the agency blueprint to selling ppc (webinar presentation)

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THE AGENCY BLUEPRINT TO SELLING PPC

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Page 1: The Agency Blueprint to Selling PPC (Webinar Presentation)

THE AGENCY BLUEPRINT TOSELLING PPC

Page 2: The Agency Blueprint to Selling PPC (Webinar Presentation)

Meet Our Panelists

WILLIAM KRAMERWilliam has been working for 8 years as a web professional to growing online businesses. As lead of Business Development, he’s helped 24 of our top partners reach 6-digit monthly revenues.

[email protected]/williamkramerjr

TIM BIENVENIDATim has dedicated half a decade to being a top-notch digital marketer, salesman, and relationship builder. He has launched and retained more than 500 projects, including those of key partners.

[email protected]/timbienvenida

TOLL-FREE 1-800-250-6106 | US (415) 625-9700UK (44) 203-769-7710 | AU (02) 8484-1116

bit.ly/setsked

Page 3: The Agency Blueprint to Selling PPC (Webinar Presentation)

What Happened Duringthe Previous BYB Webinar

Overcoming Sales Objections Like a Powerhouse

In the previous webinar, Bernard and Tim discussed the pro-tips on overcoming the most common sales objections, and the methods powerhouse agencies use to close the toughest sales.• General Guidelines to Overcoming Objections (Acknowledge, Isolate, Own, Act)

• Common Client Objections

TOLL-FREE 1-800-250-6106 | US (415) 625-9700UK (44) 203-769-7710 | AU (02) 8484-1116

bit.ly/setsked

Page 4: The Agency Blueprint to Selling PPC (Webinar Presentation)

PPC Promo

A PPC Offer To Get You StartedStart driving instant traffic for your clients. Get a setup fee rebate on the 6th month of your campaign.

Get more details: bit.ly/ppc-rebate-promo

What’s Next:Discussion Overview

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Page 5: The Agency Blueprint to Selling PPC (Webinar Presentation)

Discussion Overview

With Google’s recent updates to AdWords, it’s time to revamp your approach to selling PPC.

In this 6th installment of the Boost Your Business Webinar Series, we will walk you through the entire sales process for selling PPC. From qualifying leads and pitching your services to answering common objections— they’ll give you the blueprint to establishing a successful PPC business.

• What’s new with PPC-Recap of Changes in 2016 • Finding Your First Client• Making a Great Pitch• Responding to Common Objections

Q&A Session

What’s Next:What’s new with PPC-Recap of Changes in 2016

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Page 6: The Agency Blueprint to Selling PPC (Webinar Presentation)

What’s new with PPC-Recap of Changes in 2016

Feel free to send your questions to us via chat and our panelists will answer them during the Q&A portion.

What’s Next:What’s new with PPC-Recap of Changes in 2016

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Page 7: The Agency Blueprint to Selling PPC (Webinar Presentation)

What’s new with PPC-Recap of Changes in 2016Adaptable Display Ads

“Responsive Ads for Display” lets advertisers run remarketing campaigns that automatically select the ad copy and image best suited for the content the customer is browsing.

Expanded Text Ads

Ads now feature more prominent headlines, longer descriptions, and a relevant display URL, allowing advertisers to provide more useful information to entice customers to click.

What’s Next:What’s new with PPC-Recap of Changes in 2016

Expanded Text Ads

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Page 8: The Agency Blueprint to Selling PPC (Webinar Presentation)

Bidding By Device Type

AdWords now allows setting bids by device type, with the flexibility to make bids dependent or independent of one another. This allows for more granular control and precise targeting of each ad for each context.

Local Map Ads

With “Local Search Ads” now on Google Maps, local businesses can now deliver ads to consumers searching Maps for nearby establishments.

What’s new with PPC-Recap of Changes in 2016

What’s Next:Finding Your First Clients

Local Map Ads

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Page 9: The Agency Blueprint to Selling PPC (Webinar Presentation)

Finding Your First Clients

Feel free to send your questions to us via chat and our panelists will answer them during the Q&A portion.

What’s Next:Finding Your First Clients

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Page 10: The Agency Blueprint to Selling PPC (Webinar Presentation)

Finding Your First Clients

Find the clients that can help you establish a strong portfolioQualify your list of prospects by focusing on two things:

Fit Readiness

What’s Next:High Customer Lifetime Value

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Page 11: The Agency Blueprint to Selling PPC (Webinar Presentation)

High CustomerLifetime Value

Because they can generate considerable revenue from a single, customer businesses that typically have high customer retention or a high rate of repeat business benefit immensely from PPC.

Examples:

• Doctors, Dentists• Auto Body Shops• Subscription or membership-

based businesses

DentistsMost households have only one family doctor and dentist they trust for routine check-ups.

• Dental Practice in the US providing Invisalign Braces

• Avg. cost: $3,500-$8,000 (depending on patient needs)

• Treatment Time: 6-18 months. Monthly follow up visits.

• Avg. cost per conversion: $38.89What’s Next:Businesses w/ High Profit Margins

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Page 12: The Agency Blueprint to Selling PPC (Webinar Presentation)

Businesses w/ High Profit Margins

Businesses whose products and services are more expensive can get huge returns on their PPC campaigns.

Examples:

• Lawyers• Expensive Consumer Products• Home Services • Industrial/B2B Products

LawyersA single case can net a law firm several thousand dollars—much more than the cost of the keyword they bid on.

• Personal injury law firm in NY• Lawyer’s fees usually 30-40% of

settlement• Monthly budget: $5000 - $6000 • 85-100 conversions/leads monthly• Conversion Rate: 8.65%

What’s Next:Businesses w/ High Profit Margins

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Page 13: The Agency Blueprint to Selling PPC (Webinar Presentation)

Businesses w/ High Profit Margins

Businesses whose products and services are more expensive can get huge returns on their PPC campaigns.

Examples:

• Lawyers• Expensive Consumer Products• Home Services • Industrial/B2B Products

Home Service RepairsDepending on the scale, home repairs and other similar services can be expensive.

• US-based Home Service Repairs Provider specializing in countertops

• Monthly budget: $700• 25-30 leads/month at $23-28 per

acquisition• Conversion Rate: 11-15% monthly

What’s Next:Seasonal Promotions

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Page 14: The Agency Blueprint to Selling PPC (Webinar Presentation)

Seasonal Promotions

Examples:

•Flower Shops•Party and Event Planning

Services•Christmas•Mother’s Day•Black Friday (for Ecommerce)

Flower ShopsPromotions on Valentine’s Day can get very competitive.

What’s Next:Pitching PPC

Businesses that are reliant on seasonal promotions can take advantage of PPC’s nimbleness and flexibility, especially if a relevant event is around the corner.

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Page 15: The Agency Blueprint to Selling PPC (Webinar Presentation)

Pitching PPC

Feel free to send your questions to us via chat and our panelist will answer them during the Q&A portion.

What’s Next:Determine the Need

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Page 16: The Agency Blueprint to Selling PPC (Webinar Presentation)

Determine the Need

Businesses will never say no to more leads, customers, and sales. The question is…

What’s Next:Pitching PPC- The Basics

Awareness

Information

Consideration Build Desire

Purchase

Loyalty

Which stage of their customer journey does the client want to improve?

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Page 17: The Agency Blueprint to Selling PPC (Webinar Presentation)

Pitching PPC - The Basics

Highly-Granular Ad Targeting and Delivery

Ads are only shown to people who search for the keywords clients bid for. This can be even more precise by targeting specific locations, times, devices, and choosing which ads to display for each of these.

Measurable ROI

The Cost-Per-Click metric makes it easy to track spending and revenue generated from the campaign.

What’s Next:Pitching PPC- The Basics

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Page 18: The Agency Blueprint to Selling PPC (Webinar Presentation)

Pitching PPC - The Basics

Immediate Results

A PPC campaign can get up and running in a matter of hours, unlike SEO which requires more time to gain momentum.

High Control Over Budget

Clients are only charged when someone clicks on the ad, and they can set a maximum Cost-Per-Click and a daily budget so they don’t spend more than they want to.

What’s Next:Customizing the Pitch

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Page 19: The Agency Blueprint to Selling PPC (Webinar Presentation)

Customizing the Pitch

Feel free to send your questions to us via chat and our panelist will answer them during the Q&A portion.

What’s Next:Customizing the Pitch

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Page 20: The Agency Blueprint to Selling PPC (Webinar Presentation)

Customizing the Pitch

CASE STUDY #1: Online University in the US

What’s Next:Customizing the Pitch

•Had speakers presenting at different events—10 major cities over a span of 8 months

•Objective: A campaign driving enrolments to their online diploma, undergraduate, and graduate courses timed to these speaking events

•Budget: 15,000 USD

•Challenge: The first speaking event is next month

How would YOU pitch it?

High Customer Lifetime Value

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Page 21: The Agency Blueprint to Selling PPC (Webinar Presentation)

Customizing the Pitch

THE PITCH:

Immediate Results• A PPC campaign will have no problem getting up and running

immediately to promote next month’s speaking event.

Highly-Granular Ad Targeting and Delivery• Mapped out an 8-month PPC campaign geo-targeted to the

different cities.• Ads were delivered 30 days before the event (to drive more

attendees)• And also after the event (to drive enrolments from those

who didn’t sign up at the event)

What’s Next:Customizing the Pitch

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Page 22: The Agency Blueprint to Selling PPC (Webinar Presentation)

Customizing the Pitch

CASE STUDY #2: IT Company in Australia

What’s Next:Customizing the Pitch

•Client serves SMBs as an all-in-one IT team. Charges the SMB a monthly retainer fee.

•Wanted leads that were looking for a long-term IT provider.

•Partner agency had difficulty pitching PPC services to them. He mentioned the unique selling points of PPC, but wasn’t able to match it to the company’s needs.

• “Why do I need PPC? I’m already generating leads with SEO, and it’s free?”

How would YOU pitch it?

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Page 23: The Agency Blueprint to Selling PPC (Webinar Presentation)

Customizing the Pitch

THE PITCH: A one-month PPC campaign would bring more leads than SEO in that month.

•Immediate Results• Keywords from the SEO campaign were used to create 10 different landing

pages.

•Measurable ROI• With SEO, the client never knew how many visits became actual sales. • With PPC the client was finally able to see the conversion rate: 28%

What’s Next:Responding to Common Objections

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Page 24: The Agency Blueprint to Selling PPC (Webinar Presentation)

Responding to Common Objections

Feel free to send your questions to us via chat and our panelists will answer them during the Q&A portion.

What’s Next:The value of PPC as a Digital Marketing Effort

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Page 25: The Agency Blueprint to Selling PPC (Webinar Presentation)

The Value of PPC as aDigital Marketing EffortLow ROI with Previous Provider

Opportunity to show expertise by asking the right questions

Identify what went wrong with their previous campaign.

• Did your previous provider set up conversion tracking?

• What keywords did you target?• What did your landing page look like?• What was the quality score?• Can I see the ad copy for that campaign?• Do you have the list of negative keywords

for that campaign?• Did you run a remarketing campaign?

What’s Next:The value of PPC as a Digital Marketing Effort

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Page 26: The Agency Blueprint to Selling PPC (Webinar Presentation)

The Value of PPC as aDigital Marketing Effort“PPC is expensive”Not true!

1. PPC can have great ROI

• Example: PPC Campaign for an ecommerce website selling Toy Drones for $300 each.

• The client spent only $8 for EACH SALE

2. PPC is Very Cost-Flexible

• You can start with a budget as low as $100/mo, and scale this up to $100,000/mo.

• Easy to control spending on PPC, so you never spend more than your budget allows

• Set a maximum daily budget, a maximum cost-per-click, and optimize for return on ad spend.

What’s Next:PPC vs. Other Channels

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Page 27: The Agency Blueprint to Selling PPC (Webinar Presentation)

Awareness

Information Consideration

Build Desire

Purchase

Loyalty

Impressions

Remarketing and GDN

Remarketing

GDN, Traffic

Conversion

GDN

Thank You Page

Pixel

Remarketing

PPC vs. Other Channels

“I already have X, why do I need PPC?”PPC can complement your other marketing efforts

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What’s Next:Synthesis

Page 28: The Agency Blueprint to Selling PPC (Webinar Presentation)

Finding Qualified Clients

Determining the Need

Making the Pitch

Look for clients that are a good fit for a PPC, and are

ready to implement a campaign

Find out what stages of the customer journey PPC

Campaign can help them with.

Focus your pitch on showing how a PPC campaign can be

customized to address these needs.

Synthesisbit.ly/setsked

What’s Next:For Our Partners

Page 29: The Agency Blueprint to Selling PPC (Webinar Presentation)

For Our Partners

What’s Next:Q and A

PPC Pitch Kit The Definitive Guide to PPC Pay-Per-Click Sales Guide Pay-Per-Click Pitch Deck

Sign up or log-in to the Resource Center to download this free Pitch

Kit.

bit.ly/seoreseller-resource-center

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Page 30: The Agency Blueprint to Selling PPC (Webinar Presentation)

Schedule a Call

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Feel free to call us at any time for questions.

TOLL-FREE 1-800-250-6106

AUS (02) 8484-1116US (415) [email protected]