ten slides in ten minutes- thinking about leadership

10
S S 1 Ten Slides in Ten Minutes: Thinking about Leadership [Capturing the Hearts and Minds of Prospects & Clients] Presented by: Bill Graham APM.APMP January, 2014 [email protected]

Upload: bill-graham-cpapmp

Post on 17-May-2015

139 views

Category:

Business


0 download

DESCRIPTION

A few general thoughts on the subject of leadership in organisations

TRANSCRIPT

Page 1: Ten slides in Ten Minutes- Thinking about Leadership

S S

1

Ten Slides in Ten Minutes Thinking about Leadership [Capturing the Hearts and Minds of Prospects amp Clients]

Presented by

Bill Graham APMAPMP

January 2014

billgrahamsales-synthesiscoza

2

Opening Statements

ldquoA true leader is one that loves their followers more than themselvesrdquo

ldquoIn periods where there is no leadership society stands still Progress occurs when courageous skillful leaders seize the opportunity to change things for the betterldquo - Harry S Truman

Inclusion ldquoCommunities that include everyone become stronger and everyone wins - Jane Imbody

3

The Six Leadership Styles (Source Daniel Goleman)

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

Daniel Jay Goleman (born March 7 1946) is an author

psychologist and science journalist

According to Daniel Golemans theory on

leadership a successful leader is dynamic and does

not subscribe to one particular leadership style Leadership styles should be

situational and dynamic

3

4

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Each Department has differing maturity levels

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C Senior

management may use any one of the

six styles at any given time

producing yet another dynamic

Leadership styles should be situational and dynamic

4

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

5

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Potential conflict may occur

Potential for frustration and discord

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C

Leadership styles should be situational and dynamic

5

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 2: Ten slides in Ten Minutes- Thinking about Leadership

2

Opening Statements

ldquoA true leader is one that loves their followers more than themselvesrdquo

ldquoIn periods where there is no leadership society stands still Progress occurs when courageous skillful leaders seize the opportunity to change things for the betterldquo - Harry S Truman

Inclusion ldquoCommunities that include everyone become stronger and everyone wins - Jane Imbody

3

The Six Leadership Styles (Source Daniel Goleman)

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

Daniel Jay Goleman (born March 7 1946) is an author

psychologist and science journalist

According to Daniel Golemans theory on

leadership a successful leader is dynamic and does

not subscribe to one particular leadership style Leadership styles should be

situational and dynamic

3

4

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Each Department has differing maturity levels

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C Senior

management may use any one of the

six styles at any given time

producing yet another dynamic

Leadership styles should be situational and dynamic

4

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

5

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Potential conflict may occur

Potential for frustration and discord

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C

Leadership styles should be situational and dynamic

5

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 3: Ten slides in Ten Minutes- Thinking about Leadership

3

The Six Leadership Styles (Source Daniel Goleman)

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

Daniel Jay Goleman (born March 7 1946) is an author

psychologist and science journalist

According to Daniel Golemans theory on

leadership a successful leader is dynamic and does

not subscribe to one particular leadership style Leadership styles should be

situational and dynamic

3

4

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Each Department has differing maturity levels

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C Senior

management may use any one of the

six styles at any given time

producing yet another dynamic

Leadership styles should be situational and dynamic

4

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

5

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Potential conflict may occur

Potential for frustration and discord

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C

Leadership styles should be situational and dynamic

5

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 4: Ten slides in Ten Minutes- Thinking about Leadership

4

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Each Department has differing maturity levels

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C Senior

management may use any one of the

six styles at any given time

producing yet another dynamic

Leadership styles should be situational and dynamic

4

Leadership styles impact the entire organisation

If senior management have differing leadership styles

then there is a potential for conflict between lsquoDepartmentsrsquo

5

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Potential conflict may occur

Potential for frustration and discord

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C

Leadership styles should be situational and dynamic

5

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 5: Ten slides in Ten Minutes- Thinking about Leadership

5

Department A

Department B

Department C

Your Business Unit

Driving the S-Bends Potential conflict may occur

Potential for frustration and discord

Leadership Style U

Leadership Style A

Leadership Style B

Leadership Style C

Leadership styles should be situational and dynamic

5

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 6: Ten slides in Ten Minutes- Thinking about Leadership

6

Indicators for Identifying Loss-Producing Leaders

bull Dictatorial Style bull Ethical Deterioration bull Personal Agendas bull Unequal Compensation bull Empire Building bull Uncoordinated Activities bull Excessive Management layers bull Lack of Collaboration bull Reducing Productivity bull Unfocused Action bull Talk without Action bull Ineffective Meetings bull Crisis Clinic bull Blamestorming Bringing down

the organisation

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 7: Ten slides in Ten Minutes- Thinking about Leadership

7

bull Respected leaders bull Decisions based on company bull Solid reserve knowledge bull Experienced and skilled bull Inclusion Etc

ldquoRational discourse requires that you win an argument through the strength of what you say and not the strength of your insultsrdquo

- Tuli Madonsela Public Protector South Africa

Identify and define your own rainbowhellip

Where is your centre of gravity

Bringing down the organisation

Creating a climate for growth

Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 8: Ten slides in Ten Minutes- Thinking about Leadership

8

US-based online retailer Zappos removes management bureaucracy

ldquoThe Las Vegas-based online retailer Zappos has long been known to do things its own way It will eliminate traditional managers do away with the typical corporate hierarchy and get rid of job titles at least internally The unusual approach is called a ldquoholacracyrdquo The move is an effort to keep the 1500-person company from becoming too rigid too unwieldy and too bureaucratic as it grows The concept has a couple of high-profile devotees mdash Twitter cofounder Evan Williams uses it at his new company Medium and time management guru David Allen uses it run his firm At its core a holacracy aims to organize a company around the work that needs to be done instead of around the people who do itrdquo

Source Jena McGregor

Point to Ponder How do natural leaders perform in such an environment

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 9: Ten slides in Ten Minutes- Thinking about Leadership

9

Todayrsquos Successful Leaders are Genuine and Caring People

Intellect

Genuine amp Approachable

Personality

Leaders have specific

attributes that cannot be lsquofakedrsquo

bull Natural leaders can inspire and grow an organisation

bull Mediocre managers will pull an organisation into the mire

A Changing Future Organisations must allow each

employee to utilise their particular leadership

capabilities

Inclusion

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion

Page 10: Ten slides in Ten Minutes- Thinking about Leadership

10

Closing

ldquoFor an organisation to be able to perform in the current competitive landscape

every employee needs to have the mind-set to lead innovate and be engaged with

driving its strategy ndash unlike traditional approaches of overinvesting in a few chosen

ones who can lead manyrdquo

- Ravi Shankar Chief People Officer Mindtree

Leadership permeates the Modern-Day Organisation

Inclusion