tesda f&b
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f& bTRANSCRIPT
Sample Data Gathering Instrument for Trainee’s Characteristics
Please answer the following instrument according to the characteristics described below. Encircle the letter of your choice that best describes you as a learner. Blank spaces are provided for some data that need your response.
Characteristics of learners
Language, literacy and numeracy (LL&N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural and language background
Ethnicity/culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Others( please specify)_____________
Education & general knowledge
Highest Educational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
Characteristics of learners
Age Your age: _____
Physical ability 1. Disabilities(if any)_____________________2. Existing Health Conditions (Existing illness if
any)a. Noneb. Asthmac. Heart diseased. Anemiae. Hypertensionf. Diabetesg. Others(please specify) ___________________
Previous experience with the topic
National Certificates
Previous learning experience
List down trainings related to national Certificate_________________________________________________________________________________
Training Level completed
National Certificates acquired and NC level______________________________________________________
a.
Learning styles a. Visual - The visual learner takes mental pictures of information given, so in order for this kind of learner to retain information, oral or written, presentations of new information must contain diagrams and drawings, preferably in color. The visual learner can't concentrate with a lot of activity around him and will focus better and learn faster in a quiet study environment.
b. Kinesthetic - described as the students in the classroom, who have problems sitting still and who often bounce their legs while tapping their fingers on the desks. They are often referred to as hyperactive students with concentration issues.
c. Auditory- a learner who has the ability to remember speeches and lectures in detail but
Characteristics of learners
has a hard time with written text. Having to read long texts is pointless and will not be retained by the auditory learner unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where they can watch, listen and then review what has happened.
f. Theorist - Learns most when ideas are linked to existing theories and concepts.
g. Pragmatist - Learns most from learning activities that are directly relevant to their situation.
Other needs a. Financially challengedb. Working studentc. Solo parentd. Others(please specify)
___________________________
FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in planning training sessions. Please check the appropriate box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. Clean Bar Areas
1.1 Keep bar tools, glassware and equipment clean and dry at all times
1.2 Identify and sort different types of glasses and other utensils according to shapes and usage
1.3 Identify and use the different cleaning materials and detergents
1.4 Store and stock bar tools, equipment and glassware according to establishment standard procedure
1.5 Prepare inventory and damage report.
1.6 Apply proper closing procedure according to established standards.
1.7 Clean and maintain bar areas, cabinet and stockroom according to establishment standard procedures
1.8 Keep bar stocks and displayed stocks free from dust
1.9 Observe safety measures in cleaning bar areas
1.10 Demonstrate proper garbage segregation/ disposal system scheme in accordance with environmental standards
2. Operate Bar
2.1 Sort and display alcoholic and non-alcoholic beverages according standard operating procedures (SOPs)
2.2 Prepare ice supplies, condiments, accessories and garnishes for specific concoctions
2.3 Prepare, check and segregate bar tools and glassware according to types and usage
CORE COMPETENCIES
CAN I…? YES NO
2.4 Perform mise en place for bar operation
2.5 Take orders according to standard operating procedures (SOPs).
2.6 Identify the different brand preferences of drinks and its classifications.2.7 Prepare and serve drinks according to standard operating procedures (SOPs).
2.8 Demonstrate proper suggestive selling techniques.
2.9 Familiarize with the Legislation that regulate serving of alcohol.
2.10 Recognize the behavioral warning signs of intoxication
2.11 Determine the proper and courteous manner in dealing with the intoxicated.
2.12 Maintain cleanliness and proper sanitation practices according to standard operating procedures.
2.13 After operation shut-down unnecessary equipment according to standard safety operating procedures (SOPs)
2.14 Store bltstled display, beverages and other perishable items on proper places
2.15 Report spoiled drinks and other stocks to the concerned person.
2.16 Check stocks for replenishment
2.17 Prepare and fill-up appropriate forms (e.g. requisition form, order form, etc.)
3. Prepare and mix cocktails
3.1 Classify the different alcoholic and non alcoholic beverages. (e.g. distilled spirits; compounded spirits, fermented beverages)
3.2 Identify with the different brands of alcoholic and non-alcoholic based on its respective classifications. (e.g. brandy----Fundador, Carlos I; scotch whisky---Johnny Walker Black Label; Chivas Regal etc.)
3.3 Use appropriate garnish, ice, condiments, and accessories on specific drink concoction
3.4 Determine glassware required for different types of beverages
3.5 Identify the different bar utensils and equipment and
CORE COMPETENCIES
CAN I…? YES NO
their uses.
3.6 Use appropriate measurements and unit conversions in mixing cocktail.
3.7 Perform proper mixing procedures
3.8 Follow to the standard cocktail mixing methods/ procedures
3.9 Identify tips in mixing drinks
3.10 Identify substitute for unavailable ingredients and garnishes
3.11 Identify the different categories of cocktails according to international standard recipes
3.12 Mix cocktail drinks according to international standard recipe and enterprise established cocktail recipes.
3.13 Identify the different types of non-alcoholic beverages in accordance with flavoring ingredients and form (including coffees and teas).
3.14 Prepare and mix non-alcohol drinks according to international standards and enterprise established recipes with appropriate garnish and prescribed amount of ingredients using standard mixing procedures
3.15 Distinguish the relationships of the names of non-alcoholic drinks based on the ingredients of some established cocktails.
3.16 Demonstrate basic working showmanship skills
3.17 Observe occupational health and sanitary practices according to enterprise service operating procedures.
4. Provide wine service
4.1 Develop and maintain current knowledge on food and beverage (e.g. typical food and wines of the local area, promotional activities, current food and beverage festivals, etc) as required by the job.
4.2 Identify and prepare appropriate type of glasses and other accessories for the service
4.3 Explain the correct procedures in serving wine
4.4 Interpret wine labels and terminologies
4.5 Identify and explain the different styles and types of wine
CORE COMPETENCIES
CAN I…? YES NO
4.6 Clean up table from used and empty glasses according to service procedures, sanitary and safety practices
4.7 Observe proper conduct and courtesy to the costumer at all times
4.8 Serve wine to guest according to enterprise established procedures
Evidences/Proof of Current Competencies
Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation
Current competen
ciesProof/Evidence Means of validating
Clean Bar Areas
Employment Certificate
Seminar Certificate
Certificate of Achievement
Certificate of Competency
Dry Sealed with Original Signature
Signature and Seal
Certified true copy
Authenticated by TESDA Self-assessment
Demonstration Interview
Operate Bar
Employment Certificate
Seminar Certificate
Certificate of Achievement
Certificate of Competency
Dry Sealed with Original Signature
Signature and Seal
Certified true copy
Authenticated by TESDA Self-assessment
Demonstration Interview
Prepare and mix cocktails
Employment Certificate
Dry Sealed with Original Signature
Signature and Seal
Seminar Certificate
Certificate of Achievement
Certificate of Competency
Certified true copy
Authenticated by TESDA Self-assessment
Demonstration Interview
Provide wine service
Experience
Seminar Certificate
Certificate of Achievement
Certificate of Competency
Demonstration Signature and Seal
Certified true copy
Authenticated by TESDA Self-assessment
Demonstration
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2), the Trainer will be able to identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required Competencies
Required Units of Competency/Learning
Outcomes based on CBC
Current Competencies
Training Gaps/Requirements
1. Clean Bar Areas
Clean bar and equipment Clean bar and equipment
Clean and maintain public areas
Clean and maintain public areas
Required Units of Competency/Learning
Outcomes based on CBC
Current Competencies
Training Gaps/Requirements
2. Operate Bar
Prepare bar for service Prepare bar for service
Take drink orders Take drink orders
Serve drinks Serve drinks
Deals with customers
affected with alcohol
Deals with customers
affected with alcohol
Close/turn over bar operations
Close/turn over bar operations
Required Units of Competency/Learning
Outcomes based on CBC
Current Competencies
Training Gaps/Requirements
3. Prepare and mix cocktails
Prepare and mix a range of
cocktails
Prepare and mix a range of cocktails
Prepare and mix a variety
of non-alcoholic drinks
Prepare and mix a variety
of non-alcoholic drinks
Use, clean and maintain bar tools, equipment and machineries for mixing cocktails and non-alcoholic drinks
Use, clean and maintain bar tools, equipment and machineries for mixing cocktails and non-alcoholic drinks
Required Units of Competency/Learning
Outcomes based on CBC
Current Competencies
Training Gaps/Requirements
4. Provide wine service
Explain different types of wines to customer
Explain different types of wines to customer
Recommend appropriate wine and food combinations to customers
Recommend appropriate wine and food combinations to customers
Prepare wine, glasses and accessories for service
Prepare wine, glasses and accessories for service
Open and serve wine Open and serve wine
Check wine for faults Check wine for faults
Using Form No.1.4, convert the Training Gaps into a Training Needs/ Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of the training needs identified.
Form No. 1.4: Training Needs
Training Needs
(Learning Outcomes)
Module Title/Module of Instruction
Explain different types of wines to customer
1. Provide wine service
Recommend appropriate wine and food combinations to customers
Prepare wine, glasses and accessories for service
Open and serve wine
Check wine for faults
SESSION PLAN
Sector : Tourism
Qualification Title : Bartending NCII
Unit of Competency : Provide wine service
Module Title : Providing wine service
Learning Outcomes:
LO1. Explain different types of wines to customer
LO2. Recommend appropriate wine and food combinations to customers
LO3. Prepare wine, glasses and accessories for service
LO4. Open and serve wine
LO5. Check wine for faults
A. INTRODUCTION
This module deals w/ the knowledge & skills required in explaining different types of wine to customer, recommending appropriate wine and food combinations to customers, preparing wine, glasses and accessories for service, opening and serving wine and checking wine for faults.
B. LEARNING ACTIVITIES
Conduct pre assessment
Preliminary Activities
LO 1: Explain different types of wines to customer
Learning Content Methods Presentation Practice FeedbackResource
sTime
Structure, history, health benefit and trends related to wines
Lecture / Discussion
Self-paced
Read information sheet on ---- types of wines and it’s characteristics.
Answer self-check 4.1-4
Compare answers to answer key
CBLMBooksInternet
• Different wine types and their styles
• Lecture / Discussion• Self-paced
Label terminology and presentation
Variations in wine production techniques
Wine terminologies
LO 2: Recommend appropriate wine and food combinations to customers
Impact of the wine production techniques to the style and taste of wine
The key structural components of wine
including:o alcohol,o tannin,o acid,o sugar,o fruit flavor
Guidelines for successful wine and food matching including:
o Commonly known food and wine marriages
o Using wine in cookingo Interaction of primary
flavors of food and wineo Wines for seasons and
social occasions
C. ASSESSMENT PLAN
Written Test Performance Test Practical examination
D. TEACHER’S SELF-REFLECTION OF THE SESSION
BARTENDING NCIICOMPETENCY-BASED LEARNING MATERIALS
List of Competencies
No. Unit of Competency Module Title Code
1.Clean Bar Areas Cleaing Bar Areas TRS512312
2.Operate Bar Operating Bar TRS512313
3.
Prepare and mix cocktails and non-alcoholic drinks
Preparing and mix cocktails and non-alcoholic drinks
TRS512314
4. Provide wine service
Providing Wine Service
TRS512315
MODULE CONTENT
UNIT OF COMPETENCY
MODULE TITLE Provide wine service
MODULE DESCRIPTOR:
NOMINAL DURATION:
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
LO 1: Explain different types of wines to customer
ASSESSMENT CRITERIA:
1. Wine list was presented to customer in accordance with the enterprise established service procedures
2. Appropriate wine types, styles, origin and or regions, viticulture (growing of wine) and vignification (wine production) were explained to guest
3. Appropriate wine labels and terminologies are properly interpreted
4. Customers were assisted in selecting wine according to taste
LEARNING OUTCOME NO. 4
Provide wine service
Contents:
1.
2.
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Assessment Criteria
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3.
4.
Conditions
The participants will have access to:
1.
2.
3.
Assessment Method:
1.
2.
3.
Learning Experiences
Learning Outcome 1
(LO TITLE)
Learning Activities Special Instructions
Information Sheet _______(Title)
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1.
2.
(Introductory Paragraph)
(Body)
Self- Check ______
(Type of Test) : (Instruction)
ANSWER KEY ____
1.2.3.4.
TASK SHEET _____
Title:
Performance Objective: Given (condition), ,you should be able to (performance) following (standard).
Supplies/Materials :
Equipment :
Steps/Procedure:
1.
2.
3.
4.
Assessment Method:
Performance Criteria Checklist ______
CRITERIADid you….
YES NO
1.
2.
3.
4.
5.
6.
7.
8.
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10.
11.
JOB SHEET _____
Title:
Performance Objective: Given (condition), ,you should be able to (performance) following (standard).
Supplies/Materials :
Equipment :
Steps/Procedure:
5.
6.
7.
8.
Assessment Method:
Performance Criteria Checklist ______
CRITERIADid you….
YES NO
1.
2.
3.
4.
5.
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7.
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11.
Evidence Plan
Competency standard:
Unit of competency:
Ways in which evidence will be collected: [tick the column]
Obse
rvati
on &
Dem
onst
rati
on &
Thir
d p
art
y R
eport
Port
folio
Wri
tten
The evidence must show that the trainee…
NOTE: *Critical aspects of competency
TABLE OF SPECIFICATION
Objectives/Content area/Topics
Knowledge Comprehension Application# of
items/% of test
TOTAL
Performance Test
Specific Instruction for the Candidate
Qualification
Unit of Competency
General Instruction:
Specific Instruction:
QUESTIONING TOOLQuestions to probe the candidate’s underpinning knowledge
Satisfactory response
Extension/Reflection Questions Yes No
1.
2.
3.
4.
Safety Questions
5.
6.
7.
8.
Contingency Questions
9.
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12.
Job Role/Environment Questions
13.
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16.
Rules and Regulations
17.
18.
19.
20.
The candidate’s underpinning knowledge was:
Satisfactory Not Satisfactory
Templates for Inventory of Training Resources
Resources for presenting instruction
Print Resources As per TR As per Inventory
Remarks
Non Print Resources As per TR As per Inventory
Remarks
Resources for Skills practice of Competency #1 ______________________________
Supplies and Materials As per TR As per Inventory
Remarks
Tools As per TR As per Inventory
Remarks
Equipment As per TR As per Inventory
Remarks
Note: In the remarks section, remarks may include for repair, for replenishment, for reproduction, for maintenance etc.