the 2010-2011 action generators · southern california. are you a “rotary groupie”? 2011...

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Rotary International Rotary International Rotary International DISTRICT 5260 DISTRICT 5260 DISTRICT 5260 District Governor Drew Frohlich 2010 District Governor Drew Frohlich 2010 District Governor Drew Frohlich 2010-2011 2011 2011 This is the Governor’s Newsletter for District 5260 2010-2011 Club Presi- dents, officers and members. You will find copies of the last three issues on the District web site www.rotary5260.org under the DG Home page. Rotary District 5260 and District 5280 to host RI World President Ray Klinginsmith January 13 Here is your chance to meet and listen to Ro- tary’s President at a special luncheon to be held at the Manhattan Beach Mar- riott Hotel. A special Re- ception is also planned for Paul Harris Society mem- bers, Foundation Benefac- tors and Major Donors to meet with President Ray. Details will be sent to Club Presidents in Decem- ber . The 2010-2011 ACTION GENERATORS The Governor’s Newsletter of Rotary International District 5260 December, 2010 Page 1 of 8 DISTRICT’S NEXT CLUB LEADERS MEETING (CLM) JANUARY 8 BIGGER, BIGGER, BIGGER, BETTER, BETTER, BETTER, BOLDER BOLDER BOLDER The Great The Great DISTRICT DISTRICT 5260 5260 Drew Frohlich, Rotary Intl District 5260 Governor 2010-2011 Plan on being there and bringing your officers, chairpersons, members. Location: Sam’s Café, New Horizons, 15725 Parthenia Street, North Hills. 8:00 AM Registration & Breakfast 8:30 Brief Business meeting 9:00 Program How to Catch Them and Keep Them 10:30 Master PRLS 3Facilitation Management Sondra and I want to wish you all the happiness and joy that comes from Rotarians joining together in the spirit of fellow- ship and service to make our communities and the world a better place for mankind. Happy Holidays. Yours in Rotary, Drew REMEMBER THE BIG REMEMBER THE BIG DISTRICT FOUNDATION DISTRICT FOUNDATION AND HOLIDAY GALA, AND HOLIDAY GALA, SATURDAY DEC 4TH SATURDAY DEC 4TH The big District wide family event of the year is the annual Foundation and Holiday Gala and party. This year it is December 4 at the Castaways Restaurant, 1250 Harvard Rd., situated on the hills of Burbank, featuring music, exciting auctions, and festive holiday fellowship. GIGANTIC LIVE AND SILENT AUCTIONS AND PRIZES: 5 BR House on Maui for a week, helicopter rides, plane flights, Ride A-Longs and more! Clubs are urged to offer a prize basket for the auction and everyone is asked to bring a can(s) of food which will be contributed to the Salvation Army Food for the Needy. Time: 11:30 a.m. 3:30 p.m. This is a charity event...be generous

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Page 1: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

Rotary International Rotary International Rotary International

DISTRICT 5260DISTRICT 5260DISTRICT 5260

District Governor Drew Frohlich 2010District Governor Drew Frohlich 2010District Governor Drew Frohlich 2010---2011 2011 2011

This is the Governor’s Newsletter for District 5260 2010-2011 Club Presi-dents, officers and members. You will find copies of the last three issues on the District web site www.rotary5260.org under the DG Home page.

Rotary District 5260 and District 5280 to host RI World President

Ray Klinginsmith January 13 Here is your chance to meet and listen to Ro-tary’s President at a special luncheon to be held at the Manhattan Beach Mar-riott Hotel. A special Re-ception is also planned for Paul Harris Society mem-bers, Foundation Benefac-tors and Major Donors to meet with President Ray. Details will be sent to Club Presidents in Decem-ber .

The 2010-2011 ACTION GENERATORS

The Governor’s Newsletter of Rotary International District 5260

December, 2010

Page 1 of 8

DISTRICT’S NEXT CLUB

LEADERS MEETING

(CLM) JANUARY 8

BIGGER, BIGGER, BIGGER,

BETTER, BETTER, BETTER,

BOLDERBOLDERBOLDER

The Great The Great

DISTRICT DISTRICT

52605260 Drew Frohlich,

Rotary Intl District 5260 Governor 2010-2011

Plan on being there and bringing your officers, chairpersons, members. Location: Sam’s Café, New Horizons, 15725 Parthenia Street, North Hills. 8:00 AM Registration & Breakfast 8:30 Brief Business meeting 9:00 Program —How to Catch Them and Keep Them 10:30 Master PRLS 3—Facilitation Management

Sondra and I want to wish you all the happiness and joy that comes from Rotarians joining together in the spirit of fellow-ship and service to make our communities and the world a better place for mankind. Happy Holidays. Yours in Rotary, Drew

REMEMBER THE BIG REMEMBER THE BIG

DISTRICT FOUNDATION DISTRICT FOUNDATION

AND HOLIDAY GALA, AND HOLIDAY GALA,

SATURDAY DEC 4THSATURDAY DEC 4TH The big District wide family event of the year is the annual Foundation and Holiday Gala and party. This year it is December 4 at the Castaways Restaurant, 1250 Harvard Rd., situated on the hills of Burbank, featuring music, exciting auctions, and festive holiday fellowship. GIGANTIC LIVE AND SILENT AUCTIONS AND PRIZES: 5 BR House on Maui for a week, helicopter rides, plane flights, Ride A-Longs and more! Clubs are urged to offer a prize basket for the auction and everyone is asked to bring a can(s) of food which will be contributed to the Salvation Army Food for the Needy. Time: 11:30 a.m. — 3:30 p.m. This is a charity event...be generous

Page 2: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

SERVING WITH THE BEST…

Drew

Join us June 10-12, 2011, at the beau-tiful Hilton Long Beach, for our Dis-

trict 5260 Conference. Come see the Aquarium of the Pacific, the Queen Mary, the Cruise Port of Long Beach, Shore-line Village, the Long Beach Convention Center, California State University, Long Beach. Take a harbor cruise, visit Japanese Gar-dens, take a gondola ride, or catch a ride over to Catalina for a nice diver-sion. All of this and more in Long Beach, the “giant playground” of Southern California.

Are you a “Rotary Groupie”?

2011 DISTRICT

CONFERENCE IN

LONG BEACH

June 10-12, 2011

2010

Dec 4 BIG FOUNDATION AND HOLIDAY GALA BRUNCH—Castaways, Burbank

Dec 29 Rotary Rose Parade Float Dinner Uni-versity Club, Pasadena

2011

Jan 8 District Club Leaders Meeting (CLM) Master PRLS 3 - Membership Forum

IMPORTANT DISTRICT CALENDAR OF EVENTS

FOR THE NEXT FEW MONTHS

Full calendar is on the District website www.rotary5260.org

2011

Jan 13 Luncheon for RI Pres. Ray Klinginsmith

Feb 12 District Club Leaders Meeting (CLM) Youth Protection Classes, Master PRLS 4

Feb 25-27 President Elect Training Seminar (PETS) LAX Marriott Hotel

March 4,5,6 RYLA Malibu Camp—District 5260

Mar 12 District Club Leaders Meeting (CLM) Master PRLS 5

April 2 District Assembly— Desert Christian School, Lancaster

April 30 District Wide Rotarians at Work Day

May 21-25 RI CONVENTION—NEW ORLEANS

June 10-12 —SUPER DISTRICT 5260 CONFERENCE IN LONG BEACH

Page 2 of 8

Rotary District 5260 will join the celebration on December 11 as the 600,000th Operations Grati-tude Care Package rolls off the assembly line at the National Guard Armory in Van Nuys. Director of Operations Charlie Othold expects the milestone 600,000th package to hit the assembly line around 11:15 a.m. to the cheers of up to 1,000 volun-teers, Military members, legislators and celebrities, together with representatives from many organiza-tions. WHEN: Saturday, December 11, 210 Care package assembly starts at 9 a.m. 600K Package celebration 11 a.m—12:30 p.m. WHERE: California National Guard Armory 17330 Victory Blvd. Van Nuys 91406 Corner Victory and Louise; Parking available on adjacent lot For more information, contact Nathan Wolfstein, District 5260 Disaster Preparedness Chair at email: [email protected] or at (818)388-6664

Page 3: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

Name Phone Email

James Damato

Supervisor

P: 847-866-3405

F: 847-866-3072 [email protected]

Charlene Sobczak

Coordinator P: 847-866-3257 [email protected]

Jennifer Sewell

Coordinator P: 847-866-3275 [email protected]

Alison Benefico

Coordinator P: 847-866-3248 [email protected]

PIN THESE NAMES ABOVE YOUR COMPUTER Rotary International Headquarters has a staff of Club and District Support (CDS) representatives whose sole responsibility is to answer your questions and to help and support YOU. The persons assigned to help clubs in District 5260 are:

Your contact at RI headquarters regarding THE ROTARY FOUNDATION questions is:

Name Phone Email

Laura Ovalle

A/R Coordinator

P: 847-866-3454

F: 847-866-2166 [email protected]

Page 3 of 8

Your contact at RI Headquarters regarding club finan-cial questions is:

Name Phone Email

Steven Solomon

Annual Giving Offi-

cer Zone 25 26

P: 847-866-3195 [email protected]

Update: WHERE TO FIND

HELP IN ANSWERING

ROTARY QUESTIONS

Tom Hardy 2012-13 Governor Nominee

It’s the time of year in North America where (hopefully) we get a chance to slow down, take a deep breath, and appreciate where we are in our lives. Regardless of our particular religious heritage, December marks the end of the calendar year, a time when we can see friends and families, and ground ourselves in the relationships which are important to us. Rotary recognizes that by de-

claring December to be “Family of Rotary” month. For-mally, it is a chance to recognize everyone in the Rotary Family who may not be members of a Rotary club—our own families, Interactors, Rotoractors, Foundation Alumni—everyone who has helped us to help others. But, I also think we need to take our own individ-ual time and really pay attention to those close to us, and who make our lives important. For each of us, Rotary is only a part of who we are. While Rotary is important, our families, our friends, and our communities should be more important, and while we are helping others whom we may not know, we need to first make the time to be of help to those close to us, and to let them help us. Human lives are about relationships—we are so-cial animals, after all. As we look forward to what is a holi-day season for most of us, let’s remember to take the time and to make the effort to nurture all those relationships, and to remember that making the world a better place starts right here at home, with those we love the best. Have a great December!

Happy December!

RIP Ray Kinginsmith’s Presidents Message on Leadership -

PLAN YOUR WORK, WORK YOUR PLAN

Leading a Rotary Club is like managing a business, with one major difference: Rotarians are volun-teers , and no one has the authority to tell them how to do their service work. So Club officers must be true leaders—not mere managers—in persuading members to achieve Rotary’s primary goals of fellowship and service! Building and maintaining strong clubs requires good planning, and I believe in the maxim “Plan Your Work and Work Your Plan” for club leaders. Diligence in planning club activities and then implementing the plan produces better clubs, and it is the mark of good leadership. However, I also believe that the first step in good planning is to dream about new and better things for the club to do. Club plans must be able to accommodate bigger and bolder pro-jects. Developing a three-year plan for your club is an important part of the Presidential Citation for this year. I encour-age all club leaders to review the Citation brochure, which provides a checklist for club activities, and adapt the pro-gram to your club. Helping our clubs become Bigger, Better, and Bolder will be easier for all or us if we plan our work and work our plan

Page 4: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

The Rotary Rose Parade Float Committee Inc pre-sents our 2011 Rotary Float: "Building Communi-ties, Bridging Continents" the theme of 2010-2011 Rotary International President Ray Klinginsmith.

Nine Rotary Club members will be riding on the float, and eight will be walking with the float. Each one-wearing the traditional costume of their coun-try of origin or the USA--represents the continents where 34,000 Rotary clubs form a global network of community volunteers, more than 1.2 million strong!.

Our Float Riders and Outwalkers have been se-lected by the District Governors of the southern California and southern Nevada Rotary Districts whose clubs and mem-bers provide seed money to start building the float. Funding is completed by dona-tions from Rotary clubs and members across the USA and Canada. The float is not a project of Rotary International and RI does not contribute financially to the float.

District 5260 float participants on Janu-ary 1, 2011 are Float Rider Janet Hartley of the Granada Hills club plus Float Outwalkers Richard Cortes of the Glendale Sunrise club and Sira-noush Tokatlian of the Burbank club.

Janet Hartley is President of the Rotary Club of Granada Hills. Cur-rently her club is running a Blood Drive and Health Fair with the par-ticipation of several community hospitals.

She and OJ Sun of Koreatown Ro-tary in Los Angeles will be repre-

senting Korea/East Asia on the float. Both will be wearing traditional Korean Hanbok costumes.

Janet is the winner of many Rotary recognition awards. She is also an active member of North Val-ley YMCA and Economic Alliance of the San Fer-nando Valley. Professionally, Janet is Manager of the US Bank Westlake Village Office, specializing in commercial banking.

Representing Honduras, Rotary Float Outwalker Dr. Richard Cortes is a member of the Glendale Sun-rise Rotary. He currently serves as District 5260 Rotaract Chair. Before joining Rotary, Richard participated in the Rotary Foundation's Group Study Exchange program between District 5260 (California) and Dis-

trict 1790 (France). Richard is an academic counselor at Glendale Com-munity College. Richard's parents emigrated from the Central American Republic of Honduras in 1971. He was born and raised in New York City, then moved to Los Angeles in 1986 where he lives with his wife Mirna. Richard earned both his Master of Science degree in Counseling and Bachelor of Arts degree in Psy-chology at California State University, Northridge. He received his Doctor of Philosophy in Education

degree from Claremont Graduate Uni-versity. He has published several arti-cles for peer-reviewed education and psychological journals relating to higher education and immigration issues. Rotary Float Out-walker Siranoush To-katlian, representing Armenia, is Immedi-ate Past President of

the Rotary Club of Burbank. Sira-noush has been a Rotarian since 2006. Siranoush is Associate Director of Alumni and Events at Woodbury University where she earned her un-dergraduate and MBA degrees. She is responsible for maintaining relationships with Woodbury alumni who are spread across all 50 states and 49 countries. Siranoush has used her information technology background to develop integrated approaches to the philanthropic giving necessary to support higher education. She also uses her technology ex-pertise on behalf of Rotary, serving as the webmas-ter for Rotary District 5260.

Meet the other 2011 Float Riders/Outwalkers and view videos and slide shows about the Rotary Rose Parade Float at www.rotaryfloat.org.

DISTRICT 5260 WELL

REPRESENTED ON THE 2011

ROTARY ROSE PARADE FLOAT

Page 4 of 8

Page 5: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

Rotary Fellowships

Groups

What? RYLA is Rotarians working with youth in leadership development. Ro-tary Youth Leadership Awards (RYLA) is an intensive training program for com-munity youth leaders. RYLA programs vary according to the age and interests of participants and length of event. In 1996, the R.I. Board of Directors recom-mended a core curriculum for every RYLA that includes the following:

Fundamentals of leadership Ethics of positive leadership Importance of communications skills in effective lead-

ership Problem-solving and conflict-management What Rotary is and what it does for the local commu-

nity Building self-confidence and self-esteem Elements of community and global citizenship while

reflecting issues of local relevance in a manner appro-priate to local customs.

The impact of the program spreads further as the program awardees influence other young people. Moreover, RYLA programs often lead to the formation or strengthening of Interact and Rotaract clubs with their leadership develop-ment and service activities. The program is an exciting op-portunity not only for the attendees, but also for the Ro-tarians, who are given the chance to help develop their own leadership skills and create new friendships with each other and the participants.

When & Where? March 4-5-6th, 2011. Applications are available on the District web site and there is a priority deadline. We provide bus transportation from convenient pick up locations in the Antelope and San Fernando Val-leys. For more information contact:

Victoria Burke (818) 675-8327 email: [email protected] Gus Camacho (661) 609-9927 email: [email protected]

How can you help? This is a program for high school age young people with priority given to juniors. Each club is entitled to send at least two participants at no cost. To reserve your club’s spots please submit your applications by the priority deadline of 2/11/2011, otherwise we may fill your club’s spots with another participant. We encour-age clubs to send more than two applications as there may be spots that open up at the last moment. Clubs can also send extra participants by paying a fee of $175.00 per stu-dent. A $30.00 co-pay is required to be paid by the student and can be waived if it is a hardship. We also need Rotari-ans to act as counselors who can spend the entire week-end at the camp. This is a great opportunity to get your new members involved in an important and fun District event.

What, When, and Where is RYLA? How can you help?

AN INTERACT MINUTE— Camille Levee, D5260 Interact Chair Well it is almost the new year and we have two new Interact Clubs chartered this year! Congratulations

for all of the hard work! Some of you may have been receiving emails from Mi-chael Sun ([email protected]). Michael is up in Valencia, an immediate past Interact President. Michael hit on an idea to support and grow Interact Clubs in Dis-trict 5260. He has done lots of research and the result is ----AN INTERACT ALLIANCE! Michael is in the process of compiling an accurate list of current Interact President names and emails. This is something which should be of great help as we focus on RYLA and district events incorporating Interact Clubs. The power of 1 is multiplied when clubs can work to-gether to achieve common goals, whether those goals be a fund raising project or a humanitarian one. (Just look at what the Paul Harris Foundation accomplishes!) So far, 5 clubs have corresponded with Michael and the result is a project supplying mosquito nets by Inter-acters. How do they communicate? Not just phone and email, but the medium of Facebook is the most popular. HMMMM---wonder how many of our Rotary Clubs use Facebook? And how many of our Interact Clubs maintain activity unceasingly---or have to get restarted and re-energized annually? The Alliance can help maintain conti-nuity and support, as Interact clubs address the same challenges that Rotary Clubs do. I hope that you will continue to support Michael in build-ing this Alliance. Growing our Interact Clubs gives us a chance to tap into another potential membership pool for Rotary----Interact parents. Congratulations, Michael!

Page 5 of 8

Being a “person of interest” usually means big trouble. But being a person with inter-ests opens up a world of possibilities in Rotary and connects you with new Rotary friends everywhere on the planet. Stick with me, fellow Rotarians, because this is going to come at you very quickly. Do you like going places, perhaps by antique or classic car, canoe, RV, cycling or motorcycling, yachting, or flying? Then there’s a Rotary Fellowship Group for you.

Mel Powell, District Chair [email protected]

Continued on Pg 6

Page 6: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

To achieve your membership goals, you need a membership plan

Page 6 of 8

MEMBERSHIP

This missive is being written reflecting on our day of Thanksgiving 2010. When I count the things I am grateful for, I have to include Rotary! Rotary has provided me (and I trust you) with a wealth of friends and a spirit of fellowship unmatched by any other association. There is an un-matched joy in sharing and giving with other like-minded Rotarians – it isn’t in the giving (that can be done individually) but rather in the together sharing in the giving – and always results in the receiving of the sense of value to others. Ralph Waldo Emerson in describing success wrote:

To laugh often and much, to enjoy the respect of intelligent people, the affection of young children, to making the world a little bit better … by participating in an organization whose motto is Service Above Self. (I fudged this into what Emerson wrote!) By knowing that just one other person has breathed easier because I have existed – this is to be successful!

Thanks to Rotary, I have had the opportunity. Rotary has been good for business and more importantly, it is GOOD FOR THE SOUL! Rotary is a beautiful gift – but I can’t keep it if I don’t give it away! Invite others to join you!! I thank God and I thank Rotary for the Opportunity to do God’s work. Yours in Service, Eliseo Gauna, Membership Chair

Eli Gauna, PDG, Dist Exec for Membership

ROTARY THE GIFT

Do you play bridge, chess, cricket, golf, or tennis; or enjoy curling (at least as much as you enjoy cricket) or skiing? Then there’s a Rotary Fellowship Group for you. If you love ice hockey, there’s a new one in the works. Are you a doctor, editor, publisher, law enforce-ment officer, or magician? Do you enjoy amateur radio, bird watching, dolls, Esperanto, fishing, cook-ing, scuba diving, fitness, stamps, scouting, music, old and rare books, fine arts and antiques, or li-cense plate collecting? And there are many more. Your experience in Rotary is what you make of it. Make the most of it by finding—or even starting--a Rotary International Fellow-ship and connecting with Ro-tarians who share your inter-est all over the world. You can even meet some on Face-book—including in the newest official Fellowship recognized by the RI Board, Rotarians on Social Networks, of which your own District Fellowship Chair is a charter Board Member. Don’t wait for Rotary to come to you. Make the most of Rotary and connect up with wonderful peo-ple everywhere. And it never hurts to have a little fun doing it.

Continued from Page 5 ROTARY FELLOWSHIP GROUPS

Mammoth Rotary invites the District to the WinterFest 2011

Save February 4-5 for the upcoming WinterFest by the Rotary Club of Mammoth Lakes. They assure us there are activities for all Rotarians. For infor-mation, contact Rick Phelps, of the Mammoth noon club (760)934-3650

Page 7: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

At the 2007 Council on Legislation, it was recommended to the RI Board, and subsequently approved

by the board, to reduce the meeting attendance require-ment from 60% to 50%. Many Rotarians heralded this as a step in the right direction as they felt that Rotary's atten-dance requirement is a barrier to new member recruitment. Others disagree with that point of view and think it is be-cause Rotary requires weekly meetings and an attendance requirement that we have remained strong for 102 years.

An attendance requirement of 50% essentially means 24 meetings per year since, on average, most clubs meet 48 weeks per year. Given that a member can substitute partici-pation in a Rotary service project or educational program or do a makeup just about anywhere, even online, the bar is really pretty low.

Oddly enough, good attendance does not automatically indicate that the member is an effective Rotarian but poor attendance is a good early warning sign of a member who is headed for resignation. In general, good attendance is part of being a valuable member. Our traditions of fellow-ship and service are built upon the foundation of weekly face-to-face meetings. On the flip Side, when a member quits attending regularly we know there is a narrow win-dow of opportunity before that member resigns.

Given that we recognize this pattern of low attendance leading to loss of membership, what can we do about it? Here are a few tips.

The club's membership chair needs to be kept current on the attendance figures. Usually the club secretary does the attendance report and sends the totals on to the district. The secretary should pass along the detailed attendance report to the membership chair every month.

Attendance delinquency should be identified early. We all miss occasional meetings for very legitimate reasons but we are looking here for the members who suddenly miss 2 or 3 meetings in a row for no apparent reason. At this point many clubs have standard notices or emails which are sent out.

Members who are identified through the club's attendance tracking as being a potential dropout should be con-tacted in person or at least by phone. The best person to do this is the member's sponsor or, if that is not possible, by the membership chair. The tone of the contact should be concerned, not punitive. For example, "John, we've missed you at Rotary lately. Have you had some problem that kept you from coming? Is there anything we can do to help?"

In some cases there may be a personal problem, perhaps illness of the Rotarian or family member, perhaps busi-ness pressures, perhaps a death in the family. In these cases, the personal contact of a Rotary friend will be genuinely appreciated and the Rotarian will probably return in due time.

In some other cases, the problem may be that the mem-ber is growing tired of Rotary and is headed for res-ignation. From here, the conversation may head in any direction. Hopefully, the reason for dissatisfac-tion can be addressed and the member saved. At the very least, the member will know that he or she was considered an important asset of this club and the club cared about his or her thoughts and opin-ions.

THE EXIT INTERVIEW

It is said that one thing all Rotarians Have in common is that, other than Paul Harris, someone had to ask us to join. An-other thing all of us have in common, including Paul Harris, is that one day we will leave Rotary. On average, clubs lose about 10% of their members every year mostly through resignations, moving and death. Fortu-nately most clubs make up the loss so that worldwide Ro-tary’s membership stays stagnant. Of these "Big Three" reasons, we can't do much about death. However, we can do something positive about a member moving out of the area, namely, clubs can help the relocating mem-ber to join another Rotary club in the destination city. The big reason where everybody loses is resignation.

Loss of a member through resignation, even though frustrating, can be an opportunity to learn. If a club can determine why a member had become dissatisfied to the point of resignation, it has the opportunity to change for the better. Determining the reason for the resignation is critical.

The best tool for determining the reasons for member resignation is the exit interview. The Resigning Member Questionnaire may be used to glean valuable informa-tion. However, as with recruiting, there is no substitute for personal contact. We suggest that the club member-ship chair, the resigning member's sponsor or the club president sit down with the resigning member to discuss the questionnaire. Chances are there is more to the story than can be summed up with a checkbox.

The membership committee should then thoroughly review the exit interview information to determine if the problems identified can be fixed by club action and report their findings to the club board. Often the trick to analyzing this data is to repeatedly ask the question "why" and keep drilling down until the root problem is uncovered.

For example, "Why did the member resign?". Because he felt like he didn't belong. "Why?" Because he never really got to know anyone in the club. "Why?" Because he never participated in any club activities. "Why?" Be-cause he didn't know how to express his interest. Why?" Because nobody bothered to introduce him around the club and nobody invited him to join a com-mittee. Ah Ha! This club needs a mentoring program!

By going through the simple process of exit interview-ing, this club was able to identify a weakness in its new member process and subsequently enhanced its retention by implementing a mentoring program. Other problems may yield other solutions but clearly the solution must start with the exit interview.

Continued next column

MEMBERSHIP AND

ATTENDANCE RIMC Zone 27

Page 7 of 8

Page 8: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

THE RACE IS ON!

District 5260 has been challenged to have over 1,000 members in the District by January 21, 2011

CLUB 2010-11 President

June 2010

Nov 30 2010

Antelope Vly Sunrise Audrey Miller 11 11

Bishop Brad Mettam 38 37

Bishop Sunrise Jeff Griffiths 28 28

Burbank Keith Sanneman 37 38

Burbank Sunrise Janice Lowers 18 16

Calabasas Todd Gurvis 25 27

Crescenta Canada Fred Konrad 25 25

Glendale Andrei Nikitin 43 40

Glendale Sunrise Zaven Kazazian 51 53

Granada Hills Janet Hartley 47 45

Lancaster Celia Gray 26 25

Lancaster Sunrise Craig Timm 18 20

Lancaster West Gustavo Camacho 73 70

Mammoth Lakes Heidi Helbig 47 46

Mammoth Sunrise Kathy Copeland 21 22

Mid SFV Martha Stulman 20 19

North Hollywood Greg Cervantes 19 22

CLUB 2010-11 President

Jume 2010

Nov 30 2010

North SFV Marie Valencia 17 17

NE Los Angeles Ann Marie Calero 13 12

Northridge/Chatsworth Dan Elias 15 15

Palmdale Sam Garcia 10 11

Rosamond Sherri Dumin 19 19

Santa Clarita Sunrise Deborah Gardiner 18 18

Santa Clarita Valley Barry Gibbons 60 59

Sherman Oaks Sunset Don Turner 18 22

Studio City-Sherman O Benjamin Lupu 28 25

Sun Valley Jon Eshbach 11 10

Sunland Tujunga Richard Stewart 9 9

Tarzana Encino Leo Maranan 20 18

Universal Sunrise Eugene Clayton 6 9

Van Nuys Leo O’Biecunas 22 19

West SFV—Was CP Kathleen Osborn 18 18

Woodland Hills Jack Whitson 90 86

Santa Clarita Sunset Cynthia Collins

Provisional Clubs

MEMBERSHIP CORNER

CLUB STANDINGS

Page 8 of 8

TOTALS June, 2010 921 November 30, 2010 911

Page 9: The 2010-2011 ACTION GENERATORS · Southern California. Are you a “Rotary Groupie”? 2011 DISTRICT CONFERENCE IN LONG BEACH June 10-12, 2011 2010 Dec 4 BIG FOUNDATION AND HOLIDAY

Order your District Theme

Shirt for 2010-2011

Classic style, Port Authority—Easy Care, long sleeve shirts embroidered with the Rotary logo and theme – Available in XS S M L XL 2XL 3XL 4XL For you and your members. Wear your Rotary shirt proudly. Having the theme burgundy shirts identifies you and your club as PROUD members of the Rotary family and expresses your Rotary pride to the world. If you would like to have the shirt you ordered delivered at the District Club Leaders Meeting January 8, the order and check must be received by December 15 Please indicate women’s or men’s style and state your size. Cost of each shirt is only $24.50 . Make check payable to Rotary Dis-trict 5260

Mail your order and check to: W. Scott Pafford 5448 Bothwell Road Tarzana, CA 91356

This is what the logo on your shirt will look like .

Order today!

Individuals orders accepted. Shirts

available to all Rotary members

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