www.redcross.org

TerrorismPreparing for

the Unexpected

A1366Oct. 2001

evastating acts, such as the terrorist

attacks on the World Trade Center and

the Pentagon, have left many concerned

about the possibility of future incidents in

the United States and their potential impact.

They have raised uncertainty about what

might happen next, increasing stress levels.

Nevertheless, there are things you can do

to prepare for the unexpected and reduce

the stress that you may feel now and later

should another emergency arise. Taking

preparatory action can reassure you and

your children that you can exert a measure

of control even in the face of such events.

D

An American Red Cross mobile service center stationedat the Pentagon Sept. 18 shows one small part of theongoing response you can expect from the Red Cross in the advent of any disaster.

© 2001 by the American National Red Cross. All rights reserved.

What You Can Do to PrepareFinding out what can happen is the firststep. Once you have determined the eventspossible and their potential in your commu-nity, it is important that you discuss themwith your family or household. Develop adisaster plan together.

1. CREATE AN EMERGENCY

COMMUNICATIONS PLAN. Choose an out-of-town contact your familyor household will call or e-mail to check oneach other should a disaster occur. Yourselected contact should live far enough awaythat they would be unlikely to be directlyaffected by the same event, and they shouldknow they are the chosen contact. Makesure every household member has that con-tact’s, and each other’s, e-mail addresses andtelephone numbers (home, work, pager andcell). Leave these contact numbers at yourchildren’s schools, if you have children, andat your workplace. Your family should knowthat if telephones are not working, they needto be patient and try again later or try

e-mail. Many people flood the telephonelines when emergencies happen but e-mailcan sometimes get through when calls don’t.

2. ESTABLISH A MEETING PLACE.Having a predetermined meeting place awayfrom your home will save time and minimizeconfusion should your home be affected orthe area evacuated. You may even want tomake arrangements to stay with a familymember or friend in case of an emergency.Be sure to include any pets in these plans,since pets are not permitted in shelters andsome hotels will not accept them.

3. ASSEMBLE A DISASTER SUPPLIES KIT. If you need to evacuate your home or areasked to “shelter in place,” having someessential supplies on hand will make you and your family more comfortable— � Prepare a disaster supplies kit in an easy-

to-carry container such as a duffel bag orsmall plastic trash can.

� Include “special needs” items for anyhousehold member (infant formula oritems for people with disabilities or olderpeople), first aid supplies (including prescription medications), a change ofclothing for each person, a sleeping bag orbedroll for each, a battery powered radioor television and extra batteries, food, bottled water and tools.

� It is also a good idea to include some cashand copies of important family documents(birth certificates, passports and licenses)in your kit.

Copies of essential documents—like powers of attorney, birth and marriage certificates,

Children need to know their family members’ phone numbers and e-mail addresses. The information should becarried with them to school and easy for them to find athome.

insurance policies, life insurance beneficiarydesignations and a copy of your will—should also be kept in a safe location outsideyour home. A safe deposit box or the homeof a friend or family member who lives outof town is a good choice.

For more complete instructions, ask yourlocal Red Cross chapter for the brochuretitled Your Family Disaster Supplies Kit(stock number A4463).

4. CHECK ON THE SCHOOL EMERGENCY

PLAN OF ANY SCHOOL-AGE CHILDREN YOU

MAY HAVE. You need to know if they will keep childrenat school until a parent or designated adultcan pick them up or send them home ontheir own. Be sure that the school has updated information about how to reachparents and responsible caregivers to arrangefor pickup. And, ask what type of authoriza-tion the school may require to release a childto someone you designate, if you are notable to picup your child. During times ofemergency the school telephones may beoverwhelmed with calls.

For more information on putting together adisaster plan, request a copy of the brochuretitled Your Family Disaster Plan (A4466)from your local American Red Cross chap-ter. You may also want to request a copy ofBefore Disaster Strikes... How to Make SureYou’re Financially Prepared (A5075) for spe-cific information on what you can do now toprotect your assets. These documents arealso available at www.redcross.org.

If Disaster Strikes� Remain calm and be patient. � Follow the advice of local emergency

officials.� Listen to your radio or television for news

and instructions. � If the disaster occurs near you, check for

injuries. Give first aid and get help for seriously injured people.

� If the disaster occurs near your home while you are there, check for damageusing a flashlight. Do not light matches or candles or turn on electrical switches.Check for fires, fire hazards and otherhousehold hazards. Sniff for gas leaks,starting at the water heater. If you smellgas or suspect a leak, turn off the main gasvalve, open windows, and get everyoneoutside quickly.

� Shut off any other damaged utilities.� Confine or secure your pets.� Call your family contact—do not use the

telephone again unless it is a life-threatening emergency.

� Check on your neighbors, especially thosewho are elderly or disabled.

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On Sept. 14 in New York City, a Red Cross worker comfortsa woman shaken by the World Trade Center attack.

A WORD ON WHAT COULD HAPPEN

As we learned from the events of September11, 2001, the following things can happenafter a terrorist attack:� There can be significant numbers of casual-

ties and/or damage to buildings and theinfrastructure. So employers need up-to-date information about any medical needsyou may have and on how to contact yourdesignated beneficiaries.

� Heavy law enforcement involvement atlocal, state and federal levels follows a terrorist attack due to the event’s criminalnature.

� Health and mental health resources in theaffected communities can be strained totheir limits, maybe even overwhelmed.

� Extensive media coverage, strong publicfear and international implications andconsequences can continue for a prolongedperiod.

� Workplaces and schools may be closed,and there may be restrictions on domesticand international travel.

� You and your family or household mayhave to evacuate an area, avoiding roadsblocked for your safety.

� Clean-up may take many months.

EVACUATION

If local authorities ask you to leave yourhome, they have a good reason to make thisrequest, and you should heed the adviceimmediately. Listen to your radio or TV, follow the instructions of local emergencyofficials and keep these simple tips in mind—� Wear long-sleeved shirts, long pants and

sturdy shoes so you can be protected asmuch as possible.

� Take your disaster supplies kit. � Take your pets with you; do not leave

them behind. Because pets are not permitted in public shelters, follow yourplan to go to a relative or friend’s home, or find a “pet-friendly” hotel.

� Lock your home. � Use travel routes specified by local authori-

ties—don’t use shortcuts because certainareas may be impassable or dangerous.

� Stay away from downed power lines.Listen to local authorities. They will provideyou with the most accurate information spe-cific to an event in your area. Staying tunedto local radio and television, and followingtheir instructions is your safest choice.

If you’re sure you have time:� Call your family contact to tell them where

you are going and when you expect toarrive.

� Shut off water and electricity before leav-ing, if instructed to do so. Leave naturalgas service ON unless local officials adviseyou otherwise. You may need gas for heat-ing and cooking, and only a professionalcan restore gas service in your home onceit’s been turned off. In a disaster situationit could take weeks for a professional torespond.

SHELTER IN PLACE

If you are advised by local officials to “shelterin place,” what they mean is for you to remaininside your home or office and protect your-self there. Close and lock all windows andexterior doors. Turn off all fans, heating andair conditioning systems. Close the fireplacedamper. Get your disaster supplies kit, andmake sure the radio is working. Go to an interior room without windows that’s aboveground level. In the case of a chemical threat,an above-ground location is preferable becausesome chemicals are heavier than air, and mayseep into basements even if the windows areclosed. Using duct tape, seal all cracks aroundthe door and any vents into the room. Keep listening to your radio or television until youare told all is safe or you are told to evacuate.Local officials may call for evacuation in spe-cific areas at greatest risk in your community.

ADDITIONAL POSITIVE STEPS YOU CAN TAKE

Raw, unedited footage of terrorism events andpeople’s reaction to those events can be very

upsetting, especially to children. We do notrecommend that children watch televisionnews reports about such events, especially if the news reports show images over andover again about the same incident. Youngchildren do not realize that it is repeatedvideo footage, and think the event is happen-ing again and again. Adults may also need to give themselves a break from watchingdisturbing footage. However, listening tolocal radio and television reports will pro-vide you with the most accurate informationfrom responsible governmental authoritieson what’s happening and what actions youwill need to take. So you may want to makesome arrangements to take turns listening tothe news with other adult members of yourhousehold.

Another useful preparation includes learningsome basic first aid. To enroll in a first aidand CPR course, contact your localAmerican Red Cross chapter. In an emer-gency situation, you need to tend to yourown well-being first and then consider firstaid for others immediately around you,including possibly assisting injured people to evacuate a building if necessary.

People who may have come into contactwith a biological or chemical agent may needto go through a decontamination procedureand receive medical attention. Listen to theadvice of local officials on the radio or tele-vision to determine what steps you will needto take to protect yourself and your family.As emergency services will likely be overwhelmed, only call 9-1-1 about life-threatening emergencies.

A disaster supply kit, with items like those shown and aradio and extra batteries, is an essential resource in timesof emergency.

First Aid Primer If you encounter someone who is injured,apply the emergency action steps: Check-Call-Care. Check the scene to make sure it is safe for you to approach. Then checkthe victim for unconsciousness and life-threatening conditions. Someone who has a life-threatening condition, such as notbreathing or severe bleeding, requires imme-diate care by trained responders and mayrequire treatment by medical professionals.Call out for help. There are some steps thatyou can take, however, to care for someonewho is hurt, but whose injuries are not lifethreatening.

CONTROL BLEEDING

� Cover the wound with a dressing, andpress firmly against the wound (directpressure).

� Elevate the injured area above the level of the heart if you do not suspect that thevictim has a broken bone.

� Cover the dressing with a roller bandage.� If the bleeding does not stop:

– Apply additional dressings and bandages.

– Use a pressure point to squeeze the artery against the bone.

� Provide care for shock.

CARE FOR SHOCK

� Keep the victim from getting chilled oroverheated.

� Elevate the legs about 12 inches (if brokenbones are not suspected).

� Do not give food or drink to the victim.

TEND BURNS

� Stop the burning by cooling the burn withlarge amounts of water.

� Cover the burn with dry, clean dressings or cloth.

CARE FOR INJURIES TO MUSCLES, BONES

AND JOINTS

� Rest the injured part.� Apply ice or a cold pack to control

swelling and reduce pain.� Avoid any movement or activity that

causes pain.� If you must move the victim because the

scene is becoming unsafe, try to immobilizethe injured part to keep it from moving.

BE AWARE OF BIOLOGICAL/RADIOLOGICAL

EXPOSURE

� Listen to local radio and television reportsfor the most accurate information fromresponsible governmental and medicalauthorities on what’s happening and whatactions you will need to take.

� The Web sites referenced at the end of thisbrochure can give you more informationon how to protect yourself from exposureto biological or radiological hazards.

REDUCE ANY CARE RISKS

The risk of getting a disease while givingfirst aid is extremely rare. However, toreduce the risk even further:� Avoid direct contact with blood and other

body fluids.� Use protective equipment, such as dispos-

able gloves and breathing barriers.� Whenever possible, thoroughly wash your

hands with soap and water immediatelyafter giving care.

It is important to be prepared for an emer-gency and to know how to give emergencycare.

More InformationAll of these recommendations make goodsense, regardless of the potential problem.For more information on how to get readyfor disaster and be safe when disaster strikes,or to register for a first aid and CPR course,please contact your local American RedCross chapter. You can find it in your telephone directory under “American RedCross” or through our home page atwww.redcross.org under “your local chapter.”

For information about your community’sspecific plans for response to disasters andother emergencies, contact your local officeof emergency management.

For information on what a business can doto protect its employees and customers aswell as develop business continuity plans, seewww.redcross.org/services/disaster/bepreparedor request a copy of the EmergencyManagement Guide for Business andIndustry and/or Preparing Your Business forthe Unthinkable from your local AmericanRed Cross chapter.

For more information about the specificeffects of chemical or biological agents, the following Web sites may be helpful:

Centers for Disease Control and Preventionwww.bt.cdc.gov

U.S. Department of Energy www.energy.gov

U.S. Department of Health and Human Services

www.hhs.gov

Federal Emergency Management Agencywww.rris.fema.gov

Environmental Protection Agencywww.epa.gov/swercepp

Johns Hopkins University www.hopkins-biodefense.org

Supplies for rescue workers are unpacked at thePennsylvania crash site on Sept. 13. The Red Cross canprovide necessities very quickly to almost any location foras long as they are needed.