tenancy agreement summary
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8/11/2019 Tenancy Agreement Summary
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COUNTY BOROUGH,
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HOUSING AND PUBLIC PROTECTION DEPAR TMENT
The Tenancy
Agreement ASummary
The Tenancy Agreement is the
document that you sign at the
beginning of your tenancy.
This is the legal contract between
the tenant and Wrexham County
Borough Council
Let 36a
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WHEN YOU SIGN A TENANCY AGREEMENT WITH US WE ARE
ASKING YOU TO AGREE TO THE CONDITIONS OF TENANCY.
AS A RESULT IT IS IMPORTANT THAT YOU KNOW
AND UNDERSTAND WHAT YOU ARE AGREEING TO.
THIS LEAFLET IS A SUMMARY OF THE CONDITIONS TO BE
FOUND IN THE TENANCY AGREEMENT. IF THERE IS
ANYTHING YOU ARE NOT SURE ABOUT OR DON’T
UNDERSTAND PLEASE ASK A HOUSING OFFICER TO
EXPLAIN.
Righ t s a ! R " s #$ s i% i&iti " s
O'( )ai ("s#$si%i&iti"s a(" t$*
♦ Consult you on any propose!"an#es $n t"e tenan!y a#ree%ent
♦
&eep your "o%e $n repa$r ♦ &eep all p$pes, ra$ns, #utter an
$nstallat$ons 'or "eat$n# (ater, #asan ele!tr$!$ty $n (or&$n# orer.
W" ha+" th" (ight t$*
♦
!"an#e your rent an ot"er !"ar#espro)$e (e tell you ($t"$n areasona*le t$%e *e'ore"an.
♦ *e let $nto t"e property to !arry out$nspe!t$ons, repa$rs, ser)$!$n#, or sa'ety $nspe!t$ons.
Y$'( )ai ("s#$si%i&iti"s a(" t$*
♦ pay t"e rent an ot"er !"ar#es on t$%e♦ ta&e !are o' t"e property an #arens, &eep t"e $ns$e o' t"e
property e!orate, !lean an t$y an o repa$rs you are respon+s$*le 'or.
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♦ ensure t"at e)eryone $n your "ouse"ol, $n!lu$n# your )$s$tors,*e"a)e respons$*ly
♦ let us &no( at least 'our (ee&s *e'ore you lea)e $' you $ntento en t"e tenan!y.
Y$' ha+" th" (ight t$*
♦ appeal a#a$nst !erta$n e!$s$ons (e %a&e t"at you ont a#ree($t"
♦ e-er!$se your le#al r$#"ts as a tenant♦ l$)e pea!e'ully $n your "o%e ($t"out any unne!essary
$nterrupt$on *y us.
Y$'( T"a,-
You ($ll "a)e e$t"er an Introu!tory ,Se!ure or De%ote tenan!y.Your o''er o' a!!o%%oat$on ($ll a)$se you ("$!" type o' tenan!yyou "a)e *een #rante. I' you are an Introu!tory tenant you ($ll re+!e$)e a *oo&let Your $ntrou!tory tenant/ $n your $n'or%at$on pa!&.T"$se-pla$ns t"e r$#"ts you o not "a)e unt$l you *e!o%e a se!ure tenant.
You s"oul rea t"$s *oo&let an as& your "ous$n# o''$!er $' t"ere $sanyt"$n# !onta$ne $n t"e *oo&let t"at you o not unerstan.
$it T"ats
I' your tenan!y $s a 0o$nt tenan!y (e !an en'or!e t"e tenan!y!on$t$ons a#a$nst you or a 0o$nt tenant1s2. I' you are 0o$nt tenants,any one o' you !an en t"e tenan!y *y #$)$n# us 'our (ee&s not$!e.
B("a/ig a t"a,- ,$!iti$ 0B("a,h $1 T"a,-2
I' you *rea& a tenan!y !on$t$on, you ($ll *e $n'or%e $n (r$t$n#. I' you o not !orre!t t"e *rea!" (e %ay ta&e steps to en your tenan!yan apply to a !ourt to re%o)e you 'ro% your "o%e.
In so%e !$r!u%stan!es, (e %ay apply to t"e !ourt 'or an $n0un!t$on
$n ("$!" t"e !ourt !an orer you to &eep to your tenan!y !on$t$ons.In !erta$n s$tuat$ons (e %ay #et an $n0un!t$on pre)ent$n# you 'ro%)$s$t$n# an area state $n t"e $n0un!t$on.
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T"e re%a$ner o' t"$s lea'let "$#"l$#"tst"e %a$n 'eatures o' t"e tenan!ya#ree%ent. T"e tenan!y a#ree%ent($ll *e $n 34 se!t$ons, ea!" one a*out$''erent aspe!ts o' a Coun!$l tenan!y.T"$s lea'let 'ollo(s t"e sa%e style an($ll outl$ne t"e &"ga& ,$t(a,t -$' a("ag(""ig t$.
S ",ti$ A. Y$'( ("t a! $ th "( ,h a(g "s
T"e rent you pay "elps us to pay !osts $n)ol)e $n pro)$$n# t"e"ous$n# ser)$!e you re!e$)e. T"$s $n!lues repa$rs an %a$ntenan!e!osts, %oern$sat$on !osts an %ana#e%ent !osts. It $s $%portantt"at rent an all ot"er !"ar#es uner t"e tenan!y a#ree%ent are pa$on t$%e an t"$s $s an $%portant rule $n t"e tenan!y a#ree%ent. R"tis !'" 3""/&-. I' you "a)e pro*le%spay$n# your rent, you s"oul spea& to a
"ous$n# o''$!er stra$#"ta(ay an %a&ean arran#e%ent to !lear anyarrears. We ($ll ta&e '$r% a!t$on a#a$nsttenants ("o el$*erately o not payt"e$r rent or 'a$l to &eep to pay%entarran#e%ents t"ey "a)e %ae ($t" us.Con$t$ons are $n!lue $n respe!t o'
any %oney o(e 'ro% a pre)$oustenan!y $n!lu$n# repa$r re!"ar#es. It$s $n your $nterest to !onta!t us early $' you "a)e $''$!ulty $n pay$n# your rent.
S ",ti$ B. R "#ai (s4 i)# ($ +") " ts a! a&t "(ati$s t$ -$ '( h$)"
We are le#ally respons$*le to &eep $n repa$r t"e stru!ture an outs$eo' your "o%e. Ins$e your "o%e, (e ($ll &eep $n repa$r t"e *at"roo%an &$t!"en '$-tures, "eat$n# an (ater suppl$es, #as an (ater
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p$pes an ele!tr$!al ($r$n# 5 plu#s, so!&ets, l$#"t '$tt$n#s et!. We($ll also repa$r an %a$nta$n !erta$n ot"er parts o' your "o%e. 6oreeta$ls a*out our repa$r$n# o*l$#at$ons ($ll *e 'oun $n t"e tenants"an*oo&.
You "a)e t"e r$#"t to #et !erta$n repa$rs (e are respons$*le 'or oneon t$%e. T"$s %eans t"at $' (e or our !ontra!tors o not !arry outt"ese repa$rs $n set t$%e l$%$ts, you !an $ns$st t"at (e appo$ntanot"er !ontra!tor to o t"e repa$rs.
You "a)e a r$#"t to !o%pensat$on $' t"at !ontra!tor oes not ot"ose repa$rs ($t"$n a set t$%e l$%$t. 7s& your "ous$n# o''$!e 'or %ore $n'or%at$on or see your tenants "an*oo&.
Your respons$*$l$t$es $n!lue report$n# 'aults $%%e$ately to pre)ent'urt"er a%a#e o!!urr$n#, an !arry$n# out t"e repa$rs 'or ("$!" youare respons$*le. We "a)e ae so%e ne( !on$t$ons so t"at you&no( your respons$*$l$t$es $' you !arry out your o(n $%pro)e%entsan alterat$ons. T"ese !on$t$ons re'er to alterat$ons !arr$e out($t"out per%$ss$on ("$!" ("en !arr$e out !an so%et$%es *e a
"ealt" an sa'ety r$s& to you an ot"ers.
We "a)e also ae !on$t$ons ("$!" %a&e you a(are o' yourrespons$*$l$t$es $' a%a#e o!!urs el$*erately, re!&lessly or as aresult o' ne#le!t *y you or t"e people you are respons$*le 'or.
S",ti$ C. C$))'i t- iss' "s
T"e Coun!$l *el$e)e t"at e)eryone"as t"e r$#"t to l$)e $n pea!e'ul!o%%un$t$es ("$!" pro%otetoleran!e an unerstan$n#. W"eret"$s $s not t"e !ase (e ($ll ta&ene!essary steps to ensure t"at
tenants respe!t t"e 8u$et en0oy%ento' e)eryone aroun t"e$r "o%e anestate.
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7nt$+so!$al *e"a)$our, $n %any 'or%s, "as *e!o%e a *$#$ssue. T"e tenan!y a#ree%ent re!o#n$ses t"$s an tr$es to resol)eas %any $''erent types o' $ssues, ("$!" !ause nu$san!e an"arass%ent. T"e tenan!y a#ree%ent $s also es$#ne to eal ($t"en)$ron%ental $ssues su!" as 'ly t$pp$n#, ("$!" !an "a)e a
etr$%ental $%pa!t on our estates an 8ual$ty o' l$'e.
S ",ti$ D. U sig -$'( h$ )"
To re%a$n a se!ure tenant, you %ust use an o!!upy your propertyas your only or %a$n "o%e, e)en ("en you su*let part o' your
"o%e or ta&e $n lo#ers.
You "a)e !erta$n respons$*$l$t$es toensure t"at you loo& a'ter your "o%ean t"e surroun$n# areas an &eept"e% $n a !lean an t$y !on$t$on.T"ere are !on$t$ons re#ar$n# your #arens, trees, *us"es an "e#es. For t"ose tenants $n 'lats t"ere are!on$t$ons re#ar$n# s"are areas an*al!on$es. Con$t$ons re#ar$n# lost or stolen &eys state t"at $' you lose your
&eys or t"ey are stolen you ($ll *e !"ar#e $' you as& us to !"an#et"e lo!&s an pro)$e ne( &eys. You !an !"an#e t"e lo!& yoursel' pro)$e you %eet our %$n$%u% stanar 1as& at your lo!al "ous$n#o''$!e 'or a)$!e2. T"rou#"out t"$s se!t$on t"e people you are
respons$*le 'or/ $s re'erre to an t"$s %eans t"at you arerespons$*le 'or t"e *e"a)$our o' e)ery person 1$n!lu$n# !"$lren2l$)$n# $n or )$s$t$n# your "o%e. You are respons$*le 'or t"e$r*e"a)$our $n your "o%e, on lan near*y, $n s"are areas, $n t"eestate area aroun your "o%e or on any o' our pre%$ses. T"ereare also !on$t$ons a*out your respons$*$l$t$es 'or %a$nta$n$n# t"e$nter$or o' your "o%e, t"e par&$n# o' )e"$!les, t"e stor$n# o'
'la%%a*le %ater$als an %a!"$nes ("$!" use 'la%%a*le %ater$alsan repa$rs a'ter la('ul entry *y t"e pol$!e.
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S ",ti$ E. I +$ & +ig t" ats
T"e Coun!$l en!oura#es tenants an res$ents to "a)e a say $n "o((e %ana#e your "o%es an estates. You ($ll *e !onsulte a*out"ous$n# plans !on!ern$n# your "o%e an estate.
Tenants are en!oura#e to #et $n)ol)e t"rou#" t"e Tenants7sse%*ly, Tenants 7sso!$at$ons an Tenant re)$e( #roups ea!"o' ("$!" "ol re#ular %eet$n#s $n)ol)$n# "ous$n# sta'' an tenantrepresentat$)es.
S ",ti$ F. M $+i g t$ a$t h"( C$' ,i& h$)"
You %ay (ant to %o)e 'ro% youre-$st$n# Coun!$l "o%e 'or a nu%*er o' reasons9+
♦ t"ere %ay not *e enou#" roo%s♦ your present "o%e %ay *e too
lar#e♦ you %ay "a)e %e$!al reasons to
%o)e♦ you %ay nee to %o)e 'or so!$al
reasons.
You "a)e t"e r$#"t to apply to %o)e to anot"er Coun!$l property *yputt$n# your na%e on to t"e "ous$n# re#$ster. We set !erta$n
!on$t$ons *e'ore a trans'er or s(ap !an #o a"ea. T"ese!on$t$ons !an *e 'oun $n t"e tenants "an*oo&.
S ",ti$ G. L "a +ig -$'( h $)" a! "!i g -$'( t " a,-
In so%e !ases, Coun!$l tenan!$es !an pass to anot"er person $' t"etenant $es. T"$s $s !alle Su!!ess$on. Ho(e)er t"e tenan!y !an
only *e trans'erre $n !erta$n !$r!u%stan!es. Furt"er $n'or%at$on $spro)$e $n t"e tenants "an*oo&.
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T"e tenan!y a#ree%ent !onta$ns!on$t$ons a*out your respons$*$l$t$es("en lea)$n# your "o%e an en$n#your tenan!y. O)er t"e years, t"eCoun!$l "as "a to spen a lot o' t$%e
an %oney e%pty$n# propert$es o'un(ante $te%s t"at "a)e *een le't*e"$n *y a tenant ("o "as %o)e out.
T"e !on$t$ons !learly po$nt out t"e respons$*$l$t$es o' tenants $' lea)$n# t"e$r "o%e or en$n# t"e$r tenan!y an eta$ls!$r!u%stan!es uner ("$!" re!"ar#$n# %ay ta&e pla!e.
S ",ti$ H. S '##$(tig # "$#&" a! sh "&t "("! h$' sig s"( +i ," s
T"ese !on$t$ons $n t"e tenan!y a#ree%ent $n'or% you o' t"eCoun!$ls r$#"ts an your r$#"ts $' you re!e$)e e-tra tenan!y support.
S",ti$ I. Data #($t",ti$
T"ese !on$t$ons $n t"e tenan!y a#ree%ent$n'or% you o' t"e Coun!$ls r$#"ts an your r$#"ts a*out t"e $n'or%at$on (e "ol a*out you.
ALTERNATI5E LANGUAGES ORFORMATS
Woul you l$&e to re!e$)e t"$s lea'let or any !orresponen!e a*outre!"ar#es $n a $''erent 'or%at $e Bra$lle, !assette or te-t only !opyor $n a $''erent lan#ua#e:
I' so, please !onta!t t"e Hous$n# Ser)$!es, Rut"$n Roa, Wre-"a%,LL3; <TU or your Lo!al Hous$n# O''$!e9
Telep"one nu%*er9 43=<> ;3?444Fa- nu%*er9 43=<> ;3?;@4E%a$l9 " o us $ n # A ( r e - " a%.# o ) . u& 6$n$!o%9 43=<> @=@4<
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