r a n n i e s

p e o p l e c a n f i n d h e r e . B u t i t h a s n ' t e v e n b e g u n t o t o u c h o n t h e o n e

f e a t u r e w h i c h m a k e s t h e w h o l e h o u s e c o m e a l i v e : t h e m e m b e r s .

W i t h o u t o u r m e m b e r s , w e w o u l d j u s t b e a b u n c h o f

p o l i c y s t a t e m e n t s a n d b y - l a w s . B u t j u s t l o o k a t t h i s D i r e c t o r y. I t i s

b u r s t i n g t o t h e s e a m s w i t h t h e l i f e ’ s b l o o d o f o u r t h r i v i n g C h a p t e r.

T h e M e m b e r s h i p D i r e c t o r y i s d i v i d e d i n t o s e c t i o n s

f o r e a s y r e f e r e n c e . We h o p e y o u w i l l f i n d t h e p e o p l e a n d t h e

r e s o u r c e s y o u n e e d h e r e . A n d i f y o u d o n ' t , c a l l o u r C h a p t e r o f f i c e .

We a r e h e r e t o s e r v e y o u .

J a n e t L u t k e n h o u s e To m H e n s c h e l J e n n i f e r C o n l i n1 9 9 7 Pa s t P r e s i d e n t 1 9 9 8 P r e s i d e n t 1 9 9 9 P r e s i d e n t

C H A P T E R I N F O R M A T I O N

P O L I C Y S T A T E M E N T

ASTD is committed to the maximum development and utilizationof human potential. In recognition of the increasing diversity inthe U.S. and the urgent need to rise above differences in everyaspect of life, the Society is dedicated to the pursuit of all its goalsand activities on the basis of equal opportunity for every humanbeing and in conformity with applicable law.

A S T D - L O S A N G E L E S

The American Society for Training and Development (ASTD) is a non-profit professional association serving practitioners, managers, adminis-trators, educators and researchers in the field of human resources devel-opment (HRD). The Society’s members design and implement employeeand organization development programs in a broad range of business,educational, government and service organizations.

As a full service professional society, ASTD offers many tangible oppor-tunities to our members, including ways to enrich leadership and man-agement skills, develop expertise on major HRD issues, and augmentyour professional image. ASTD members are part of the world’s largestorganization dedicated to supporting the training and HRD professions.

HISTORYASTD-LA was founded in 1946, and now has over 1,000 members,

some of whom are also members of National ASTD. ASTD-LA is a leaderin helping individuals and organizations in the field of human resourcedevelopment to maximize workplace learning and performance. Ourchapter focuses on:

● Empowering diverse individuals and organizations toanticipate and successfully manage change

● Providing a forum for the exchange and discussion ofprofessional issues and information

● Attracting both novice and skilled professionals in HRD andrelated areas for active involvement

VISIONAs a premier resource to Greater Los Angeles, we provide a magni-

tude of opportunities for professional development in HRD.Volunteerism — the hallmark of our organization — inspires involve-

ment, acceptance, and self-directed growth.The diverse talents, viewpoints, and backgrounds of our membership

incite us to test and expand our boundaries, to encompass our commu-nity and achieve the greatest impact.

Through continuous improvement and partnerships, we become syn-onymous with professionalism and indispensable to communities andbusinesses.

MISSIONThe American Society for Training and Development (Los Angeles) is

a professional service organization dedicated to disseminating leading-edge HRD knowledge as we develop and provide for skills, ideas, meth-ods, and networking forums to address the needs of our membershipand design and implement methods to assure that organizations achievetheir strategic objectives in an ever-changing environment.

As a non-profit service organization, we are committed to being qual-ity-oriented and fiscally responsible while actively marketing our services.ASTD-LA membership encompasses practitioners with a broad range ofskill levels and functional orientations and others committed to andimpacted by the practice of HRD.

VALUESThe focus of our activities includes vision and leadership, the opportuni-

ty to develop and hone those skills through in-depth, uniquely tailored pro-grams, events, materials, and volunteerism, and the opportunity for profes-sional interaction through internal and external partnering and networking.

1. PROFESSIONALISMTraining and development skillsHonesty, integrity, and ethicsContinual growth

2. A SUPPORTIVE/INCLUSIVE ENVIRONMENT, ONE THAT VALUES:DiversityOpen and honest communication

3. ACCOUNTABILITYFiscal responsibilityHistory and documentationDevelopment and adherence to guidelinesAccepting responsibility for identifying and completing tasks

4. MEMBER SATISFACTIONAssessment and recognition of the diverse needs of all membersPartnering for mutual benefitsEvaluation of our ability to serve needsOptimal utilization of resources

5. TEAMWORK AND SYNERGYCollaboration of general membership, special divisions,committees, and board membersSharing knowledge, experience, and backgrounds

6. VISIONARY PRACTICESIntentionally shaping the futureProactive policiesOpen to new approaches and ideasRisk-takingCreative leadership

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Abbey, Lin Human Systems Solutions40215 Starling St.Temecula, CA 92591Voice: (909) 694-0447E-mail: labbey@vmicro.comIndustry Code(s): AExpertise Code(s): A,H,I

Abel, Kenneth R.Ernst & Young LLP2049 Century Park East #1700Los Angeles, CA 90067Voice: (310) 277-0880 Fax: (310) 556-2439Industry Code(s): VExpertise Code(s): I

Abendroth, Deborah C.President, MultiTrain International4146 E. Mendez St., #323Long Beach, CA 90815-2693Voice: (562) 494-4091Fax: (562) 597-5821E-mail: multitrn@stylus.netIndustry Code(s): JExpertise Code(s): N,Y

Adams, Christopher K.The Cheesecake Factory5807 Topanga Cyn., #B-204Woodland Hills, CA 91367Voice: (818) 871-3037 Fax: (818) 871-3103Industry Code(s): EExpertise Code(s): H

Adler, Karen K.Manager of Education & TrainingFinancial Indemnity Co.1423 S. Bentley Ave., Unit CLos Angeles, CA 90025Voice: (818) 313-7507Fax: (818) 340-4462E-mail: fickirznerk@earthlink.netIndustry Code(s): CExpertise Code(s): G,H

Aguirre, Frances L.A. County Office of Education9300 Imperial Hwy., EC AnnexDowney, CA 90242-2890Voice: (562) 922-6623Fax: (562) 803-4757Industry Code(s): BExpertise Code(s): T,I

Ahlberg-Rantin, Jennifer C.Mission Foods Corporation1453 N. Roosevelt Ave.Pasadena, CA 91104Voice: (213) 887-6600Fax: (213) 890-1672Expertise Code(s): H,B,V

Ahlfors, Ph.D., GeorgannaWorklit Associates2308 Bancroft Ave.Los Angeles, CA 90039Voice: (213) 913-0271Fax: (213) 661-5356Industry Code(s): AExpertise Code(s): 7,6

Ahlstrin, NinaUniversity of Southern California9168 Arcdia Ave.San Gabriel, CA 91775-1421Voice: (626) 286-6343 Fax: (626) 286-6343Industry Code(s): AExpertise Code(s): B,6

Alban, MyriamNorth L.A. County Regional Center15400 Sherman Way, #300Van Nuys, CA 91406-4211Voice: (818) 895-5358 Fax: (818) 895-5392Industry Code(s): KExpertise Code(s): B,C

Albright, Libby FNIC228 Ximeno Ave.Long Beach, CA 90803Voice: (562) 438-6227 Fax: (562) 438-6227E-mail: Libbyinca@prodigy.netIndustry Code(s): CExpertise Code(s): N,K,G

Alcala, Laura E.Kaiser Permanente393 E. Walnut St.Pasadena, CA 91188Voice: (626) 405-5631Fax: (626) 405-5716Industry Code(s): FExpertise Code(s): T,J,6

Alcantar, GeraldLos Angeles Times145 W. 2nd St.Los Angeles, CA 90012Voice: (213) 237-3951Fax: (213) 237-3734E-mail: gerald.alcantar@tm.comIndustry Code(s): U,NExpertise Code(s): G,E

Aldrian, Tala T.Los Angeles Fire Department200 N. Main St., Room 970Los Angeles, CA 90012Voice: (213) 485-8091Fax: (213) 485-8994Industry Code(s): DExpertise Code(s): I,1,4

Ali, Farzana Media One25930 Rolling Hills Road, #402Torrance, CA 90505Voice: (310) 534-1253 E-mail: fidji@worldnet.att.netIndustry Code(s): S,XExpertise Code(s): T,Y

Allen, Eleanor Speaker Booking Service23852 Pacific Coast Highway #401Malibu, CA 90265Voice: (310) 456-0049 Fax: (310) 456-5090

Allen, Jacinta C.Pacific Bell19700 S. Vermont Ave., Room 212Torrance, CA 90502Voice: (310) 538-7531Fax: (310) 217-0271E-mail: jcallen@msg.pacbell.comIndustry Code(s): XExpertise Code(s): E,H

Allison, Jr., Thaine H.T.H. Allison & Associates542 N. Marengo Ave., #5Pasadena, CA 91101Voice: (626) 577-6984Fax: (626) 577-6983E-mail: pharmeco@ix.netcom.com.Industry Code(s): FExpertise Code(s): W,Z

Altamura, Marilyn Z.UCLA Extension10995 Le Conte Ave.Los Angeles, CA 90024Voice: (310) 206-8269 Fax: (310) 206-2815E-mail: maltamur@unex.ucla.eduIndustry Code(s): BExpertise Code(s): 7,Q

Altman, Lucky K.The National Conference5901 Canterburg Dr., #15Culver City, CA 90230Voice: (310) 670-9444 Fax: (213) 250-8799Industry Code(s): NExpertise Code(s): E,N

Altshatater, Louise Unum America101 N. Brand Blvd., #800Glendale, CA 91203Voice: (818) 956-2623 Fax: (818) 956-2640Industry Code(s): CExpertise Code(s): 7,D

Ambrose, Diane North L.A. County Regional Center15400 Sherman Way, #300Van Nuys, CA 91406-4211Voice: (818) 756-6107 Fax: (818) 756-6130Industry Code(s): KExpertise Code(s): H,Z

Ameel-Morris, Leslie Xerox Corporation10100 Pioneer Blvd., #200Santa Fe Springs, CA 90670Voice: (562) 906-6776 Fax: (562) 906-6836E-mail: leslie-ameel@we.Xerox.comIndustry Code(s): SExpertise Code(s): A,E,V

Ames, Mike PacifiCare Behavioral Health6525 Green Valley Circle, #112Culver City, CA 90230Voice: (310) 410-9063Industry Code(s): FExpertise Code(s): B,R

Amirshahi, Marjaneh Management Concepts10537 Santa Monica Blvd., #250Los Angeles, CA 90025Voice: (310) 441-2335Fax: (310) 474-7794Industry Code(s): IExpertise Code(s): G,H,P

Anderson, Bruce R.Manager - Employee DevelopmentPacifiCare Behavioral Health722 Woodland Dr.Sierra Madre, CA 91024-1448Voice: (626) 355-5425Fax: (626) 355-9585E-mail: bruceand@pacbell.netIndustry Code: FExpertise Code(s): T,H,8

Anderson, David J.C.T.I. Travel Group6151 W. Century Blvd., Suite 1200Los Angeles, CA 90045Voice: (310) 410-2086Fax: (310) 342-9995Industry Code(s): NExpertise Code(s): T,H

M E M B E R S H I P D I R E C T O R Y – N A M E

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INDUSTRY CODESA Consulting ServicesB Educational InstitutionsC Financial Services/InsuranceD Government/MilitaryE Hospitality/Food ServicesF HealthcareG Manufacturing/IndustrialH Training Media/ServicesI Retail/Wholesale/DistributionJ For Profit ServicesK Nonprofit OrganizationsL TransportationM UtilitiesN OtherO AerospaceP AutomotiveQ Career ServicesR EntertainmentS Information Services/

Computer TechnologyT PetrochemicalU Public Relations/Advertising/

PublishingV Real EstateW RecreationX Telecommunications

EXPERTISE CODESA Career Development and

CounselingB Communication Skills –

InterpersonalC Training FacilitiesD ComputerE DiversityF Employee DevelopmentG Human Resources Management

and AdministrationH Management/

Supervisory DevelopmentI Organization DevelopmentJ Quality ImprovementK Technical TrainingL Wellness/HealthM AdministrativeN Instructional DesignO Sales and MarketingP OtherQ Business and/or

Training Program SupportR Communication Skills – WrittenS CreativityT Customer ServiceU Documentation/EditorialV Executive DevelopmentW InternationalX LegalY MultimediaZ Presentation/Public Speaking1 Project Management2 Publications and

Packaged Recordings3 Safety/Loss Prevention4 Team Effectiveness5 Training Equipment and Suppliers6 Train-the-Trainer7 Basic Skills8 Performance Management

Anderson, R. Scott Home Savings of America2500 Pellissier PlaceWhittier, CA 90601-1505Voice: (562) 463-8501Fax: (562) 463-0170Industry Code(s): VExpertise Code(s): 4,K

Anderson, Terrell L.Northrop GrummanFederal Credit Union2400 W. 120th St.Hawthorne, CA 90250Voice: (310) 332-2936 X208Fax: (310) 332-4441E-mail: tanderfood@aol.comIndustry Code(s): CExpertise Code(s): Q,B

Andrada, Marissa J.Director of Management andOrganization DevelopmentUniversal Studios100 Universal City Plaza, 509/26Universal City, CA 91608Voice: (818) 622-3353Fax: (818) 622-0456Industry Code(s): NExpertise Code(s): H,I

Andre, James M.Loyola Marymount UniversityP.O. Box 69704Los Angeles, CA 90069-0704Voice: (213) 650-9614Fax: (213) 654-1947

Andrews, M.A., MFCC,Janet G.Applied Management Consultants11925 Wilshire Blvd., #200Los Angeles, CA 90025Voice: (310) 285-3607 Fax: (310) 445-1774E-mail: appliedmgt@aol.comIndustry Code(s): A,QExpertise Code(s): A,V

Angulo-Street, Rosa Los Angeles TimesTime Mirror Square, Room 410Los Angeles, CA 90053Voice: (213) 237-7172Fax: (213) 346-3552

Antone, Suzanne Act! Antone Consulting & Training560 KernLa Habra, CA 90631-5814Voice: (562) 690-0045 Fax: (562) 690-0045E-mail: antoneact@aol.comIndustry Code(s): AExpertise Code(s): A,B,E

Arcand, Lorna 1041 Honey Creek Rd. #205Conyers, GA 30013Voice: (818) 895-3904 E-mail: arcandl@earthlink.netIndustry Code(s): FExpertise Code(s): D,K,6

Arneberg, Pauline K.A & A Associates4424 Tyrone Ave.Sherman Oaks, CA 91423-2626Voice: (818) 783-3414Fax: (818) 981-8611Industry Code(s): D,MExpertise Code(s): I,4,6

Arthur, Sheila Y.Department of Water & Power111 N. Hope St., Room 206Los Angeles, CA 90012Voice: (213) 367-2036 Fax: (213) 367-2039Industry Code(s): MExpertise Code(s): H,I

Asare, Sylvia P.Disney University101 N. Brand Blvd.Glendale, CA 91203Voice: (818) 265-6771Industry Code(s): RExpertise Code(s): B,T,6

Asher, Mary K.Performance InterventionDeveloper, Hewlett Packard1501 Page MIll Rd., M/S 5MQPalo Alto, CA 94304Voice: (650 ) 857-6841Fax: (650) 852-8300E-mail: mafalo@pacbell.netIndustry Code(s): SExpertise Code(s): N

Atias, Tracey L.Jack in the Box Restaurants4711 Natick, #143Sherman Oaks, CA 91403Voice: (818) 783-1846 Fax: (818) 895-6117E-mail: tatias@aol.comIndustry Code(s): EExpertise Code(s): N,H

Atkins, Desmond H.Training SpecialistLos Angeles Times145 S. Spring St., 7th FloorLos Angeles, CA 90053Voice: (213) 237-7311Fax: (213) 237-2372E-mail: desmond.atkins@latimes.comIndustry Code(s): UExpertise Code(s): Q,Z,5

August, Shonna D.Essential Communications18540 Vincennes St., #15Northridge, CA 91324Voice: (818) 727-0772

Aurand, Carolyn Automobile Club of So. California2601 S. Figueroa St.Los Angeles, CA 90007Voice: (213) 741-4022

Austin, Mark J.Six Flags CaliforniaP.O. Box 5500Valencia, CA 91385Voice: (805) 255-4874 Fax: (805) 255-4145E-mail: maustin@sftp.comIndustry Code(s): RExpertise Code(s): N,H

Avedian, Anita 4540 Noeline Ave.Encino, CA 91436Voice: (818) 784-5864

Avila, Maria L.Munger, Tolles & Olson LLP355 S. Grand Ave., 35th floorLos Angeles, CA 90071Voice: (213) 683-9124Fax: (213) 683-5124E-mail: avilaml@mto.comIndustry Code(s): JExpertise Code(s): Q,U,D

Avilas, Patricia C.Mexicana Airlines9841 Airport Blvd., Suite 210Los Angeles, CA 90045Voice: (310) 646-9579 Fax: (310) 646-9698Industry Code(s): LExpertise Code(s): N,H,K

Azimioara, Roxana Account RepresentativeHCM Benefits26250 Hawthorne Blvd., #600Torrance, CA 90506

Voice: (310) 543-9995Fax: (310) 543-9905Industry Code(s): CExpertise Code(s): G

Bacio, Richard M.City of Alhambra111 S. First St.Alhambra, CA 91801Voice: (626) 570-5012Fax: (626) 284-4905Industry Code(s): DExpertise Code(s): G,3

Bahuleyan, Vinodh Jack In The Box16340 Roscoe Blvd., #230Van Nuys, CA 91406Voice: (818) 895-1156 Fax: (818) 895-6117Industry Code(s): EExpertise Code(s): H,I,K

Baker, Judith D.Medical Management Planning Inc.423 Meadow Grove St.La Canada, CA 91011Voice: (818) 790-2894Fax: (818) 790-2895E-mail: jdbaker2@ix.netcom.comIndustry Code(s): FExpertise Code(s): J,4

Ball, Jesse L.Alpha Therapeutic Corp.5555 Valley Blvd.Los Angeles, CA 90032Voice: (213) 225-2221 X7332Fax: (213) 227-7490Industry Code(s): N

Bamrick, Tim P.Annenberg School for Communication3502 Watt WayLos Angeles, CA 90089-0281Voice: (213) 740-0890Fax: (213) 740-8036E-mail: tbamrick@scf.usc.eduIndustry Code(s): BExpertise Code(s): A,V,O

Bandes, Rosemary C.L.A.C. Quality & Productivity Comm.5876 W. 74th St.Los Angeles, CA 90045Voice: (213) 974-1361 Fax: (213) 626-3890E-mail: rbandi@worldnet.att.netIndustry Code(s): DExpertise Code(s): J,I

Bannister, Barbara J.Xerox Federal Credit Union2200 E. Grand Ave.El Segundo, CA 90245Voice: (310) 333-4200 X267Fax: (310) 640-9484Industry Code(s): NExpertise Code(s): 4,G

Bar-El, Barry Cedars-Sinai Health System8700 Beverly Blvd., #T115Los Angeles, CA 90048Voice: (310) 855-4834Fax: (310) 659-2563E-mail: barel@csmc.eduIndustry Code(s): FExpertise Code(s): I,J

Barbazette, Jean F.The Training Clinic645 Seabreeze Dr.Seal Beach, CA 90740Voice: (562) 430-2484 E-mail: trainu@apc.netIndustry Code(s): AExpertise Code(s): N,6

Barkataki, Cathy M.PresidentComputer Springboard To Learning8011 Masefield Ct.West Hills, CA 91304Voice: (818) 992-0803 Fax: (818) 992-4504E-mail: cbarkataki@hotmail.comIndustry Code(s): JExpertise Code(s): DS

Barnes, Gerald F.Design/Travel, Barnes Consulting16331 Shamhart Dr.Granada Hills, CA 91344-2521Voice: (213) 259-4507Fax: (213) 259-4303E-mail: barney101@earthlink.netIndustry Code(s): HExpertise Code(s): Q,Y,Z

Barnes, Suzanne Emergency Road Service, Inc.275 E. Hillcrest Dr. #203Thousand Oaks, CA 91360Voice: (800) 999-1218 Fax: (805) 495-8238E-mail: subarnes@earthlink.netIndustry Code(s): P,XExpertise Code(s): K,T,7

Barnes, Ph.D., Mary Ellen Infinite Pathways982 W. 11th St., #5San Pedro, CA 90731-3519Voice: (310) 833-8999E-mail: mebarnes@aol.comIndustry Code(s): AExpertise Code(s): L,S,B

Baroff, Michael L.Organization Effectiveness Consult.2461 Santa Monica Blvd., #C337Santa Monica, CA 90404Voice: (310) 285-8043 Fax: (310) 452-6288E-mail: MBaroff@aol.comIndustry Code(s): AExpertise Code(s): B,I,N

Barragan, Angel A.Los Angeles TimesTimes Mirror Square, 10th FloorLos Angeles, CA 90053Voice: (213) 237-5413 Fax: (213) 237-6861Industry Code(s): NExpertise Code(s): I,B

Barrow, Dianne M.Sales ConsultantMacmillan/McGraw-Hill3001 Bayview Dr., Apt. CManhattan Beach, CA 90266Voice: (310) 545-4602Industry Code(s): UExpertise Code(s): T,Z,6

Barry, Anne-Marie The Disney Store101 N. Brand Blvd., #1000Glendale, CA 91203-2671Voice: (818) 265-6927 Fax: (818) 265-1604

Bartenstein, Ph.D., Shelly CSUN – Business & Industry Services18111 Nordhoff St.Northridge, CA 91330-8352Voice: (818) 677-3916 Fax: (818) 677-3929E-mail: shelley.bartenstein@csun.eduIndustry Code(s): B

name

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See Industry and Expertise code descriptions on page 8.

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AEROSPACEBeck, Yvonne M.(310) 764-9340

Beller, Barbara(310) 587-0975

Benson, Judith R.(562) 573-9733

Christensen, Carol A.(310) 364-8816

Clark, Gloria W.(310) 364-8722

Gonser, Todd M.(310) 336-2952

Hazeyama, Diane H.(310) 831-3453

Hoch, Ph.D., Joan B.(818) 591-0776

Kawafuchi, Glenn M.(310) 336-5077

Logan, Karen M.(310) 616-5892

Magy, Jeff B.(626) 256-9133

Masline, Lorraine B.(310) 364-7156

Matheis, Marianne A.(310) 336-6744

Matias, Ruth Y.(310) 336-7347

Mueller, Michelle L.(310) 364-9377

Mullins, Susan B.(818) 715-2760

Newman, Barbara(310) 838-8192

Sanders, Morris(Mike) K.(310) 379-8286

Sarkisian, William E.(818) 951-1727

Sipes-Cwik, Diane L.(818) 354-2627

Spruel, Kevin T.(310) 862-2490

Zweben, Peggy C.(310) 336-1704

AUTOMOTIVEBarnes, Suzanne (800) 999-1218

Bell, Kimberly Ann (310) 781-3236

Davis, Judith A.(310) 783-3271

Dent, Laurie (310) 781-2806

Goldberg, Karen A.(714) 934-7598

Jackson, Lenora A.(310) 783-2163

Matuk, Steve (310) 781-2158

McNeill, Robert F.(626) 336-8094

Montague, Renee M.(619) 729-4606

Pilone, Ken (310) 618-4380

Polack, Sharon R.(562) 984-4525

Zavala, Antonio (310) 761-4039

CAREERSERVICESBentson-Gebel,Jennifer(818) 545-8056

Braid, MS, NCCC,RPCC, Barbara L.(805) 526-4799

Castro, Yolanda (562) 402-9336

Contaldi, Linda (310) 378-1780

Coy, Jonathon S.(714) 821-4749

Demory, Dean G.(909) 592-0424

Fritts, Ph.D., Roger D.(See page 16)

Gearing, Becky J.(818) 885-3080

Gomez, Aracely (213) 255-2051

Gray, Laura B.(818) 347-4448

Hanen, Karen B.(818) 591-0489

Holt, Richard A.(310) 445-8685

Milakovich, Serena J.(626) 793-7318

Orenstein, Michal (818) 889-3055

Robinson, Eleanore M.(818) 501-7210

Sanger, Kay K.(818) 222-2723

Schneider, Elizabeth (818) 885-7193

Speth, Sofia G.(213) 367-2037

Stevenson, Ollie (310) 665-1105

Uribe, Noemi (562) 806-0408

Vavra, Lynn (213) 656-3688

Zuback, Steven (818) 888-5225

CONSULTINGSERVICESAhlfors, Ph.D.,Georganna (213) 913-0271

Ahlstrin, Nina (626) 286-6343

Andrews, M.A.,MFCC, Janet G.(310) 285-3607

Antone, Suzanne (562) 690-0045

Barbazette, Jean F.(562) 430-2484

Barnes, Ph.D.,Mary Ellen (310) 833-8999

Baroff, Michael L.(310) 285-8043

Bauer, Patricia A.(310) 832-9807

Bayne, Laura E.(310) 641-5633

Belisle, Belinda K.(310) 596-7882

Belisle, William R.(562) 596-7882

Berman, Joan (310) 207-4227

Berman, Ph.D.,Karen R.(310) 551-0753

Bowler, Jan (310) 318-9114

Boyd III, E. Forrest (818) 952-2167

Breschini, Lisa M.(818) 225-3951

Breuer, Nancy L.(213) 466-5649

Brower, Shoshana (805) 496-0789

Bulmash, Linda (818) 783-6338

Burbie, Diane (626) 584-5801

Burt, Denise M.(818) 885-5548

Bush, Jr., E.B. Hutt (310) 205-7900

Caldwell, Steven R.(818) 845-5656

Campbell, Floyd L.(626) 793-8869

Camperi, CMC,JoAnn A.(626) 576-8950

Cannon, Susan R.(213) 996-6162

Carlisle, Elizabeth J.(818) 345-2589

Carritte, Nancy L.(909) 397-0552

Cartier-Benguiat,Christine (213) 384-4700

Castellanos, David M.(310) 456-3532

Chambers, Genine K.(310) 618-0200

Chiazzese, Linda A.(310) 316-2493

Christensen, CMC,Chris (310) 578-0408

Chulef, PhD, Addy S.(818) 716-5225

Cirincione Ph.D.,Dominic L.(310) 372-0021

Clark, Vivian H.(213) 290-9258

Clark, Vivian H.(213) 290-9258

Clarke, Virginia (310) 393-1589

Clemons, Hank (310) 390-2181

Cody, Kathryn L.(562) 624-5271

Coffey, Chris B.(805) 446-6421

Cohen, Harriet L.(818) 991-8116

Collins, Christina L.(714) 832-6411

Colven, Psy.D., Dyan E.(310) 829-5130

Conant, Richard R.(310) 578-1939

Conejo, Carlos A.(805) 494-0378

Contaldi, Linda (310) 378-1780

Corwin, Sascha G.(213) 461-1133

Couper, David A.(213) 465-3376

Cragar, Ted (800) 779-8079

Crane, Barbara E.(562) 433-7114

Curtess, Christine (818) 752-8491

Curtin, Lynda J.(818) 507-6055

Cutler, Bob(213) 664-5609

Cutler, Elizabeth B.(805) 692-1666

Davis, Roberta A.(626) 796-0548

Dawson, Sandra(310) 374-0437

De Rosa, Joanne(714) 529-2883

Delgado, Trilce (626) 336-4925

Demarie, Teresa(310) 521-8908

Deming, SPHR,Sandra K.(310) 364-0224

DeRosa, Michele M.(626) 795-7707

Destine, Miquette (310) 672-6768

Dillman, Ph.D.,Duane H.(310) 477-0873

Doty, MA, MPH,CHES, Molly A.(818) 762-7309

Drange Lee, Susan (310) 337-7933

Drori, Irit R.(818) 341-0305

Dubin, Ph.D., Lucy S.(310) 207-7840

Edlinger, Susan (310) 794-0500

Eggleton, C. Harry (562) 694-0123

El Fattal, MBA,David (805) 522-7343

Engelhardt, Burt D.(818) 566-8201

Ennis, Lin (818) 884-4454

Epstein, Edan B.(310) 838-8678

Escude Reifler, Maria (310) 823-1882

Estrin, Judy A.(818) 846-4088

Farris, Ph.D., Hilary H.(310) 519-1221

Ford, Ph.D., Donald J.(310) 316-3340

Franklin, Thomas B.(213) 871-6862

Freeman, Lucinda B.(310) 649-5971

Funt, Juliet L.(310) 274-4900

Gadda-Riccheri,Beatriz G.(541) 772-2907

Gardenswartz,Ph.D., Lee (310) 823-2466

Garland, Gail E.(310) 456-7830

ind

ustr

y

M E M B E R S H I P D I R E C T O R Y – I N D U S T R Y

Mohi, Gina (213) 730-9509

Moore-Williams,Roxie (310) 319-5677

Naimy, Karen A.(310) 550-0074

Parducci, Liz (See page 26)

Schneider, Elizabeth (818) 885-7193

Sharp, Tamara D.(213) 210-5255

Tronco, Shelly (213) 237-3451

White, Michelle M.(818) 227-1165

Williams, Gwyn T.(818) 247-8242

Young, Anthony M.(805) 647-7817

COMMUNICATIONSKILLS –INTERPERSONALAhlberg-Rantin,Jennifer C.(213) 887-6600

Ahlstrin, Nina (626) 286-6343

Alban, Myriam (818) 895-5358

Ames, Mike (310) 410-9063

Anderson, Terrell L.(310) 332-2936 X208

Antone, Suzanne (562) 690-0045

Asare, Sylvia P.(818) 265-6771

Barnes, Ph.D.,Mary Ellen (310) 833-8999

Baroff, Michael L.(310) 285-8043

Bayne, Laura E.(310) 641-5633

Berger, Eileen D.(310) 459-9339

Berman, Glenda (310) 285-1060

Berman, Joan (310) 207-4227

Blackwell, Kathleen (562) 461-6471

Boles, Laurel D.(626) 334-4974

Bryce, Ann E.(818) 242-8640 X338

Buchanan, Karen M.(805) 254-8395

Bulmash, Linda (818) 783-6338

Christensen, Carol A.(310) 364-8816

Chudnow, Christine L.(626) 398-2592

Clarke, Virginia (310) 393-1589

Collins, Christina L.(714) 832-6411

Colston-Fayyaz,Marion Jane (213) 922-2260

Colven, Psy.D., Dyan E.(310) 829-5130

Contreras, Armand F.(562) 598-2446

Corey, CDC, Cathleen (213) 384-5031

Cragar, Ted (800) 779-8079

Darbeau, CT, RODP,Wayne K.(619) 686-7266

Dean, Bill (562) 427-2251

Degelsmith, Ph.D.,Steven P.(818) 701-9260

Delgado, Trilce (626) 336-4925

Dodson, Martha(Marti) E.(213) 268-7211

Edge, Michael A.(213) 259-4452

Edlinger, Susan (310) 794-0500

Elliott, Sandra L.(310) 312-6455

Ellis, Sondra (213) 589-4153

Ensher, Ellen A.(310) 338-3073

Escude Reifler, Maria (310) 823-1882

Essington, Erik J.(213) 351-9455

Fisher, Teri R.(310) 316-9263

Flanigan, Duane E.(818) 985-5245

Foley, Gail A.(310) 252-3523

Forcella, Lorenza (310) 282-6196

Goldstein, Jill P.(818) 374-4200

Graves, Ph.D., James S.(626) 441-8895

Grayson, Ph.D., Curt (949) 643-2554

Griffith, Patricia H.(310) 393-1812

Hamilton, Joe (800) 999-1218 X389

Harris, Allen Y.(818) 493-2159

Hasshaw, Laura S.(818) 865-8208

Henning, MFCC,W. Keith(310) 477-0873

Henschel, Tom(818) 788-5357

Holcomb, Ph.D., Jane(310) 821-7624

Hopper, Jack(626) 355-3639

Horton, Mable L.(213) 586-2906

Javons, Joann(714) 850-8079

Kagen, David (818) 901-8879

Karu, Rachel (818) 782-6445 X214

Kishiyama, Lynn (818) 500-8402

Kitayama, Barbara (562) 860-4330

Knox, Linda S.(310) 370-8855

Koppelman, Janet D.(310) 471-4764

Korwin, Devra (213) 259-4563

Koskoff, Becky I.(626) 912-2866 X239

Labrinos, Joyce K.(626) 458-4166

Leonard, Hugh (213) 299-3224

Levin, Peri A.(310) 458-8887

Lipton, Ph.D., Len (310) 451-5670

Lutkenhouse, Janet M.(714) 257-5886

Lyon, Alma (909) 595-8366

Maizlish, Joseph (310) 442-9982

Malkiewicz, Jerry W.(310) 316-2201

Maniker-Leiter, Marci E.(310) 559-4056

Marin, Karin E.(818) 887-5869

Matias, Ruth Y.(310) 336-7347

McGowan JD, CFP,Michael A.(626) 796-9104

Mestman, Madeleine S.(310) 276-6246

Miles, Madelon M.(310) 230-0350

Miller, Doug L.(818) 409-7649

Moore-Williams, Roxie(310) 319-5677

Mullins, Susan B.(818) 715-2760

Mura, Agnes (310) 450-5035

Naimy, Karen A.(310) 550-0074

Newman, MA,MFCC, Debbie (818) 385-0550

Pfeffermann, Oren B.(626) 441-2471

Pontes, James (310) 652-1783

Post, Penny (310) 313-0823

Rafferty, Ph.D., Gerald W.(310) 394-4102

Railsback, Sherrie L.(562) 946-8545

Ramirez, Clifford A.(310) 206-1170

Rosensweig, Richard L.(818) 342-4416

Sanger, Kay K.(818) 222-2723

Sarnoff, M.A., MFCC,Cyndi D.(310) 275-2921

Sauvageau, Shirley M.(213) 346-5151

Schick, Benjamin (310) 393-3893

Sells-Arnold, Regina (626) 287-5240 X34

Servine, Ron J.(818) 891-3392 X4370

Simpson, Ph.D., Maria(310) 826-7440

Stapenhorst, Steven J.(626) 355-1718

Stone, Ph.D., Lore E.(310) 822-6269

Talley, John W.(818) 704-3120

Tepper, Kirby (213) 460-5139

Turmel, Wayne (818) 793-8869

Vaghefi, Kimberly A.(805) 260-1355

Vallee-Stein, Kathleen (626) 930-9227

Watland, Barbara M.(310) 837-0250

Weck, Evangeline A.(213) 740-4219

Weiner, Allen (818) 587-9000

White, Michelle M.(818) 227-1165

Whiteford, Steve (310) 360-0209

Wolfe, Paul E.(562) 496-1878

Wood, Irene G.(626) 357-8378

Youtan Kay, Roberta (805) 482-6836

Ziemer, Diane C(909) 305-8292

COMPUTERAltshatater,Louise (818) 956-2623

Arcand, Lorna (818) 895-3904

Avila, Maria L.(213) 683-9124

Barkataki,Cathy M.(818) 992-0803

Bodenburg-Craig, VirginiaA.(310) 820-2705

Boulais,Kimberly A.(909) 393-2954

Boyd III, E. Forrest(818) 952-2167

Broden, Alicia D.(213) 614-8241

Burton, Kelly A.(310) 231-4255

Chambers, Genine K.(310) 618-0200

Champlin, Robert M.(310) 205-4091

Chapman,Shari L.(310) 656-2382

Chudnow, Christine L.(626) 398-2592

Cunningham, Terry L.(562) 433-0446

Dunne, Dan E.(310) 377-5124

Eastman, Douglas(310) 373-7273

Edelman, Laurie (310) 524-5048

Eickholt, Christina R.(626) 564-7250

Esmond, Mitch A.(310) 225-4329

Forman, Joel J.(310) 837-7455

Geores,Christopher (310) 312-4201

Govan Moore,Michelle (213) 640-4946

Grant, Martha J.(805) 298-0404

43

ex

pe

rtis

e

This guide is organized into two sections. In the firstsection (consultants), each consulting firm is listedwith a statement provided by the firm, describing theservices offered. In the second section (expertise), thesame consulting firms are cross-referenced by theirareas of expertise.

Advanced Teamware, Inc.A WDP International Group company30423 Canwood Street, #134, Agoura Hills, CA 91301Contact: Michael R. Perrault, PresidentContact: Perry P. Lev-On, Senior Vice President Marketing/Sales(818) 707-0779 Fax: (818) 707-1724E-mail: plevon@ateamware.com

Products: The leading provider of 360 degree assessment softwarefor Individual Development and Organizational growth. Tools areWindows-based, user-friendly and economical: LeaderView/360,ManagerView/360, TeamView/360 TeamWorks/360, StyleView,CareerView. DIY.360 (Do-it Yourself.360) is a self customizable sys-tem for developing and managing performance appraisals, 360assessments, and surveys. Consulting: Executive, management andorganizational development and team building consulting. Training:Train the trainer and certification programs. Bureau Services:Complete administrative support to manage assessment processesfor organizations and consultants.

Ahlstrin Interactive Training9168 Arcadia Avenue, San Gabriel, CA 91775-1421Contact: Nina Ahlstrin, M.S., President(626) 286-6343 Fax: (626) 286-6343

Exercises / Roleplays / Lecturettes / Videos / Audios. CommunicationSkills: Communication 123 with R.E.S.O.L.V.I.N.G. Conflict.Performance Management: Motivation, Ring Toss, Values Clarification,Thematic Apperception Test (T.A.T.). Diversity: BAFA-BAFA –Intercultural, Diversity Awareness Profile (D.A.P.). Employee AssistanceProgram: Crisis Intervention – The C.O.P.E. Approach. Publications andPackaged Recordings: Books: Was It Something I Said?, CrisisIntervention, Videos/Audios demonstration. 25 years training experi-ence; USC, Certified Trainer/HRD Specialist, Master’s Psychology.

American Seminar Leaders Association2405 E. Washington Boulevard, Pasadena, CA 91104Contact: June Davidson1-800-735-0511

ASLA trains the trainer in presentation skills, putting your material into amodular design approach, writing a winning brochure and marketingyour seminar whether training in house, booking to the corporate worldor doing a public seminar. We have a complete line of educationalmaterial including three ready to go seminars that fit into any arena... Success Without Stress, High Achievement Selling, and Goal Setting ...programs that have been taught successfully and are powerful.

Applied Management Consultants11925 Wilshire Boulevard, #200, Los Angeles, CA 90025Contact: Janet G. Andrews, M.A., MFCC, President(310) 285-3607 Fax: (310) 445-1774E-mail: appliedmgt@aol.com

Applied Management Consultants is a team of management andbehavioral specialists who help individuals and companies achievepeak performance and marketplace success. We provide individualand corporate services in the areas of Executive Coaching,Communication Consulting, Presentation Skills Development,Leadership Enhancement and Career Development. Our training andconsulting programs are interactive, performance-based, results-ori-ented and provide the framework to develop an innovative strategy formanagement development and corporate communication.

Belisle & AssociatesP.O. Box 5252, W. Garden Grove, CA 92846-0252Contact: Bill or Belinda Belisle(562) 596-7882E-mail: Belis92645@aol.com

For two decades, Belisle & Associates has provided customized ser-vices/programs in grammar/punctuation and business and technicalwriting. We stress hands-on learning and measurable results, usingpre- and post-assessments. Services range from in-house workshopsand training programs, to editing and writing of form letters and doc-uments. Clients include Union Bank, MCA, the US Navy, Mitsubishi,Chevron, the City of Los Angeles. Belisle & Associates specializes inwriting – that’s why it’s the leader in the field.

Berman Consulting Group1421 S. Roxbury Drive, Los Angeles, CA 90035Contact: Karen Berman, Ph.D.(310) 551-0753 Fax: (310) 551-0316E-mail: KarenatBCG@aol.com

Berman Consulting Group’s mission is to enable clients to achieve longterm health by focusing on the sustainable competitive advantageavailable to all organizations – its people. Services include employeeinvolvement activities, change management, culture assessment andchange, training and development, and team building. Dr. Berman hasan expertise in “Open Book Management” and business literacy. Shehas conducted extensive research in the field and has consulted to largeand small organizations regarding implementation.

Bordeaux and AssociatesSexual Harassment Training SpecialistsP.O. Box 2674, Rancho Palos Verdes, CA 90274Contact: Darlene B. Bordeaux, CEO(310) 370-4328 Fax: (310) 542-2044Toll Free: (800) 853-0005

Bordeaux and Associates specializes in showing companies how to stayout of court. We will help you write your Sexual Harassment Policy andtrain both management and staff to adhere to the letter as well as thespirit of that document. Darlene is also an Expert Witness in SexualHarassment lawsuits. We also do corporate coaching, continuousprocess employee development training, hiring and interviewing work-shops, and “turn-around” work for companies operating in the red.

55

consul tantsB U Y E R ’ S G U I D E – C O N S U L T A N T S