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Thank you for your interest in a position with University Housing Services (UHS) at San José State University (SJSU). SJSU, part of the California State system, is a diverse urban campus with approximately 30,000 students. We are a multicultural community that strives to create inclusive environments and foster the development of 2100 residential students. We encourage you to visit our website to take a virtual campus tour, discover who our students are, and learn more about life as a staff member in UHS and at SJSU. San Jose State University Website: www.sjsu.edu University Housing Services Website: www.housing.sjsu.edu

UHS is divided into four areas: Administrative Operations (licenses and contracts); Facilities (maintenance and custodial); Organization and Planning (strategic planning and assessment); and Residential Life (care, counsel, advise and educate). Each department is staffed with an Associate Director and 1-2 Assistant Directors/Coordinators that make up their area’s “leadership team.” Each Associate Director is supervised by Victor Cullata, Executive Director of University Housing Services. We employ 75+ full time staff members with more than 300 student staff members. Specifically in Residential Life we are staffed with the Associate Director (Stephanie Hubbard), Assistant Director for Staff and Leadership Development (Kenrick Ali) and Assistant Director for Educational Development. The Assistant Director for Educational Development position is currently vacant. Our residence halls consist of: The Classics (Royce, Washburn and Hoover) - traditional, housing predominantly first year students Joe West - traditional, housing first year and upper division students Campus Village A - apartment style, housing faculty, staff, graduate students and seniors Campus Village B - apartment style, housing upper division and graduate students Campus Village C - suite style, housing predominantly first year students In each residence hall, there is a Residential Life Coordinator (RLC) and 2 Assistant Residential Life Coordinator (ARLC). The building’s leadership team manages all aspects of their 600-1400 residential community with 10-22 Resident Advisors (RA).

We are looking for diverse, energetic, and creative individuals

who are committed to creating inclusive communities in the residence halls and on campus. Our staff share that they are looking for the following: individuals who can inspire a team and motivate others; people who love working in housing; individuals who are flexible and can deal with change; individuals who are respectful, trustworthy and reliable; individuals with strong attention to detail and excellent administrative skills; individuals who understand the education of social justice and privilege and how it affects us as members of the community; individuals who are committed to mentoring and making positive change to our department; and people who LOVE to have fun!

To be considered further in our process for an ARLC position, individuals MUST officially submit an application, cover letter and resume by the priority due date listed on the application. Candidates who apply on or before the priority due date will be considered first.

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Ethnicity & Gender Total1 % Total Male Female

University Total (HC) 1 29,076 100% 13,609 15,467

American Indian 83 0% 31 52

African American 1,115 4% 541 574

Asian 8,705 30% 4454 4251

Hispanic 6,013 21% 2510 3503

Total Minority 15,916 55% 7536 8380

White 2,916 27% 3,539 4,377

Foreign National 2,327 8% 1,275 1,052

Other 2,917 10% 1,259 1,658

Age Undergrad Credential Graduate

19 under 21% 0% 0%

20-24 57% 25% 22% 25-29 14% 31% 39%

30-34 4% 12% 16%

35-59 4% 30% 22%

60 over 0% 2% 1%

Average 23.1 32.6 30.9

Residence Area

Total University First-time

Freshman New Under-

grad Transfer New Credential First-time Graduate

Santa Clara County 50% 51% 68% 67% 38% West/South Bay Area 11% 7% 12% 12% 12% East Bay Area 15% 18% 7% 12% 12% Northern Bay Area 6% 6% 2% 2% 3% Southern CA 4% 8% 2% 1% 3%

Other CA Counties 6% 8% 3% 3% 5% US 1% 0% 0% 2% 3%

Foreign 7% 1% 6% 1% 25%

Class Level

# % Total

Freshmen 4,762 16%

Sophomores 2,803 10%

Juniors 6,119 21%

Seniors 9,154 31%

Gathered for Fall 2010—http://www.sjsu.edu/about_sjsu/facts_and_figures/index.htm

• Ben Highthorse

Campbell, a former U.S. Senator from Colorado. The first Na-tive American to serve in the U.S. Senate.

• Gordon Moore, Co-founder of Intel Corpo-ration.

• Christopher Darden, Attorney and member of the prosecution team in the O.J. Simpson trial.

• Luis Valdez, Prize-winning playwright, film actor and director.

• Bill Walsh, Former Super Bowl winning head coach of the San Francisco 49ers.

• Amy Tan, Novelist, author of “The Joy Luck Club”

• Tommie Smith and John Carlos, 1968 Olympic Track Medal-ists.

• Jessica McClintock, Fashion Designer.

• Marshall “Mark” Drummond, Chancel-lor of the California Community Colleges.

Please visit: http://www.sjsu.edu/alumni_and_community/ for more information about SJSU Alumni

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We believe that our careers which allow us to work closely with college students requires all of us to role model social responsibility, not only as it relates to co-curricular programs for students, but through a ‘culture of service,’ and through our words and our actions. Involvement in a university, as a student or employee, should raise our awareness about injustice, and can inspire us to challenge and remedy inequities. Through intentional initia-tives our vision is to empower our residents and our staff to promote justice within the housing program, in their personal lives, and as global citizens. As an organization, we recognize the need to continually challenge ourselves to incor-porate our values and ethics into everything that we do— how we provide educa-tional and community engagement, how we run the ‘business’ and operational components of our program, how we manage the working environment, the conservation of resources and contributing back to our community. We believe that it is within our role as educators, to assist our residents to be responsible global citizens.

We will share global research regarding the impact of major corporations on human rights, social justice, and environmental sustainability. We will encour-

We envision a living and working environment that is welcoming, respectful and just.; a community that celebrates achievements and welcomes difference in culture and opinion. We want our residents to feel ’at home,’ and our em-ployees to enjoy coming to work each day. We strive to create a community where residents are satisfied with their living accommodations and the learn-ing, services and support that our program provides. We want our residents and our staff to grow on a personal level, developing intellectually and socially as a result of living or working on campus.

We understand that best-practice high quality programs require partnerships, whether they be focused on integrative learning, environ-mental initiatives or improved services. We base our planning, operations and decisions on sound data, research provided by the University and our profes-sion, and dialogue with residents and employees. We are open to suggestions and learning from other organizations. We believe that the families and guardi-ans of our residents are often our most powerful partners. We will actively listen to their concerns and suggestions and provide them with accurate and timely information that can help them support their student.

We honor our fiscal responsibility to our residents, to our University and to the State of California. We will manage resources in a way that executes our mission in an accountable way. We use data collection seriously to improve our decision making—increase efficiency by re-thinking and re-designing busi-ness processes, harnessing technology and making sound decisions. We understand that the success of the housing program is based upon quality and trust that we are doing all that we can to allocate funds wisely and to keep rents low and quality high.

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Campus Village B (CVB Apartments) is the location of apartments designed primarily for upper-division students, and includes the Resident Activities Center, Computer Lab, the Living and Learning Center and the Village Market. It is the centerpiece of Campus Village with a 15 story tower. It features one bedroom studios, and 3, 4, and 5 bedroom apartments equipped with a kitchen, and living room area. Each apartment has two private bathrooms. CVB also offers co-ed apartments. No meal plan is re-quired for students in CVB.

Campus Village C (CVC Suites) houses both first year and upper-division students. Students enjoy suite-style housing facilities with spacious floor plans and a variety of amenities that offer all the comforts of home as well as community lounges on each floor. Each suite comes with 4 double rooms and two bathrooms. CELL, the engineering themed com-munity, is located in CVC. Meal plan are required for students in CVC.

The Bricks, (Hoover, Royce and Washburn) offer traditional style living-learning environments for approximately 200 stu-dents each. Each hall is divided into 6 wings, a design which helps promote community among the residents. These buildings do not have elevators but are equipped with air conditioning. Rooms in the bricks are double and triple occupancy rooms. There is one community bathroom on each wing. Unity House themed community is located in Royce Hall. Meal plans are re-quired for students in the Bricks.

Joe West Hall is one of our largest and most diverse halls at 12 stories high and houses over 650 residents ranging from first-year students to upper division students. West Hall provides single and double, and triple occupancy rooms. West Hall is equipped with two elevators but does not have air conditioning. Arts Village and Global Village themed communities are located in Joe West Hall. Meal plans are required for students in Joe West.

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Campus Village Building A (CVA) houses SJSU Faculty, Staff, Graduate and under-graduate students, with priority given to senior students. The building is managed by an Assistant Residential Life Coordinator who over sees building management and pro-gramming along with the CVB Residential Life Coordinators. CVA is staffed with an Of-fice Manager, seven part time Community Assistants and at least one Resident Advi-sor. Each apartment in CVA includes a washer and dryer. The main floor offers a library in which most community events are held. No meal plan is required in CVA.

RHA (Residence Hall Association) RHA is the student governing body for the residence halls. They exist to represent all the students living in on-campus housing. They are a source of programming funds and resources for RAs and residents. Addition-ally, they are the link between the residents and UHS. RHA represents the needs, wants and concerns of the students in housing. It also exists to offer leadership opportunities for residents through Hall Government and committees. Advising RHA is a possibility for professional development.

RHA has had much success with involvement with the Pacific Affiliate of College and University Residence Halls (PACURH) and the National Association of College and University Residence Halls (NACURH). Most notable have been:

• Hosting the 2012, 2005 and 199 PACURH Regional conference • Winning 1-3 Top 10 Programs at PACURH since 2005 • Winning at least 1 top 30/40 Program at NACURH since 2006 • Winning the 2006, 2007, 2008, 2010 and 2012 PACURH RA of the Year Award • Winning the 2007 PACURH Executive Board Member and Student of the Year Award • Winning the 2007 and 2008 PACURH Spirit Award • Winning the 2007 PACURH and NACURH Dan Hallenbeck Service Award • Winning several specific accolades regionally for member contributions • Winning the 2009 PACURH Program of the Year • Finalist for the 2008 & 2009 NACURH/ACPA Program of the Year • Winning the 2010 & 2011 PACURH Executive Board Member of the Year Award

National Residence Hall Honorary (NRHH) The Makato Ushihara Chapter of NRHH just begun to be re-established at SJSU in 2006. While re-developing, they have made a significant impact on the campus, in PACURH and NACURH. With 31 possible members, numerous alumni and honorary members, the organization hosts bi-monthly meetings as well as programs throughout the year (one a month). Advising NRHH is a possibility for professional development. In its short come back, NRHH has been awarded many regional and national OTM winners. Additionally, the organization has accomplished the following:

• Regional and National OTM Committee Participants • Recipient—NACURH Programming Grant (1 of 2 universities) • Finalist—PACURH NRHH Building Block Award • Finalist—PACURH NRHH Outstanding Member of the Year Award • Winning the 2010 PACURH NRHH Outstanding Member of the Year Award • Winning the 2008, 2009 & 2010 PACURH NRHH Chapter of the Year Award

NRAP (Northern RA Programming Conference) SJSU participates each year in the NRAP conference. All first year RAs are required to attend the confer-ence. The department typically sends 40-50 of the 60 RAs. Each year, staff members have been successful in capturing 1-3 Top 5 programs. Most recently, in 2007, SJSU won the Spirit Award. SJSU hosted the conference in 1999 and again in 2008.

Center for Residential Leadership (CRL) Located on the bottom floor of Joe West Hall, the CRL exists to provide a leadership, resource, meeting and programming space for RAs, RHA, NRHH and Hall Governments. The space provides meeting rooms and offices for each. Supplies such as computers, printers, Ellison Press and an array of programming supplies are available and offered to staff and student leaders.

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University Housing Services is committed to the professional development of each ARLC. In the ARLC position, UHS strives to provide to ARLCs with the following experiences:

Year One

• Transition to university – learn departmental and campus policies and procedures.

• Culture of department/university – understand different cultural aspects of the department related to working at a public institution including understanding different areas of UHS and how Residential Life works with these other areas.

• Mentoring – begin to understand student staff and student population and how you fit in as a mentor.

• Position competency – work to understand and master different parts of the position including important administra tive responsibilities and student needs.

• Supervision – understand day to day supervision issues for undergraduate and work towards the development of a successful team within the RA staff, Hall Government Leaders of Hall Desk Office Assistants.

• Administrative – understand day to day administrative tasks, prioritize and balance responsibilities in a timely man ner.

• Campus/Departmental Involvement – participate on departmental/campus committees and projects.

• Professional Development – understand regional and national organizations and ways to get involved; develop pro fessional development plan with supervisor for first year. Year Two

• Culture of department/university – continual understanding of different cultural aspects of the department related to working at a public institution.

• Mentoring – mentoring students and new graduate staff members in related duties.

• Position competency – application of skills and practices learned during first year to a successful second year; con- tinual understanding and mastering of different parts of the position. Preparation for successful transition for new ARLC of your area

• Supervision – continual understanding of day to day supervision issues for undergraduate staff and work towards the development of a successful team.

• Administrative – continual understanding of day to day administrative tasks, prioritize and balance responsibilities in a timely manner. Take on additional tasks towards professional development.

• Campus/Departmental Involvement – participate on departmental/campus committees and projects as committee or project chair.

• Campus/Departmental Involvement – participate on departmental/campus committees and projects as committee or project chair.

• Professional Development – develop a professional development plan with supervisor that identifies other aspects of professional skills to develop and improve upon early in your second year.

• Transition from university – finalize documents, processes and procedures for successful transition into next professional position. Year Three

• On occasion an ARLC continues in the position for a third year. Professional development will focus on continued understanding and mastery of the position, taking on additional responsibilities and applying current skills and knowledge to new, challenging projects.

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What makes your job at SJSU unique from similar positions at other schools? • This job gives one a tremendous opportunity to work directly in the educational and social growth of un-

dergraduates. It also gives one an opportunity to build a network of co-workers that provide invaluable in-formation and may possibly serve as a future reference as you apply to other jobs. The very fact that you live on campus allows graduate students to really concentrate on their job and their studies.

• What makes my job unique is that I am allowed the opportunity to create rapport with students by living in the same venue as them. I feel that being able to have lunch/dinner with them at the DC allows me to get to know them on a different level and I have built great relationships with these students.

• Our department is constantly changing; adding and revamping student positions, updating processes, and adding themed communities. There is a lot of opportunity to provide feedback and try something new.

What made you decide to work or attend school at SJSU? • I decided to attend SJSU because it was located in the heart of the Silicon Valley. As a computer engi-

neering major the accessibility to technology networking as internships was appealing. • I wanted the experience of working at a CSU school. I graduated from one, and I thought I could offer the

students here a kind of mentoring experience. A way to give back to the people who mentored me when I was in school..

• I really felt that this school and my graduate program was a perfect fit for my spiritual growth. I had never lived in a large city, let alone such a diverse area as the Bay Area. The job was simply icing on the cake. I knew this job would also help in my professional development and it was a good bridge to an eventual crossover into a professorship or working within a non-profit organization.

• I attended SJSU as an Undergraduate student and felt comfortable investing in this institution because of the tuition rates

What have you learned (about yourself or the school) since coming to SJSU that you didn’t know when you started your position? • I have learned so much it is hard to narrow it down! I have learned more about how a large state school

works. I have learned more about teamwork and patience. I have learned that your work is really often what you make of it.

• I have learned how to prioritize multiple responsibilities and successfully fine tune my administrative skills. • How to think strategically, re-develop processes and procedures and assess for the success of my staff

and the UHS community. • SJSU has a really active campus and San Jose is a very active city. There is always something going on

to keep the city and campus interesting. What do you get to do on a regular basis that you enjoy? • The one thing I’ve probably enjoyed the most is meeting and becoming friends with such a diverse group

of people. Most people here have grown up vastly different than me and its been a pleasure seeing their perspectives and how they grew up.

• Talk with student staff members and work to help them develop as people and as leaders. • Advise Judicial Board and use judicial meetings to get to know how students are doing. • Travel! Because of location, I am able to travel to Las Vegas, L.A. Palm Springs, Hawaii, Lake Tahoe, Se-

attle, Mexico, to name a few! Other thoughts…. • If you are looking for a close knit community among the staff, San José State University is the place.

Great place with great diversity and culture! • Be ready to work hard. You’d be joining a strong, well-intentioned, dedicated and fun loving staff. • There are a lot of SJSU alumni (staff and students) so I encourage prospective candidates to ask ques-

tions in order to hear varying perspectives. • Life, wherever you live it, is what you make it. SJSU can be both a great and greatly challenging place at

times. Expect to come here and grow in areas which you had not planned on growing! • Be prepared to experience moments of surprising humanity and focus from these students. You

need to be able to be autonomous and forge peer relationships across the board. Plan to be a per-son who listens and takes initiative. Bring a sense of humor!

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• Tuition:The ARLC will receive $2000 ($4000 annual) towards tuition and academic expenses in the

fall and spring semesters. An automatic fee deferral will be done by housing upon hiring. Please note: resignation or termination from position will affect tuition remission (daily rate that employee worked will be calculated). Additionally, any unused amounts from tuition will be returned to UHS. This may affect an ARLCs financial aid award.

• Stipend:The ARLC will receive a monthly stipend of $900 (not included in amount are deductions for

taxes, social security, retirement, etc.). • Apartment: ARLCs do not pay rent, utilities, local phone, basic cable, or internet fees. Bricks and

CVA ARLCs have their own apartment. CVB, CVC, and Joe West ARLCs live two to an apartment. Joe West and CVB ARLCs live in CVB. All ARLCs have their own bedroom. Apartments may be co-ed. Internet speed is 5MB in the ARLC apartments.

• Spouses and Domestic Partners: ARLCs cannot have a live-in partner. • Furnishings: All apartments are furnished. The beds are queen sized. CVC, CVB, CVA and Joe West,

ARLCs have a dishwasher in their apartment.• Meal Plan: ARLCs are provided with a meal plan including Gold Points, determined by Spartan Dining.• Mail: Your mail and packages will be delivered to the mailroom located in Joe West Hall. You will be

given a personal mailbox that you will keep for the duration of your time living on campus. Your ad-dress will be:

375 South 9th Street (Mailbox Number) San Jose, CA 95112.• Parking: Garage parking is available on a first come first serve basis. Rates were $100/mo. per car and

$20 per moth for motorcycle during the 2012-2013 academic year. Current rates for the CVB garage are located at http://www.housing.sjsu.edu/documents/2012-2013/Parking%20Permit%202012%202013.pdf

• Pets: ARLCs are allowed to have are fish and aquatic turtles that live in aquariums that are 10 gallons

or less. No other pets are allowed.• Washer/Dryer: A laundry room is available in each hall. A stipend is not provided to ARLCs for

laundry. Washers: $1.25 Dryers: $1.00. The CVA ARLC has a washer and dryer in their apartment. • Vacation and Sick Time: Vacation and sick time will be discussed with your supervisor. ARLCs do

not have paid vacation or sick time, however hours can be made up for missed work. ARLCs are often able to take time away during university breaks and holidays.

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Process Candidates must apply by completing an application and submitting it along with a cover letter and resume. These items should be submitted before the priority due date for primary consideration. Candidates that sub-mit materials after the priority due date will be considered as position become available. Applications may be found on the University Housing Services website or candidates may contact the individ-ual listed below: Kenrick Ali Assistant Director for Staff and Leadership Development One Washington Square—UHS San Jose, CA 95192 kenrick.ali@.sjsu.edu 408-795-5622 Our interview process consists of an hour interview, and a possible second interview. Additionally, references will be checked before we offer positions.

Timeline Please consult the application as the timeline differs from year to year.

Websites San Jose State University: www.sjsu.edu San Jose State University—Virtual Tour: www.sjsu.edu/vtour/streaming_media.htm University Housing Services: www.housing.sjsu.edu Division of Student Affairs: www.sa.sjsu.edu Residence Hall Association (RHA): http://www.sjsurha.org/ NRHH: ________________ Thank you for taking the time to interview with SJSU’s University Housing Services! We hope that you have enjoyed your interview experience with us. We wish you much luck and success in your future endeavor(s)! "San José State University works vigorously to achieve an atmosphere free of discrimination and harassment — one that is reflective of our richly multicultural society. By doing so, we ensure the interchange of diverse views and growth of mutual respect. The University is proud of its record and recognizes the immeasurable contributions this work has had in making it a distinguished institution of higher learning and an employer of choice in Silicon Valley." Don Kassing, President, San José State University

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