tender document for outsourcing of laundry services …aiimspatna.org/news/laundery.pdf · laundry...

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Govt. of India

ALL INDIA INSTITUTE OF MEDICAL SCIENCES, PATNA

(An Autonomous body under MoHFW, Govt. of India)

TENDER NO AIIMS/Pat/Tender/Laundry/2014 DATED: 26.02.2014

TENDER DOCUMENT

For

OUTSOURCING OF LAUNDRY SERVICES FOR AIIMS PATNA

DATE OF ISSUE OF TENDER FORM WITH DOCUMENT: 08.03.2014

DATE & TIME OF PRE-BID MEETING: 14.03.2014 DATE & TIME FOR SUBMISSION OF TENDER DOCUMENT: From 08.03.2014 to 24.03.2014 up to

12.00 Hrs

DATE & TIME FOR OPENING OF TENDER DOCUMENT: On 24.03.2014 at 12.30 Hrs

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Govt. of India

ALL INDIA INSTITUTE OF MEDICAL SCIENCES, PATNA (An Autonomous body under MoHFW, Govt. of India)

NO AIIMS/Pat/Tender/Laundry/2014 Dated: 26/02/2014

“NOTICE INVITING TENDER FOR SETTING UP LAUNDRY"

All India Institute of Medical Sciences, Patna (AIIMS Patna) invites bids for outsourcing of laundry services for AIIMS Patna from reputed companies/ firms/ individuals/ societies etc. those are in the similar business for the last five years. Accordingly, sealed tenders are invited latest by 24.03.2014 up to 12:00 noon.

2. Complete Tender Document may be obtained from the office of the Medical Superintendent, AIIMS, Phulwarisharif, Patna, Bihar - 801505 on all working days from 03.00 PM to 5.00 PM from 08.03.2014 to 24.03.2014, by depositing a Demand Draft for Rs. 1500.00 payable at Patna and drawn in favour of “AIIMS, Patna”. It can also be downloaded from the website of AIIMS, Patna www.aiimspatna.org. The bidders using the tender form downloaded from the website shall enclose a Demand Draft for Rs. 1500.00 payable at Patna and drawn in favour of “AIIMS, Patna”.

3. The interested Companies/Firms/Agencies may send their bid complete in all respect along with Earnest Money Deposit (EMD) of Rs 25,000 in the form of Demand Draft issued in favour of AIIMS, Patna, drawn on any scheduled bank payable at Patna and other requisite documents to the undersigned duly superscripted “Bid for Tender No AIIMS/Pat/Tender/Laundry/2014” before 1200 hrs on 24th MARCH, 2014. The bids received after this deadline shall not be entertained under any circumstances whatsoever.

NOTE: The EMD and Tender Fee draft should be put in the envelope containing Technical Bid failing which the tender shall be rejected forthwith.

4. The sealed envelopes are to be deposited in the tender box placed at the office of Medical Superintendent AIIMS, Patna or may be sent through registered/speed post addressed to The Medical Superintendent, All India Institute of Medical Sciences, Phulwarisharif, Patna – 801 505. Bids sent by COURIER will not be entertained.

5. Bids will be opened on 24.03.2014 at 12.30 Hrs in the presence of bidders or their authorized representatives who wish to participate in the bidding process. If the opening date happens to be a closed day/holiday, the tender will be opened on the next working day. 6. Any future clarification(s) and / or corrigendum(s) shall be communicated by the Medical Superintendent through the website www.aiimspatna.org.

7. Director, AIIMS, Patna reserves the right to amend or withdraw any of the terms

and conditions contained in the Tender Document or to reject any or all tenders without

giving any notice or assigning any reason. The decision of the Director, AIIMS, Patna in this

regard shall be final.

(A.K. Pandey)

Medical Superintendent

http://www.aiimspatna.org/


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GENERAL INSTRUCTIONS TO THE TENDER

1. The tender is “Two Bid’ document. The technical bid should contain all the relevant

information and desired enclosures in the prescribed format along with Earnest

Money Deposit (EMD). The financial bid should contain only commercial. In case, any

bidder encloses the financial bid within technical bid, the same shall be rejected

summarily.

2. The tender Document can be downloaded from the website of AIIMS Patna i.e.

www.aiimspatna.org. The Technical bid must accompany with the tender fee of Rs.

1500/- in form of Demand Draft in favour of AIIMS Patna. The tender document fee is

non-refundable, non-adjustable and non-transferable and is payable through a

demand draft on any scheduled bank drawn in favour of the “AIIMS Patna” payable at

Patna.

3. The Tenders should be typewritten or handwritten but there should not be any

overwriting or cutting. Correction, if any, shall be made by neatly crossing out,

initialing, dating and rewriting. The name and signature of bidder’s authorized person

should appear on each page of the application. All pages of the tender document

shall be numbered and submitted as a package along with forwarding letter on

agency’s letter head.

4. The Contracts concluded as a result of this Tender Inquiry shall be governed by the

‘Terms & Conditions’ and other relevant instructions as contained in this Tender

Document.

5. The prices/rates quoted should be indicated in words as well as in figures.

6. Bidders are requested to quote their prices on a firm & fixed basis for the entire

period of the Contract. Bids of the firms received with prices quoted on variable basis

shall be rejected straightaway.

7. Quotations qualified by such vague and indefinite expressions such as “subject to prior

confirmation”, “subject to immediate acceptance” etc. will be treated as vague offers

and rejected accordingly.

8. Bidders are requested to enclose a copy of their valid certificate of PAN No., TAN No,

Sale Tax/VAT No./Service Tax No. or any other document as requested by the Institute

with their tender.

9. Tenders received without Tender Fee and EMD amount by way of demand draft in

favour of AIIMS, Patna will not be considered at all.

10. Refund of Earnest Money Deposit: The EMD submitted by unsuccessful bidders shall

be returned to them without any interest whatsoever, within 15 to 90 days after

conclusion of the contract with successful bidder. The EMD submitted by successful


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bidders shall be returned to them after the successful bidder deposits the

performance security according to conditions stipulated in the bid document.

11. Bidders may note that if the date of tender opening given in this Tender Document is

declared to be a gazetted holiday, the tender shall be opened on the next working day

at the same timing. In such an event the closing hours for receipt of tenders in AIIMS

will stand automatically extended up to 12.00 hours of the next working day in the

Government offices.

12. The Prospective bidders may visit the site and physically inspect/ survey the AIIMSs

premises as per the drawing enclosed before submitting the tender.

13. Late/delayed tenders received in AIIMS due to any reason whatsoever will not be

accepted under any circumstances.

14. At any time prior to date of submission of tender, Tender Inviting Authority may, for

any reason, or decision, modify the terms & conditions of the tender document by a

corrigendum displayed on the website of AIIMS Patna (www.aiimspatna.org). In order

to provide reasonable time to take the amendment into account in preparing their

bid, Tender Inviting Authority may or may not, at his discretion, extend the date and

time for submission of tenders.

15. Tendering firms are at liberty to be present or authorize a representative to be

present at the opening of the tender at the time and date as specified in the Schedule.

The name and address of the representative authorized to attend the opening of the

tender on behalf of a tendering firm should be indicated in the tender. The

representative so deputed should also bring with him a letter of authority from the

firm for having been authorized to be present at the time of opening of tender. Only

one representative per firm shall be permitted to attend the opening of the tender.

The name and address of permanent representative of the firm, if any, should also be

indicated in the tender. Representatives of firms who have not submitted the tender

or representatives not possessing authority letter from the bidders or outsiders shall

not be allowed to attend the tender opening process.

16. DOCUMENTS COMPRISING THE BID:

17. The bids prepared by the bidder shall comprise of (1) The Technical Bid and (2)

Financial Bid:

TECHNICAL BID: - To qualify in the Technical bid the firm should have the minimum

eligibility criteria; the firm in this regard should submit the following documents –

(a) Duly filled format of Technical Bid as per Annexure “1”.

(b) Copy of constitution or legal status of the sole proprietorship/ firm/company etc.


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(c) Financial status: - The annual turnover of the firm should not be less than Rs. 3 Lakhs

per annum. Copies of profit & loss account and balance sheets for the last three

years should be enclosed.

(d) The technical bid should be accompanied by Demand drafts for bid security of the

amount equal to sum of EMD amount as mentioned against each item applied for

(refundable).

(e) Copy of Income Tax Return Filed Acknowledgements for last Three years.

(f) Copy of PAN Card.

(g) Copy of Sales tax/VAT registration certificate.

(h) The bidder must have adequate experience for supply/ execution of similar work in

Govt. offices/ PSUs and other similar organizations. Necessary supporting documents

like work orders for last five years to this effect must be submitted along with the

offer.

FINANCIAL BID: - The financial bid shall contain:

(a) Price Bid Form [as per Annexure – 2]

18. SUBMISSION OF BIDS

12.1 SEALING AND MARKING OF BIDS: The bidder shall wax seal the Technical and

Financial Bids in separate envelopes and keep them in a bigger wax sealed envelope. The

Technical Bid shall bear the name “TECHNICAL BID OF Tender No.

AIIMS/Pat/Tender/Laundry/2014” on the envelope, while the Financial Bid shall bear the

name “FINANCIAL BID of TENDER NO AIIMS/Pat/Tender/Laundry/2014” on the envelope

for avoiding any mismatch.

12.2 The bigger envelope containing technical and financial bids in separate envelopes

shall be:

(a) Addressed at the following address: Medical Superintendent, All India Institute of Medical Sciences,

Medical College Building,

Phulwarisharif, Patna – 801 505.

(b) All the envelopes shall bear the Tender name, the tender number and the words

‘DO NOT OPEN BEFORE’ (due date & time).

(c) The envelopes shall indicate the name and address of the bidders to enable the bid to be returned unopened in case it is declared ‘late’ or rejected.

(d) Bids shall be delivered in person and shall be dropped in the tender box placed in the office of the Medical Superintendent, AIIMS Patna or shall be sent by

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Registered/Speed Post. Bids sent by COURIER will not be entertained. The Purchaser shall not be responsible if the bids are delivered elsewhere.

(e) Venue of Tender Opening: Tender will be opened in the office of the Medical Superintendent, AIIMS Patna at 12.30 hrs on the due date. If due to administrative reason, the venue/ time of bid opening is changed, it will be displayed prominently on the notice board of the Institute as well as in the office of the Medical Superintendent, AIIMS Patna.

BID PRICES:

13.1 The bidder shall give the total composite price inclusive of all levies and taxes

(inclusive of VAT).

13.2 The prices quoted by the bidder shall remain fixed during the entire period of

contract and shall not be subject to variation on any account. A bid submitted with

an adjustable price quotation is likely to be treated as non-responsive and rejected.

14. TECHNICAL EVALUATION:

14.1 Purchaser shall evaluate the technical bids to determine whether they are

complete, whether required sureties have been furnished, whether the documents have

been properly signed and whether the bids are generally in order.

14.2 Prior to the financial evaluation, the Purchaser will determine the substantial

responsiveness of each bid to the Bid document. For purposes of these clauses, a

substantially responsive bid is one, which conforms, to all the terms and conditions of the

Bid Documents without material deviations. The Purchaser's determination of bid's

responsiveness is to be based on the contents of the bid itself without recourse to extrinsic

evidence.

14.3 A bid determined as substantially non-responsive will be rejected by the Purchaser

and shall not subsequent to the bid opening be made responsive by the bidder by

correction of the nonconformity.

14.4 Bidders who have been shortlisted after technical evaluation will be required to

permit their plans through drawings, photographs & illustration vide power point

presentation as relevant. Technical evaluation committee may reject any tender if not

found suitable as per the requirements of the Institute.

15. FINANCIAL EVALUATIONS AND COMPARISON OF SUBSTANTIALLY TECHNICAL

RESPONSIVE BIDS:

15.1 The purchaser shall shortlist those who are eligible and have submitted

substantially technical responsive bid for opening of financial bid after their successful

demonstration. Successful Bidders would be called to attend opening of financial bids. The

Financial Bids of unsuccessful bidders would not be opened and destroyed.

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15.2 Arithmetical errors shall be rectified on the following basis. If there is a discrepancy

between the unit price and total price that is obtained by multiplying the unit price and

quantity, the unit price shall prevail and the total price shall be corrected by the Purchaser.

If there is a discrepancy between words and figures, the amount in words shall prevail. If

the Supplier does not accept the correction of the errors, his bid shall be rejected.

15.3 The Purchaser may waive any minor infirmity or non-conformity or irregularity in a

bid which does not constitute a material deviation, provided such waiver does not

prejudice or affect the relative ranking of any bidder.

16. AWARD OF CONTRACT: PLACEMENT OF ORDER

The Purchaser shall consider placement of orders for outsourcing of laundry services on

those bidders whose offers have been found technically, commercially and financially

acceptable. The Purchaser reserves the right to counter offer price(s) against price(s)

quoted by any bidder.

17. PERFORMANCE BANK GUARANTEE & EXECUTION OF CONTRACT:

17.1 Firm whose offer is accepted will have to furnish Performance Bank Guarantee of

an amount equal to 10% of the value of contract, in favour of AIIMS Patna issued by

any scheduled bank.

17.2 The performance Bank Guarantee submitted should be valid for One Year.

17.3 The Performance Bank Guarantee shall be refunded within 15 to 90 days after

completion of the contract as per order, or after the expiry of contract on

satisfactory completion of the same whichever is later.

17.4 No interest will be paid on Performance Bank Guarantee/ Earnest Money

Deposit.

17.5 In case of breach of any terms and conditions of the contract or on

unsatisfactory performance, the amount of security deposit shall be liable

forfeited by Medical Superintendent, AIIMS Patna and his decision shall be final

17.6 The expenses of completing and stamping the agreement shall be paid by the

bidder.

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S C H E D U L E O F R E Q U I R E M E N T S

Note: The following list is not exclusive and addition or deletion will be made at the discretion of the

institute. Weight of Dry linen washable will be used for calculation of payment.

S.No. Item Dimensions Weight

(per KG)

1. Bed Sheet(White) stain resistant material 150 cmX275cm )

2. Draw sheet (White) 58”x36”

3. Woolen Blanket (Red / Check) Is, Ir mark. Size 48cm x 73cm.

4. Pillows of cotton

48cm x 73cm

5. Pillow with synthetic filling (White) 48cm x 73cm

6. Pillow with High quality poly urethane foam 61x40x09 cm

7. Stitched pillowcase size-80 cmX55cm

8. Stitched, surgeon Kurtas (Sky blue)(Dark Green) for Residents

Medium Size – Length 28” (100)

Chest 46” Sleeves 10” Width 8.5”

Large Size – Length 30” (200)


X-Large Size – Length 36” (150)


XXL Size -Length 38”

Chest 54” Sleeves 54” Width

9”

9. Stitched, surgeon pajamas (Sky blue) (Dark Green) for Residents

Small Size – Length 38” (100)

Waist 50” Thigh 25” Assan 16”



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X Large Size- Length 42” (50)

Waist 55” Thigh 26” Assan 17

XL Size- Length 45”

Waist-65” Thigh 30”

Assan 18”

10. Stitched operation room gown for surgeons

(Dark Blue) (Sky blue) (Dark Green)

Length – 49”

Chest - 58”

14” width at wrist sleev 35”.

11. Stitched operation room cotton gown for surgeons(Dark Blue)

Large Gown

Length – 55”

Chest - 60”

14” width at wrist sleev 38”

12. Stitched,nurses Kurtas(Light Green) Medium Size – Length

28” (150)


Large Size – Length 30”

(200)


X-Large Size – Length 36”

(50)


8.5”

13. Stitched, nurses pajamas (Light Green) Small Size – Length 38” (150)


Medium Size – Length 40”(200)




14. Stitched, ward boys/aayas Kurtas (Brown)

Small Size – Length 34”

(150)

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Chest 42” Sleeves 06”

Medium Size – Length

36”(400)




15. Stitched, ward boys/aayas pajamas(Brown)

Small Size – Length 38” 250)

Waist 50” Thigh 25” Assan 16” Medium Size – Length 40” (500)




16. Stitched, patient coats (Violet In Check)

Small Size – Length 30” 100)

Chest 45”



Chest 55”

X Large Size – Length 42” (300)

Chest 60”

Chest 50”

XXL Size – Length 44” (50)

Chest 65”

17. Stitched, patient pajamas

Small Size – Length 38” (600)

Waist 50” Thigh 25” Assan 16” Bottom circle 17.5”


Waist 55” Thigh 26” Assan 17” Bottom- 18.5


Waist 60” Thigh 28” Assan 17” Bottom- 20.5

XL Size - Length 42” (150)


Bottom 22”

18. Stitched, lady’s frocks from (opening criss-cross)(Peach colour)

Small Size – Length 46” (200) Chest 45”

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Medium Size– Length 48” (250) Chest 50”

Large Size – Length 50” (100) Chest 55”

X Large Size – Length 52” (50)

Chest 60”

19. Stitched head wear (Dark blue/green

/Violet colours) In all three colors 90cm x 100cm size.

20. Ladies cap Standard

21. Face mask Standard

22. Stitched children’s shirt (pink colour) size: 19” chest & 24”length,

front overlapping with 4”

cover

23. Children’s pajama with mayani (pink

colour) size 85 cm X 85cm

24. Stitched baby sheet(pink colour)

Standard

25. Stitched baby frock (pink colour) 54cmX42cm

26. Stitched baby napkin (pink colour)

size 43cmX43cm

27. Baby caps (pink colour) Standard

28. Baby cotton socks (for pre-term babies)

(pink colour) 9 cm foot length

29. Stitched cooking apron(Blue)

Size 40”X 30”

30. Hand towel (white colour)

size 18” X 12”

31. Turkish Towels

Size 27”x54”

32. Napkin for bed cleaning (white colour)

Size 18” X 12”

33. Stitched MT binder of bleached casement cloth

(all colors)

140cm x 40cm

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34. Stitched legging bag of bleached casement cloth colour Green

Length - 75 cm -- 110cm,

Top width - 45 cm – 85cm &

Bottom width – 30 cm – 45 Cm

35. Stitched, Student’s Kurtas (Blue checkered)





X-Large Size – Length 36” (150)


8.5”

36. Stitched, Student’s pyjamas (Blue

checkered ) Small Size – Length 38” (100)






X Large Size- Length 42” (50)

37. OT Drapes

38. OT towel small 28”x28”

39. OT towel medium 39”x36”

40. OT towel large 57”x36”

41. Central hole sheet 48”x76”




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45. Perineal /gynae sheet 57”x39”

46. Perineal /gynae sheet 57”x39”

47. Small hole sheet 60 x 60 cm

48. Spinal sheet 36”X36”

49. split sheet large 57”x36”

50. split sheet medium 36”x36”

51. split sheet small 28”x28”

52. Legging cum perineal sheet Standard

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TERMS & CONDITIONS OF THE CONTRACT

1. Manner of Submission of Tender: The bidding should be done on two bid method

viz 1) Technical Bid & 2) Commercial / Price Bid. The bidders should ensure that the

Technical bid complete in all respect and containing the required enclosures

(attested Photocopy) is sealed in a separate envelop and the commercial bid sealed

in a separate envelop & both the sealed envelopes are kept and sealed in a suitable

size of envelop. All envelop will be address to The Medical Superintendent, AIIMS,

Patna. The Sealed Technical bid Envelop of all bidders will be opened first. Only the

Commercial bids of those who have furnished all the valid documents will be

opened.

2. Language: The language of the Tender shall be in English.

3. Documents to Accompany Tender: The Tenderer shall submit the Documents

mentioned in the clause 16 of General Instructions to the Tender.

4. The bidders must have at least 05 (Five) years’ experience in this job and

credentials of Rs. 3 Lacks annually in this business in the last three years done in

any Govt. AIIMS directly. Credential Certificate in this regard must be furnished by

the bidders along with their Tender.

5. The firm / agency must have requisite trade and other licenses to do the business

of Surgical & Medical Equipment & Instrument for which the bid is being made.

6. Earnest Money Deposit: Each Tender must be accompanied with “Earnest Money

Deposit” in the form of Demand Draft, as mentioned in the Notice Inviting Tender.

7. Forfeiture of Earnest Money:-

a) If the Bidders withdraw their Bids after opening of the same or the

successful bidders withdraw their Bids after approval of their rates.

b) If the successful bidders fails to provide or refuse services either partial or

total offer (Acceptance) made by The Medical Superintendent, AIIMS,

Patna.

8. Return of Earnest Money :-

a) After finalization of the Tender, the deposited Earnest Money will be

returned back to the unsuccessful bidders.

b) On receipt of Security Deposit, the deposited Earnest Money will be

returned back to the successful Bidders.

9. Deposition of Security Money: - The Selected bidders must deposit the requisite

amount of Security Money (10% of the approximates value of accepted items)

within the stipulated date specified in the acceptance letter. The approved firm

shall deposit the Security Money in the form of Demand Draft/Bank Guarantee

payable at Patna duly pledged in favour of AIIMS, Patna.

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10. Forfeiture of Security Money :-

a) In the event of failure to provide services as per Work Order within the

stipulated period, the security deposit may be forfeited.

b) In that event, supply of the said services may be taken from the next lowest

bidder vide the same Work Order at contractors risk and cost without any

farther reference, so that the loss incurred would be recoverable from the

Security Deposit of the said contractor or from any sum due of which may

become due to the contractors.

c) If any equipment/ instrument is damaged by the approved firm, cost

of the same will be deducted from the deposited Security money of the

contractor.

11. Refund of Security Deposit - After successful completion of services in contractual

period, Security Deposit will be refunded within the six months if not extended for

further period.

12. Submission of Documents:-

a) Each Tender must accompany attested photocopy of Pan Card, Trade

License, Sales Tax Clearance Certificate / VAT Registration Certificate,

Service Tax Registration Certificate, and Experience Certificate.

b) The bidder must submit attested photocopy of Income Tax, Sales Tax / VAT

and Service Tax return of last three years.

c) In case of SSI unit, current SSI certificate must be deposited by the bidder

along with his Tender which is issued in favour of the bidder for this type of

jobs.

d) In case of Co-operative Society Limited, Companies etc. this type of jobs

must be included in the object of their By-laws or MoA as the case may be.

13. Submission of the Tender:-

a) Bidder at their own cost shall have to submit Tender at the office of Medical

Superintendent, AIIMS Patna within the schedule date and time as

mentioned in the Tender Notification No. AIIMS/Pat/Tender/Laundry/2014

b) The said sealed documental bids will be opened by the Tender Purchase

Committee in presence of the Bidders or representative of the Bidders who

may be present in the opening date & time.

14. Rates :-

a) Rates should be clearly quoted in both in figures and words in respect of

each item. Rate should be quoted inclusive of all Taxes. VAT & Service tax .

All corrections must be initialled.

15. In the event of the tender being submitted by a firm, it must be signed separately

by each member thereof, or in the event of absence of any partners, it must be

signed on his behalf by a person holding “Power of Attorney” authorizing him to do

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so. Such “Power of Attorney” is to be produced with the Tender and in the case of

the firm, carried on by one member of Joint Family, it must be disclosed that the

firm is duly registered under the ‘Indian Partnership Act”.

16. Necessary proof as to the financial status of the individual and firm tendering is to

be attested and submitted.

17. Tender Form with all the relevant papers in details shall be essential part of the

Tender.

18. Before submission of the Tender, the bidder shall sign each page of his Tender and

all of its relevant papers with date. The additional alternative and or subtractive

clause (if any) shall also to be signed by the bidder.

19. Commencement of Work:-

The contractor is required to commence the work at the time and date as

mentioned in the allotment of work letter. In the event of failure Medical

Superintendent has the full right for any penalty/and other action in the matter

his/ her decision will be final.

20. Non supply of articles:-

In case of failure to supply the articles in time, penalty as decided by the Medical

Superintendent will be imposed.

21. Detergent/washing material and equipment to be used:-

The contractor will use its own washing machine and other laundry equipment for

general wash. The contractor shall use only ISI marked detergent/washing material

as specified in the contract agreement. In case it becomes necessary use any

material other than the approved, prior permission shall be obtained from the

controlling authority.

22. Quality of washing of linen and its ironing:-

The contractor shall ensure that the quality of washing of linen & its ironing is to be

the entire satisfaction of the Sister/ Officer In-charge from where the clothes are

collected.

23. Determination of quality of work/ service:-

The decision of the Institute with regard to the determining the quality of work/

Services done by the contractor shall be final and acceptable to the contractor. The

contractor shall therefore rectify the defect so pointed out without any extra

payment. In case of failure the Medical Superintendent reserves the right to get the

work/service so rejected, done from some other source at the risk and cost of the

contractor. The expenditure so incurred shall be recovered from the pending bills of

the contractor or any other outstanding dues or by all parts of the security/other

deposits as he may think proper.

24. Collection of linen:-

The agency will collect dirty linen from ward and departments and exchange clean

linen with dirty linen with the respective wards and departments between 7:00 AM

to 8:00 AM. The contractor shall collect dirty linen in soiled linen bag and take it to

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the premises allotted to him for cleaning & drying the linens. A receipt of dry linen

will be given by the agency to the AIIMS staff. The record copy of the receipt will be

signed by the staff & will be used for payment purpose.

25. Infected linen:-

The infected linen will be collected separately and disinfected by submerging it in

the disinfectant solution before washing. Blood stained and infected clothes will

firstly be washed separately and then washed again in routine wash.

26. Loss/Damage to the linen:-

Any loss/damage to the linen during working process will be indemnified by the

contractor, who shall be liable to pay at the rate of existing book value of the

lost/damaged items.

27. Penalty:-

The contractor shall be responsible for smooth functioning of laundry services and

In the event of substandard wash or delay in service a penalty of Rs 500/- per event

will be imposed and recovered from contractor’s bills for unsatisfactory

performance of work, and supplying of wet linen etc. the penalty for torn piece of

linen will be equivalent to the cost of the linen. The decision of Medical

Superintendent will be final in this regard.

28. Responsibility of contractor Electricity, Water and space for work etc.:-

The contractor shall have to pay amount toward consumption of electricity in

accordance with reading of sub meter and also amount of load charges. The

contractor shall have to pay Rs.3000/- towards water consumed by him towards

washing of clothes. Above amount shall be deducted from the monthly bill payable

to the contractor. Space for work shall be provided by the AIIMS free of cost.

29. Identification:-

The contractor shall supply complete information about the persons deployed by

him regularly i. e. names, fathers name, age residential address, and permanent

address, telephone/mobile no. etc. In case of any change in deployment, he shall

also inform the office immediately. The contractor shall also issue identity cards to

his employees for their identification and they shall be duly bound to display the

identity cards at the time of duty.

30. Relationship between the employer and staff:

The person deployed by the contractor for work shall be his employees for all

intents and purposes and in no case, there shall be any relationship of employer

and employee between the said person and the AIIMS, either implicitly or explicitly.

Before employing any person in the AIIMS for Laundry work the contractor shall get

him/her examined from and office submit the certificate of fitness to the Medical

Superintendent.

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31. Supervisory control:-

The persons so deployed by the contractor for washing of linen shall be under the

overall control and supervision of the contractor and the contractor shall be liable

for payment of their wages etc. and all other dues in time i.e. latest by 7th Of the

following month, which the contractor is liable to pay under the various labour

laws/ Regulations and other statutory provisions. The AIIMS Patna shall absolved of

all such liabilities and the contractor shall bear such liabilities, at its own level. The

contractor shall take all reasonable precautions to prevent any unlawful act or

disorderly conduct of his employees so deployed and for the preservation of peace

and protection of persons and property of the AIIMS.

32. Raising of Bills:-

The contractor shall raise the charges/bills regularly for payment in the first week of

the month immediately for following the month for which the bill is raised on the

basis of weight of dry linen washed in kg. The weight of dry linen will be calculated

by multiplying the weight of item of linen when the number of such item of linen

washed, getting the same verified by the Sister In-charge or by the officer, so

authorized to verify the work and payment. The sister in charge or officer will verify

the bill on the basis of agencies receipt of dirty linen item signed by AIIMS staff.

The payment will be based on the weight of the dirty linen washed as per rate /kg

of dry linen washed by the agency.

33. Release of payment and deduction of tax:-

The payment shall be released on monthly basis after receipt of the bill duly

verified by the staff authorised by institute. The payment shall be made through

cheque only. Deduction of income tax and other deduction as notified by the Govt.

from time to time shall be done at the sources.

34. Alternate arrangement in case of deficiency in service:-

It is found that the services being rendered by the contractor are not satisfactory;

the institute shall be at liberty to make alternate arrangement at any time without

giving any notice to the contractor. Accordingly the contractor will vacate the

premises of laundry within one month from the date and time of issue of such

order positively. Failing which the institute have the right to constitute a committee

or to depute any officer for all recoveries from the contractor.

35. Disputes: - In the event of any dispute or disagreement arising between the

contractors and any other department of AIIMS Patna with regards to the

interpretation of “Terms & Conditions” stipulated herein or in the contract done,

the same shall be referred to the Director, AIIMS Patna whose decision will be final

and binding upon the contractor.

36. Rate must be valid for entire tender period (2014-15), which, if the Institute

authority desires, may be extended for further period after issuing proper

notification.

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37. Acceptance of lowest tender is not obligatory.

38. The AIIMS Patna reserves all rights to accept or reject any Tender without showing

any reason.

39. The Tender, submitted by the firm who have already been declared as Black Listed

or whose contract was terminated for dissatisfactory supply or repairing works or

who was unable to execute any repairing order in this AIIMS or in any other

AIIMS run by the state or central government., will not be considered even his

being the lowest rate.

(A.K.Pandey)

Medical Superintendent

SIGNATURE OF THE BIDDER

Page | 20

ANNEXURE “1”

TECHNICAL BID FORMAT:

1 Name of the firm/ Society/ Company/

Proprietary Concern

2 Address of registered office

3 Address of the office at Patna

4 Telephone Nos./Fax/E-mail at Patna

5 Earnest Deposits money (EMD) Yes/No

6 EMD Details

FRD/Bank Draft No.

Dated

Amount (In Figures)

Amount (In Words)

7

Banker of Company/ Firm/agency with full

address (Attach certified copy of statement of

A/c for the last year)

Telephone Number of Banker

8 PAN / GIR No.

(Attach attested copy)

9 VAT/SALE TAX Reg. No.


10 Service Tax Registration No.


Page | 21

11 Details of clients along with address, telephone

and Fax numbers, Amount of contract,

Duration of contract (Attach a separate sheet)

12

Proof of financial status in form of Audit

Report, Balance Sheet, Profit & Loss A/c along

with all the schedules etc. For the last three

financial years. Average Annual turnover of at

least Rs. 3 Lakhs.

13 Acceptance of terms & conditions attached

(Yes/No). Please sign each page of terms and

conditions as token of acceptance and submit as

part of tender document.

14 Have you/your expert physically inspected/

surveyed the AIIMS premises before

submitting the tender. (Yes/No)

15 Enclose an affidavit duly certified by

(enclosed/Not enclosed) the notary at the

location of the Agencies/Headquarters Patna

that the tenderer has never been black listed

or punished by any court for any criminal

offence/breach of contract and that no

police/vigilance enquiry/criminal case is

pending.

(Signatures of the authorized signatory with seal of tendering firm)

Date: Name:-

Place: Address:-

Mob. No. -

Page | 22

ANNEXURE “2”

PRICE BID FORM

To,

The Medical Superintendent, AIIMS Patna.

Dear Sir,

1. I/We .......................................................................................submitted the bid

for Tender AIIMS/Pat/Tender/Laundry/2014 dated 08.03.2014 for

“OUTSOURCING OF LAUNDRY SERVICES” for AIIMS Patna.

2. I/We thoroughly examined and understood instructions to tenders,

scope of work, terms & conditions of contract given in the tender

document and those contained appendix of Terms & Conditions of

contract and agree to abide by them.

3. I/We hereby offer to laundry services at the following rates. I/We

undertake that I/We are not entitled to claim any enhancement of rates on

any account during the tenure of the contract.

ITEM Prices(Per Kg (DRY) weight of

linen)

Items as per schedule of Items

(Signature of Authorised Person)

(Name)

(Designation)

Name of Firm/Company/Agency

Contact Details

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ANNEXURE “3”

Format of Experience certificate

Project Name

Name of the Employer*

Description of work

Contract No.

Value of Contract (Rs. In Lakhs)

Date of issue of work order

Stipulated period of completion

Actual date of completion

Remarks explaining reasons for delay & work completed)

* Attach certificate(s) of payments.

** Immediately preceding the financial year in which bids are received.

Page | 24

ANNEXURE “4”

DETAILS OF SIMILAR WORKS EXECUTED DURING THE LAST 3 (THREE) YEARS

Name of the Agency.........................................

1 2 3 4 5 6 7

Contract no./Supply order No.

Name of Organisation

Description of Contract/Supply

No. of years of contract

Value Year of contract

Continuing (YES/NO)

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ANNEXURE “5”

D E C L A R A T I O N From:- M/s...............................................

......................................................

......................................................

To

Medical Superintendent,

All India Institute of Medical Sciences,

Medical College Building,

Phulwarisharif, Patna – 801505

1. I, ____________________________________Son / Daughter / Wife of Shri_______________________________ Proprietor/Director authorized signatory of the agency/Firm, mentioned above, is competent to sign this declaration and execute this tender document; 2. I have carefully read and understood all the terms and conditions of the tender and undertake to abide by them; 3. The information / documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I / we, am / are well aware of the fact that furnishing of any false information / fabricated document would lead to rejection of my tender at any stage besides liabilities towards prosecution under appropriate law. 4. I/We further undertake that none of the Proprietor/Partners/Directors of

the organization was or is Proprietor or Partner or Director of any organization

with whom the Government have banned /suspended business dealings. I/We

further undertake to report to the Medical Superintendent, AIIMS, Patna

immediately after we are informed but in any case not later 15 days, if any Agency

in which Proprietor/Partners/Directors are Proprietor or Partner or Director of

such a Agency which is banned/suspended in future during the currency of the

Contract with you.

Yours faithfully,

(Signature of the Bidder)

Date: Name:

Place: Designation

Seal of the Agency Address:

Page | 26

ANNEXURE – “6”

BANK GUARANTEE FORM FOR EMD

Whereas ______________________________ (hereinafter called the “Bidder”) has submitted its

quotation dated ___________________ for the provision of laundry service vide

_____________________________(hereinafter called the “tender”) against the purchaser’s tender

enquiry No.__________________________________ Know all persons by these presents that we

______________________________ of _______________________________ (Hereinafter called

the “Bank”) having our registered office at ________________________________ are bound unto

____________________________ (hereinafter called the “Purchaser) in the sum of

_________________________ for which payment will and truly to be made to the said Purchaser,

the Bank binds itself, its successors and assigns by these presents. Sealed with the Common Seal of

the said Bank this _____________________ day of _______ 20____. The conditions of this

obligation are:

(1) If the Bidder withdraws or amends, impairs or derogates from the tender in any respect

within the period of validity of this tender.

(2) If the Bidder having been notified of the acceptance of his tender by the Purchaser during

the period of its validity:-

a) fails or refuses to furnish the performance security for the due performance of the

contract,

or,

b) fails or refuses to accept/execute the contract,

or

c) if it comes to notice that the information/documents furnished in its tender is incorrect,

false, misleading or forged.

We undertake to pay the Purchaser up to the above amount upon receipt of its first written

demand, without the Purchaser having to substantiate its demand, provided that in its demand the

Purchaser will note that the amount claimed by it is due to it owing to the occurrence of one or

both the two conditions, specifying the occurred condition(s).

This guarantee will remain in force for a period of 45 days after the period of tender validity and

any demand in respect thereof should reach the Bank not later than the above date.

(Signature of the authorised officer of the Bank)

Name and designation of the officer

Seal, name & address of the Bank and address of the Branch

Page | 27

ANNEXURE “7”

FORMAT FOR BANK GUARANTEE TOWARDS PERFORMANCE SECURITY

(To be executed by any scheduled bank, on a non-judicial stamp paper under bank's covering letter mentioning address of the bank) To, All India Institute of Medical Sciences, Patna

Phulwarisharif, Patna - 801505

In consideration of All India Institute of Medical Sciences, Patna [hereinafter referred to as AIIMS', which expression unless repugnant to the context and meaning thereof shall include its successors and assigns] having agreed to exempt M/s__________________________________________________ [hereinafter referred to as 'supplier /contractor' which expression unless repugnant to the context and meaning thereof shall include its successors and assigns] from depositing with AIIMS a sum of Rs._____________ (Rupees _______________________) towards security / performance guarantee in lieu of the said contractor having agreed to furnish a bank guarantee for the said sum of Rs. ___________________ (Rupees ________________________) as required under the terms and conditions of contract / work order no dated ________________ [ hereinafter referred as the order'] placed by AIIMS on the said supplier /contractor. We,______________ the bank [hereinafter referred to as 'the bank' which expression shall include its successors and assigns] do hereby undertake to pay AIIMS an amount not exceeding Rs. ____________ (Rupees ___________________________) on the demand made by AIIMS on us due to a breach committed by the said supplier /contractor of the terms and conditions of the contract /order.

1. We_____________________ the bank hereby undertake to pay the amount under the guarantee without any demur merely on a demand from AIIMS stating that there is a breach by the supplier / contractor of any of the terms and conditions contained in the order or by the reasons of the supplier's / contractor's failure to comply with the terms and conditions as stipulated in the order or amendment(s) thereto. The demand made on the bank shall be conclusive as to the breach of the terms and conditions of the order and as regard to the amount due and payable by the bank under this guarantee, notwithstanding any dispute or disputes raised by the said supplier / contractor regarding the validity of such breach and we agree to pay the amount so demanded by AIIMS without any demur. However, our liability under this guarantee shall be restricted to an amount not exceeding Rs._________________________ (Rupees _______________________).

2. We, the bank further agree that the guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said order and that it shall continue to be enforceable till the dues of AIIMS under or by virtue of the said order have been fully paid and its claim satisfied or discharged or till AIIMS certifies that the terms and conditions of the order have been fully and properly carried out by the supplier / contractor and accordingly discharge the guarantee.

Page | 28

3. We the bank, undertake to pay to AIIMS any money so demanded notwithstanding any dispute or disputes raised by the said supplier /contractor in any suit or proceedings pending before any court or tribunal relating thereto as our liability under this present being absolute and unequivocal. The payment so made by us under this bond shall be valid discharge of our liability for payment there under and the said supplier / contractor shall have no claim against us for making such payment. 4. We ________________ the bank further agree that AIIMS shall have full liberty, without our consent and without affecting in any manner our obligation hereunder to vary any of the terms and conditions of the order / contract or to extend time of performance by the said supplier / contractor from time to time or to postpone for any time or from time to time any of the powers exercisable by the AIIMS against the said supplier / contractor and to forbear or enforce any of the terms and conditions relating to the order and shall not be relieved from our liability by reason of any such variation or extension being granted to the said supplier / contractor or for any forbearance, act or omission on the part of AIIMS or any indulgence by AIIMS to the supplier / contractor or by any such matter or thing whatsoever which under the law relating to sureties would but for this provisions have effect of so relieving us. 5. Our liability under this guarantee is restricted to Rs. ________________ (Rupees _________________) and shall remain in force up to ___________ unless demand or claim under this guarantee is made on us in writing within 6 months from the date of expiry viz. ________. We shall be discharged from all liabilities under this guarantee thereafter. 6. This guarantee will not discharge due to change in the constitution in the bank or the said supplier / contractor. 7. The bank hereby agrees to address all the future correspondence in regard to this bank guarantee to The Medical Superintendent, All India Institute of Medical Sciences, Patna. 8. We, _____________ the bank lastly undertake not to revoke this guarantee during its currency except with the previous consent of the AIIMS in writing. Signed on the _________________ day of _______________

Signature For the Bank Witness: Name(s) & Designation(s)

Name & Address