tempus workshop zagreb pag. 1 quality assurance procedures and activities at ghent university...

Tempus Workshop Zagreb pag. 1

Quality Assurance

Procedures and Activities at

Ghent University

Student questionnaires


Joke Claeys

Ghent UniversityDepartment of Educational AffairsDivision of Quality Management


Examples of questions

- A word version of an English

questionnaire is attached- Recently a summary of all the questions

for over 10 years has been made:

this powerpoint presentation contains

some examples.


I. Course content1. Theory - The course content was interesting - There was no annoying overlap with other courses - The course was structured in a good way - The contents of the course was relevant and up to date- The (difficulty) level of the course was adequate


2. Aims/objectives of the course

- The relevance of the course for the

total program was made clear

- The objectives of the course were

sufficiently made clear

- The goals of the course were

attained


3. Learning effects- To what degree did this course give

you new knowledge and insights- To what degree did this course

stimulate your interest in the speciality- To what degree did this course advance

your capacities of independant research,

analysis and report of scientific data


4. Study load- How much time a week did you spend on this course, on average- The correlation between the officially programmed and the real study load is correct- The physical load of the course was well equilibrated


5. The course as whole

- The academic level is acceptable

- My foreknowledge was sufficient to

follow the course

- The contents met the summary that

was given in advance


II. The teacher

1.General assessment

- What’s your opinion on teacher X

- What’s your opinion on the teaching

of course Y


2. Characteristics of the teacher- The teacher knew how to distinguish main points from side-issues- The teacher accepted critical questions and remarks- The teacher was interested in his/her teaching task- The teacher was motivating and stimulating- The teacher structured his/her course well- The teacher took time to explain the course content


3. Teaching

- The way of teaching was stimulating

- The pace of teaching was…

- Teaching added surplus value to the

course

- The lessons were well introduced

and concluded


4. Interaction and didactic processes- There was an active interaction between the teacher and the students- The style of presenting drew and kept students’ attention- Students were stimulated to actively participate during the lessons


5. Coaching/guidance- There was enough coaching by the teacher- The teacher was ( … frequency) accessible for explanation of the course content- Students could ask for help/advice during and outside the course


6. Presence of the teacher

- The presence and punctuality of the

teacher was good

- The lessons were (always,… never)

given

- Did assistants give lessons ?


III. Learning material, tools1. Learning material in general- Learning material was sufficiently up to date- Learning material was relevant for the course- Learning material added surplus value to other aspects of teaching- Learning material is available at the start,… of the courses


2. Syllabus- The syllabus/handbook and course

material came up to the expectations- Course material was logically structured- Course material was well available

(in time,…)- The price of course material is in

accordance with it’s usefulness


3. Media and learning tools- Didactic material (e.g. blackboard, slides, powerpoint) was used functionally- ICT is used in a functional/good way- The teacher gave good demonstrations- There was enough equipment of sufficient quality for practical training- The use of didactic material was adapted to the content of the lesson,…


4. Infrastructure

- In the audiences there’s enough

space for all the students

- The audio system functioned well

- Projecting slides, video, film

functioned well


IV. Practical training/exercises/laboratory work1. Exercises/laboratory work- There are enough exercises,… during the academic year- The link between laboratory work or exercises and the objectives is clear- During the exercises students were prompted to participation and interaction- The difficulty level of laboratory work was adapted- Practical training,… added surplus value to the course- The scheduled time for exercises,… was adequately used / was effectively used


2. Tasks /project work- Tasks were relevant according to the objectives- Tasks were sufficiently clear- Tasks were relevant for the students- Adequate feedback was given- The evaluation criteria were made clear by the teacher


3. Coaching

- There was sufficient coaching by

assistants

- There was sufficient coaching

during exercises/practical training,…

- I learned a lot from the coach during

the sessions


V. Essay1. Subject- The subject was interesting- I had sufficient capacities to execute the tasks- In a first contact with the promotor, the subject was thoroughly explained


2. Study load

- The real study load is in accordance

with the programmed

- I’d have like more time in …year

- I’d like to spread the programmed

hours in a different way


3. Coaching- The number of contacts with the coach/promotor was sufficient- The promotor sufficiently explained what was expected of me- In case of unexpected problems, there was a possibility to make appointments with the coach


VI. Examination

1. Permanent evaluation

- I knew on forehand how it would be

organised

- It helped me in monitoring my progression

- It helped me in readjusting my learning

behaviour

- It gave me the opportunity to prove my

knowledge of the course


2. Classical examination- I had the chance to prove my knowledge and skills- The conformity between the course content and the examination was OK- The information about the way of evaluating, was OK,…- The attitude of the examinator was stimulating- The evaluation was fair and just- The questions were sufficiently clear


3. Feedback

- After the examination there was

sufficient feedback

- The feedback was adequate


VII. The complete study program

- What is your opinion about the study

program ?

- Is this study year well,… connected

to the previous study year

- The chosen option met my

expectations


VIII. General information

1. Global evalution

- What is your opinion about this

course

- On an 1 to 10 scale my judgement

is …


2. Presence of the student

- I was present at all,… none of the

courses (lessons)

- How often did you attend the

courses


Open ended questions

- Any comment

- Positive and negative remarks

- What can be improved ?

tempus workshop zagreb pag. 1 quality assurance procedures and activities at ghent university...

Documents

course slide

tempus workshop zagreb

course content slide

course content students

advance slide

adequate slide

y slide

equilibrated slide