TERESA TURNER tturner@west.net

P.O. Box 845 Paso Robles, CA 93447

805 769 6161 EXECUTIVE SUMMARY In real estate since 2003, I have developed strong interpersonal skills working at all levels of management. Although seeking a role in management with a creative company that will allow me to expand my talents, I am also considering other available long term positions. Able to work independently to achieve company goals.

SKILLS Extensive standard computer skills in Word, Excel, Outlook, Publisher, and PowerPoint. On-line research, social media and QuickBooks Pro. Additional special skills in analytical software, including Multiple Listing Service (MLS), property tax recording software, transactional software, and electronic authentication systems. Created professional documents as a technical writer and have used different government-based websites. Adapted to new software management tools very rapidly, enhancing my effectiveness in many roles.

PROFESSIONAL EXPERIENCE Community Association Manager, Real Estate Agent | March 2003 – February 2015 Independent Contractor | Paso Robles, Santa Barbara, South Bay (Los Angeles) Managed a portfolio of eight community associations. Budgeting, vendor bidding, and insurance administration. Assisted homeowners and associations with problem resolution. Physical inspections and management of the maintenance of all communities. Management of compliance issues in a community. Worked closely with vendors to coordinate maintenance services. Attended Community Association Board meetings. Executed duties as stipulated in client contract and/or agreement. Primarily residential sales with some commercial leases. Traveling real estate software and internet-related training instructor plus lectures using PowerPoint for demonstrations and instructions using SnagIt for Screen Capture, Recording, and Presentation. Technical Writer for the MLS user’s guide. Board of Directors, Local Director, Community Relations Chairperson, MLS and MLS Design Team, Capital Improvement, Grievance and Education Committees. Certificates of Completion of Training. Certificates of Appreciation (from Japan). Member of the Year. Outstanding Service and Dedication Award. Code of Ethics Certificate. Office Manager | January 2014 - August 2014 Avlite Aviation | Paso Robles, California Aerospace and Defense. Office Manager of accounts and Government contracts. AP & AR using QuickBooks Pro. Processed weekly payroll using Payality and Wells Fargo Payroll system. Managed Government contracts using MS Office Suite, DLA Internet Bid Board System (DIBBS), Inventory Location Service (ILS), and Wide Area Workflow (WAWF). Processed all orders and international shipments. Assistant to CEO. Executive Assistant | September 2009 - September 2011 Haight Properties | Santa Barbara, CA Maintained multi-family property insurance and reports. Assisted in foreclosures, lawsuits, refinance, and acquisitions for a General Partner of Investors. Maintained stock-market litigation claims. Daily functions of an assistant. Streamlined daily operations. Account/Project Manager | November 2000 - November 2001 Dynamic Systems, Inc. (VAR) | Los Angeles, California Maintained JPL house account. On-site relations. Up sales of products. Maintained $9 million house account for Jet Propulsion Laboratory (JPL). Secured configurations, quotes, and closing of JPL sales of Sun Microsystems and Veritas products. Performed on-site visits with customers utilizing public relations, marketing, and sales skills. Successfully increased profit margin by 4%.

TERESA TURNER tturner@west.net P.O. Box 845 Paso Robles, CA 93447 805 769 6161 Page 2 Accurately provided sales reports to management in a timely fashion by a simplifying complexity of the process. Communicated to customers of all skill levels’ ranging from novice to expert. Identified customer needs and developed cost-effective solutions. Self-Employed | October 1991 - September 1995 & February 1998 - November 2001 Consulting & Free-lance for short and long-term contracts | Santa Barbara & Palos Verdes Estates, CA Various assignments. Developed and designed contracts for start-up self-directed retirement plan company. Bookkeeper for computer repair shop. Designed web sites. Globex, Inc., sales (Surplus Aircraft Parts, Commercial & Government). Designed, edited and indexed a self-published book, written by WWII vet. Resume writer for actors. Inside-Sales Representative a Benefit Software Company (Workers' Compensation and Employee Benefit Software), Quality Assurance, Alias-WaveFront Technologies (Module Security Tests), Outside Sales Representative, Santa Barbara County Film Council (Print Ads and Format). Software Analyst/Technical Support | February 1997 - January 1998 Alliance Manufacturing Software | Santa Barbara, California Technical support for an inventory-control, purchase-planning (MRP-ll) and work scheduling BOM software. Provided customer training and technical support for a company specializing in custom (BOM) manufacturing-related software products. Interacted with customers from all skill levels, ranging from novice to expert. Analyzed problems and determined solutions to meet specific customer requirements. Operations Coordinator | October 1995 - January 1997 Pacifica Real Estate (Commercial Property Management Division) | Santa Barbara, California Coordinated property management operations for the Commercial and Retail Property Division. Supervised the workflow of three property managers and two office assistants. Tracked monthly rental revenue. Recovered over $500K in overdue common usage fees and rents. Prepared budgets, financial reports, and reconciliations. Audited leases to assure rules and regulations were being followed by both parties. Software Configuration Management | January 1988 - September 1991 Delco Systems | Santa Barbara, California Promoted from Personal Computer Manager to Software Librarian to Software Technician for Software Configuration Management. Converted media from one platform to another. Assured the integrity of software written by software engineers by testing and correcting test scripts (QA). Utilized software configuration management (SCM), version-control systems and document changes. Wrote documents (Version Description and Software Instruction Documents, Application Software and Department Practice Instructions) supporting quality assured software. Documents were written for platforms that included Windows, UNIX, and a variety of other platforms used by the DoD, plus flowcharting diagrams. Experience with MIL-STD-1679A, MIL-STD-2167A, and Engineering Change Orders (ECOs). Maintained over 5,000 media pieces throughout the U.S. as a Software Librarian. Managed twelve IBM PCs and VAX system as a Personal Computer Manager. Trained Industrial and Manufacturing Engineers on various software applications.

EDUCATION OTHER ACTIVITIES

Santa Barbara City College Paso Robles Association of Realtors - 2013-2014

Computer Science, Interpersonal Communication and Theater courses. Board of Directors and Community Relations Chairperson

2001 Sun Microsystems Paso Robles Food Cooperative – 2013 to present Sales training (SunFire,Enterprise Systems,Workgroup Systems) Steering and Business Committee Member 1999 Fred Pryor “How to Deliver Exceptional Customer Service”