the 2002 student information technology web based survey results by question

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The 2002 Student Information Technology web based survey Results by question

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The 2002 Student Information Technology web based survey

Results by question

2002 Student IT Web Survey

The 2002 Student Survey

Two survey’s (Web and Paper)Web to all students, Paper to 3,000 students as a stratified random sampleDistributed in February 20022,475 web and 1,524 paper responsesBasic web results March 2002Basic paper results May 2002Paper and Web Released in July 2002

2002 Student IT Web Survey

Documents you need

Original blank paper survey (.doc)Original blank web survey (.html)This presentation (.ppt)Soon, the paper presentationAll available at http://www.carat.umich.eduOr…if you have a special question: [email protected] or [email protected]

2002 Student IT Web Survey

Q21. Which year student are you?

0 200 400 600 800 1000 1200

Sophomore

Senior

Postgraduate

Junior

International

Graduate

Freshman

Q33. Are you a… ?

0 200 400 600 800 1000 1200

Sophmore

Senior

Postgraduate

Junior

International

Graduate

Freshman

Demographics…

Web

Paper

1275 (54%) female

1089 (46%) male2208 (93%) full time

161 (7%) part time

1474 (95%) full time

71 (5%) part time

807 (53%) female

693 (47%) male

2002 Student IT Web Survey

How do you rate your expertise as a computer user?

Q4. Rate your expertise.

0 200 400 600 800 1000 1200

Novice

Intermediate

Advanced

Expert

Q1. Rate your expertise.

0 200 400 600 800 1000 1200

Novice

Intermediate

Advanced

Expert

Web

Paper

2002 Student IT Web Survey

The following reports web results only.

2002 Student IT Web Survey

Response rate for 2002 Student IT Survey

887

332

7426

6133 44 54

28

382

208

88 8031 38

0

100

200

300

400

500

600

700

800

900

1000

3/13 3/14 3/15 3/16 3/17 3/18 3/19 3/20 3/21 3/22 3/23 3/24 3/25 3/26 3/27

Final n=2475

Second request

2002 Student IT Web Survey

1) In which learning environments do you prefer

to learn?

Q1. Preferred Learning Environments

0% 20% 40% 60% 80% 100%

Classes > 100

Online only

Classes 50-100

Group projects

Community service

Online, in-person mix

Lab

Study groups

Classes < 50

Strong preference Some preference Low preference

2002 Student IT Web Survey

2) How do you prefer to learn about using

computers and software?

Q2. Learning Preferences

0% 20% 40% 60% 80% 100%

Phone consultants

Computer seminars

Online workshops

In-person workshops

Books, journals, tutorials

OTJ training

Friends, family, colleagues

Exploring, experimenting

Strong preference Some preference Low preference

2002 Student IT Web Survey

3) When do you prefer to learn?

0 500 1000 1500 2000 2500

Other

Plan and learnahead of use

Learn just priorto use

Learn as I do areal project

Strong preference Some preference Low preference

2002 Student IT Web Survey

5) How would you prefer to learn about computing resources available at the UM?

0% 20% 40% 60% 80% 100%

From IT support groups

S/C printed bulletins

From the "Blue Disc"

Printed brochure

At a special orientation

S/C electronic bulletins

From my.umich

E-mail notices

As needed

Special web site

In the class where used

Strong preference Some preference Low preference

2002 Student IT Web Survey

6) Where do you currently prefer to use computers?

0 500 1000 1500 2000 2500

MU Computing Site

Laboratory

UM library

Campus office

Computing site (not MU)

School-year residence

1st preference 2nd preference 3rd preference

Note: There are fewer folk on north campus (1688 to 633)

2002 Student IT Web Survey

7) If you don't own a computer, what is the primary reason?

0 20 40 60 80 100 120

I don't know enough about computers tochoose one

It would become obsolete too soon

I'm opposed to using one

They are easily accessible at a work orat a friends

The are easily accessible in the campuscomputing sites, Library or Media Union

I can't afford one  

2002 Student IT Web Survey

8) If you do own a computer, what kind of computer do you own? (2159 own-92%, 204 do not)

0 200 400 600 800 1000 1200 1400 1600

UNIX Computer

Other

LINUX Computer

Laptop Macintosh

Desktop Macintosh

PDA; Palm, IPAQ

Laptop Windows

Desktop Windows

2002 Student IT Web Survey

9) What influenced or would influence your decision to select a particular brand of computer

0% 20% 40% 60% 80% 100%

UM School/College

Friends

Same factors as previous

Family

Good deal

Research

Great influence Some influence No influence

2002 Student IT Web Survey

10) Do you have a computer assigned to you by your school or unit?

0 20 40 60 80 100 120 140

PDA; Palm, IPAQ

Laptop Macintosh

Other

LINUX

UNIX

Laptop Windows

Desktop Macintosh

Desktop Windows

2002 Student IT Web Survey

11) Technical support for your computer from campus IT support groups is:

0% 20% 40% 60% 80% 100%

Scanning

Hardware

Printing

Software

Internet Connection

Beyond my expectations Helpful Available but not helpful

Not available I don't use

2002 Student IT Web Survey

12) When you have sought IT support, how helpful have the following resources been for you?

0% 20% 40% 60% 80% 100%

UM user groups

Non-UM-residence support

Non-UM services

UM email-based support

UM Web-based sources

UM phone support

UM on-site support

Most helpful Somewhat helpful Not very helpfulNot at all helpful Never used

2002 Student IT Web Survey

13) How satisfied are you with the following UM computing resources?

0% 20% 40% 60% 80% 100%

my.umich

Printing at Sites

Dial in

IFS

CourseTools

Wolverine Access

Email

Very satisfied Somewhat satisfied Somewhat dissatisfiedVery dissatisfied I don't use this resource

2002 Student IT Web Survey

13) How satisfied are you with the following UM computing resources? (revisited)

0% 20% 40% 60% 80% 100%

IFS

CourseTools

Dial in

Email

Wolverine Access

my.umich

Printing at Sites

Very dissatisfied Somewhat dissatisfied Somewhat satisfiedVery satisfied I don't use this resource

2002 Student IT Web Survey

14) How often do you use a computer to do the following tasks?

0% 20% 40% 60% 80% 100%

Create/modify Web pages

Buy, sell or make payments online

Learn about/join UM activities/clubs

Play computer games

Access online library resources

Download music, pictures, videos

Collaborate on school work or projects

Write papers/reports

Do research using the Web

"Surf" the Web

Use email

Every day Several times a week Several times a monthOnce a month Several times a year Once a yearNever

2002 Student IT Web Survey

15) What are the barriers (if any) to using the software applications that you would like to use?

0 200 400 600 800 1000

Apps. don't run on MU computers

Unsure re: copyrighted materials

No incentive

Apps. don't run sites computers

Lack of on-site support

Apps. don't run on my computer

Too much trouble

Lack of technical support

Don't know how to get access

Need upgraded hardware

Lack of necessary skills

No barriers

Lack of time

Too expensive

2002 Student IT Web Survey

16) About how often do you use computers at the following places?

0% 20% 40% 60% 80% 100%

Campus offices

Media Union

Laboratory

While traveling

UM library

Computing site

School-year residence

Every day Several times a week Several times a month

Once a month Several times a year Once a year

Never

2002 Student IT Web Survey

17) Which issues most concern you when using information technology at the UM?

0% 20% 40% 60% 80% 100%

Lack of IT support

Time

Cross platform problems

Ethical use

Technology standards

Technology costs

Data security

Privacy of communications

IT access

IT reliability

Most concern Somewhat of a concern Not a concern

2002 Student IT Web Survey

18) To what extent would you like to use the Web for the following?

0% 20% 40% 60% 80% 100%

Conduct simulationsFacilitate collaboration

Participate in online discussionsArchive materials

Take exams, submit papersPresent my work

Buy/sell, pay tuition/feesCollaborateShare files

Conduct researchAccess docs from anywhereAccess, update UM records

Access course materials

Already use the Web for this Not using, like to very much

Not using, like to somewhat Not using, don't want to

I don't know

2002 Student IT Web Survey

19) To what extent would you like to use the Web for the following?

0% 20% 40% 60% 80% 100%

Take an entire course

Access calendar, schedule

Create personal Web page

Access bookmarks from anywhere

Get S/C bulletins

Reserve course materials

View campus events

Find campus directions

Review course/faculty evals

Already use the web for thisNot using but would like to use it very muchNot using but would use somewhatNot using and don't want toI don't know

2002 Student IT Web Survey

18 & 19) To what extent would you like to use the Web for the following?

0% 20% 40% 60% 80% 100%

Take an entire courseConduct simulations

Facilitate collaborationParticipate in online discussions

Access calendar, scheduleCreate personal Web page

Archive materialsTake exams, submit papers

Access bookmarks from anywherePresent my workGet S/C bulletins

Reserve course materialsBuy/sell, pay tuition/fees

View campus eventsFind campus directions

CollaborateShare files

Review course/faculty evalsConduct research

Access docs from anywhereAccess, update UM records

Access course materials

Already use the Web for this Not using, like to very much

Not using, like to somewhat Not using, don't want to

I don't know

2002 Student IT Web Survey

20) What experience have you had with online courses and course work?

0 500 1000 1500 2000

At least one coursecompletely online

A course mostlyonline

No online class orcoursework

A class using UMCourseTools

A class with onlinecomponents

2002 Student IT Web Survey

Credits

Provost StaffISRA very interested set of students!

Special thanks to: Karen Kost Gary Gatien Kati Bauer

Comments or questions, [email protected]