the art of listening – 5 ways to do it better

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The Art of Listening – 5 Ways to do it Better

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Page 1: The art of listening – 5 ways to do it better

The Art of Listening – 5 Ways to do it Better

Page 2: The art of listening – 5 ways to do it better

Listening is such a powerful tool that everyone should learn to use it more

effectively both in the workplace and within our personal relationships too. Here are five

tips for becoming a better listener.

http://www.workinconfidence.com

Page 3: The art of listening – 5 ways to do it better

FocusRemove all distractions and concentrate on whoever is speaking. This means ignoring your phone and emails. Ideally go somewhere quiet to talk and leave your phone behind.

Page 4: The art of listening – 5 ways to do it better

Make TimeIf you are in a rush you won’t be focused on the conversation and you won’t be listening properly as your mind will be elsewhere. Clear space in your diary to ensure that you can concentrate on the discussion.

Page 5: The art of listening – 5 ways to do it better

Ask questions & give feedback Show that you are listening by asking pertinent questions at the appropriate moment. Even signaling that you are listening through visual cues such as nodding can be helpful.

Page 6: The art of listening – 5 ways to do it better

No ifs, no buts but andWhen you do speak don’t start your sentence with “if” or “but” which have negative connotations use “and” to build on what the speaker has just said.

Page 7: The art of listening – 5 ways to do it better

RememberIf this is a follow-up conversation show that you were listening last time by including a relevant point from that conversation.

Page 8: The art of listening – 5 ways to do it better

If you do all the above you will not only become a better listener but

you will also get much more out of your conversations too.

http://www.workinconfidence.com

Page 9: The art of listening – 5 ways to do it better

Read more content like this every week on our blog:

http://blog.workinconfidence.com

http://www.workinconfidence.com

Page 10: The art of listening – 5 ways to do it better

At WorkInConfidence we are all about providing a way for staff to

reach out to you to raise ideas, issues and concerns in a safe

environment by providing their feedback anonymously.

http://www.workinconfidence.com

Page 11: The art of listening – 5 ways to do it better

www.workinconfidence.comUnderstand your staff better to

unlock their true power and potential