tenlivetechnicalresourcesolutions2015

2015

TEN LIVE - Award-Winning Technical Resource Solutions

GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER

www.tenlivegroup.com

Who We Are: Not Your Average Recruitment Company


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Founded in 2009 by industry experts Joanne Telfer and Gary Telfer

A deliberate and bold step away from the traditional image of other recruitment companies to create a resourcing company totally focused on its customers

Put simply, providing THE very best service to our customers is our passion

We work in strategic partnership with you to help you develop your business by providing added–value resourcing solutions and by attracting the right talent to help you achieve your goals

Pictured: Joanne Telfer and Gary Telfer at Offshore Europe 2013

Our Team At Ten Live


One of the most highly-experienced, skilled and well-respected recruitment teams in the country - not only on the technical resourcing side, but also across key support services such as project management, payroll and finance

Sharing Ten Live’s vision - all staff work extremely hard in everything we do to deliver excellence in customer service at all times (to all clients and candidates & contactors)

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“Every one of our staff excels at providing quality service, creating innovative solutions to add value to our clients’ businesses”, Joanne Telfer, Ten Live Director

100% excellence in external Legal & Compliance, Client Services & Processes in 2013 &2014 audits

One of the highest staff retention rates in the recruitment industry

Our Technical Recruitment Team At Ten Live


Our Technical resourcing team really do know their stuff They understand the tough challenges that you face in attracting and retaining top talent and the resource shortages that exist in key skills sets

Leading-edge industry resourcing practices and technology Our technical recruiters can source candidates for any technical role, whether highly-specialised, in-demand, skilled or unskilled

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Our technical recruiters will go beyond the norm to get the right people for your business

Your Technical Recruitment Contacts At Ten Live


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Malcolm Thomson – Technical Resource Manager • Responsibility for managing technical accounts• Extensive experience in talent acquisition, technical experience and strong

commercial acumen. Extremely well-known and active in the Scottish business community developed throughout UK, Aberdeen in particular

• Contact details: Mob 07834535690 or email [email protected]

Christina McBride – Technical Resource Consultant• Highly- experienced, all-round technical resource consultant, permanent

& temporary solutions• Energy & engineering resourcing specialist, UK, global, focus on Middle

East• Contact details: Mob 07736296815 or email [email protected]

Your Technical Recruitment Contacts At Ten Live


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Joanne Telfer - Director• Strategic partnerships, QMS and business development specialist• Over 20 years industry experience• Passionate about understanding client’s business challenges and providing

the most innovative, added-value resourcing solutions• Specialist markets UK, Europe, Middle East, Africa, USA including South

America markets • Contact details: Mob 07547761779 or email [email protected] Telfer - Director• Over 25 years multi-sector industry • Dynamic, proven, results-driven business development leader• Focused on developing strategic partnership with our UK and

international clients to embrace their business needs and long-term goals to deliver best-practice, quality resource solutions

• Specialist markets UK, Europe, Australia Pacific, Middle East• Contact details : Mob 07547761780 or email [email protected]

What we do: Added-value Professional Resourcing Solutions


Our mission statement100% client service excellence for all our clients, candidates & contractors across all sectors

What this means for our clientsWe really listen to you, to understand exactly what you want and need both at people & business level

We understand the markets you operate in and provide our clients with added-value regular market insights and analysis at no additional cost

We keep you in the loop at every step of the recruitment process

We work within tight timescales to get fast results We go out of our way to recruit the best people for youHighly-targeted approach creating a small pool of best-match candidates, a few select candidates for interview, resulting in immediate hiring by our clients.

Post-placement we will continued to support you with retention

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Our Success in Achieving Planned Objectives

We are MORE than recruitment

We provide a one-stop integrated resource management service;• From senior executive to operational, technical & support on a

permanent, temporary and contractor basis, from individual placements to staffing up full project teams

• From manpower strategy management, recruitment, through to visa provision, relocation assistance and full payroll/invoicing solutions

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Pictured Joanne Telfer, 2nd rightWinners of Lanarkshire Business Excellence Awards 2014http://www.dailyrecord.co.uk/news/local-news/lanarkshire-business-excellence-awards-2015-4373104

Where We Work With Our Clients & Our Partners – UK


We provide exactly the same levels of exceptional service to ALL our technical clients, whether a leading FTSE 100, blue-chip global company, national or local SME

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Examples of Preferred Supplier Status Global FTSE 100 energy company - Engineers, testers and inspectors in Scotland rapidly to increased to 100+ contractors weekly, then extended globally plus senior executives

Leading global supply chain management specialist – Operational, admin, skilled and unskilled personnel

One of the world’s largest offshore drilling contractors - mechanical engineers, electrical engineers, construction superintendents, pipeline & structural supervisors, project managers, maintenance supervisors

One of the world’s largest industrial gases companies – scientific, operational, supply services personnel

A leading provider of oilfield services to the international oil and gas industry – sales, surveyors

Pictured: Joanne Telfer at Offshore Europe 2013

Where We Work With Our Clients & Our Partners – UK


Examples of The Types Of Technical Resource Solutions We Provide To Our UK Clients (e.g. oilfield support services, subsea, engineering)

• Engineers (mechanical, commissioning, electrical)• Welders• Field engineers, QHSE advisors, procurement, project engineers,

draughtsperson• Design engineers & design managers• Asbestos surveyors and analysts • Leak sealing technicians • Sales & Marketing Directors • Operations directors/managers• Electrical testing/inspection• CNC operators/trainees• Sales admin/co-ordinators• Yard operatives• HSEQ inspectors

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Pictured: Joanne Telfer & Gary Telfer at Offshore Europe 2013

Pictured: Joanne Telfer at ’Doing Business in Commonwealth Countries’, Scotland House, Glasgow 2014

Where We Work With Our Clients & Our Partners – Globally


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Pictured: Joanne Telfer at the UK Energy Excellence Reception, OTC

2013, Houston Chronicle

Examples of The Types Of Technical Resource Solutions We Provide To Our Global Clients (E&P, Energy, Telecommunications, IT) • Engineers – Mechanical, Electrical, Process, Instrument, Structural, Well Testing, Sales, Design • Testers & Inspectors • TPM and Continuous Improvement• Full Project Teams• Scientific Senior Managers and operational personnel• Senior telecoms engineers • Oil & gas drilling personnel • Oil & gas resourcing solutions & HR consultancy • Senior IT consultants • Commercial – Operations, Business Development

& Sales Managers and support• Chemical Commercial Managers • Industrial Chemicals Sales• Business Manager – drilling• QHSE, QA & QC• Wellhead intervention & technicians• Project managers• Director of environmental

What Our Clients Say About Ten Live


• “If you’re struggling to find staff, then you need to get in touch with Ten Live now! “ General Manager, major global oilfield services client. Recommended Ten Live to other business units heads. In fact a large percentage of our business comes from client referrals!

• “We have been a partner with Ten Live since their inception and have developed a strong business partnership based on the excellent client service, quality of staff and overall professionalism they provide. Ten Live are now a key supplier of agency staff and have been significant in supporting our Production volumes ( the highest in the company’s history). We look forward to a continuing strong relationship with Ten Live”, FTSE 100 Global Energy Client

• “Fantastic service that is delivered by Ten Live’s unique way of assessing and assigning the right people to the right task - this minimises our staff turnover and maximises our labour productivity” Global energy client

Source: Client Feedback 2014

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Our excellent reputation is based on building and maintaining strong client relationships and on the quality and reliability of the service we provide;

What Our Candidates & Contractors Say About Ten Live


• “Best agency in Scotland by a country mile”• “5 out of 5, perfect, excellent service. Everybody for Ten Live is very friendly and helpful. Thank you”• “Been with Ten Live since Day 1 – ahead of the rest” • “The service provided by staff is always 1st class. Staff are always very helpful. Great communication”• ”Been with Ten Live from day one on and off and have always been looked after – well

done Ten Live”• “The service provide by Ten Live is first class. Very understanding of the fact that I have another job

and they always do their best to fit in with that”• “Best agency ever worked for. Great service and great communication”• “Very pleased with the service from Ten Live, since becoming a contractor with Ten Live. Staff are

professional, friendly and prompt with assignment details.”• “It's a 5 (out of 5) from me, very happy with everything so far, plenty of work offers,

thanks guys, and it’s much appreciated”Source: Candidate & contractor customer service surveys 2014

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What Makes Ten Live Different To Other Technical Recruitment Agencies?


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We really are different - We are not just passionate about sourcing and engaging the best people for your business. Post engagement we will continue to work with you to devise and implement strategies to retain your best employees

Giving Something Back – Charity Support & Sponsorship


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We are extremely committed to supporting the local community and our local nominated charity is the St Andrews’s Hospice, Airdrie e.g. Ten Live support the annual St Andrew’s Hospice Red Hot Ball

Ten Live support the Saints & Sinners Scotland charity and support the annual Saints & Sinners Race Night at Hamilton Park racecourse. Members of Saints & Sinners include Gavin Hastings, Sir Jackie Stewart, Colin Montgomerie and Sir Menzies Campbell.

Sponsoring Young Talent - we support rising young tennis stars across Scotland. We are committed to supporting young people and athletic talent to achieve their full sporting potential by reducing the financial burden of training and competition costs.

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About Ten Live Ten Live Group Structure

Awards, Accreditations & Memberships

Working Partnerships

Achilles Link-Up Accreditation For Provision of Recruitment Services & Contingency Labour

UK’s leading SourceUK e-procurement database to the UK Government & Public Sector

Ten Live achieved 100% in 2014 & 2013 in Legal & Compliance, Client service , Operational Processes external audits

ISO - We are committed to quality, continuous improvement and excellence in client service via our QMS system

Also Winner Best New Business 2010, Finalist Scottish Business Awards Winner Business Accelerator, UK Business Awards

REC member, the only UK body committed to raising standards and highlighting excellence throughout the recruitment industry

Officially one of the Top 90 Companies in Scotland

Our Company Details


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Company Name Ten Live LtdCompany Address Atrium, North Caldeen Road, Coatbridge, ML5 4EFContact No tel 01236 702007 (24 hrs) fax 01236 702157 Website http://www.tenlivegroup.comEmail [email protected] Reg No SC369924VAT Reg No 369924Directors Gary Telfer [email protected] 07547761780

Joanne Telfer [email protected] 07547761779REC 00083718ISO 9001 49212/A/0001/UK/EnISO 14001 140012012014OHSAS 18001 180012012014Achilles 132461Insurance Employers £10m Public £5m Professional £2m DNI £10k

http://www.tenlivegroup.com/

mailto:[email protected]



www.tenlivegroup.comTen Live

United Kingdom: 0044 1236 702007Middle East, Asia & Africa: 0044 7547 761779

Australia & Pacific: 0044 7547 761780Telephone: 0044 1236 702007Email:[email protected]


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http://www.tenlivegroup.com/


tenlivetechnicalresourcesolutions2015

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technical recruitment

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technical experience

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resource management

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technical resourcing

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