the art of coaching employees - part 1
TRANSCRIPT
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The Art of Coaching Employees
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To truly understand the art of coaching…
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…you also need to understand what it isn’t.
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Coaching is Coaching
Coaching isn’tManaging
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Coaching is Coaching
Managing is about the process.
Coaching isn’tManaging
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Coaching is Coaching
When you manage, you make sure your employee is fulfilling their job responsibilities.
Coaching isn’tManaging
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But
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Coaching isn’tManaging
Coaching is…
Coaching is about the person.
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Coaching isn’tManaging
When you coach, you help your employee reach his or her highest potential.
Coaching is…
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Coaching isn’tManaging
By helping them see and understand the obstacles preventing them from success.
Coaching is…
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Coaching is Coaching
Coaching isn’tTraining
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Coaching is Coaching
Coaching isn’tTraining
Training is about skill building.
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Coaching is Coaching
Coaching isn’tTraining
It's telling your employee how to improve a particular skill.
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But
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Coaching isn’tTraining
Coaching is about discovering what may be preventing your employee from learning a new skill.
Coaching is…
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Coaching isn’tTraining
When you coach, you do a whole lot of asking...and very little telling.
Coaching is…
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Coaching is Coaching
Coaching isn’tMentoring
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Coaching is Coaching
Mentoring is about passing on your experiences.
Coaching isn’tMentoring
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Coaching is Coaching
Usually to a more junior employee in order to help them build business acumen.
Coaching isn’tMentoring
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But
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Coaching isn’tMentoring
Coaching is all about giving an employee room.
Coaching is…
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Coaching isn’tMentoring
When you coach, you let them use their own expertise to grapple with problems and discover their own solutions.
Coaching is…
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Coaching is Coaching
Coaching isn’tCounseling
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Coaching is Coaching
Coaching isn’tCounseling
Counseling is looking at their past.
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Coaching is Coaching
Coaching isn’tCounseling
When you counsel, you break down the past to discover what could be affecting their current behavior.
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But
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Coaching isn’tTherapy
Coaching is looking at their future.
Coaching is…
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Coaching isn’tTherapy
When you coach, you look at their present behavior to discover what could effect their future success.
Coaching is…
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Side Note:
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Even though you're not a counselor, you may need to
get personal when you coach.
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In 2009, the Harvard Business Review published
findings that said…
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76% of executive coaches report
that they regularly talk about personal matters.
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When coaching, you have to look at your employee
holistically...
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not as an emotionless worker bee.
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And sometimes,you have to wear multiple hats at once for a given situation.
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Stay tuned!
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