IAF Test Form

Name: Totok Priyambodo

Test Date: 12/26/2014

Administered by: Elaine Pascoe

Method utilized to administer the test: Interview E-mail Other____________

IAF Code: 23 ISO 9001

IAF Test Revision: 1

Level: Level 1 Level 2 Level 3

Test Score: 97.5%

QuestionAuditing and leading the audit team.

Answer Correct Partially Correct

(Indicate% deducted)

Wrong Remarks (if

applicable)

5.2

1. What are the quality management principles and their application to the furniture, jewelry, sports goods, and games and toys business?

Customer Focus: Organizations depend on their customers and therefore, should understand current and future customer needs and strive to meet and exceed customer requirements and expectations. (ISO 9001 Clause Correlation 5.0, 7.0, 8.0)

Leadership: Leaders establish unity of purpose and direction of the organization. Leaders should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives. (ISO 9001 Clause Correlation 5.0, 6.0)

Involvement of people: People at all levels are the essence of an organization and their full involvement enables their abilities to be used to benefit the

x

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organization (ISO 9001 Clause Correlation 4.0, 6.0)

Process approach: A desired result is achieved more efficiently when activities and related resources are managed as a process(ISO 9001 Clause Correlation 4.0, 7.0, 8.0)

System approach to management: Identifying, understanding, and managing interrelated processes as a system contributes to the organization’s effectiveness and efficiency in achieving its objectives. (ISO 9001 Clause Correlation 4.0, 6.0, 7.0, 8.0)

Continual improvement: Continual improvement of the organization’s overall performance should be a permanent objective of the organization. (ISO 9001Clause Correlation 5.0, 8.0)

Factual approach to decision making: Effective decisions are based on the analysis of data and information. (ISO 9001Clause Correlation 4.0, 5.0, 8.0)

Mutually beneficial supplier relationships: An organization and its suppliers are interdependent and have a mutually beneficial relationship that enhances the ability of both to create value (ISO 9001Clause Correlation 4.0, 7.0, 8.0)

2. Can you explain in general the processes in

Furniture: Log

x

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the furniture¸ jewelry, sports goods, and games and toys business?

Sawmilling Process Kiln Dry Process Splitting and Cutting

Process Planning and drilling

process Sanding Process Finishing Process Packing process

Jewelry:Kiln-formed Art Glass – involves fusing glass of various shapes, in multiple layers, in a computer-controlled glass kiln. Fired at temperatures up to 1700 F, each art glass piece is fired to a temperature in excess of 12 hours and, depending on the complexity of the piece, may be fired 5-6 times before completion! Using compatible glass, traditional tools and artistic vision, the artist can shape the piece either before it is placed into the kiln or between firings. Annealing, or slow cooling of the fired glass piece is achieved by slowly cooling of the piece via the computer-controlled kiln. Without proper annealing, the glass is brittle and easily breakable. This general process is the common denominator throughout most of the glass art and jewelry.

Enameling – involves painting or otherwise applying fine glass powder onto copper, fine silver or directly onto glass and then heating in a kiln so that the glass powder becomes liquid and adheres to the material underneath it.

Frit-Painting – “Frit” or various sizes of glass powder (from uber-fine

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powder to mosaic-sized chunks) are placed on top of a sheet of glass in a pattern and then fired per the above. The Kessler Craftsman often combines an enameled outline with various colors of frit for color or texture.

Sports goods:Example for ball manufacturer, i.e. soccer, basket, volley, etc Forming the bladder Shaping the carcass Crafting the covers of

the balls Synthetic laminated

covers and leather covers

Final testing, inspecting, and packing

GamesGames mostly is based on computer game. Stages of development

Pre-alphaPre-alpha refers to all activities performed during the software project before testing. These activities can include requirements analysis, software design, software development, and unit testing. In typical open source development, there are several types of pre-alpha versions. Milestone versions include specific sets of functions and are released as soon as the functionality is complete.

AlphaThe alpha phase of the release life cycle is the first phase to begin software testing (alpha is the first letter of the

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Greek alphabet, used as the number 1). In this phase, developers generally test the software using white-box techniques. Additional validation is then performed using black-box or gray-box techniques, by another testing team. Moving to black-box testing inside the organization is known as alpha release.

Alpha software can be unstable and could cause crashes or data loss. In general, external availability of alpha software is uncommon in proprietary software, while open source software often has publicly available alpha versions. The alpha phase usually ends with a feature freeze, indicating that no more features will be added to the software. At this time, the software is said to be feature complete.

Beta"Beta Test" redirects here. For the upcoming film, see Beta Test (film).Beta, named after the second letter of the Greek alphabet, is the software development phase following alpha. Software in the beta stage is also known as betaware. Beta phase generally begins when the software is feature complete but likely to contain a number of known or unknown bugs. Software in the beta phase will generally

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have many more bugs in it than completed software, as well as speed/performance issues and may still cause crashes or data loss. The focus of beta testing is reducing impacts to users, often incorporating usability testing. The process of delivering a beta version to the users is called beta release and this is typically the first time that the software is available outside of the organization that developed it. Beta version software is often useful for demonstrations and previews within an organization and to prospective customers. Some developers refer to this stage as a preview, prototype, technical preview / technology preview (TP), or early access. Some software is kept in perpetual beta, where new features and functionality are continually added to the software without establishing a firm "final" release.

Beta testers are people who actively report issues of beta software. They are usually customers or representatives of prospective customers of the organization that develops the software. Beta testers tend to volunteer their services free of charge but often receive versions of the product they test,

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discounts on the release version, or other incentives.

As the Internet has facilitated rapid and inexpensive distribution of software, companies have begun to take a looser approach to use of the word "beta

Open and closed betaDevelopers release either a closed beta or an open beta; closed beta versions are released to a restricted group of individuals for a user test by invitation, while open beta testers are from a larger group, or anyone interested. The testers report any bugs that they find, and sometimes suggest additional features they think should be available in the final version. Examples of a major public beta test include the following:

Release candidateA release candidate (RC) is a beta version with potential to be a final product, which is ready to release unless significant bugs emerge. In this stage of product stabilization, all product features have been designed, coded and tested through one or more beta cycles with no known showstopper-class bug. A release is called code complete when the development team agrees that no entirely new source code will be added to this release. There could

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still be source code changes to fix defects, changes to documentation and data files, and peripheral code for test cases or utilities. Beta testers, if privately selected, will often be credited for using the release candidate as though it were a finished product. Beta testing is conducted in a client's or customer's location and to test the software from a user's perspective.

Releaseo Release to

manufacturingo General

availabilityo Release to webo Supporto End of life

Toys:General Product Components Surface coatings – outer surface - potential child

contact o Decorations,

labels, paints o and other

coating materials

Substrate – basic material of construction

o Plastic, vinyl, cloth, metal or combination

Mechanicalso Screws, clips,

springs, axels, gears, bushings

Electricalso Jacks, plugs,

connectors, o circuit boards,

coated wires, solder,

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capacitors, resistors, diodes

The process may involve: Blow molding injection molding die-casting spray painting sewing hand painting stuffing printing, etc.

Quality is integrated throughout the toy development process Concept Design Development Production Pilot Production Post Production

5.3

3. How do you assess the interaction of the quality management system with other normative documents, standard and other relevant standards?

ISO 9001 quality management system standard that required organization identify and evaluate the compliance to the certain standard, normative document and other standard that may applies to product and/or service.

x

5.4

4. Can you describe general business management concepts, practice and inter- relationship between policy, objectives and result?

Objectives are the goals set out by an entity based on the policies that are already in existence. The strategies are the methods employed to carry out the objectives.

x

5.5

5. What are the typical quality control steps in place for furniture manufacturing?

Storage rooms for wood raw materials should stay between 50-85°F (10-29°C) and moderate humidity.

This moisture content (MC) in the wood should never exceed 25% and ideally should stay around 12%.

Visual check of the

x

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wood for cracks, knots, or discoloration.

Visual check after assembly

Performance check, i.e. weight, glue, etc.

6. What are the typical quality control parameters that are tested for mattresses?

The spring core, the foundation, and the upholstery layers.

50%

7. What the general steps in jewelry manufacturing?

Step 1: Design making Step 2: Molding Step 3: Casting Step 4: Polishing Step 5:

Embellishment/Decorative processes

Step 6: Finishing Step 7: Plating Step 8: Quality Checking Step 9: Transporting and

Packaging

x

8. What are the different manufacturing processes in making jewelry?

Handmade Literally, made by hand, without the aid of mechanical devices other than ordinary hand tools. The major components, including joints, settings, etc., are handmade from plate, bar or wire. No manufactured parts may be included for an item to be labeled "Handmade."

Cast The method in which metals are poured or forced into molds which have cavities in the shape or form of the articles to be produced. Of the various casting processes, lost-wax casting is the one most commonly used. Lost-wax casting means the item is first sculpted from wax. The original wax sculpture, or a copy of it, is then used to make a mold and is lost in the actual casting process (thus the name lost wax casting).

x

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Die Struck The method in which metals are mechanically hammered into hardened steel dies to produce definite impressions. This process is used on a lot of signet rings.

Gold Filled & Rolled-Gold Plate Continuous plates of metal are covered mechanically by means such as soldering, brazing, or welding. The karat gold used is at least 10kt fine, and this gold covering can be applied to one or more surfaces of the base metal. Many quality costume jewelry manufacturers use this process to imitate the karat gold look of fine jewelry. Gold filled or rolled gold jewelry is not as durable as karat fine jewelry, however, because the actual layer of gold on the item is extremely thin.

Gold Electroplate Electroplate is the process of affixing a plate or layer of fine gold onto a base of metal by an electrolytic process (uses electricity and chemicals). This process can be used to improve appearance and to prevent disintegration. Since the gold plate used won't stick to most gemstones, you can have your problem costume jewelry plated to improve its appearance, or to help if you are experiencing discoloration from your costume or fine jewelry onto your skin. Like gold plate, this process imitates the karat gold look of fine jewelry, but is not as durable due to the thin layer of gold.

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9. What is the most critical quality control in drum manufacturing?

The size and shape of various components.

x

10. What type of quality control check is critical when manufacturing a baseball bat?

A repetitive impact testing to ensure the structural integrity of a baseball bat. Some factories have compressed-air cannons that shoot baseballs at precise points on the bat. High-speed cameras record the impact while accelerometers measure the velocity. In other plants, robotic arms whack the balls off over-sized golf tees. Inspectors collect data on the frequency of bending and how the balls travel off the bat.

x

11. What type of test is in place in basketball manufacturing?

24-hour air pressure test are "bounce tested" to meet the regulation for inflation pressure that results in each ball bouncing a prescribed height.

x

12. What are the most critical steps in toy manufacturing?

Quality control, The toy industry is directed by specific governmental regulations related to toy safety. Therefore, quality control is an important part of production. It begins with an inspection of the incoming raw materials and any finished parts.

x

13. What are some examples of testing criteria/requirements related to toy manufacturing?

Paint or surface coating materials, sharp edges and points, small parts/choking hazard, use-and-abuse testing, hazardous substances, flammability, toxicity, etc.

x

14. What are the different processes that may be involved with toy manufacturing?

Blow molding, injection molding, die-casting, spray painting, sewing, hand painting, stuffing, printing, etc.

x

15. What is outsourcing? How do you assess this?

In business, outsourcing is the contracting out of a business process to a third-party. Outsourcing sometimes involves

x

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transferring employees and assets from one firm to another, but not always. Outsourcing is also used to describe the practice of handing over control of public services to for-profit corporations.

Outsourcing includes both foreign and domestic contracting, and sometimes includes offshoring or relocating a business function to another country. Financial savings from lower international labor rates is a big motivation for outsourcing/ offshoring.

Assess mechanism: Check how they

selected thru purchasing mechanism

Check whether they evaluated regularly

16. How do you assess the impact of organization type, size, governance, structure, functions and relationships on development and implementation of the quality management system and certification activities?

The impact of organization type, size, governance, structure, functions and relationships on development and implementation of the quality management system and certification activities more to their commitment, how they plan, implement, manage, control, improve the implemented system, including the documented scope, I will assess: Scope of application Documented system Management, including

commitment, policy, objective

Provision of resources, including human resources

Process, including material, machine, method, control, inspection

Improvement mechanism, audit,

x

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inspection, process control, control of nonconformance, corrective and preventive action, management review

5.6

17. Are there any legal and other requirements related for the furniture, jewelry, sports goods, and games and toys business? What are they?

Furtniture1. SNI 7555.1:2009 Kayu

dan produk kayu – Bagian 1: Meja tamu

2. SNI 7555.2:2009 Kayu dan produk kayu – Bagian 2: Meja makan

3. SNI 7555.3:2009 Kayu dan produk kayu – Bagian 3: Meja Dapur

4. SNI 7555.4:2009 Kayu dan produk kayu – Bagian 4: Meja belajar untuk sekolah dasar

5. SNI 7555.5:2010 Kayu dan produk kayu Bagian 5: Bangku rias

6. SNI 7555.6:2010 Kayu dan produk kayu Bagian 6: Lemari pakaian

7. SNI 7555.7:2010 Kayu dan produk kayu Bagian 7: Meja rias

8. SNI 7555.8:2010 Kayu dan produk kayu Bagian 8: Meja teras

9. SNI 7555.9:2010Kayu dan produk kayu Bagian 9: Meja kantor

10. SNI 7555.10:2010Kayu dan produk kayu Bagian 10: Tempat tidur

11. SNI 7555.11:2011Kayu dan produk kayu - Bagian 11: Meja belajar untuk sekolah menengah pertama

12. SNI 7555.12:2011 Kayu dan produk kayu - Bagian 12: Kursi belajar untuk sekolah menengah pertama

13. SNI 7555.13:2011 Kayu dan produk kayu- Bagian 13: Kursi kuliah tunggal

14. SNI 7555.14:2011 Kayu

x

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dan produk kayu - Bagian 14: Meja belajar untuk sekolah menengah atas

15. SNI 7555.15:2011Kayu dan produk kayu Bagian 15 : Kursi belajar untuk sekolah menengah atas

16. SNI 7555.16:2011Kayu dan produk kayu Bagian 16: Kursi santai

17. SNI 7555.17:2011 Kayu dan produk kayu - Bagian 17: Kursi goyang

18. SNI 7555.18:2011 Kayu dan produk kayu Bagian 18: Kursi teras

19. SNI 7555.19:2011 Kayu dan produk kayu - Bagian 19: Kursi belajar untuk sekolah dasar

20. SNI 7555.20:2011 Kayu dan produk kayu - Bagian 20: Kursi sofa

21. SNI 7555.21:2011 Kayu dan produk kayu - Bagian 21: Bangku

22. SNI 7555.24:2011Furnitur - Bagian 24: Meja tamu - Rotan Furniture –

23. SNI 7555.23:2011 Furnitur Bagian 23: Kursi tamu Rotan

Furniture - Part 23: 24. SNI 7555.22:2011

Furnitur Bagian 22: Kursi tamu Bambu

25. 7555.25:2011 Furnitur - Bagian 25: Tempat tidur susun – Kayu Furniture

26. SNI 7555.26:2011 Furnitur - Tempat tidur sorong – Kayu

27. SNI ISO 5970:2012 Furnitur - Kursi dan meja untuk lembaga pendidikan - Ukuran fungsi

28. SNI ISO 7174-2:2012 Furnitur - Kursi - Penentuan stabilitas - Bagian 2: Kursi dengan

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sandaran berpegas atau sandaran bisa diatur ketika diatur sepenuhnya dan kursi goyang

29. SNI ISO 21016:2012 Furnitur kantor - Meja dan bangku - Metode uji untuk penentuan kestabilan, kekuatan dan ketahanan

30. SNI ISO 4211:2015 Furnitur Penilaian ketahanan permukaan terhadap cairan dingin (ISO 4211:1979, IDT)

31. SNI ISO 9098.1:2015 Tempat tidur susun untuk penggunaan rumah tangga Persyaratan keamanan dan pengujian - Bagian 1: Persyaratan keamanan(ISO 9098.1:1994, IDT)

32. SNI ISO 9098.2:2015 Tempat tidur susun untuk penggunaan rumah tangga Persyaratan keamanan dan pengujian - Bagian 2: Metode uji (ISO 9098.2:1994, IDT)

Sports goods1. SNI 12-2181-1991

Pelindung badan olah raga pencak silat

2. SNI 03-3647-1994 Tata cara perencanaan teknik bangunan gedung olah raga

3. SNI 06-1844-1990 Sol karet cetak sepatu olah raga (untuk pemakaian umum)

4. SNI 12-2194-1991 Matras untuk olah raga pencak silat

5. SNI 12-4666-1998 Ukuran pelindung dada olah raga bela diri kempo

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Toys1. RSNI3 8161:2015 Cat

untuk mainan anak -2. SNI 04-6280.2.7-2001

Keselamatan transformator tenaga, unit suplai daya dan sejenisnya - Bagian 2.7: Persyaratan khusus untuk transformers mainan

3. SNI ISO 8124-2:2010 Keamanan mainan - Bagian 2: Sifat mudah terbakar

4. SNI ISO 8124-1:2010 Keamanan mainan - Bagian 1: Aspek keamanan yang berhubungan dengan sifat fisis dan mekanis

5. SNI ISO 8124-3:2010 Keamanan mainan – Bagian 3: Migrasi unsur tertentu

6. SNI ISO 8124-4:2010 Keamanan mainan - Bagian 4: Ayunan, seluncuran dan mainan aktivitas sejenis untuk pemakaian di dalam dan di luar lingkungan tempat tinggal

7. SNI IEC 62115:2011 Mainan elektrik – Keamanan

8. SNI 6527.4:2012 Keamanan mainan - Bagian 4: Perangkat percobaan kimia dan kegiatan yang terkait

9. SNI 6527.6:2012 Keamanan mainan - Bagian 6: Simbol grafis untuk label pengingat usia

10. SNI 6527.5:2012 Keamanan mainan – Bagian 5: Seperangkat mainan kimia selain dari perangkat percobaan

11. SNI 6527.7:2012 Keamanan mainan - Bagian 7: Cat jari -

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Persyaratan dan metode uji

18. How do you assess the legal and other requirements that are applicable for the furniture, jewelry, sports goods, and games and toys business?

Review and have access applicable legal and other requirements for basic metals and fabricated metal products business.

Check how they determine the application of such applicable legal and other requirements.

Do they update the applicable legal and other requirements regularly?

Evaluate the compliances to the applicable legal and other requirements

x

19. How do you assess the compliances of company product or service to the legal and other requirements?

As the name implies, these audits are intended to review the site's/company's legal compliance status in an operational context. Compliance audits generally begin with products the applicable compliance requirements against which the operations will be assessed. This tends to include federal regulations, state regulations, permits and local ordinances/codes. In some cases, it may also include requirements within legal settlements.

Compliance audits may be multimedia or programmatic. Multimedia audits involve identifying and auditing all environmental media (air, water, waste, etc.) that apply to the operation/ company. Programmatic audits (which may also be called thematic or media-specific) are limited in scope to pre-identified regulatory areas, such as air.

Audits are also focused on

x

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operational aspects of a company/site, rather than the contamination status of the real property. Assessments, studies, etc. that involve property contamination/ remediation are typically not considered an environmental audit.

20. What infrastructure and work environment is needed for the furniture, jewelry, sports goods, and games and toys business or service?

Office buildings, including work area, utility area, parking area, etc.

Equipment, heavy equipment, light equipment, dump truck, etc.

Road transportation (hauling road)

Machines, main tools, support tools

Place for basic metals and fabricated metal products product placement (stock pile)

Communication tools, etc.

x

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