the · 01772 895000 uclan.ac.uk/the-i 05 [email protected] how we help the team works hard to help...
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THE <i>Student information and support centre
STUDENT SERVICES
Harrington BuildingHarrington Building
Foster BuildingFoster
Building
LibraryLibrary
Students’ UnionStudents’ UnionC&T
BUILDINGC&T
BUILDING
Harris BuildingHarris
Building
Media Factory
EngineeringInnovation
Centre
EngineeringInnovation
Centre
WELCOME TOTHE <i>The <i> is the student information and support centre
here at UCLan. Our aim is to help you make the very
best of your time at UCLan by providing a high-quality
information and support service which is accessible to all.
OUR TEAM
We have a team of dedicated staff made up of experienced customer support advisers
and recent graduates, who are on hand to provide you with advice, support and
guidance during your time at University. No matter how big or small your query there
will be someone here to help.
Term time and non-term time opening hours can be found at: uclan.ac.uk/itimes
01772 895000uclan.ac.uk/[email protected] 01
Harrington BuildingHarrington Building
Foster BuildingFoster
Building
LibraryLibrary
Students’ UnionStudents’ UnionC&T
BUILDINGC&T
BUILDING
Harris BuildingHarris
Building
Media Factory
EngineeringInnovation
Centre
EngineeringInnovation
Centre
FIND THE <i> INTHE UCLAN LIBRARY(GROUND FLOOR)
01772 895000uclan.ac.uk/[email protected] 02
03
FINANCIALSUPPORTThe <i> provides information and
guidance on financial matters
throughout your time at UCLan.
Topics to discuss may include Student
Finance England queries, bursary advice,
details about applying for short-term
loans and providing financial guidance
for those students who need to interrupt
their studies or withdraw from their
course.
You may require letters to confirm your
student status for opening student bank
accounts or Council Tax exemption
purposes. The <i> can provide these
letters or you can make requests online
via the UCLan letter request page.
STUDENT SUPPORTAND WELLBEINGThe <i> and Wellbeing Teams
work hard to support all students
at UCLan.
The <i> works in conjunction with the
Student Support and Wellbeing Service
to provide wellbeing support to you
throughout your time at University.
You can access this support and arrange
appointments by attending one of our
daily drop in sessions or by speaking to
an <i> adviser at the front desk. The
team also operates as the front face of
our Inclusive Support Service. You can
disclose a disability or long term
condition to the team and receive
information and guidance about
available support that’s right for you.
WHAT WE OFFERThe <i> Team offer a range of services to help you receive the support you need.
01772 895000uclan.ac.uk/[email protected]
01772 895000uclan.ac.uk/[email protected] 04
INTERNATIONAL /VISA INFORMATIONAt the <i> we also offer helpful
information for international
students.
If you are an international student, you
may have specific questions or require
information to assist you during your
time here at UCLan.
The <i> is able to provide advice and
guidance on Tier 4 immigration and visa
issues as well as supporting you from
your arrival and enrolment through to
your graduation.
KEY SERVICESThe <i> offers a wide range of
support including:• Library, printing and basic IT queries
• UCLan cards
• Car parking permits
• Study abroad information
• Supporting you to engage with key
University services
DROP-IN ZONEThe Drop-in Zone gives you the
opportunity to utilise student
services without an appointment.
Services include: Careers advice and
guidance, Student Financial Support
and Student Support and Wellbeing.
Find a list of services and the drop-in
timetable at: uclan.ac.uk/dropinzone
@
01772 895000uclan.ac.uk/[email protected] 05
HOW WE HELPThe <i> Team works hard to help you have access to all the non-academic support you
need whilst studying. Here is some information on how we have helped:
13,000 Emails
14,000 Phone calls
40,000 Face to face queries
In the last academic year, The <i> dealt with over 70,000 queries. Whatever your question, our team is on hand to help.
10,000 Letters
01772 895000uclan.ac.uk/[email protected] 06
ACCOMMODATIONWebsite: uclan.ac.uk/accommodationPhone: 01772 892529Email: [email protected]
FINANCIAL SUPPORTWebsite: uclan.ac.uk/financePhone: 01772 895000Email: [email protected]
SAFETYWebsite: uclan.ac.uk/safetyPhone: 01772 892068Email: [email protected]
WELLBEINGWebsite: uclan.ac.uk/wellbeingPhone: 01772 895000Email: [email protected]
THE <i>Website: uclan.ac.uk/the-iPhone: 01772 895000Email: [email protected]
CAREERSWebsite: uclan.ac.uk/careersPhone: 01772 895858Email: [email protected]
OASISWebsite: uclan.ac.uk/oasisPhone: 01772 892615or 01772 892602Email: [email protected]
STUDENT SERVICES
Appointments:
Date: Time: Contact:
Date: Time: Contact:
Notes:
LOCATION
The <i>(UCLan Library, Ground Floor)University of Central LancashireMain Campus (Preston)PR1 2HE
OPENING TIMES
Term TimeMon - Fri: 8am - 9pmSat - Sun: 10am - 6pm
Non-Term TimeMon - Thur: 9am - 5pmFri: 9am - 4pm
CONTACT US
Phone: 01772 895000Email: [email protected]
ONLINE
uclan.ac.uk/the-ifacebook.com/uclantheitwitter.com/theiuclan
STUDENT SERVICES
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