tenovus impact report 2013/2014

Making a differenceto cancer patients and their families in the heart of the community

tenovus.org.uk

Impact Report 2013/2014

Impact Report NEW CHART.indd 1 9/16/2014 3:15:16 PM

tenovus.org.uk

Message from the Chair and Chief Executive 1

Our achievements and plans 3

Support whenever and wherever you need us 4

Funding research today to make a difference tomorrow 13

Prevention is the best cure 17

Start spreading the news 19

Celebrate good times 21

Bake sales to abseils! Raising funds and having fun 23

Shop ‘til you drop 27

Our volunteers 29

How we raised our money… 31

…and how it helped 32

A big thank you 33

Contents



Well, what can we say about this year apart from what a spectacular twelve months it has been! Not only did we celebrate our 70th birthday in style, we expanded our services into more communities and were able to help more people than ever before.

In the past year, we’ve carried on working hard to make sure we’re active in local communities, so that our services are available whenever and wherever they’re needed most. At Tenovus, one of our main aims is to improve people’s access to cancer care, so that everyone has the advice, treatment and support they need, wherever they live. This year, we’ve been able to really address this with the launch of our second Mobile Cancer Support Unit, which focusses on the treatment of lymphoedema.

Our second Mobile Unit has brought this vital service closer to people’s homes and since its launch in October 2013, has delivered nearly 700 treatments. Meanwhile, our first Mobile Unit continues to provide chemotherapy treatments to hundreds of people. Amazingly, this year we were able to save cancer patients over 45,000 miles of travelling to and from hospital.

We’ve continued to innovate, working hard towards equal access to cancer support and treatment for everyone. In March we were thrilled to launch our brand new ‘ManVan’ in partnership with Prostate Cancer UK and Movember. The ManVan, a converted 38ft motorhome, will travel to communities across the country to support men living with, and affected by, prostate and testicular cancer. This brand new service for Wales will mean we can better support the thousands of men who are living with and beyond cancer, every year.

The ‘Sing with Us’ project continues to be successful, with six new choirs launched this year. The project was set up in 2010 when research with Cardiff University was undertaken to demonstrate that singing was beneficial for cancer patients, reducing their feelings of isolation, anxiety and pain. Our new choirs, including our first in North Wales brings our total to twelve. The choirs have been hugely successful in bringing cancer support to the heart of the community and they sound fantastic! One of the highlights of the last twelve months was bringing together nearly 500 of our choir members to perform on the stage of the Wales Millennium Centre in Cardiff for our 70th Birthday Gala Concert in December.

We know that money worries are one of the biggest concerns for cancer patients and their families, which is why the advice given by our Cancer Support Advisors is so important. This year we were able to claim over £1.6 million in benefits and other entitlements on their behalf, an increase of 29% on last year.

This year we celebrated our history of cancer research and the thousands of people it has meant we can treat, help and support. In October, our 70th Birthday Research Conference; ‘From Cells to Singing’, showcased the depth and breadth of the cancer research we’ve

Message from the Chair and Chief Executive

1


tenovus.org.uk

funded over the years. This year, the extent of our research increased further, with 20 new project grants being awarded, bringing our total number of active research projects to nearly 40.

As we celebrated our 70th birthday, we were of course reminded of our beginnings, when ten volunteers came together in 1943 and established Tenovus. Volunteers continue to drive the organisation and we now have over 1,900, each of whom helps to make a real difference in the heart of the community.

In addition to our volunteers, we must recognise the incredible commitment from our staff, Trustees and Patrons. Each and every one, continues to show dedication and passion in helping us achieve our aims.

We’d both like to say a huge thank you to all our amazing supporters. Thanks to your hard work, commitment and generosity, we were able to help more people affected by cancer than ever before.

We wouldn’t have been able to achieve this without you.

Th ank you

Claudia McVie,Chief Executive

Richard Sims, Chair of the Board of Trustees

2



Our achievements and plansOur Impact Report updates you on what we’ve been up to in the last financial year, as well as what we plan to do next year.

Our ambition is a future where fewer people get cancer and those that do are able to access the treatment and support they need, no matter where they live.

At Tenovus, we have four simple aims: To provide support and enable treatment to cancer patients and their families closer to home in unique ways

To represent the needs of cancer patients and their families

To conduct and fund research to improve cancer outcomes and experience

To work with communities to develop and implement realistic cancer prevention and healthy lifestyle programmes

In the last twelve months we’ve worked towards making these aims a reality. We’ve introduced new services to bring cancer care closer to home and expanded our support services into more communities. We’ve funded research that we know addresses the real issues faced by cancer patients and their families every day, as well as research which will improve the ways cancer is diagnosed and treated in future.

We know that 40% of all cancers are preventable through good lifestyle choices, like being safe in the sun, good diet and exercise and not smoking. Our cancer prevention programmes have grown this year and have reached more people than ever before. We’ve taken these programmes out into the community through our shops and using our online Health Check.

Looking ahead to next year, we want to be there for anyone who is affected by cancer, by increasing the number of people we speak to on our Freephone Cancer Support Line, who use our counselling and welfare advice services or sing in our choirs. We want to reach more people and in particular, those in deprived or hard-to-reach communities that are more at risk from cancer.

We want to continue to fund high quality research across Wales through our PhD Studentships and Innovation Grants, making sure that research is beneficial and relevant for cancer patients and their families.

We’re also going to take our cancer prevention programmes and online Health Check into even more communities, working in partnership with key organisations and our shops, to focus on promoting sun safety and quitting smoking.

We’ll also be taking part in more Welsh Government and UK Government consultations regarding policies that could impact people affected by cancer in Wales, so that we can help shape them.

3


tenovus.org.uk

Support whenever and wherever you need usOne of our main aims at Tenovus is to provide support and treatment to cancer patients and their families closer to home in unique ways. We do this by making sure that everyone has access to our services, whenever and wherever they need them by bringing cancer support to the heart of the community.

In 2013/2014 our Cancer Support Team grew with the expansion of our existing services into new communities as well as the launch of new services. This year we registered 3,120 new patients, with 22% using more than one of our services on a regular basis. Every single one of our services is provided for free, for as long as they’re needed.

All you’ve got to do is call Our Freephone Cancer Support Line is the first point of contact for anyone worried about cancer. Whether they’ve had a diagnosis themselves, are worried about a loved one, or just want to know more. The Support Line is open 8am – 8pm, 7 days a week and this year, we handled nearly 9,000 calls. 12% of calls came through in the evenings or at weekends, underlining the need for the Support Line to be open outside normal office hours.

We are still the only cancer charity in Wales to be at the end of the phone, 8am – 8pm, 365 days a year. This year also saw the continuation of our Tenovus Cancer Callback service, which is funded by the Burdett Trust for Nursing. This is a service for newly diagnosed cancer patients who get a regular series of phone calls from us. We call them after one week, one month and after six months, to give advice and support on all aspects of diagnosis and treatment. This year over 550 referrals were received. Initial analysis by the University of South Wales has shown that 89% of patients rated the service as either excellent (75%) or good (14%). Despite funding for the project coming to an end on 31st December 2014, the service will continue as a key part of the Support Line so we can carry on supporting newly diagnosed cancer patients, when they need it most.

4



Someone to talk toIn 2013/2014 we expanded our face-to-face counselling services into even more communities and now offer it in sixteen outreach settings across Wales. We delivered 1,302 sessions, an increase of 13% on last year, and were also able to provide counselling by phone or Skype.

We continued to look at ways of extending our support into new communities and one of our Innovation Grant projects, led by Swansea Metropolitan University, is a pilot study using an online counselling platform for young people affected by cancer. The project lets young people access a weekly session with a qualified counsellor to talk about their worries or concerns online.

Our bereavement groups are for anyone who’s lost a loved one to cancer and this year we set up a new group in Swansea and made plans to set one up in Wrexham.

Meet David, who has been having counselling sessions with our counsellor Claire. In 2010 David went for a routine MRI scan, which revealed an incurable brain tumour. Within 24 hours his and his family’s lives had been turned upside-down.

I’d asked not to be given a life expectancy, however reading between the lines, twelve to eighteen months seemed the probable period. Chemotherapy and radiotherapy courses followed and over the next couple of years I underwent

two craniotomies. The operations I had, have affected my left peripheral vision which meant I had to give up my three passions; driving, working and playing football. It’s been a long and difficult journey. It’s now nearly four years since my initial diagnosis and I’m still here fighting with as great a determination. The counselling I’ve received from Tenovus has been an inspiration! I would describe it as a rubber ring which kept me afloat, when I felt like I was drowning. The ability to offload your thoughts, feelings, fears and hopes has been invaluable. When you’re given a terminal diagnosis you can’t help but bottle up your feelings. I try to protect my family from my own pain, as I don’t want to upset them any further. Having my Tenovus counsellor to talk to has made all the difference. Cancer has taken over our lives, but Tenovus’ services have helped me to feel back in control and realise cancer is not an end, just a different path forward.

David Payne, Pontyclun

5


tenovus.org.uk

“Tenovus’ services have helped me to

feel back in control.”



Support in the communityThis year we expanded our outreach clinics so that our services can be accessed more easily in communities across Wales. You’ll now fi nd a Tenovus Cancer Support Advisor in 20 venues across Wales including hospitals such as Ysbyty Gwynedd, Wrexham Maelor and Withybush as well as community and care centres. The Cancer Support Team gave up to 70 hours of outreach advice each week, with over 1,500 appointments during the year. Excluding our Sing with Us choir members, over half of our clients were referred through our outreach services.

In March we opened a new offi ce in Carmarthen which will act as a hub for our services in West Wales including counselling and welfare and benefi ts advice.

More and more people in Wales are surviving and living with cancer than ever before, which is why we’ve tailored our services to respond to this. In order to support people living beyond cancer, we’ve expanded the range and location of support services we offer. This year, we developed our creative support groups including ‘Write with Us’ and ‘Draw with Us’ and next year we’ll be launching even more. These groups offer people affected by cancer the chance to meet up and express themselves creatively with others who are going through similar experiences.

As well as this, members of our Cancer Support Team delivered over 250 talks about our services out in the community to healthcare professionals, other charities, support and community groups.

7

developed our creative support groups including ‘Write with

Trish Melbourne

Tenovus Calendar 2014

Illustrated by members of ‘Draw with Us’, a group of cancer patients and their families.

tenovus.org.uk

Maggie Thomas


tenovus.org.uk

Bringing treatment to you

One of Tenovus’ aims is to provide treatment and support to cancer patients and their families closer to home, saving long and expensive journeys to and from hospital. Since 2009 we’ve been bringing treatment into the heart of the community with our first Mobile Cancer Support Unit. Thanks to funding from the Welsh Government, The Walk the Walk Foundation, The Wolfson Foundation, The Simon Gibson Charitable Trust, The Rank Foundation and The Dorothy Howard Charitable Trust, we were thrilled to launch our second Mobile Unit in October, to provide a dedicated lymphoedema service.

Lymphoedema is an incurable condition which can often be a side effect of cancer treatment that causes swelling in the body’s tissues leading to pain and a loss of mobility. Almost immediately, the Unit was operating five days a week and since its launch in October, nearly 700 treatments have been delivered. Over the last twelve months we provided 1,200 treatments to 362 lymphoedema patients on board both of our Units.

This year we saved cancer patients over 45,000 miles of travelling to and from hospital for treatment and our Mobile Cancer Support Units continue to bring treatment and support to the heart of communities that need it most.

8



Meet Louise who was diagnosed with breast cancer in 2013 when she was just 37.

After being diagnosed in July, I started chemotherapy in October and relied on my friends and family for help when I felt too ill to do the school run.

Family life is busy and going through chemotherapy meant I had to slow down and take it easy. I found this really hard, especially when so many people rely on me. I was really lucky. I had all of my treatment on Tenovus’ Mobile Cancer Support Unit which has been so convenient. Parking is a dream compared to the hospital and the atmosphere on board is so warm and friendly. It’s lovely to see the same staff each time and you get to know each other so you really feel like they’ve been on the journey with you. Having so few patients at a time, means that you never have to wait long, and the team can be really attentive. Whether it was advice, a cup of tea or just a chat, I knew they were there if I needed anything and it all helped make my treatment much more bearable.Nothing can make cancer and chemotherapy easy to cope with, but Tenovus has helped make life miles better for me and my family.

Louise Knight, Cardiff

“Tenovus has helped make life

miles better for me and my family.”


tenovus.org.uk

Shortly after we launched our second Mobile Cancer Support Unit, we secured funding for the next one! Working in partnership with men’s health charities Movember and Prostate Cancer UK, we developed the UK’s first ManVan; a brand new mobile service to support men in Wales living with, and affected by, prostate and testicular cancer.Around 2,600 men are diagnosed with prostate or testicular cancer every year in Wales and cases of prostate cancer are 25% higher in Wales than in the UK overall. As survival rates improve, each year there are even more men living with and beyond cancer, which is why the ManVan is such a vital new service.

Bringing support to you

We know men aren’t always comfortable talking about their worries, so we designed a space specifically with them in mind. We converted a 38ft American-style motorhome, to bring one to one counselling, couples’ counselling, group support and welfare rights advice to men who live in deprived or hard-to-reach areas. We launched the ManVan in March in Merthyr Tydfil and over the next three years, the service will travel to every Local Authority and every Health Board in Wales.

survive infor

matio

n

GOFAL

LIFE

com

mun

ity

man

bywyd

CAR

E

HEA

LTH

symptom

s

sign

s &

cymorth

canser unit

ed

check DYN

ANneigh

bour

cousin fathermab

neph

ew

grandad

uncleBRO

friend

son

DADDY

teammate

BAMPY

dad

housemate

tad buttyffrind

fella

braw

d

cydweithiwr

brother

10



Meet Debbie and her granddaughter Megan from Bridgend. Debbie is a member of our Bridgend Sing with Us choir after having breast cancer herself and losing her husband John to cancer a few years ago.

John was diagnosed with both bowel and liver cancer in 2011, but we then got the devastating news that it was terminal.

It was such a terrible shock. To make things even worse, I was already

going through treatment myself for breast cancer, for the second time.

When John died I suddenly felt so isolated and lonely.

I had my family around me; four children and seven grandchildren, but I didn’t want to burden them with any more sadness. I needed someone else to talk to. Luckily, Tenovus were there for me, at the end

of the phone and me and my granddaughter Megan

joined our local Sing with Us choir. Singing brings back

happy memories for Megan of her Bampi who loved to sing

and the support I get from the other choir members is fantastic. Tenovus

really is a friend who is holding my hand for the whole journey.

Debbie Davies, Bridgend

There when you need us

“Tenovus really is a friend who is holding my hand for the whole journey.”


tenovus.org.uk

Our Sing with Us choirs are for anyone aff ected by cancer. Th is year we launched six new choirs including two in North Wales. We launched in Bridgend, Wrexham, Barry, Bangor, Merthyr Tydfi l and Llanelli and registered over 1,000 new members. Th is brought our total to twelve choirs across Wales, supporting nearly 700 people every week. There are three more choirs to be launched in 2014/2015 in Llandudno, Aberystwyth and Powys which will mean we have a choir in every Local Health Board in Wales. The project is being evaluated by Cardiff University School of Healthcare Sciences, to make sure we can continue to measure the benefi cial impact on people affected by cancer.

Our choirs have become a key part of their local communities, performing at hundreds of gigs including in front of an audience of thousands at our 70th Birthday Gala Concert at the Wales Millennium Centre in December. The service is such a huge success that we’re often invited to talk about the project at events and this year even spoke at a conference in Texas!

Every voice counts

sing with ussing

12

Our 70th Birthday Gala Concert



Funding research todayto make a difference tomorrowEvery year Tenovus funds around £1 million of world-class research in institutes across Wales. We work incredibly hard to make sure we fund not only research of the highest quality, but that which is most relevant to people affected by cancer. The research we fund looks at better ways to prevent, diagnose and treat cancer as well as how to best support people living with cancer today.

This year, around half of our research funding went towards supporting the next generation of cancer researchers through our PhD Studentship programme. In October 2013 we funded ten new PhD Studentships across Wales. These ten projects were selected through a rigorous process of academic peer review and the use of two independent expert research advisory committees. These new projects joined our existing Studentships that began in 2009 and 2011 to give us a total of 25 on-going during the year.

In addition to the PhD Studentships we also funded four MRes students, three of which were supported by EU funding through the Knowledge Economy Skills Scholarships (KESS) scheme and one in partnership with the Research Capacity Building Collaboration (RCBC) Wales. This year’s students’ projects covered a wide range of topics including research on breast, prostate and bowel cancer which were some of the most common cancers in Wales in 2012.

Despite advances in the treatment of prostate cancer, it

can sometimes recur and spread to other organs as well as men’s

bones. Tim’s work is exploring whether a chemical released by prostate cancer cells

can be used to develop a simple test that can be used to detect the cancer early and predict

whether it is likely to spread.

In the laboratory

Meet Tim, one of our PhD students at Cardiff University.

13



Endometrial (womb) cancer is one of the most common gynaecological cancers in western countries. Infl ammation can infl uence the development of cancer and Julia’s project is investigating if a specifi c protein associated with infl ammation is active in endometrial cancer. Once this is known, the protein could be targeted with medicines to control it, thereby blocking endometrial cancer development.



In the communityOne of Tenovus’ aims is to fund research which makes a real difference for real people. We do this by making sure we directly involve cancer patients and the public in helping to set our research priorities and making sure that the projects we fund will have clear benefits for people affected by cancer.

Our Research Advisory Group (RAG) is made up of people who have had a diagnosis or cared for someone with cancer and is key in helping us select which projects we fund.

2013 was our third call for applications for the Innovation Grant scheme and we received a fantastic 34 Expressions of Interest. Our Innovation Grants support projects that highlight issues or provide practical solutions to benefit cancer patients and their families.

This year a final ten projects were approved for funding. These projects cover the whole of the patient journey from prevention and early detection, to survivorship and end of life care. All of these projects not only aim to answer crucial questions for people affected by cancer today, but also strive to have a continuing impact after the funding has finished.

In partnershipThis year, we continued to work in partnership with a number of organisations to make sure that our research is of the highest quality and meets the real needs of people affected by cancer.

Tenovus is the only Wales based charity member of the National Cancer Research Institute (NCRI), a partnership of all the major UK cancer research funders. We take an active role in their annual conference as well as helping to guide strategies around the involvement of patients and the public in research.

We are also the only Welsh member of the Association of Medical Research Charities (AMRC), the national membership organisation for all leading medical and health research charities, that helps influence policy, encourages collaboration and creates a stronger research environment.

15

Our Research Advisory Group


tenovus.org.uk

In October, we held our 70th Birthday Research Conference: ‘From Cells to Singing’, which was part of our year of celebrations. It was a fantastic event for us to be able to showcase the scope of research we fund, to our volunteers, staff, researchers from universities across Wales and representatives from organisations including ASH Wales, NISCHR, Cancer Research UK, Macmillan and Cancer Research Wales.

Speakers and exhibitors on the day included Tenovus-funded researchers, cancer patients and high-profile guest speakers including Professor Gordon McVie from the European Institute of Oncology and Professor Julian Peto from the London School of Hygiene and Tropical Medicine.Amongst the exhibitors were a number of Tenovus funded PhD students who each designed interactive stands that illustrated their projects in an engaging and memorable way. These stands were developed in partnership with the science and technology centre Techniquest.

The quality of our research has been recognised nationally and this year we presented it at a Wales and a UK level. This included giving talks at conferences like the Wales Institute of Social & Economic Research, Data & Methods (WISERD) Annual Conference and the National Cancer Research Institute (NCRI) Conference in Liverpool.

Celebrating our research

16



Prevention is the best cureAs many as 40% of cancer cases could be prevented if we led healthier lives by staying safe in the sun, eating a balanced diet, not smoking, taking regular exercise and drinking alcohol in moderation.

One of our core aims is to work with communities to introduce cancer prevention and healthy lifestyle programmes. This year we ran campaigns to help prevent some of the biggest health issues in Wales as well as taking our online Health Check out into the community. This year we also funded a PhD Studentship, specifically looking at taking health promotion into deprived communities where cancer rates are highest and the uptake of screening is low.

Quit with Us

Online Health Checks

Every year around 2,400 people in Wales are diagnosed with lung cancer and the latest figures tell us that more people in Wales die from lung cancer than any other cancer.

For ‘No Smoking Day’ in March 2013 we piloted our ‘Quit with Us’ campaign in six of our charity shops. The campaign ran for a month and gave smokers who visited our shops the help they needed to quit with a Welsh Government Fresh Start Quit pack and information telling them about local support services. The campaign was so successful that for 2014 we will roll the campaign out to all of our shops in Wales!

Our online Health Check was developed to raise awareness of the risk factors associated with cancer as well as to help people understand the signs and symptoms that might need further investigation.

In 2013/2014 we carried out nearly 600 face-to-face Health Checks within a range of settings including workplaces, events and leisure centres. The Health Checks were carried out by trained staff and volunteers, who also gave advice on healthy living and information on some of the common signs and symptoms of cancer.

A specific programme of online Health Check days in a GP surgery was undertaken to evaluate its effectiveness in an area of high social deprivation with poor health outcomes. Nearly 100 Health Checks were delivered over six days, with each individual followed up three times over a period of three months to find out if completing the Health Check had raised their awareness of healthy living, the signs and symptoms of cancer and ultimately changed their lifestyle. In the coming year, these individuals will be followed up to measure the effectiveness of the Health Check.

17


tenovus.org.uk

Walk with Us

Here Comes the SunSkin cancer is one of the most common cancers in Wales and is linked to over exposure of the skin to ultraviolet radiation found in sunlight and sunbeds.

During the summer, we ran our ‘Here Comes the Sun’ campaign across 38 of our shops. The campaign was designed to give people advice on staying safe in the sun and raise awareness of the symptoms of skin cancer. Our results showed that while people were aware of the signs and symptoms of skin cancer, this didn’t always translate into good sun safety! During the campaign our Suncream Van went to a wide range of events including the Big Cheese in Caerphilly, Cardiff Mardi Gras and rugby matches.

The campaign was a real success and in early 2014 we began working with Public Health Wales to develop Here Comes the Sun into a national pharmacy campaign in partnership with Community Pharmacy Wales.

Both of these campaigns helped prove that our shops are a great way to give out advice on how to prevent cancer, as well as engaging with people in the communities we work in.

At the end of 2013 we completed an evaluation of the ‘Walk with Us’ project which we worked on with Velindre Hospital in Cardiff. 75 cancer patients signed up to the project and were given packs to help encourage them to walk more. Our Cancer Support Team now use these packs to support new clients who might benefit from regular gentle exercise.

18



Start spreading the newsTh is year we really have had so much to shout about. We’ve reached millions of people with news of our services, research successes and events. From news stories in the press and across our social media, we’ve made sure as many people as possible hear our good news!

Growing our online communityThis year we’ve continued to grow our social media following across Twitter and Facebook with nearly 9,000 followers and fans. We’ve developed our online presence, voice and brand story and social media has become a great way to talk to our supporters and to the people who use our services.

Social media has meant we can engage with existing and new supporters and has been a key way for us to highlight campaigns and promote our activities and events, throughout the year. One way we engaged our audience was by using exciting and creative content, including videos, images, real patient stories and infographics to tell more people about our work and our fundraising activities.

We were thrilled to be recognised for all this great work by being awarded ‘Best Use of Social Media’ campaign by the Chartered Institute of Public Relations Cymru Wales!

Hitting the headlinesThis year we’ve continued to feature in local and national news, online, on TV and radio and in newspapers and magazines. The launch of our second Mobile Cancer Support Unit and ManVan, as well as our 70th Birthday Gala Concert, saw us hit the headlines right across the country.

19


tenovus.org.uk

Our second Mobile Unit delivers much needed lymphoedema care and was launched in October, outside the National Assembly for Wales in Cardiff Bay. The launch was attended by a number of key Assembly Members, all of whom shared our news in their own press and via their social media channels.

We shared real stories of the people who would benefit from the new service and these stories and the launch event itself, were heavily featured across TV, radio, print and

online, resulting in all-Wales coverage. This allowed us to reach hundreds of thousands of people and talk in-depth about the debilitating condition of lymphoedema, which many people do not realise is a very common side effect of cancer treatment.

Shortly after we launched our second Mobile Unit, we received funding from The Movember Foundation to create, staff and maintain the ManVan for three years, in partnership with Prostate Cancer UK (PCUK).

The ManVan service brings prostate and testicular cancer support to men throughout Wales in a space where they can feel comfortable and free to talk.

We launched in March 2014 in Merthyr Tydfil, and the event brought together the charity partnership, our supporters, healthcare professionals who will be key in referring their patients to this new service, and some of the men who could benefit from the ManVan. The launch was broadcast live on ITV Wales evening news, BBC Radio Wales, BBC Radio Cymru and there was extensive online coverage across local and community radio throughout the day.

We were also pleased to secure coverage in dedicated healthcare trade press including Nursing Standard and British Medical Journal. Motoring enthusiasts were also interested and a number of motor trade publications were intrigued by the transformation of an American RV into a mobile cancer support vehicle for men.

20



Celebrate good times!

To round up this fantastic year of celebrations, we held our 70th Birthday Gala Concert in December which saw nearly 500 of our Sing with Us choir members on stage at the Wales Millennium Centre in Cardiff.

This amazing night was an opportunity to celebrate everything we’d achieved, not only in the last twelve months, but over our 70 year history. It was hosted by our Patron Rob Brydon with performances from fellow Patron Wynne Evans, Catrin Finch, Britain’s Got Talent fi nalists Richard & Adam, West End star AJ Callaghan and Howell’s School Senior Girls’ Choir.

To get the people of Wales excited about our big event, we generated media coverage alongside social media activity to promote our line-up of outstanding Welsh performers.Through this all-Wales media coverage, we reached over a million people in printed press alone. We also secured features and interviews on local and national radio stations across the country reaching hundreds of thousands more.

The night was a huge success and our eight Sing with Us choirs, who travelled to Cardiff from all over Wales, together with our acts, wowed an audience of nearly 1,400 people.

It was an incredible night which gave us the chance to tell people about the work we do, as well as raising vital money for our research and cancer support services.

In 2013 we celebrated our 70th birthday with a year of events looking at our history and achievements over the last seven decades. Th is included our Big Singalong, fi rst ever Goodnight Walk and our 70th Birthday Research Conference, as well as hundreds of celebratory events in the community run by our shops, fundraisers and Friends of Tenovus groups.

What a special way to end our 70th birthday year!

21



Bake sales to abseils! Raising funds and having funThis year, thanks to the hard work, commitment and generosity of our supporters we were able to raise over £9 million to help support cancer patients and their families. Each and every coffee morning, cycle ride, lottery ticket and donation has helped us achieve that.

Thousands of brave supporters took on personal challenges to raise funds this year including our newest event, the Goodnight Walk, which saw nearly 500 people walk five or ten miles around Cardiff at night.

It’s been a good year for running too. This year, 25 Tenovus runners pounded the streets in the world-renowned Virgin London Marathon. We also took our cheer points to the Cardiff Half Marathon and 10k race. We were once again thrilled to be selected as the official charity partner for the Snowdonia Marathon, where 40 brave Tenovus runners took on the challenge. As well as all this, we had supporters take part in swims, cycles, triathlons and walks all across the globe, wearing their Tenovus T-shirts with pride and helping to raise £25,000!

Up for the challenge

Our Goodnight Walk


tenovus.org.uk

Corporate supportOur corporate partners once again provided outstanding support. From Charity of the Year fundraising through to sponsorship of our services and events, their significant contributions meant we can continue to provide our vital services.

We were delighted to also form some new partnerships which included the St David’s Hotel and Spa, The Welsh Premier League and The Faculty of the Built Environment, all of whom we very much look forward to working with throughout 2014/2015.

Tenovus supporters were out in force again this year, organising and attending a huge range of community fundraising activities. Our Big Singathon in Cardiff Bay saw sixteen choirs sing non-stop for over seven hours! Adventurous supporters in North Wales took on the Tenovus Zipwire challenge (the longest in Europe!) in Bethesda.

Supporters who wanted to make a difference competed in Miss Heart of Wales and we trialled a Showcase Day in Duffryn; inviting local schools, businesses and people to come and see our Mobile Cancer Support Unit and the great work it does in communities.

Our wonderful Friends of Tenovus groups across Wales continued their fantastic support, volunteering their time to hold hundreds of fundraising activities up and down the country and raising over £90,000 in the process.

Our Breast Cancer Awareness Ladies’ Lunch

24

In communities

Support in the local community



Pitching up and putting on the glitzFrom our corporate golf day in May to the Ladies’ Lunch during Breast Cancer Awareness Month in October and the Great Gatsby Ball in March, companies and individuals turned out in their finest to show their support.

This year we were also honoured when our Royal Patron HRH the Princess Royal hosted a very special reception at Buckingham Palace in July for a number of our supporters including some of our Friends of Tenovus group members and volunteers. The evening, to mark our 70th birthday, was organised in conjunction with our Tenovus in London Committee and our Patron Rob Brydon was an extra special guest!

This year we relaunched our direct marketing programme, kicking off with our Supporter Review. It’s been an excellent way to keep our supporters up-to-date with our latest news and achievements, tell them about our latest appeals and thank them for all of their hard work in helping to raise vital funds.

We’ve also made sure we let people know about our appeals through our shops, which helped raise even more money as well as letting the communities we support, know about the work we’re doing.

Keeping our supporters updated

25


tenovus.org.ukOur Great Gatsby Ball



Shop ‘til you dropOur shops are at the heart of the communities we work in and are a direct link between us and these communities. Th is year we’ve improved those links so that we can reach even more people and increase awareness of our services, research and campaigns.

In 2013/2014 we piloted the use of a number of our shops to promote our health and wellbeing campaigns including Quit with Us, which supports people looking to give up smoking and Here Comes the Sun which encourages sun safety. We trained our shop managers and volunteers to give advice, provide support and point people in the right direction for more information. The pilot was a real success and showed that our shops were a great way to bring our health campaigns into the community, so we’ll be looking to build on that next year.

During our 70th birthday our shops held hundreds of events including raffl es, coffee mornings and bake sales which not only raised money, but brought our birthday celebrations into communities across Wales and England.

Whether it’s your dress, your books or your bric-a-brac, your items help

us support more cancer patients and their families in your community.

Remember thatlittle black dressyou loved so much? �e one you wore to last year’s o�ce party?

Where is it now?

Don’t leave it in the wardrobe,

all sad with nowhere to go...

Donate it to us and give it

another chance to party!

tenovus.org.ukReg Charity No. 1054015

As with many charities, we desperately need more donated stock, so this year we looked at how to encourage more people to think of us when they have a clear out. We’ve run a number of small stock donation campaigns asking people to donate last year’s ‘Little Black Dress’ in the run up to the offi ce party, their unwanted Christmas presents in the New Year and to ‘Declutter and Donate’ in spring.

We’ve also worked with businesses across the country to hold Tenovus awareness days so we can tell their employees about our services and encourage them to bring a bag of unwanted goods into work.

Our ebay shop has continued to grow and this year we’ve sold designer clothes, recycled furniture, books, board games and even a World War Two gas mask!

This year we increased our number of Gift Aid donors to over 64,000 which meant we could claim back over half a million pounds!

27


tenovus.org.uk

Our shops are a vital way of engaging with local communities so we’ve continued to lobby against the changes to the relief in business rates charity shops receive, proposed by the Welsh Government in 2012. We continued to support the Charity Retail Association in their campaign to highlight the negative impact of these changes and were therefore thrilled when it was announced that they would be making no immediate changes.

This year we’ve also been developing our strategy for the next three years which will help us grow the number of shops we have, so we can continue to be Wales’ biggest charity retailer.

28

The reopening of our Barry shop



Our volunteersAs we celebrated our 70th birthday, we were of course reminded of how it all began, back in 1943 when ten volunteers came together to help a friend in need. Volunteers continue to drive the organisation and we wouldn’t have been able to achieve as much as we have in the last seven decades without them.

This year we held our third annual Volunteer Awards, hosted by long term supporter, ITV newsreader Carl Edwards. Six volunteers received awards in the categories of Boldest, Creative, Supportive, Inspiring, Respect and Young Volunteer. The Volunteer of the Year Award went to fundraiser Roland Sherwood, who is an amazing supporter of Tenovus. He’s run dozens of marathons, despite having prostate cancer and has organised many large-scale running events and raised thousands of pounds. He’s passionate about helping us to support as many people as possible.

Volunteers play a vital role in every area of Tenovus including in our shops, our Head Office, manning our Freephone Cancer Support Line, helping out at our warehouse and at our events. The number of active volunteers, as well as the range of roles increased this year and we now have over 1,900; an increase of 32% on last year, helping us to achieve even more.

We’ve worked hard to make sure that our volunteers get as much as possible out of their time with us, by making them aware of training and development opportunities as well as other chances to get involved with the organisation. We also worked more closely with employers to make it easier for their staff to volunteer with us. An approach which proved really successful at our Goodnight Walk and 70th Birthday Gala Concert.

This year our volunteers gave around 295,000 hours to Tenovus, and by donating their time, energy, skills and enthusiasm, they helped us to support even more people affected by cancer. We want to extend a special thank you to each and every one of them.

29


tenovus.org.uk

Meet Marcia, a volunteer in our Maesteg shop. In early 2013 Marcia’s mother-in-law was diagnosed with terminal cancer which came as a huge shock to the whole family. Marcia was helping care for her when a nurse at their local hospital suggested she call our Freephone Cancer Support Line.

When a member of your family is diagnosed with cancer you feel lost and helpless. That’s when you’re glad Tenovus are there for you, at the end of the phone. It was such a difficult time and after my mother-in-law passed away,

I decided that I wanted to give something back to the charity. I started to volunteer with Tenovus in June 2013 and I haven’t looked back.

Marcia Barry, Maesteg “I love working in the Maesteg shop. The people are wonderful

and I can honestly say it’s the most rewarding role I’ve ever had.”



How we raised our money…

Investment income 2%

Corporate2 1%

Other income 1%

31

Retail income 60%

Legacies 15%

Trusts & grants 11%

Community donations & events 10% (including Friends of Tenovus Groups)


tenovus.org.uk

…and how it helped

Patient support 43%

PhD Studentships 18%

Support groups 13%

Mobile Units 12.7%

Scientific advice 8%

Innovation 5%

Other research 0.3%

32



A big thank youEvery year there are so many people we need to say thank you to. Without all of these people and many more, simply too many to list here, we wouldn’t have been able to achieve all we have done. We couldn’t have been there for thousands of cancer patients and their families, when they needed us.

Thank you!

Our Royal PatronHRH Princess Anne

Our PatronsRob BrydonWynne EvansConnie FisherLaurence and Jackie Llewelyn-Bowen

Our TrusteesRichard Sims (Chair) Professor John Lazarus (Vice Chair) Geoffrey Bates David Guy Clarke OBE Robert CozensPeter Ferrer Ieuan Wynn Griffiths Leanne HugglestoneDr Howell Lloyd

Dr Elizabeth Lloyd ParkesJeffrey MacWilkinson Wyn MearsJulie Elaine Morris Professor Ruth Northway Fiona Peel OBE Roger Pride Howard ReesJames Robinson

Thank you to our Tenovus in London Committee and our Tuesday Club members.

33


tenovus.org.uk

Thanks to our corporate supporters

11th Hour EventsAcorn RecruitmentAcuity LegalAllens PrintersARUPAsbri GolfASDA, DyffrynAtradiusBarclays CorporateBiffa Waste ManagementBlakemore FoundationBroomfield & AlexanderBryn Meadows Golf Hotel and SpaBurtons BiscuitsCardiff City StadiumCardiff Fashion WeekCardiff PrisonCertus ITClive Ranger JewellersCovent Garden FlowersDAC BeachcroftDeloitteDiamond Centre WalesEEEvershedsFabulous WelshcakesFaculty of the Built Environment, Cambria BranchFitness FirstFletcher MorganGareth Huw PhotographyGE AviationGenero Events ManagementGerry Jones TransportGlobal RadioGo CompareGrant ThorntonHarris Pye MarineHart ThomasHazells HaulageHMVHSBCHugh James Solicitors

Hutchings & ThomasIfan Roberts TranslationJohn Bruno FitnessLaw SocietyLloyds Banking Group, NewportMark WhittleMedia Clash - Cardiff LifeMercure Cardiff Holland House HotelMermaid QuayMint VelvetMorgan Cole LLPMorris Orman HearleNational Botantic Garden of WalesNatwestNew Look, West WalesNewLaw SolicitorsOllie & NicOrtho Clinical DiagnosticsPark Plaza HotelPinnacle GroupPrincipality Building SocietyRadio CardiffRhys Davies Freight LogisticsSainsburys, BoscombeSarah’s SnacksSears SeatingSeiont Manor HotelSheppards PharmaciesSing & InspireSnowdonia Marathon EryriSouth Wales Chamber of CommerceSouth Wales PoliceSpire Hospital, CardiffSRKSt David’s Hotel & SpaSt David’s Shopping CentreStephens & George Print GroupTerra NovaThe Deri InnThe Football Association of WalesThe ICAEW South WalesThe Open HearthThe WRU

34



Thanks to our corporate supporters

Thanks to our charitable trustsBurdett Trust for NursingG M Morrison Charitable TrustGarfield Weston FoundationJoseph Strong Frazer TrustLloyds Bank Group Community Fund 2013MBNA 20 Community Grant ProgrammeMovember EuropeMyristica TrustPfizer (UK) FoundationProstate Cancer UKSimon Gibson Charitable Trust

The Albert Hunt TrustThe David Hammond Charitable FoundationThe Forrest Hill Charitable TrustThe G C Gibson Charitable TrustThe Jane Hodge FoundationThe Kidani Memorial TrustThe Mary Homfray Charitable TrustThe P E Brooks Charitable TrustThe Wolfson FoundationThomas Roberts TrustWalk the Walk Worldwide

Thanks to our Friends of Tenovus groupsAberdareAbergavennyBarryCaerphillyCardiff LadiesCroftyLetterstonLlandeiloLlandybieMerthyr Tydfil

Morriston & LlangyfelachPengam & Fleur De LysPenparcPontardulaisRadyr & MorganstownRuthin & DenbighTenbyTonnaTorfaen & Newport

A special thanks to Westdale Press for kindly sponsoring this publication.

35

There isn’t enough room on these pages to include everyone, but you know who you are and we thank you.

Thomas Carroll Group PlcTorton BodiesTown & Country CateringVale EuropeValeroVista Retail SupportWales & West Utilities

Watkins & GunnWe Fight Any ClaimWelsh Premiere LeagueWelsh Rugby UnionWestdale PressWestern Power Distribution


tenovus.org.uk


Thank you!

Kindly sponsored by

Worried about cancer?Call us free 8am - 8pm, 7 days a week

0808 808 1010

tenovus.org.uk Reg

ister

ed C

harit

y N

o. 10

5401

5


tenovus impact report 2013/2014

Documents

cancer care

testicular cancer

mobile cancer support

differenceto cancer

new choirs

prostate cancer uk

pmimpact report

brand new manvan