thank you for purchasing a panasonic product. please read ......model no. kx-tgj420e kx-tgj422e...

Operating Instructions

Digital Cordless Answering SystemModel No. KX-TGJ420E

KX-TGJ422EKX-TGJ423EKX-TGJ424E

Model shown is KX-TGJ420.

Before initial use, see “Getting Started”on page 11.

Thank you for purchasing a Panasonic product.Please read these operating instructions before using the unit and save them forfuture reference.

IntroductionModel composition .......................................3Accessory information ..................................3General information ......................................5Graphical symbols for use on equipment andtheir descriptions ..........................................6

Important InformationFor your safety .............................................7Important safety instructions ........................8For best performance ...................................8Other information .........................................9Specifications .............................................10

Getting StartedSetting up ...................................................11Controls ......................................................13Display icons ..............................................14Turning the power on/off ............................15Language setting ........................................15Date and time .............................................15Recording your greeting message .............15Other settings .............................................15

Making/Answering CallsMaking calls ...............................................17Answering calls ..........................................17Useful features during a call .......................18Intercom .....................................................19Key lock ......................................................19

Nuisance Call BlockNuisance call block ....................................20Storing unwanted callers ............................20

Automated call blockAutomated call block ..................................22

PhonebookPhonebook .................................................25Speed dial ..................................................27

ProgrammingMenu list .....................................................28Alarm ..........................................................34Do not disturb mode ...................................35Baby monitor ..............................................36Other programming ....................................38Registering a unit .......................................39

Caller ID ServiceUsing Caller ID service ...............................41Caller list ....................................................41

Answering SystemAnswering system ......................................43Turning the answering system on/off .........43Greeting message ......................................43Listening to messages ...............................44Advanced new message alertingfeatures ......................................................45Remote operation .......................................47Answering system settings .........................48

Useful InformationVoicemail service .......................................49Character entry ..........................................49Error messages ..........................................51Troubleshooting .........................................52Conditions of guarantee .............................56

IndexIndex...........................................................57

2

Table of Contents

Model composition

Series Model No.Base unit HandsetPart No. Part No. Quantity

KX-TGJ420series

KX-TGJ420 KX-TGJ420 KX-TGJA41 1KX-TGJ422 KX-TGJ420 KX-TGJA41 2KX-TGJ423 KX-TGJ420 KX-TGJA41 3KX-TGJ424 KX-TGJ420 KX-TGJA41 4

Accessory information

Supplied accessories

No. Accessory item/Part number

QuantityKX-TGJ420 KX-TGJ422 KX-TGJ423 KX-TGJ424

A AC adaptor for base unit/PNLV226E0U

1 1 1 1

B Telephone line cord/PNJA1191Z (for U.K.)

1 1 1 1

C Rechargeable batteries*1 2 4 6 8

D Handset cover*2 1 2 3 4

E Belt clip/PNKE2041Z1 1 2 3 4F Charger/PNLC1066ZB – 1 2 3G AC adaptor for charger/

PNLV233EKZ– 1 2 3

*1 See page 4 for replacement battery information.*2 The handset cover comes attached to the handset.

A B C D E F

G

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 3

Introduction

Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information.

Accessory item Model number/SpecificationsRechargeablebatteries*1

Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset– 1.2 V– Minimum amperage of 550 mAh

Headset RP-TCA400DECT repeater KX-A405, KX-A406

*1 Replacement batteries may have a different capacity from that of the supplied batteries.We recommend using Panasonic rechargeable batteries.

Other informationR Design and specifications are subject to change without notice.R The illustrations in these instructions may vary slightly from the actual product.

Sales and support information

Customer Communications CentreR For customers within the U.K.: 0344 844 3899R For customers within Ireland: 01289 8333R For further support on your product, please visit our website: www.panasonic.co.uk

Direct Sales at Panasonic U.K.R Order accessory and consumable items for your product with ease and confidence by phoning

our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding publicholidays).

R Go on line through our Internet Accessory ordering application at www.pas-europe.comR Most major credit and debit cards accepted.R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.R Also available through our Internet is direct shopping for a wide range of finished products.

Take a browse on our website for further details.shop.panasonic.co.uk/

4 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Introduction

General informationR This equipment is designed for use on the U.K. and Ireland analogue telephone network.R In the event of problems, you should contact your equipment supplier in the first instance.Declaration of Conformity:R Panasonic Corporation declares that the radio equipment type (KX-TGJ420 series: page 3) is

in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity isavailable at the following internet address:http://www.ptc.panasonic.eu/docContact to Authorised Representative:Panasonic Testing CentrePanasonic Marketing Europe GmbHWinsbergring 15, 22525 Hamburg, Germany

Ecodesign informationEcodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) RegulationNo. 801/2013. From 1 January 2015.

Please visit here: http://www.ptc.panasonic.eu/erpClick [Downloads]a Energy related products information (Public)

Power consumption in networked standby and guidance are mentioned in the web site above.


Introduction

Graphical symbols for use on equipment and theirdescriptionsSymbol Explanation Symbol Explanation

Alternating current (A.C.) Class P equipment(equipment in whichprotection against electricshock relies on DoubleInsulation or ReinforcedInsulation)

Direct current (D.C.) “ON” (power)

Protective earth “OFF” (power)

Protective bonding earth Stand-by (power)

Functional earth “ON”/“OFF” (power;push-push)

For indoor use only Caution, risk of electricshock

For your future referenceWe recommend keeping a record of the following information to assist with any repair underwarranty.

Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealer


Introduction

For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.

WARNING

Power connectionR Use only the power source marked on the

product.R Do not overload power outlets and

extension cords. This can result in the riskof fire or electric shock.

R Completely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.

R Regularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.

R Unplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contact anauthorised service centre.

R Unplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.

R Never touch the plug with wet hands.Danger of electric shock exists.

InstallationR To prevent the risk of fire or electrical

shock, do not expose the product to rain orany type of moisture.

R Do not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.

R Do not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.

Operating safeguardsR Unplug the product from power outlets

before cleaning. Do not use liquid oraerosol cleaners.

R Do not disassemble the product.R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall jack, and do not use.

R The use of excessive sound volumethrough earphones, headphones, orheadsets may cause hearing loss.

R Do not place a handset on the base unitwith the headset jack cover opened.

MedicalR Consult the manufacturer of any personal

medical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. (The productoperates in the frequency range of1.88 GHz to 1.90 GHz, and the RFtransmission power is 250 mW (max.).)

R Do not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.

CAUTION

Installation and locationR Never install telephone wiring during an

electrical storm.R Never install telephone line jacks in wet

locations unless the jack is specificallydesigned for wet locations.

R Never touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.


Important Information

R Use caution when installing or modifyingtelephone lines.

R The AC adaptor is used as the maindisconnect device. Ensure that the ACoutlet is installed near the product and iseasily accessible.

R This product is unable to make calls when:– the handset batteries need recharging or

have failed.– there is a power failure.– the key lock feature is turned on.

BatteryR We recommend using the batteries noted

on page 4. USE ONLY rechargeableNi-MH batteries AAA (R03) size.

R Do not mix old and new batteries.R Do not open or mutilate the batteries.

Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.

R Exercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.

R Charge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.

R Only use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.

Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water for

example, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.

2. Avoid using a telephone (other than acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.

3. Do not use the telephone to report a gasleak in the vicinity of the leak.

4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.

SAVE THESE INSTRUCTIONS

For best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.R For maximum coverage and noise-free

communications, place your base unit:– at a convenient, high, and central

location with no obstructions betweenthe handset and base unit in an indoorenvironment.

– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.

– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)

R Coverage and voice quality depends on thelocal environmental conditions.

R If the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.

EnvironmentR Keep the product away from electrical noise

generating devices, such as fluorescentlamps and motors.

R The product should be kept free fromexcessive smoke, dust, high temperature,and vibration.

R The product should not be exposed todirect sunlight.



R Do not place heavy objects on top of theproduct.

R When you leave the product unused for along period of time, unplug the product fromthe power outlet.

R The product should be kept away from heatsources such as heating devices, cookingappliances, etc. It should not be placed inrooms where the temperature is less than0 °C or greater than 40 °C. Dampbasements should also be avoided.

R The maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.

R Operating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.

Routine careR Wipe the outer surface of the product

with a soft moist cloth.R Do not use benzine, thinner, or any

abrasive powder.

Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.

Notice for product disposal, transfer,or returnR This product can store your private/

confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.

Disposal of Old Equipment andBatteries (Only for European Unionand countries with recycling systems)

1 2

These symbols (A, B) on the products,packaging, and/or accompanying documentsmean that used electrical and electronicproducts and batteries must not be mixed withgeneral household waste. For propertreatment, recovery and recycling of oldproducts and batteries, please take them toapplicable collection points in accordance withyour national legislation.By disposing of them correctly, you will help tosave valuable resources and prevent anypotential negative effects on human healthand the environment.For more information about collection andrecycling, please contact your localmunicipality. Penalties may be applicable forincorrect disposal of this waste, in accordancewith national legislation.

For business users in the EuropeanUnionIf you wish to discard electrical and electronicequipment, please contact your dealer orsupplier for further information.

Information on Disposal in otherCountries outside the European UnionThese symbols (A, B) are only valid in theEuropean Union. If you wish to discard theseitems, please contact your local authorities ordealer and ask for the correct method ofdisposal.

Note for the battery symbolThis symbol (B) might be used incombination with a chemical symbol. In this



case it complies with the requirement set bythe Directive for the chemical involved.

Note for the battery removalprocedureRefer to “Battery installation” on page 11.

SpecificationsR Standard:

DECT (Digital Enhanced CordlessTelecommunications),GAP (Generic Access Profile)

R Frequency range:1.88 GHz to 1.90 GHz

R RF transmission power:Approx. 10 mW (average power perchannel)250 mW (max.)

R Power source:100–240 V AC, 50/60 Hz

R Power consumption:Base unit:Standby: 0.7 WMaximum: 2.9 WCharger:Standby: 0.2 WMaximum: 1.8 W

R Operating conditions:0 °C–40 °C, 20 %–80 % relative airhumidity (dry)



Setting up

Connectionsn Base unit

Connect the AC adaptor to the unit bypressing the plug firmly.Fasten the cord by hooking it.Connect the AC adaptor to the poweroutlet.Connect the telephone line cord to theunit, then to the telephone line jack untilyou hear a click.A DSL/ADSL filter (not supplied) isrequired if you have a DSL/ADSL service.

Note:R Use only the supplied Panasonic AC

adaptor PNLV226E.R Use only the supplied telephone line cord.

54

3

4

1

2

n ChargerConnect the AC adaptor plug to the unituntil you hear a click.Connect the AC adaptor to the poweroutlet.

Note:R Use only the supplied Panasonic AC

adaptor PNLV233E.

1 2

Battery installationR USE ONLY rechargeable Ni-MH batteries

AAA (R03) size (1).R Do NOT use alkaline/manganese/Ni-Cd

batteries.R Confirm correct polarities ( , ).

1

R Follow the directions on the display to setup the unit.

Battery chargingCharge for about 7 hours.R Confirm “Charging” is displayed (1).


Getting Started

R When the batteries are fully charged,“Fully Charged” is displayed.

1

Note when setting up

Note for connectionsR The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feelwarm during use.)

R The AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to ahorizontally oriented AC outlet that facesthe floor, such as an AC outlet installed ona ceiling or under a table, as the weight ofthe adaptor may cause it to becomedisconnected.

Power failureR The unit cannot be used to make or receive

calls during a power failure. Werecommend connecting a corded-typetelephone that does not use an AC adaptorto your telephone line.

Note for battery installationR Use the supplied rechargeable batteries.

For replacement, we recommend using thePanasonic rechargeable batteries noted onpage 4, 8.

Note for battery chargingR It is normal for the handset to feel warm

during charging.R Clean the charge contacts of the handset,

base unit, and charger with a soft and dry

cloth once a month. Before cleaning theunit, disconnect from power outlets and anytelephone line cords. Clean more often ifthe unit is exposed to grease, dust, or highhumidity.

Battery level

Icon Battery levelHigh

Medium

Low

Needs charging.

Ni-MH battery performance (suppliedbatteries)

Operation Operating timeIn continuous use 15 hours max.Not in use (standby) 250 hours max.

Note:R Actual battery performance depends on

usage and ambient environment.R When eco mode is set to “Eco Plus”, the

base unit stops communicating with thehandset while it is in standby mode. As aresult, the handset uses more power thanusual to search for the base unit andtherefore battery usage time is shortened(page 16).


Getting Started

Controls

Handset

A

B

A

B

A

D

C

I

J

K

L

H

M

F

E

G

Belt clip holesSpeakerHeadset jackM N (TALK)Dial keypadM N (Key lock)MZN (SP-PHONE: Speakerphone)MicrophoneReceiverDisplayM N (Power) MOFFNMRECALLNMECONECO: Eco mode shortcut key

MCALL BLOCKNCharge contacts

n Control type Soft keys

By pressing a soft key, you can select thefeature shown directly above it on thedisplay.(Example: MENU, OK, etc.)

Navigator keyNavigator keys functions as follows.– MDN, MCN, MFN, or MEN: Scroll through

various lists and items.– VOL. (Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.– MFN W: View the phonebook entry.– MEN REDIAL: View the redial list.– MCN CID (Caller ID): View the caller list.

Base unit

C

F

A B

E

D

G HIJ

A Charge contactsB SpeakerC Message counterD MjN/MkN (VOLUME: Volume

up/down)E MANSWER ON/OFFNF M N (PLAY/STOP)

Message indicatorG M N (Repeat)H M N (Skip)I MERASEN


Getting Started

J M /LOCATORNR You can locate a misplaced

handset by pressingMLOCATORN.

Display iconsHandset display items

Item MeaningRange status: The more barsvisible, the closer the handsetis to the base unit.Out of base unit range

Security for phone calls is setto “Enhanced”. (page 38)

Paging, intercom mode*1

Speakerphone is on.(page 17)The line is in use.R When flashing slowly: The

call is put on hold.R When flashing rapidly: An

incoming call is now beingreceived.

Missed call*2 (page 41)Eco mode is set to “Eco”.(page 16)Eco mode is set to “EcoPlus”. (page 16)

The key backlight is off.(page 33)R When displayed next to the

battery icon: Answeringsystem is on. (page 43)

R When displayed with anumber: New messageshave been recorded.(page 44)

“Greeting Only” isselected. Caller messagesare not recorded. (page 48)Battery level

Item MeaningAlarm is on. (page 34)

Privacy mode is on.*1(page 33)Ringer volume is off.(page 31)Do not disturb mode is on.(page 35)

Nuisance call blocked.*2(page 20)Blocked automated call(page 22)New voicemail messagereceived.*3 (page 49)Baby monitor is activated.The name/number displayednext to the icon indicates themonitoring unit. (page 36)

Line inuse

Someone is using the line.

IN USE Answering system is beingused by another unit.

*1 KX-TGJ422/KX-TGJ423/KX-TGJ424*2 Caller ID subscribers only*3 Voicemail subscribers only

Base unit display items

Item Meaning

- - “Greeting Only” is selected.Caller messages are notrecorded. (page 48)

Handset soft key icons

Icon ActionOK Accepts the current selection.

Temporarily turns off the ringerfor incoming calls. (page 17)

W Opens the phonebook.Turns the key lock feature off.(page 19)


Getting Started

n When you select a language other thanEnglish

Icon ActionReturns to the previous screen oroutside call.Displays the menu.Makes a call.

Places a call on hold.*1

Switches the screen to confirmthe detailed information.Allows you to edit phonenumbers.Adds new entry.Displays the phonebook searchmenu.Stops alarm.

Snooze button on the alarm.Selects entries or handsets.Plays a message.

n Stops recording or playback.Stores phone numbers.

Erases the selected item.

Allows you to make an intercomcall.*1

C Erases a number/character.Puts the call on mute.

*1 KX-TGJ422/KX-TGJ423/KX-TGJ424

Turning the power on/offPress M N for about 2 seconds.

Language setting

Display language1 MMENUN (right soft key) #110

2 MbN: Select your desired language. aMOKN a MOFFN

Date and time1 MMENUN (right soft key) #1012 Enter the current date, month, and year.

a MOKNExample: 12 July, 201912 07 19R You can select the date format by

pressing #:– dd/mm/yy (date/month/year)– yy/mm/dd

3 Enter the current hour and minute.Example: 9:3009 30R You can select 24-hour or 12-hour

clock format (“AM” or “PM”) bypressing *.

4 MOKN a MOFFN

Recording your greetingmessageYou can record your own greeting messageinstead of using a pre-recorded greetingmessage. See page 43 for details.1 MMENUN (right soft key) #3022 MbN: “Yes” a MOKN3 Record a greeting message. a MSTOPN

a MOFFN

Other settings

Screen saver modeThe backlight goes dark when on a call orturns off completely after 1 minute ofinactivity if the handset is not on the base unitor charger.Activate the handset display again by:– pressing M N when on a call.


Getting Started

– pressing any dial key at all other times.

Eco mode settingYou can select the desired eco mode settingby pressing MECON.The following settings are available for ecomode.– “Eco”: Reduces the base unit transmission

power by up to 90 % in standby mode.When this setting is selected, isdisplayed on the handset display instead of

.– “Eco Plus”: Reduces the base unit

transmission power completely in standbymode.When this setting is selected, isdisplayed on the handset display instead of

.– “Eco Off” (default setting): Turns off eco

mode.When this setting is selected, /are not displayed in the handset display.

Note:R If there is a handset that is not compatible

with Eco Plus registered to the base unit,“Eco Plus” is not available. If thathandset is registered while “Eco Plus”was already selected, the setting changesto “Eco Off”.

R When there is another cordless phone inuse nearby, the base unit transmissionpower may not be reduced. (KX-TGJ422/KX-TGJ423/KX-TGJ424)

R When eco mode is set to “Eco Plus”,there is a delay between when calls arereceived and when the handset startsringing.

R If the handset is registered to multiple baseunits, the handset may not be able to makeor receive calls or communicate with thebase unit when the following conditions aremet.– Eco mode is set to “Eco Plus”

(page 16).– Base unit selection is set to “Auto”

(page 33).In this case, place the handset near thebase unit, then press MECON and select

“Eco” or “Eco Off”. Repeat for eachbase unit.

R When eco mode is active, the range of thebase unit is reduced in standby mode.

R If you set repeater mode to “On”(page 40):– Eco mode is disabled.– “Eco Mode” is not displayed in the

display menu (page 32).R When eco mode is set to “Eco Plus”,

battery usage time is shortened (page 12).


Getting Started

Making calls1 Lift the handset and then dial the phone

number.R To correct a digit, press MCLEARN.

2 Press M N to make the call.R To make the call using the

speakerphone, press MZN.3 When you finish talking, press MOFFN or

place the handset on the base unit orcharger.

Note:R To switch to the speaker, press MZN.

To switch back to the receiver, press MZN/M N.

R In step 1, you can store the dialled phonenumber to the phonebook by pressingMSAVEN.

Adjusting the receiver or speakervolumePress MDN or MCN repeatedly while talking.

Making a call using the redial listThe last 10 phone numbers dialled are storedin the redial list (24 digits max. each).1 MEN REDIAL2 MbN: Select the desired entry.3 M N/M N

R If M N is pressed and the other party’sline is engaged, the unit automaticallyredials multiple times.

Erasing a number in the redial list1 MEN REDIAL2 MbN: Select the desired entry. a

MERASEN3 MbN: “Yes” a MOKN a MOFFN

Pause (for PBX/long distance serviceusers)A pause is sometimes required when makingcalls using a PBX or long distance service.

When storing a calling card access numberand/or PIN in the phonebook, a pause is alsoneeded (page 27).Example: If you need to dial the line accessnumber “0” when making outside calls with aPBX:1 0 a MDN (Pause)2 Dial the phone number. a M N

Note:R A 3 second pause is inserted each time MDN

(Pause) is pressed.

Answering calls1 Lift the handset and then press M N or

MZN when the unit rings.2 When you finish talking, press MOFFN or

place the handset on the base unit orcharger.

Any key answer: You can answer the call bypressing any dial key.Auto talk: You can answer calls simply bylifting the handset (page 33).Temporary handset ringer off: You can turnthe ringer off temporarily by pressing M N.

Adjusting the ringer volume

HandsetPress MDN or MCN repeatedly to select thedesired volume while ringing.

Base unitPress MjN or MkN repeatedly to select thedesired volume while ringing.R To turn the ringer off, press and hold MkN

until the unit beeps.Note:R To change the ringer volume and ringer

tone for an outside call, see page 31.


Making/Answering Calls

Useful features during acall

Hold1 Press MMENUN during an outside call.2 MbN: “Hold” a MOKN3 To release hold, press M N.Note:R After holding for 10 minutes, the call is

disconnected.

Mute1 Press MMUTEN during a call.2 To return to the call, press MMUTEN.Note:R MMUTEN is a soft key visible on the display

during a call.

Recall/flashMRECALLN allows you to use the specialfeatures of your host PBX such as transferringan extension call, or accessing optionaltelephone services.Note:R To change the recall/flash time, see

page 33.

For call waiting or Call WaitingCaller ID service usersTo use call waiting or Call Waiting Caller ID,you must first subscribe with your phoneservice provider.This feature allows you to receive calls whileyou are already talking on the phone. If youreceive a call while on the phone, you will heara call waiting tone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2ndcaller’s information is displayed on the unitthat is in use after you hear the call waitingtone.

1 Press MRECALLN to answer the 2nd call.2 To switch between calls, press

MRECALLN.Note:R Please contact your phone service provider

for details and availability of this service inyour area.

Handset equalizerThis feature clarifies the voice of the personyou are talking to, producing a morenatural-sounding voice that is easier to hearand understand.1 Press MMENUN while talking.2 MbN: “Equalizer” a MOKN3 MbN: Select the desired setting.4 Press MOKN to exit.Note:R Depending on the condition and quality of

your telephone line, this feature mayemphasise existing line noise. If it becomesdifficult to hear, select another setting.

R This feature is not available while using thespeakerphone.

Call share

Available for:KX-TGJ422/KX-TGJ423/KX-TGJ424

You can join an existing outside call.To join the conversation, press M N whenthe other handset is on an outside call.Note:R To prevent other users from joining your

conversations with outside callers, turn theprivacy mode on (page 33).

Transferring calls, conferencecalls

Available for:KX-TGJ422/KX-TGJ423/KX-TGJ424



Outside calls can be transferred or aconference call with an outside party can bemade between handsets in the same radio cell.1 During an outside call, press MMENUN.2 MbN: “Intercom” a MOKN3 MbN: Select the desired unit. a MOKN4 Wait for the paged party to answer.

R If the paged party does not answer,press MBACKN to return to the outsidecall.

5 To complete the transfer:Press MOFFN.To establish a conference call:MMENUN a MbN: “Conference” aMOKNR To leave the conference, press MOFFN.

The other 2 parties can continue theconversation.

R To put the outside call on hold:MMENUN a MbN: “Hold” a MOKNTo resume the conference: MMENUNa MbN: “Conference” a MOKN

R To cancel the conference: MMENUN aMbN: “Stop Conference” a MOKNYou can continue the conversationwith the outside caller.

IntercomAvailable for:KX-TGJ422/KX-TGJ423/KX-TGJ424

Intercom calls can be made between handsetsin the same radio cell.Note:R When paging the handset, the paged

handset beeps for 1 minute.R If you receive an outside call while talking

on the intercom, the interrupt tone sounds.To finish intercom, press MOFFN. To answerthe call, press M N.

R To change the ringer volume and ringertone for intercom, see page 31.

Making an intercom call1 MMENUN (right soft key) a

MINTERCOMN 2 MbN: Select the desired unit. a MOKN3 When you finish talking, press MOFFN.

Answering an intercom call1 Press M N to answer the page.2 When you finish talking, press MOFFN.

Turning auto intercom on/offThis feature allows the handset to answerintercom calls automatically when it is called.You do not need to press M N. When thisfeature is set to “On”, the monitoring handsetfor the baby monitor feature (page 37) willalso answer baby monitor calls automatically.The default setting is “Off”.1 MMENUN (right soft key) #2732 MbN: Select the desired setting. a MOKN

a MOFFN

Key lockThe handset can be locked so that no calls orsettings can be made. Incoming calls can beanswered, but most other functions aredisabled while key lock is on.To turn key lock on/off, press M N for about3 seconds.Note:R Calls to emergency numbers cannot be

made until key lock is turned off.



Nuisance call blockYou can press the MCALL BLOCKN button inthe following situations to disconnect thecurrent call and add a phone number to thecall block list:– when an incoming call is being received– when an incoming call is being recorded by

the answering system– when talking on an outside callOnce a phone number has been added to thecall block list, the unit will block calls from thatphone number in the future.1 Press MCALL BLOCKN under the

situations shown above.2 Confirm the call block number and press

MYESN.R The call block number is stored in the

call block list, “Caller Blocked” isdisplayed, and then the call isdisconnected.

Note:R If the call has no phone number, the call is

blocked but it is not stored in the call blocklist.

R The call block feature is not available forintercom calls or calls received by callwaiting.

R Blocked calls are logged in the caller list.

Storing unwanted callersThe unit can block calls by storing the desireditems in the call block list beforehand (CallerID subscribers only).– “Single Number”: The unit blocks calls

from specific phone numbers stored in thecall block list.

– “Range of Numbers”: The unit blockscalls that begin with a number stored in thecall block list, such as a toll-free phonenumber prefix or certain area codes.

– “Withheld”: The unit blocks calls thathave no phone number.

However, this option may not be available inthe following situations:– If the caller dials from an area which does

not provide a Caller ID service.

– International calls.Single phone numbers and ranges of numberscan be stored in the call block list up to 1000items in total.

Blocking unwanted callers:When a call is received, the unit does not ringwhile the caller is being identified.If the caller’s phone number matches an entryin the call block list, the unit emits no sound tothe caller, and disconnects the call.

Storing a single phone numberImportant:R You must include the area code when

storing phone numbers in the call block list.

Adding call blocked numbers fromthe caller list1 MCN CID2 MbN: Select the desired entry to be

blocked.3 MCALL BLOCKN4 MbN: “Yes” a MOKN a MOFFN

Adding call blocked numbersmanually1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Single Number” a MOKN4 MMENUN a MbN: “Add” a MOKN5 Enter the phone number (24 digits max.).

a MOKN a MOFFN

Storing a range of numbers1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Range of Numbers” a MOKN4 MMENUN a MbN: “Add” a MOKN5 Enter the desired number (2-8 digits). a

MOKN a MOFFN


Nuisance Call Block

Blocking incoming calls thathave no phone numberYou can block calls when no phone number isprovided, such as private callers calls.1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Withheld” a MOKN4 MbN: Select the desired setting. a MOKN

a MOFFN

Viewing/editing/erasing callblock numbers1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Single Number” or “Range of

Numbers” a MOKN4 MbN: Select the desired entry.

R After viewing, press MOFFN to exit.5 To edit a number:

MEDITN a Edit the number. a MOKN aMOFFNTo erase a number:MERASEN a MbN: “Yes” a MOKN aMOFFN

Note:R When editing, press the desired dial key to

add digits and press MCLEARN to erasedigits.

Erasing all call block numbers1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Single Number” or “Range of

Numbers” a MOKN4 MMENUN a MbN: “Erase All” a MOKN5 MbN: “Yes” a MOKN6 MbN: “Yes” a MOKN a MOFFN

Displaying and clearing theblocked call countThe total number of blocked calls (up to65,000) will be displayed.1 MCALL BLOCKN2 MbN: “Nuisance Call Block” a MOKN3 MbN: “Blocked Calls Count” a MOKN

R To exit, press MOFFN.4 MCLEARN5 MbN: “Yes” a MOKN a MOFFN


Nuisance Call Block

Automated call blockAutomated call block means the unit screensincoming calls before ringing. If the call isallowed, the unit will ring. If the call is identifiedas an automated/telemarketing call, the unitwill not ring.The unit will play a greeting message to thecaller and prompt them to enter an accesscode.This enables the unit to identify whether thecall is automated. You can set the unit to blockor unblock mode. The default setting is“Unblock”.Note:R The unit connects the call without

prompting to enter access code in thefollowing situations:– the caller’s phone number matches an

entry in the phonebook (page 25).– the caller’s name matches an entry in

the allow name list (page 23).– the caller’s phone number is memorised

in the allowed number database(page 22).

R If the number is stored in the call block list(page 20), the unit disconnects the callwithout playing the greeting message forautomated call block.

R The automated call block feature is notavailable during power failure (page 12).

R When the answering system answers a callfrom a caller who is not registered in thephonebook, allow name list or allowednumber database, the following operationsare delayed:– answering a call– remote turn on– toll saver

R When the unit receives a call from a callerwho is not registered in the phonebook,allow name list or allowed numberdatabase in the following situations, the unitshifts to standby mode:– when searching the phonebook, caller

list, redial list, call block list, or allowname list

– when programming (depending onsettings)

– when using the answering system

– when paging all handsets or the baseunit

R Blocked calls are logged in the caller list.We recommend that you check the callerlist periodically. If necessary, register theentry to the phonebook or allow name list toconnect the call next time.

Allowed number databaseOnce the caller enters the access code, thecaller’s phone number is memorised in theallowed number database as an unblockednumber. Callers from this database areallowed to connect without the access codefrom their next call.100 entries can be stored to the database (22digits max. each).Note:R When the database memory is full, the

latest call received will replace the oldestnumber stored in the list.

R The numbers stored in the database will beerased when you change the access code(page 22).

R The numbers stored in the database cannotbe displayed.

Setting the automated call block1 MCALL BLOCKN a MOKN2 MbN: “Block/Unblock” a MOKN3 MbN: Select the desired setting. a MOKN4 MbN: “Yes” a MOKN a MOFFNNote:R We recommend you perform a test run of

the automated call block procedure toensure that the automated call blockfeature is set correctly.

Changing the access codeIf the unit answers undesirable calls such asautomated calls even though the automatedcall block function is on, change the accesscode (3 digits max.). The default setting is “1”.1 MCALL BLOCKN a MOKN2 MbN: “Access Code” a MOKN


Automated call block

3 MCLEARN4 Enter the new access code. a MOKN a

MOFFN

Displaying and clearing theblocked call countThe total number of blocked calls (up to65,000) will be displayed.1 MCALL BLOCKN a MOKN2 MbN: “Blocked Calls Count” a MOKN

R To exit, press MOFFN.3 MCLEARN4 MbN: “Yes” a MOKN a MOFFN

Adding to the allow name listYou can allow specific callers to pass throughby adding the caller’s name to the allow namelist even if you do not know the caller’snumber.You can store up to 100 names (16 charactersmax.). If the name stored in the allow name listmatches the incoming Caller ID, the unit rings.Callers listed in the allow name list are notrequired to enter the access code.

Adding allowed names from thecaller list1 MCN CID2 MbN: Select the desired entry. aMMENUN3 MbN: “Save Allow Name” a MOKN

Viewing/erasing an entry1 MCALL BLOCKN a MOKN2 MbN: “Allow Name List” a MOKN3 MbN: Select the desired entry.

R After viewing, press MOFFN to exit.4 MERASEN a MbN: “Yes” a MOKN a

MOFFN

Erasing all entries1 MCALL BLOCKN a MOKN

2 MbN: “Allow Name List” a MOKN3 MERASEN a MbN: “Yes” a MOKN4 MbN: “Yes” a MOKN a MOFFN

Greeting message for automatedcall blockWhen the unit answers a call, a greetingmessage is played to the caller.You can use either:– your own greeting message and

pre-recorded greeting message– a pre-recorded greeting message

Recording a personalised greetingmessage for automated call blockUsing this feature, the unit can play your owngreeting message and pre-recorded greetingmessage.Example of your own greeting message:“Hi, you have reached xxxxxxx (Name).”“Thank you for your calling, You have reachedxxxxxxx (Name).”“Hi, you have reached the xxxx (Name)residence.”1 MCALL BLOCKN a MOKN2 MbN: “Automated Call Greeting” a

MOKN3 MbN: “Record Greeting” a MOKN4 MbN: “Yes” a MOKN5 After a beep sounds, hold the handset

about 20 cm away and speak clearly intothe microphone (2 minutes 30 secondsmax.).

6 Press MSTOPN to stop recording.7 The unit will play the recorded greeting

message for automated call block. aMOFFN

Resetting to the pre-recordedgreeting message for automated callblockThis procedure will erase your greetingmessage for automated call block and reset tothe pre-recorded one.



1 MCALL BLOCKN a MOKN2 MbN: “Automated Call Greeting” a

MOKN3 MbN: “Default” a MOKN 2 times a

MOFFN

Playing back the greeting messagefor automated call block1 MCALL BLOCKN a MOKN2 MbN: “Automated Call Greeting” a

MOKN3 MbN: “Play Greeting” a MOKN4 To exit, press MOFFN.



PhonebookYou can store up to 250 phonebook entriesand assign a name (16 characters max.) andup to 3 phone numbers to each (24 digits max.each). You can also assign a label to eachphone number, and assign each phonebookentry to a category (page 25).The total number of entries that can be storedvaries depending on how many phonenumbers you have stored for each entry. Totalnumber of entries is shown below:1 name + 1 phone number: 250 entries1 name + 2 phone numbers: 125 entries1 name + 3 phone numbers: 83 entriesImportant:R All entries can be shared by any registered

handset.

Adding phonebook entries1 MFN W a MMENUN2 MbN: “New Entry” a MOKN3 MbN: “(Name)” a MOKN4 Enter the party’s name. a MOKN

R You can change the character entrymode by pressing # (page 49).

5 MbN: Select the desired phone numberlocation. a MOKN

6 Enter the party’s phone number. a MOKN7 MbN: Select the desired label. a MOKN

R To store 2 or 3 phone numbers, repeatsteps 5-7.

8 MbN: Select the current setting of thecategory. a MOKN

9 MbN: Select the desired category. a MOKN10 MbN: “<Save>” a MOKN a MOFFN

Storing a redial list number to thephonebook1 MEN REDIAL

2 MbN: Select the desired entry. aMDETAILNR If you select to display “Single

Item” (page 33), go to step 3.3 MSAVEN4 To store the name, continue from step 3,

“Editing entries”, page 26.

Storing caller information to thephonebook1 MCN CID2 MbN: Select the desired entry. a MMENUN3 MbN: “Save Phonebook” a MOKN4 To store the name, continue from step 3,

“Editing entries”, page 26.

CategoriesCategories can help you find entries in thephonebook quickly and easily. You canchange the names of categories (“Friends”,“Family”, etc.). By assigning different ringertones for different categories of callers, youcan identify who is calling (category ringertone), if you have subscribed to Caller IDservice.

Changing category names/settingcategory ringer tone1 MFN W a MMENUN2 MbN: “Category” a MOKN3 MbN: Select the desired category. a MOKN4 To change category names

MbN: “Category Name” a MOKN aEdit the name (10 characters max.). aMOKNTo set category ringer toneMbN: Select the current setting of thecategory ringer tone. a MOKN a MbN:Select the desired ringer tone. a MOKN

5 MOFFN


Phonebook

Finding and calling from aphonebook entry1 MFN W2 To scroll through all entries

MbN: Select the desired entry. a M NTo search by first character

Press the dial key (0 to 9, or #)which contains the character you aresearching for (page 49).MbN: Scroll through the phonebook ifnecessary. a M N

To search by queryYou can narrow down the search to enterthe first characters of a name.

*To search for the name, enter thefirst characters (up to 4) inuppercase (page 49)MOKNMbN: Scroll through the phonebook ifnecessary. a M N

To search by categoryMSEARCHN a MbN: “Category”a MOKNMbN: Select the desired category. aMOKNMbN: Scroll through the phonebook ifnecessary. a M N

3 Proceed with the operation according toyour selection in step 2.n When you select an entry that

stores 1 phone number:The unit starts dialling.

n When you select an entry thatstores 2 or more phone numbers:MbN: Select the desired phone number.a M N

Editing entries1 Find the desired entry (page 26). a

MMENUN2 MbN: “Edit” a MOKN3 MbN: Select the desired item you want to

change. a MOKN

4 To change the name:Edit the name. a MOKNTo change the phone number:

Edit the phone number. a MOKNMbN: Select the desired label. aMOKN

To change the category:MbN: Select the desired category(page 25). a MOKN

5 MbN: “<Save>” a MOKN a MOFFN

Erasing entries

Erasing an entry1 Find the desired entry (page 26). a

MMENUN2 MbN: “Erase” a MOKN3 MbN: “Yes” a MOKN a MOFFN

Erasing all entries1 MFN W a MMENUN2 MbN: “Erase All” a MOKN3 MbN: “Yes” a MOKN4 MbN: “Yes” a MOKN a MOFFN

Chain dialThis feature allows you to dial phone numbersin the phonebook while you are on a call. Thisfeature can be used, for example, to dial acalling card access number or bank accountPIN that you have stored in the phonebook,without having to dial manually.1 During an outside call, press MFN W.2 MbN: Select the desired entry.3 Proceed with the operation according to

your selection in step 2.n When you select an entry that

stores 1 phone number:Go to step 4.

n When you select an entry thatstores 2 or more phone numbers:MOKN a MbN: Select the desiredphone number.


Phonebook

4 Press MCALLN to dial the number.Note:R When storing a calling card access number

and your PIN in the phonebook as onephonebook entry, press MDN (Pause) to addpauses after the number and PIN asnecessary (page 17).

Speed dialYou can assign 1 phone number to each ofthe dial keys (1 to 9) on the handset.

Adding phone numbers to speeddial keysn By entering phone numbers:

1 Press and hold the desired speed dialkey (1 to 9). a MADDN

2 MbN: “Manual” a MOKN3 Enter the party’s name (16 characters

max.). a MOKN4 Enter the party’s phone number (24

digits max.). a MOKN 2 times aMOFFN

n From the phonebook:1 Press and hold the desired speed dial

key (1 to 9). a MADDN2 MbN: “Phonebook” a MOKN3 MbN: Select the desired entry. a MOKN4 MbN: Select the desired phone number.5 MOKN a MOFFN

Note:R If you edit a phonebook entry which is

assigned to a speed dial key, the editedentry does not transfer to the speed dialkey.

Editing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMENUN2 MbN: “Edit” a MOKN

3 Edit the name if necessary. a MOKN4 Edit the phone number if necessary. a

MOKN 2 times a MOFFN

Erasing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMENUN2 MbN: “Erase” a MOKN3 MbN: “Yes” a MOKN a MOFFN

Viewing an entry/Making a call1 Press and hold the desired speed dial key

(1 to 9).2 To make a call, press M N.


Phonebook

Menu listTo access the features, there are 2 methods.n Scrolling through the display menus

1 MMENUN (right soft key)2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN4 Press MCN or MDN to select the desired setting. a MOKN

n Using the direct command code1 MMENUN (right soft key) a Enter the desired code.

Example: Press MMENUN (right soft key) #101.2 Select the desired setting. a MOKN

Note:R To exit the operation, press MOFFN.R In the following table, < > indicates the default settings.R In the following table, indicates the reference page number.R Display menu order and sub-menu may vary depending on your model.

Display the menu tree and direct command code table

Main menu: “Caller List”

Operation CodeViewing the caller list. #213 41

Main menu: “Answer System”

Sub-menu 1 Sub-menu 2 Settings CodeMessage List – – #329 44Play New Message – – #323 44Play All Message – – #324 44

Erase All Message*1 – – #325 45

Greeting Record Greeting*1 – #302 43

Play Greeting – #303 44

Default*1 (Reset to pre-recordedgreeting)

– #304 44


Programming

Sub-menu 1 Sub-menu 2 Settings CodeNew Message Alert*1 Outgoing Call

– On/OffOn<Off>

#338 45

Outgoing Call– Notification to

–

Outgoing Call– Remote Code

Activate<Inactivate>

Base Unit Beep On<Off>

#339 45

Settings Number of Rings*1 2-9 Rings<8 Rings>Auto

#211 48

Recording Time*1 1 Minute<3 Minutes>Greeting Only*2

#305 48

Remote Code*1 – #306 47

Call Screening <On>Off

#310 48

Answer On*1 – – #327 43

Answer Off*1 – – #328 43

Main menu: “Time Settings”

Sub-menu 1 Sub-menu 2 Settings CodeSet Date/Time*1 – – #101 15

Memo Alarm Alarm1-5 OnceDailyWeekly<Off>

#720 34

Time Adjustment*1, *3 – <Caller ID>Manual

#226 –

Main menu: “Intercom”*4

Operation CodePaging the desired unit. #274 19

Main menu: “Ringer Setup”

Sub-menu 1 Sub-menu 2 Settings CodeRinger Volume(External)

Handset Off-6 <6> #160 –

Base Unit*1 Off-6 <3> #G160 –


Programming

Sub-menu 1 Sub-menu 2 Settings CodeRinger Volume(Intercom)(Handset)

– 1-6 <6> #175 –

Ringtone(External)*5

(Handset)

– <Ringtone 1> #161 –

Ringtone(Intercom)*5

(Handset)

– <Ringtone 6> #163 –

Do Not DisturbMode

On/Off On<Off>

#238 35

Start/End <23:00/06:00> #237 35Ring Delay 30 sec.

<60 sec.>90 sec.120 sec.No Ringing

#239 36

Select Category Category 1-9 #241 36

First Ring*1, *6 – <On>Off

#173 –

Main menu: “Nuisance Call Block”*1

Sub-menu 1 Sub-menu 2 Settings CodeSingle Number – – #217 20Range of Numbers – –Withheld – On

<Off>#240 21

Blocked CallsCount

– – #177 21

Main menu: “Baby Monitor”

Sub-menu 1 Sub-menu 2 Settings CodeOn/Off – On

<Off>#268 36

Sensitivity Level – Low<Middle>High

#269 37


Programming

Main menu: “Initial Setup”

Sub-menu 1 Sub-menu 2 Settings CodeRinger Setup Ringer Volume

(External)– Handset

Off-6 <6> #160 –

Ringer Volume(External)– Base Unit*1

Off-6 <3> #G160 –

Ringer Volume(Intercom)(Handset)

1-6 <6> #175 –

Ringtone(External)*5

(Handset)

<Ringtone 1> #161 –

Ringtone(Intercom)*5

(Handset)

<Ringtone 6> #163 –

Do Not DisturbMode– On/Off

On<Off>

#238 35

Do Not DisturbMode– Start/End

<23:00/06:00> #237 35

Do Not DisturbMode– Ring Delay

30 sec.<60 sec.>90 sec.120 sec.No Ringing

#239 36

Do Not DisturbMode– Select Category

Category 1-9 #241 36

First Ring*1, *6 <On>Off

#173 –

Time Settings Set Date/Time*1 – #101 15

Memo Alarm– Alarm1-5

OnceDailyWeekly<Off>

#720 34

Time Adjustment*1, *3 <Caller ID>Manual

#226 –


Programming

Sub-menu 1 Sub-menu 2 Settings CodeTalking Caller ID Handset <On>

Off#162 41

Base Unit*1 <On>Off

#G162

Automated CallBlock*1

Block/Unblock Block <Unblock>

#787 22

Allow Name List – #794 23Access Code <1> #789 22Automated CallGreeting

Record Greeting #791 23Play Greeting #792 24Default #793 23

Blocked CallsCount

– #790 23

Nuisance CallBlock*1

Single Number – #217 20Range of Numbers –Withheld On

<Off>#240 21

Blocked CallsCount

– #177 21

Speed Dial – – #261 27

Eco Mode*1, *7 – <Off>EcoEco Plus

#725 16

Security*1, *7 – <Normal>Enhanced

#729 38

Record Greeting*1 – – #302 43


Programming

Sub-menu 1 Sub-menu 2 Settings CodeDisplay Setup Wallpaper <Wallpaper1> #181 –

Clock <On>Off

#198 –

Display Colour <Colour1>Colour2

#182 –

Display Mode*8 <Multi Items>Single Item

#192 –

Key Backlight <On>Off

#276 –

LCD in charging*9

(LCD backlight)<On>Off

#191 –

Handset Name – #104 38Display Name On

<Off>#105 38

Auto Intercom – On<Off>

#273 19

Keytones – <On>Off

#165 –

Call Restrict*1 – – #256 38

Auto Talk*10 – On<Off>

#200 17

Line Setup Recall/Flash*1, *11 900 msec.700 msec.600 msec.400 msec.300 msec.250 msec.200 msec.160 msec.110 msec.<100 msec.>90 msec.80 msec.

#121 18

Privacy Mode*1, *12 – On<Off>

#194 –

Base Unit PIN*1 – <0000> #132 38

Repeater Mode*1 – On<Off>

#138 40

Register Register Handset – #130 39

Cancel Register*2 – #131 39

Select Base – <Auto> #137 39


Programming

Sub-menu 1 Sub-menu 2 Settings CodeCancel Base*2 – – #139 39

Language Display <English> #110 15

Main menu: “Speed Dial”

Operation CodeViewing the speed dial entry. #261 27

*1 If you program these settings using one of the handsets, you do not need to program thesame item using another handset. (KX-TGJ422/KX-TGJ423/KX-TGJ424)

*2 This menu is not displayed when scrolling through the display menus. It is only available indirect command code.

*3 This feature allows the unit to automatically adjust the date and time each time callerinformation including date and time is received.To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.(Caller ID subscribers only)To use this feature, set the date and time first (page 15).

*4 KX-TGJ422/KX-TGJ423/KX-TGJ424*5 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with the

permission of © 2012 - 2017 Copyrights Vision Inc.*6 If you do not want the unit to ring before the caller information is received, set to “Off”.

(Caller ID subscribers only)You can only remove the first ring if the unit rings 2 times or more by default, which dependson your phone service provider.

*7 This menu is not displayed when repeater mode is set to “On”.*8 You can select to display either a single item or multiple items on one screen at a time for

the handset menu list, recorded message list, phonebook list, caller list, and redial list. Whenin multiple items display mode, you can switch the screen to confirm the detailed informationby:– pressing MDETAILN, or– pressing MMENUN a MbN: “Detail” a MOKN

*9 You can set the handset display backlight while on charge.– “On”: Backlight is on (dimmed).– “Off”: Backlight turns off after 10 seconds of charging.

*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting upthe handset to answer a call, turn off this feature.

*11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBXsupplier if necessary.

*12 To prevent other users from joining your conversations with outside callers, turn this featureon. (KX-TGJ422/KX-TGJ423/KX-TGJ424)

AlarmAn alarm sounds at the set time for 1 minuteand is repeated 5 times at 5 minute intervals(snooze function). A text memo can also bedisplayed for the alarm. A total of 5 separate

alarm times can be programmed for eachhandset. You can set one of 3 different alarmoptions (once, daily, or weekly) for each alarmtime.


Programming

Important:R Make sure the unit’s date and time setting

is correct (page 15).

1 MMENUN (right soft key) #7202 MbN: Select the desired alarm. a MOKN3 MbN: Select the desired alarm option. a

MOKN

“Off”Turns alarm off. Go to step 9.“Once”An alarm sounds once at the set time.“Daily”An alarm sounds daily at the set time.Go to step 5.“Weekly”Alarm sounds weekly at the set time(s).

4 Proceed with the operation according toyour selection in step 3.n Once:

Enter the desired date and month. aMOKN

n Weekly:MbN: Select the desired day of the weekand press MSELECTN. a MOKN

5 Set the desired time. a MOKN6 Enter a text memo (30 characters max.).

a MOKN7 MbN: Select the desired alarm tone. a

MOKNR We recommend selecting a different

ringer tone from the one used foroutside calls.

8 MbN: Select the desired snooze setting.a MOKN

9 MOKN a MOFFNNote:R Press MSTOPN to stop the alarm completely.R When the handset is in use, the alarm will

not sound until the handset is in standbymode.

R Press any dial key or MSNOOZEN to stopthe sound but keep the snooze functionactivated.

R If you want to make an outside call whenthe snooze function is activated, pleasestop the snooze function before making thecall.

Do not disturb modeDo not disturb mode allows you to select aperiod of time during which the handset willnot ring for outside calls. This feature is usefulfor time periods when you do not want to bedisturbed, for example, while sleeping. Do notdisturb mode can be set for each handset.Using the phonebook’s category feature(page 25), you can also select categories ofcallers whose calls override do not disturbmode and ring the handset (Caller IDsubscribers only).Important:R Make sure the unit’s date and time setting

is correct (page 15).R We recommend turning the base unit ringer

off (page 31) in addition to turning do notdisturb mode on.

R If you have set the alarm, the alarm soundseven if do not disturb mode is turned on.

Turning do not disturb mode on/off1 MMENUN (right soft key) #2382 MbN: Select the desired setting. a MOKN

R If you select “Off”, press MOFFN toexit.

3 Enter the desired hour and minute youwish to start this feature. a MOKN

4 Enter the desired hour and minute youwish to end this feature. a MOKN aMOFFN

Changing the start and end time1 MMENUN (right soft key) #2372 Continue from step 3, “Turning do not

disturb mode on/off”, page 35.


Programming

Setting the ring delayThis setting allows the handset to ring duringdo not disturb mode if the caller waits longenough. After the selected amount of timepasses, the handset rings. If you select “NoRinging”, the handset never rings during donot disturb mode.1 MMENUN (right soft key) #2392 MbN: Select the desired setting. a MOKN

a MOFFNNote:R When the answering system answers the

call, this feature does not work.

Selecting categories to bypass donot disturb mode1 MMENUN (right soft key) #2412 MbN: Select the desired categories. a

MSELECTNR “ ” is displayed next to the selected

category numbers.R To cancel the selected category:MbN: Select the category. a PressMSELECTN again. “ ” disappears.

3 MOKN a MOFFN

Baby monitorThis feature allows you to listen in on a roomwhere another handset is located, allowingyou to easily monitor from different areas ofthe house or place. The monitored handset(placed in a baby’s room, for example) willautomatically call the monitoring handset orthe phone number stored when it detectssound.Important:R Before using this feature, we recommend

that you test this feature and adjust thebaby monitor sensitivity as needed,especially if you plan to monitor fromoutside.

R This feature should not be used as asubstitute for a medical or caregiver’ssupervision. It is the caregiver’s

responsibility to stay close enough tohandle any eventuality.

Note:R Both the monitored and monitoring

handsets must select the same base unit inorder to use the baby monitor feature(page 39).

R If the unit is connected to a PBX system,you cannot set the baby monitor.

R During the monitoring mode, batteryconsumption is faster than usual. Werecommend leaving the monitored handseton the base unit or charger.

R The monitored handset never rings while itis being monitored.If the base unit is placed near themonitored handset, we recommend turningoff the base unit ringer volume (page 31).

Setting the baby monitorPerform the setting operation with the handsetto be monitored (for example, the handsetplaced in a baby’s room).

To monitor with a handsetThe internal baby monitor feature is availablebetween handsets in the same radio cell.1 MMENUN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select the desired handset number

to monitor with. a MOKNR “Baby Monitor” will be displayed.R The registered handset name/number

is displayed.Note:R When this feature is on, another handset

can hear the monitored handset by makingan intercom call.

To monitor from an outside lineIf you enable this feature, the unit will call apre-programmed phone number when thehandset detects sound. After you answer thecall, you can listen in on the room where thehandset is located.


Programming

n From the phonebook:1 MMENUN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select “External” to monitor

from an outside line. a MADDN4 MbN: “Phonebook” a MOKN5 MbN: Select the phonebook entry. a

MOKN6 MbN: Select the desired phone number.

a MOKNR “Baby Monitor” will be displayed.

Note:R If you edit a phonebook entry which is

assigned for monitoring, the edited entrydoes not transfer to the monitor.

n By entering phone numbers:1 MMENUN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select “External” to monitor

from an outside line. a MADDN4 MbN: “Manual” a MOKN5 Enter the desired name. a MOKN6 Enter the desired number. a MOKN 2

timesR “Baby Monitor” will be displayed.

Note:R The registered name/number is displayed.

Turning off the baby monitorThe monitored handset cannot be used whilebaby monitor is set to “On”.1 Press MMENUN on the handset being

monitored.2 MbN: “On/Off” a MOKN3 MbN: “Off” a MOKN a MOFFN

Editing an outside monitoring number1 Press MMENUN on the handset being

monitored.2 MbN: “On/Off” a MOKN3 MbN: “On” a MOKN

4 MbN: Select the outside line.5 MMENUN a MbN: “Edit” a MOKN6 Edit the name if necessary. a MOKN7 Edit the phone number if necessary. a

MOKN 2 times

Erasing an outside monitoringnumber1 Press MMENUN on the handset being

monitored.2 MbN: “On/Off” a MOKN3 MbN: “On” a MOKN4 MbN: Select the outside line.5 MMENUN a MbN: “Erase” a MOKN6 MbN: “Yes” a MOKN a MOFFN

Baby monitor sensitivityYou can adjust the sensitivity of the babymonitor. Increase or decrease the sensitivity toadjust the sound level needed to trigger thebaby monitor feature.R This feature cannot be set during a

monitoring call.1 Press MMENUN on the handset being

monitored.2 MbN: “Sensitivity Level” a MOKN3 MbN: Select the desired setting. a MOKN

a MOFFN

Answering the baby monitorn When monitoring with a handset:

Press M N to answer calls.If you want to respond from the monitoringhandset, press MMUTEN.R The monitoring handset will answer calls

automatically when the auto intercomfeature is set to “On” (page 19).

Note:R If you receive an outside call when

communicating with the monitoredhandset, the interrupt tone sounds. Toanswer the call, press MOFFN, then pressM N.


Programming

n When monitoring from an outside line:Answer the call.If you want to respond from your monitoringphone, press #1 using tone dialling.You can turn off the baby monitor featureby pressing #0.Note:R The unit disconnects the call

automatically after 2 minutes.

Other programming

Changing the handset nameThe default handset name is “Handset 1” to“Handset 4”. You can customise the nameof each handset (“Bob”, “Kitchen”, etc.). This isuseful when you make intercom calls betweenhandsets. To display the handset name instandby mode, turn on the handset namedisplay feature (page 38).1 MMENUN (right soft key) #1042 Enter the desired name (10 characters

max.).3 MOKN a MOFFN

Displaying the handset nameYou can select whether or not the handsetname is displayed in standby mode. Thedefault setting is “Off”.1 MMENUN (right soft key) #1052 MbN: Select the desired setting. a MOKN

a MOFFN

Call restrictionYou can restrict selected handsets fromdialling certain numbers. You can assign up to6 phone numbers to be restricted, and selectwhich handsets are to be restricted. Storingarea codes here prevents the restrictedhandsets from dialling any phone number inthat area code.1 MMENUN (right soft key) #256

2 Enter the base unit PIN (default: “0000”).R If you forget your PIN, see page 53.

3 MbN: Select the handsets to be restricted.a MSELECTNR “ ” is displayed next to the selected

handset numbers.R To cancel the selected handsets:MbN: Select the handset. a PressMSELECTN again. “ ” disappears.

4 MOKN5 MbN: Select a memory location. a MOKN6 Enter the phone number or area code to

be restricted (8 digits max.). a MOKN aMOFFN

Enhancing security for phonecallsYou can increase the security of phoneconversations by setting this feature to“Enhanced”. When “Enhanced” is selected,

is displayed. The default setting is“Normal”.1 MMENUN (right soft key) #7292 MbN: Selected the desired setting. a MOKN3 MOFFNNote:R If you set repeater mode to “On”

(page 40):– Security is set to “Normal” and is

displayed.– “Security” is not displayed in the

display menu (page 32).R When enhanced security is enabled, sound

may cut in and out during conversations.

Changing the base unit PINImportant:R If you change the PIN (Personal

Identification Number), please make note ofyour new PIN. The unit will not reveal thePIN to you. If you forget your PIN, seepage 53.

1 MMENUN (right soft key) #132


Programming

2 Enter the current 4-digit base unit PIN(default: “0000”).

3 Enter the new 4-digit base unit PIN. aMOKN

4 MbN: “Yes” a MOKN a MOFFN

Registering a unit

Operating additional units

Additional base unitsHandsets can be registered to up to 4 baseunits, allowing you to add additional base unitsand extend the area in which your handset(s)can be used. If a handset moves out of rangeof its base unit when “Auto” is selected onbase unit (page 39), it looks for anotherbase unit to make or receive calls. A base unitand the handsets it communicates with iscalled a “radio cell”.Note:R Calls are disconnected when the handset

moves from one radio cell to another.

Registering a handset to a baseunitThe supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit (for example,

is displayed even when the handset isnear the base unit), re-register the handset.1 Handset:

MMENUN (right soft key) #1302 MbN: Select a base unit number. a MOKN

R This number is used by the handset asa reference only.

3 Base unit:Press and hold MLOCATORN for about 5seconds.R If all registered handsets start ringing,

press MLOCATORN again to stop, thenrepeat this step. (KX-TGJ422/KX-TGJ423/KX-TGJ424)

4 Handset:MOKN a Wait until “Base PIN” isdisplayed. a Enter the base unit PIN(default: “0000”). a MOKNR If you forget your PIN, see page 53.

Selecting a base unitWhen “Auto” is selected, the handsetautomatically uses any available base unit it isregistered to. When a specific base unit isselected, the handset makes and receivescalls using that base unit only. If the handset isout of range of that base unit, no calls can bemade.1 MMENUN (right soft key) #1372 MbN: Select the desired base unit number,

or “Auto”. a MOKNImportant:R When viewing the phonebook, caller list,

etc., only the entries that are stored in thebase unit that the handset is currentlyconnected to are displayed.

Deregistering a handsetA handset can cancel its own registration tothe base unit, or other handsets registered tothe same base unit. This allows the handset toend its wireless connection with the system.1 MMENUN (right soft key) #131

R All handsets registered to the base unitare displayed. (KX-TGJ422/KX-TGJ423/KX-TGJ424)

2 MbN: Select the handset you want tocancel. a MOKN

3 MbN: “Yes” a MOKN a MOFFN

Cancelling a base unitA handset can cancel a base unit that it isregistered to. This allows the base unit to endits wireless connection with the system.1 MMENUN (right soft key) #1392 MbN: Select the base unit you want to

cancel. a MOKN3 MbN: “Yes” a MOKN a MOFFN


Programming

Increasing the range of the baseunitYou can increase the signal range of the baseunit by using a DECT repeater. Please useonly the Panasonic DECT repeater noted onpage 4. Contact your Panasonic dealer fordetails.Important:R Before registering the repeater to this base

unit, you must turn the repeater mode on.R Do not use more than one repeater at a

time.

Setting the repeater mode1 MMENUN (right soft key) #1382 MbN: Select the desired setting. a MOKN

a MOFFN

Registering the DECT repeater(KX-A405/KX-A406) to the base unitNote:R Please use a repeater that has not yet been

registered to another unit. If the repeater isregistered to another unit, deregister it first,referring to the Installation Guide for theDECT repeater.

1 Base unit:Press and hold MLOCATORN for about 5seconds.

2 DECT repeater:Connect the AC adaptor, then wait untilthe indicator and indicator lightgreen.

3 Base unit:To exit the registration mode, pressMLOCATORN.


Programming

Using Caller ID serviceImportant:R This unit is Caller ID compatible. To use

Caller ID features, you must subscribe to aCaller ID service. Contact your phoneservice provider for details.

Caller ID featuresWhen an outside call is being received, thecaller information is displayed.Caller information for the last 50 callers islogged in the caller list from the most recentcall to the oldest.R If the unit cannot receive caller information,

the following is displayed:– “Out of Area”: The caller dials from

an area which does not provide a CallerID service.

– “Private Caller”: The callerrequests not to send caller information.

R If the unit is connected to a PBX system,caller information may not be properlyreceived. Contact your PBX supplier.

Missed callsIf a call is not answered, the unit treats it as amissed call and is displayed. This lets youknow if you should view the caller list to seewho called while you were away.Even if only one missed call in the caller list isviewed (page 41), disappears from thedisplay. When you receive another new call,

is displayed again.Note:R Even when there are unviewed missed

calls, disappears from the standbydisplay if the following operation isperformed by one of the registeredhandsets:– Being replaced on the base unit or

charger.– Pressing MOFFN.

Phonebook name displayWhen caller information is received and itmatches a phone number stored in the

phonebook, the stored name in thephonebook is displayed and logged in thecaller list.

Talking Caller IDHandset / Base unit

This feature lets you know who is calling byannouncing the caller information.To use this feature, you must:– subscribe to a Caller ID service of your

phone service provider.– turn this feature on (page 32).– store the name and phone number in the

phonebook (page 25).

Phonebook name announcementWhen caller information is received from yourphone service provider and it matches aphone number stored in the phonebook, thestored name is announced following every ring.If that phone number has not been stored inthe phonebook, the caller information isannounced.Note:R Name pronunciation may vary. This feature

may not pronounce all names correctly.

Caller listImportant:R Make sure the unit’s date and time setting


Viewing the caller list and callingback1 MCN CID2 Press MCN to search from the most recent

call, or press MDN to search from theoldest call.

3 To call back, press M N.To exit, press MOFFN.

Note:R In step 2, to see the detailed information

when in multiple display mode:


Caller ID Service

MMENUN a MbN: “Detail” a MOKNR If the entry has already been viewed or

answered, “ ” is displayed.

Editing a caller’s phone number1 MCN CID2 MbN: Select the desired entry. a MMENUN3 MbN: “Edit & Call” a MOKN4 Edit the number.5 M N

Erasing selected callerinformation1 MCN CID2 MbN: Select the desired entry.3 MERASEN a MbN: “Yes” a MOKN a

MOFFN

Erasing all caller information1 MCN CID2 MERASEN a MbN: “Yes” a MOKN a

MOFFN


Caller ID Service

Answering systemThe answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting Only” as the recordingtime setting (page 48).Important:R Make sure the unit’s date and time setting


Memory capacity (including yourgreeting message)The total recording capacity is about 40minutes. A maximum of 64 messages can berecorded.Note:R When message memory becomes full:

– “Messages Full” is shown on thehandset display.

– The message counter on the base unitflashes if the answering system is turnedon.

– and the total number of newmessages are not displayed on thehandset even if the answering system isturned on.

– If you use the pre-recorded greetingmessage, the unit automatically switchesto another pre-recorded greetingmessage asking callers to call againlater.

– If you recorded your own greetingmessage, the same message is stillannounced to callers even though theirmessages are not recorded.

Turning the answeringsystem on/offThe answering system is preset to on.

Base unitPress MANSWER ON/OFFN to turn on/off theanswering system.

Handset

1 To turn on:MMENUN (right soft key) #327To turn off:MMENUN (right soft key) #328

2 MOFFNNote for base unit and handset:R When the answering system is turned on:

– the message counter displays the totalnumber of messages (old and new).

– is displayed on the handset.

Greeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting message

Recording your greeting message1 MMENUN (right soft key) #3022 MbN: “Yes” a MOKN3 After a beep sounds, hold the handset

about 20 cm away and speak clearly intothe microphone (2 minutes and 30seconds max.).

4 Press MSTOPN to stop recording. aMOFFN

Using a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you reset to pre-recorded greeting or do

not record your own greeting message, theunit plays a pre-recorded greeting askingcallers to leave a message.

– If the message recording time (page 48)is set to “Greeting Only”, callers’


Answering System

messages are not recorded and the unitplays a different pre-recorded greetingmessage asking callers to call again.

Resetting to a pre-recorded greetingmessageUse this procedure to erase your greetingmessage and use a pre-recorded one.1 MMENUN (right soft key) #3042 MOKN a MOFFN

Playing back the greetingmessage1 MMENUN (right soft key) #3032 MOFFN

Listening to messages

Using the base unitWhen new messages have been recorded,M N on the base unit flashes.Press M N.R During playback, M N on the base unit

lights.R If new messages have been recorded, the

base unit plays back new messages.R If there are no new messages, the base

unit plays back all messages.

Operating the answering systemduring playback

Key OperationMjN or MkN Adjust the speaker volumeM N Repeat message*1

M N Skip messageM N Stop playbackMERASEN Erase currently playing

message

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.

Rewinding the messagePress and hold M N until the unit plays thedesired part of the message.R During rewinding, the base unit makes a

continuous beeping sound. Rewindingspeed may vary depending on the recordedmessage.

R At the beginning of the message, the unitplays the message at normal speed.

Fast-forwarding the messagePress and hold M N until the unit plays thedesired part of the message.R During fast-forwarding, the base unit makes

a continuous beeping sound.Fast-forwarding speed may vary dependingon the recorded message.

R Even if you press and hold M N when theend of this message is played, the nextmessage is played at normal speed.

Erasing all messagesPress MERASEN 2 times while the unit is not inuse.

Using the handsetWhen new messages have been recorded,

is displayed on the handset with the totalnumber of new messages.1 To listen to new messages:

MMENUN (right soft key) #323To listen to all messages:MMENUN (right soft key) #324

2 When finished, press MOFFN.Note:R To switch to the receiver, press M N.

Listening to messages from themessage listYou can select the item to play back.1 MMENUN (right soft key) #329


Answering System

2 MbN: Select the desired item from themessage list. a MPLAYNR You can erase the selected message

as follows:MMENUN a MbN: “Erase” a MOKNa MbN: “Yes” a MOKN

3 When finished, press MOFFN.Note:R If the item has already been heard, “ ” is

displayed.R “Message” is displayed in the message list

if the unit cannot receive caller information.

Operating the answering systemMMENUN (right soft key) a a MOKN

Key OperationMDN or MCN Adjust the receiver or speaker

volume (during playback)1 or MFN Repeat message

(during playback)*1

2 or MEN Skip message(during playback)*2

3 Enter the “Settings” menu

4 Play new messages5 Play all messages6 Play greeting message76 Record greeting message8 Turn answering system onMMENUN Pause message*3

9 orMSTOPN

Stop recordingStop playback

0 Turn answering system off

*4*4 Erase currently playingmessage

*5 Erase all messages*6 Reset to a pre-recorded

greeting message

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed except when playing back fromthe message list.

*2 When you play a message from themessage list, the unit stops messageplayback and the display goes back to themessage list.

*3 To resume playback:MbN: “Play” a MOKN

*4 You can also erase as follows:MMENUN a MbN: “Erase” a MOKN aMbN: “Yes” a MOKN

Calling back (Caller ID subscribersonly)1 Press MMENUN during playback.2 MbN: “Call Back” a MOKNn Editing the number before calling back

1 Press MMENUN during playback.2 MbN: “Edit & Call” a MOKN3 Edit the number. a M N

Erasing all messages1 MMENUN (right soft key) #3252 MbN: “Yes” a MOKN a MOFFN

Advanced new messagealerting features

Audible message alertThis feature allows the base unit to beep toinform you of a new message arrival whennew messages are recorded. The base unitbeeps 2 times every minute until you listen tothe messages, if the “Base Unit Beep”setting is turned on. The default setting is“Off”.1 MMENUN (right soft key) #3392 MbN: Select the desired setting. a MOKN

a MOFFN

New message alert by a callThis feature allows you to receive anotification by phone when new messages are


Answering System

recorded. The base unit calls a phone numberyou specify. You can then operate theanswering system remotely to listen to thenew message.To use this feature, you must:– store a phone number to which the unit

makes the call to.– turn on the new message alert setting.After you answer the new message alert call,you can listen to messages from that call(page 46).Important:R A new message alert is stopped 1 minute

after the unit starts to call. The unit will notretry the call even if the call is not answered.

Storing a phone number to which theunit makes an alert calln From the phonebook:

1 MMENUN (right soft key) #3382 MbN: “Notification to” a MOKN

a MADDN3 MbN: “Phonebook” a MOKN4 MbN: Select the desired phonebook

entry. a MOKN5 MbN: Select the desired phone number.

a MOKN a MOFFNn By entering a phone number:

1 MMENUN (right soft key) #3382 MbN: “Notification to” a MOKN

a MADDN3 MbN: “Manual” a MOKN4 Enter the desired name (16 characters

max.). a MOKN5 Enter the desired number (24 digits

max.). a MOKN 2 times a MOFFN

Turning on/off the new message alertsetting1 MMENUN (right soft key) #3382 MbN: “On/Off” a MOKN3 MbN: Select the desired setting. a MOKN

a MOFFN

Editing the set phone number1 MMENUN (right soft key) #3382 MbN: “Notification to” a MOKN3 MMENUN a MbN: “Edit” a MOKN4 Edit the name if necessary (16 characters

max.). a MOKN5 Edit the phone number if necessary (24

digits max.). a MOKN 2 times a MOFFN

Erasing the set phone number1 MMENUN (right soft key) #3382 MbN: “Notification to” a MOKN3 MMENUN a MbN: “Erase” a MOKN4 MbN: “Yes” a MOKN a MOFFN

R The new message alert setting isturned off.

Activating/inactivating the remoteaccess code to play messagesIf you activate this feature, you must enter theremote access code (page 47) to play thenew message from the new message alertcall. This is so that unauthorised partiescannot listen to your messages. The defaultsetting is “Inactivate”.– “Inactivate”: You can listen to the

message by pressing 4 to play newmessages (without entering the remoteaccess code).

– “Activate”: You must enter your remoteaccess code and then press 4 to play newmessage.

1 MMENUN (right soft key) #3382 MbN: “Remote Code” a MOKN3 MbN: Select the desired setting. a MOKN

a MOFFN

Listening to messagesAfter you answer the new message alert, youcan listen to the messages as follows.


Answering System

n When the remote access code is set to“Inactivate”:Press 4 to play the new message duringthe announcement.

n When the remote access code is set to“Activate”:1 Enter the remote access code

(page 47) during the announcement.2 Press 4 to play the new message.

Note:R Within 10 seconds after listening to new

messages, you can press #9 during thecall to turn off the new message alert by acall feature.

R Even if the unit makes a new message alertcall, the handset redial list does not showthe record.

Remote operationUsing a touch-tone phone, you can call yourphone number from outside and access theunit to listen to messages or changeanswering system settings. The unit’s voiceguidance prompts you to press certain dialkeys to perform different operations.

Remote access codeA 3-digit remote access code must be enteredwhen operating the answering systemremotely. This code prevents unauthorisedparties from listening to your messagesremotely.Important:R In order to operate the answering system

remotely, you must first set a remoteaccess code.

1 MMENUN (right soft key) #3062 To turn on remote operation, enter the

desired 3-digit remote access code.3 MOKN a MOFFN

Deactivating remote operationPress * in step 2 on “Remote access code”,page 47.R The entered remote access code is deleted.

Using the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 After the greeting message starts, enter

your remote access code.3 Follow the voice guidance prompts as

necessary or control the unit usingremote commands (page 47).

4 When finished, hang up.

Voice guidanceDuring remote operation, the unit’s voiceguidance starts and prompts you to press 1to perform a specific operation, or press 2 tolisten to more available operations.Note:R If you do not press any dial keys within 10

seconds after a voice guidance prompt, theunit disconnects your call.

Remote commandsYou can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you.

Key Operation1 Repeat message

(during playback)*1

2 Skip message(during playback)

4 Play new messages5 Play all messages6 Play greeting message7 Record greeting message9 Stop recording

Stop playback


Answering System

Key Operation0 Turn answering system off*4 Erase currently playing message*5 Erase all messages*6 Reset to a pre-recorded greeting

message (during greeting messageplayback)

*# End remote operation(or hang up)

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.

Turning on the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 Let the phone ring 20 times.

R A long beep is heard.3 Enter your remote access code within 10

seconds after the long beep.R The greeting message is played back.R You can either hang up, or enter your

remote access code again and beginremote operation (page 47).

Answering system settings

Call screeningWhile a caller is leaving a message, you canlisten to the call through the handset’sspeaker. To adjust the speaker volume, pressMDN or MCN repeatedly. You can answer the callby pressing M N on the handset. Callscreening can be set for each handset. Thedefault setting is “On”.1 MMENUN (right soft key) #3102 MbN: Select the desired setting. a MOKN

a MOFFN

Number of rings before the unitanswers a callYou can change the number of times thephone rings “Number of Rings” before theunit answers a call. You can select 2 to 9rings, or “Auto”. The default setting is “8 Rings”.“Auto”: The unit’s answering system answersat the end of the 5th ring when new messageshave been recorded, or at the end of the 8thring when there are no new messages. If youcall your phone from outside to listen to newmessages (page 47), you know that there areno new messages when the phone rings forthe 6th time. You can then hang up withoutbeing charged for the call.1 MMENUN (right soft key) #2112 MbN: Select the desired setting. a MOKN

a MOFFN

Caller’s recording timeYou can change the maximum messagerecording time allowed for each caller. Thedefault setting is “3 Minutes”.1 MMENUN (right soft key) #3052 MbN: Select the desired setting. a MOKN

a MOFFN

Selecting “Greeting Only”You can select “Greeting Only” which setsthe unit to announce a greeting message tocallers but not record messages.Select “Greeting Only” in step 2 on“Caller’s recording time”, page 48.Note:R When you select “Greeting Only”:

– If you do not record your own message,the unit will play the pre-recordedgreeting-only message asking callers tocall again later.

– If you use your own message, record thegreeting-only message asking callers tocall again later (page 43).


Answering System

Voicemail serviceIn addition to your unit’s answering system you may also have voicemail service fromyour phone service provider. Voicemail is an answering service that may be offered by yourphone service provider. This service can also record calls when you are unavailable to answerthe phone or when your line is busy. Messages are recorded on the phone company system andnot on the unit’s answering system.R To use the voicemail service rather than the units answering system, turn off the answering

system (page 43).If you have unit’s answering system set to on and also the voicemail enabled, the system withleast amount of rings will record the message first.Example:If the unit’s answering system is set to 4 rings (page 48) and the voicemail answering systemprovided by your phone company is set to 6 rings (call your service provider), the unit’sanswering system will record the incoming call first.When you have new messages, is displayed on the handset if message indication service isavailable. Please contact your phone service provider for details of this service.Important:R If still remains on the display even after you have listened to new messages, turn it off by

pressing and holding MMENUN (right soft key) for 2 seconds.

Character entryThe dial keys are used to enter characters and numbers. Each dial key has multiple charactersassigned to it. The characters that can be entered depend on the character entry mode(page 49).– Press MFN or MEN to move the cursor left or right.– Press dial keys to enter characters and numbers.– Press MCLEARN to erase the character or number highlighted by the cursor. Press and holdMCLEARN to erase all characters or numbers.

– Press * (Aaa) to switch between uppercase and lowercase.– To enter another character located on the same dial key, press MEN to move the cursor to the

next space, then press the appropriate dial key.– If you do not press any dial key within 2 seconds after entering a character, the character is

fixed and the cursor moves to the next space.

Character entry modesThe available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes exceptNumeric, you can select which character is entered by pressing a dial key repeatedly.When the unit displays the character entry screen:# a MbN: Select a character entry mode. a MOKNNote:R in the following tables represents a single space.


Useful Information

Alphabet character table (ABC)

z 1 2 3 4 5 6 7 8 9

Numeric entry table (0-9)

z 1 2 3 4 5 6 7 8 9

Greek character table ( )

z 1 2 3 4 5 6 7 8 9

Extended 1 character table ( )

z 1 2 3 4 5 6 7 8 9

R The following are used for both uppercase and lowercase:

Extended 2 character table ( )

z 1 2 3 4 5 6 7 8 9


Useful Information

R The following are used for both uppercase and lowercase:

Cyrillic character table ( )

z 1 2 3 4 5 6 7 8 9

Error messagesDisplay message Cause/solutionBase no powerorNo link to base.Reconnect mainbase AC adaptor.

R Confirm the base unit’s AC adaptor is connected to the unitand the power outlet correctly.

R The handset has lost communication with the base unit. Movecloser to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.

R The handset’s registration may have been cancelled.Re-register the handset (page 39).

CheckPhone Line

R The supplied telephone line cord has not been connected yetor not connected properly. Check the connections (page 11).

Checking R The automated call block function is in operation. Try againlater.

Error R Recording was too short. Try again.Memory Full R The phonebook memory is full. Erase unwanted entries

(page 26).R The call block list memory is full. Erase unwanted entries

(page 21).R The maximum number of base units (4) is already registered

to the handset. Cancel unused base unit registrations fromthe handset (page 39).

Userechargeablebattery.

R A wrong type of battery such as alkaline or manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 4, 8.

You must firstsubscribeto Caller ID.

R You must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.


Useful Information

TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on thehandset.

General use

Problem Cause/solutionThe handset does not turnon even after installingcharged batteries.

R Place the handset on the base unit or charger to turn on thehandset.

The unit does not work. R Make sure the batteries are installed correctly (page 11).R Fully charge the batteries (page 11).R Check the connections (page 11).R Unplug the base unit’s AC adaptor to reset the unit and turn off

the handset. Reconnect the adaptor, turn on the handset andtry again.

R The handset has not been registered to the base unit. Registerthe handset (page 39).

The handset display isblank or dark.

R The handset is in screen saver mode (page 15). Activate thehandset display again by:– pressing M N when on a call.– pressing any dial key at all other times.

R “LCD in charging” is set to “Off” while on charge.Change the setting (page 33).

R The handset is not turned on. Turn the power on (page 15).I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.

Your old telephone line cord may have a different wiringconfiguration.

R The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.

R Disconnect the base unit from the telephone line and connectthe line to a known working telephone. If the workingtelephone operates properly, contact our service personnel tohave the unit repaired. If the working telephone does notoperate properly, contact your phone service provider.

The base unit beeps. R New messages have been recorded. Listen to the newmessages (page 44).

The handset displaybegins operatingautomatically.

R Demonstration mode is activated. To turn off demonstrationmode:MOFFN a MMENUN (right soft key) #899 a MbN: “Off”a MOKN

Error sound is heard whenI press some keys onbase unit.

R Automated call block is being screened. Try again later.


Useful Information

Problem Cause/solutionI cannot use the intercomfeature.

R This feature is available between the handsets. Although thehandset displays “Intercom”, this feature is not available forsingle handset models.

The unit does not emit thespecified number of rings.

R The number of rings decreases by 1 from the specifiednumber of rings in below situations:– the first ring is turned off (“Off”) (page 31)– automated call block is set to “Block” (page 22)– any number of rings selected for answering system

(page 48)

Menu list

Problem Cause/solutionThe display is in alanguage I cannot read.

R Change the display language (page 15).

I cannot activate the ecomode.

R You cannot set eco mode when you set the repeater mode“On”. If required, set the repeater mode to “Off” (page 40).

I cannot register a handsetto a base unit.

R The maximum number of base units (4) is already registered tothe handset. Cancel unused base unit registrations from thehandset (page 39).

R The maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 39).

R You entered the wrong PIN. If you forget your PIN, see “Icannot remember the PIN.” (page 53).

I cannot remember thePIN.

R Change the PIN using the following method.1 MMENUN (right soft key) #1322 *7000

3 Enter the new 4-digit base unit PIN. a MOKN4 MbN: “Yes” a MOKN a MOFFN

Battery recharge

Problem Cause/solutionThe handset beeps and/or

flashes.R Battery charge is low. Fully charge the batteries (page 11).

I fully charged thebatteries, but– still flashes or– the operating time

seems to be shorter.

R Clean the battery ends ( , ) and the charge contacts witha dry cloth and charge again.

R It is time to replace the batteries (page 11).


Useful Information

Making/answering calls, intercom

Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer.

R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it(page 39).

R Activating eco mode reduces the range of the base unit instandby mode. If required, turn eco mode off (page 16).

Noise is heard, sound cutsin and out.

R You are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.

R Move closer to the base unit.R If you use a DSL/ADSL service, we recommend connecting a

DSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.

Sound quality seems to begetting worse.

R You have registered a handset that is not recommended. Theclearest sound quality is only possible by registering theprovided handset.

The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,31).

R Do not disturb mode is turned on. Turn it off (page 35).R If the handset is registered to multiple base units, the handset

may not be able to make or receive calls or communicate withthe base unit when the following conditions are met.– Eco mode is set to “Eco Plus” (page 16).– Base unit selection is set to “Auto” (page 33).In this case, place the handset near the base unit, then pressMECON and select “Eco” or “Eco Off”. Repeat for each baseunit.

The base unit does notring.

R The ringer volume is turned off. Adjust ringer volume (page 17,31).

I cannot make a call. R You dialled a call restricted number (page 38).R The key lock feature is turned on. Turn it off (page 19).

Caller ID/Talking Caller ID

Problem Cause/solutionCaller information is notdisplayed.

R You must subscribe to a Caller ID service. Contact your phoneservice provider for details.

R If your unit is connected to any additional telephoneequipment, remove and plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.

R Other telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.


Useful Information

Problem Cause/solutionCaller information isdisplayed or announcedlate.

R Depending on your phone service provider, the unit maydisplay the caller’s information at the 2nd ring or later. Set thefirst ring to “Off” (page 31).

R Move closer to the base unit.Caller information is notannounced.

R To use the Talking Caller ID feature, store the name andphone number in the phonebook (page 25).

R The handset or base unit’s ringer volume is turned off. Adjust it(page 17, 31).

R The Talking Caller ID feature is turned off. Turn it on (page 32).R Depending on the number of rings setting, the answering

system may answer calls before announcing the callerinformation. Select a different setting (page 48).

Time on the unit hasshifted.

R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 31).

Answering system

Problem Cause/solutionThe unit does not recordnew messages.

R The answering system is turned off. Turn it on (page 43).R The message memory is full. Erase unwanted messages

(page 44).R The recording time is set to “Greeting Only”. Change the

setting (page 48).R Your phone service provider’s voicemail service may be

answering your calls before the unit’s answering system cananswer your calls. Change the unit’s number of rings setting(page 48) to a lower value, or contact your phone serviceprovider.

R The answering system will not answer incoming calls while theother devices such as handsets are engaged in a call.

I cannot operate theanswering systemremotely.

R The remote access code is not set. Set the remote accesscode (page 47).

R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 47).

R The answering system is turned off. Turn it on (page 48).

Liquid damage

Problem Cause/solutionLiquid or other form ofmoisture has entered thehandset/base unit.

R Disconnect the AC adaptor and telephone line cord from thebase unit. Remove the batteries from the handset and leave todry for at least 3 days. After the handset/base unit arecompletely dry, reconnect the AC adaptor and telephone linecord. Insert the batteries and charge fully before use. If the unitdoes not work properly, contact an authorised service centre.


Useful Information

Caution:R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

Conditions of guarantee

Receipt No. Date of purchase

Model No. Serial No.

This guarantee is in addition to and does not in any way affect any statutory or other rights of

consumer purchasers. If within the applicable guarantee period, the product proves to be

defective by reason of faulty design, workmanship or materials, we undertake subject to the

following conditions to have the defective product (or any part or parts there of) repaired or

replaced free of charge.

1. The product shall have been purchased and used solely within either the U.K. or Ireland

and in accordance with standard operating instructions and the technical and/or Safety

Standards required in the U.K.

2. On being found defective, please consult with the retailer from where it was purchased for

assistance.

3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,

wear and tear, neglect, incorrect adjustment or repair, to damage caused through

installation, adaption, modification or use in an improper manner or inconsistent with the

technical and/or safety standards required in the country where this product is used, or to

damage occurred during transit to or from the purchaser.

4. If at any time during the guarantee period any part or parts of the product are replaced

with a part or parts not supplied or approved by us or of an objective quality safe and

suitable for the product, or the product has been dismantled or repaired by any person not

authorised by us, we shall have the right to terminate this guarantee in whole or in part

immediately without further notice.

5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the

repair or replacement of the product or any defective part or parts and no other remedy,

including, but not limited to, incidental or consequential damage or loss of whatsoever

nature shall be available to the purchaser.

6. This guarantee shall not apply to batteries and any other items of limited natural life.

7. Our decision on all matters relating to complaints shall be final. Any product or defective

part which has been replaced shall become our property.

8. The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic U.K. a branch of Panasonic Marketing Europe GmbH


Useful Information

IndexA Additional base units: 39

Alarm: 34Answering calls: 17Answering system: 43

Call screening: 48Erasing messages: 44, 45, 48Greeting message: 43Greeting only: 48Listening to messages: 44, 47Message list: 44New message alerting: 45Number of rings: 48Recording time: 48Remote access code: 47Remote operation: 47Turning on/off: 43

Auto intercom: 19Auto talk: 17, 33Automated call block: 22

B Baby monitor: 36Base unit

Cancelling: 39Selecting: 39

Battery: 11, 12C Call restriction: 38

Call share: 18Call waiting: 18Call Waiting Caller ID: 18Caller ID service: 41Caller list: 41Caller list edit: 42Category: 25Chain dial: 26Character entry: 49Conference calls: 18Control type: 13

D Date and time: 15Direct command code: 28Display

Clock: 33Colour: 33Display mode: 33Language: 15LCD backlight: 33Wallpaper: 33

Do not disturb mode: 35E Eco mode: 16

Equalizer: 18

Error messages: 51F First ring: 31H Handset

Deregistration: 39Locator: 14Name: 38Registration: 39

Hold: 18I Intercom: 19K Key lock: 19

Keytones: 33M Making calls: 17

Missed calls: 41Mute: 18

N Nuisance call block: 20O OK key: 13P Pause: 17

Phonebook: 25PIN: 38Power failure: 12Power on/off: 15Privacy mode: 33

R Recall/flash: 18Redialling: 17Repeater: 40Ringer tone

Intercom call: 30Outside call: 30

S Security for phone calls: 38Speakerphone: 17Speed dial: 27

T Talking Caller ID: 41Time adjustment: 31Transferring calls: 18Troubleshooting: 52

V Voicemail: 49Volume

Receiver: 17Ringer (Base unit): 17, 31Ringer for intercom call (Handset): 31Ringer for outside call(Handset): 17, 31Speaker: 17

57

Index

58

Notes

59

Notes

1 Reconnect AC adaptor to the base unit.

2 Check if telephone line cord is connected.

3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)

4 Read troubleshooting page in the Operating Instructions.

If your product is not working properly. . .IMPORTANT!

If you still have any problems, please call the Panasonic

DECT Helpline

0344 844 3899 (U.K.)

01289 8333 (Ireland)

or contact us through our website:

www.panasonic.co.uk

Sales Department:

Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP

© Panasonic Corporation 2018

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