Template of RPAS Operations Manual

Foreword

This template manual has been produced to aid remotely piloted aircraft system (RPAS)

operators in developing their own operations manuals. The structure of this manual contains

the basic items that normally would be important to consider and/or describe when

conducting flight operations. The purpose of the contents of this manual is also to support

an operator in order to be in compliance with any legal and applicable requirements in

Montenegro.

The Template Manual serves as guidance and assistance in the preparation of operations

manual and contains the necessary procedures and forms. It is recommended to be used in a

constructive way, and never as a basis for any misuse or justification for setting lower

standards.

THIS TEMPLATE MANUAL DOES NOT HAVE OBLIGATORY CHARACTER.

Table of Contents

Foreword ................................................................................................ 2

Introduction ............................................................................................. 4

Revision status and list of effective pages ............................................................ 4

Definitions and abbreviations ......................................................................... 5

1 Duties and responsibilities of personnel included in operator activities .................... 6 1.1 Operator’s organizational structure ....................................................... 6 1.2 Accountable manager ...................................................................... 7 1.3 Pilot of unmanned aircraft system ......................................................... 7 1.4 Person responsible for maintenance and continuing airworthiness (if applicable) ..... 8

2 Flight operations ................................................................................... 9 2.1 Areas of operation.......................................................................... 9 2.2 Type of operation .......................................................................... 9 2.3 Flight team composition ................................................................... 9 2.4 Operation of multiple types of UA ........................................................ 9 2.5 Qualifications requirements ............................................................... 9 2.6 Operating site planning and assessment .................................................. 9 2.7 Communications ........................................................................... 9 2.8 Weather ..................................................................................... 9

3 Standard operating procedures and emergency procedures ............................... 10

4 Maintenance of unmanned aircraft system ................................................... 13

5 Flight operations limitations ................................................................... 16

6 Reporting ......................................................................................... 18

7 Risk management ................................................................................ 19

8 Competence of pilot ............................................................................. 21

9 Types of records and deadlines for record keeping .......................................... 22

Appendix 1 – Checklist Form ........................................................................ 23

Appendix 2 – Record of risk assessment ............................................................ 24

Appendix 3 - Failure Mode and Effect Analysis (FMEA) of unmanned aircraft system ....... 25

Appendix 4 – Occurrence Report .................................................................... 27

Introduction

This chapter should contain basic information about the manual and its purpose. It should

contain basic information about the operator, including but not limited to:

Name and address of the operator/organization

Areas where operations are conducted

Types of operations, and

Types and numbers of RPAS used.

Revision status and list of effective pages

This chapter should contain information about the amendment process and revision status of

the manual.

The revision status may include a list of effective pages or similar information. Each page

should also contain document identification markings, e.g. name of the document and its

revision status.

Example:

Revision status

Edition Revision number Revision date Revision info

First edition 00 DD.MM.YYYY. Initial issue

List of effective page

Revision Number Date Page number

00 DD.MM.YYYY. 1

00 DD.MM.YYYY. 2

Definitions and abbreviations

Detail all definitions or abbreviations used throughout the document - there is no need to

further expand any definition or abbreviation used in the document.

Example:

Definitions

1. Unmanned aircraft is aircraft intended for fights without pilot in the aircraft, which is

remotely controlled or programmed and autonomous;

2. Flight within the visual line of sight is an unmanned aircraft system, where the person

operating the unmanned aircraft system is in constant visual contact with the unmanned

aircraft without using optical or electronic aids, with the exemption of contact lenses or

corrective glasses;

3. Flight operations are operations of unmanned aircraft system, irrelevant whether they

are conducted for remuneration or not, where the unmanned aircraft is used for air

services (i.e. air filming, aerial advertising, air oversight, fire protection, initiation of

avalanches, scientific-investigation flights, flights for media needs, special events, air

shows, competition flights, etc.);

4. Pilot of unmanned aircraft system is a person operating the unmanned aircraft system,

considered to be the pilot-in-command (hereinafter referred to as the “pilot”);

5. Operational mass of unmanned aircraft is total mass of unmanned aircraft at the

moment of take-off;

6. Operator of unmanned aircraft system is natural person or legal entity, or state

authority which performs flight operations with unmanned aircraft;

…

…

Abbreviations

1. CAA – Civil Aviation Agency

2. UAS – Unmanned Aircraft System

3. GNSS – Global Navigation Satellite System

…

…

1 Duties and responsibilities of personnel included in operator activities

This chapter should contain information about the operator’s/organization’s personnel and

the person in charge/nominated persons (if applicable).

The duties and responsibilities of the key personnel should be described, with special

emphasis on duties which are significant in terms of operational safety.

For large operators an organization chart may be used.

Scalable as appropriate, e.g. Accountable Manager, Operations Manager, Technical

Manager, Chief Pilot, Other Pilots. These are not official posts in the sense of an organization

applying for an Air Operator Certificate and the same person may be in charge for multiple

functions and cover the relevant working positions. Each function must however be covered

in brief and any internal audit/quality function must be fulfilled by a separate person, e.g.

camera operator.

Example:

1.1 Operator’s organizational structure

Position Name and

Surname Telephone E-mail Fax

Accountable

manager

Pilot of

unmanned

aircraft

Pilot of

unmanned

aircraft

Pilot of

unmanned

aircraft

*(provide details for all pilots of unmanned aircraft)

Accountable

manager

Petar Petrović

Pilot of unmanned

aircraft

Miloš Milošević

Pilot of unmanned

aircraft

Ivan Ivanović

Pilot of unmanned

aircraft

Marko Marković

1.2 Accountable manager

Accountable manager is responsible:

a) for conducting activities in accordance with provisions of operations manual;

b) for establishing system for reporting occurrences significant for air traffic safety

pursuant to regulation defining the manned of reporting such occurrences;

c) for establishing system of maintaining and keeping flight records;

d) for evaluating needs for conducting risk management activities and, if necessary,

conduct those activities before the category C or D flight operations (specify what is

applicable);

e) for ensuring continuous compliance of operations manual with applicable regulations

and provisions of flight manual or user manual (specify what is applicable);

f) for making the operations manual available of personnel;

g) for introducing all personnel with parts of operations manual related to their

obligations.

1.3 Pilot of unmanned aircraft system

Pilot of unmanned aircraft system shall:

a) be at least 18 years old;

b) ensure that the flight of unmanned aircraft is performed during the day;

c) verify serviceability of unmanned aircraft system before the flight;

d) gather all the necessary information for planned flight and verify that meteorological

and other conditions in flight area provide safe flight;

e) ensure that all equipment or cargo on unmanned aircraft is promptly attached so it

will not fall;

f) ensure that unmanned aircraft safely clears of all obstacles on take-off and landing;

g) ensure safe distance between unmanned aircraft and people, animals, facilities,

vehicles, vessels, other aircraft, roads, railroads, water routes or high-voltage cables,

of at least 30 metres during the flight;

h) ensure that minimum distance between unmanned aircraft and gathered people is 150

metres;

i) ensure that the flight of unmanned aircraft is within visual range of pilot and at the

distance of at most 500 metres from the pilot;

j) ensure that the flight of unmanned aircraft is conducted outside of controlled air

space;

k) ensure that the flight of unmanned aircraft is at the height of at most 150 metres

above the ground level or sea level;

l) ensure that during the flight no objects are thrown from unmanned aircraft;

m) operate unmanned aircraft system in accordance with applicable regulations and

provisions of flight manual or user manual;

n) when conducting flight operations, the pilot shall have on-site the folowing

documents:

‒ flight manual or user manual for unmanned aircraft system;

‒ original or certified copy of the approval for flight operations, in case the pilot

conducts category D flight operations;

‒ insurance contract, if stipulated;

‒ operations manual;

‒ evidence on competence for operating the system;

‒ pilot licence or statement on passed theory exam on knowledge of air

regulations conducted by the Agency;

‒ evidence on medical fitness for operating unmanned aircraft system.

1.4 Person responsible for maintenance and continuing airworthiness (if applicable)

Person responsible for maintenance and continuing airworthiness is responsible:

a) for creating a system of maintenance and continuing airworthiness of an unmanned

aircraft system (the extent to which it is applicable to unmanned aircraft systems),

and/or just an unmanned aircraft system maintenance, and/or determining the persons

eligible for maintenance.

2 Flight operations

2.1 Areas of operation

Brief description of geographic scope and expected distance from people and structures, etc.

Likely operating areas e.g. building sites, open countryside, roads etc.

2.2 Type of operation

Include details of the operations e.g. Visual Line of Sight (VLOS), day/night, weather, etc.

2.3 Flight team composition

Make up of the flight team depending on type of operation, complexity, type of aircraft, etc.

2.4 Operation of multiple types of UA

Any limitations considered appropriate to the numbers and types of unmanned aircraft that

a pilot may operate if appropriate.

2.5 Qualifications requirements

Details of any qualifications, experience or training necessary for the pilot or support crew

for the types of unmanned aircraft and the roles employed by the operator.

2.6 Operating site planning and assessment

Airspace operating environment considerations and procedures (e.g. Controlled Airspace),

operations near other aircraft operations (local aerodromes or operating sites), operations

near industrial sites or such activities as gas venting, high-intensity radio transmissions etc.,

obstructions (wires, masts, buildings etc.), extraordinary restrictions such as segregated

airspace around prisons, habitation and recreational activities, public access, permission

from landowner, likely operating site and alternative sites, weather considerations, etc.

2.7 Communications

Awareness and links with other users, aircraft operators and air traffic service providers.

2.8 Weather

This chapter should contain procedures and information on how to analyse weather

information and its effects on the planned operations.

It should contain practical information on where information on current and forecasted

weather can be found and how it should be interpreted. A key component should be the

practical weather limits which indicate that the operations should be cancelled or delayed.

3 Standard operating procedures and emergency procedures

This chapter should contain practical instructions on how normal operations (pre-flight, take-

off, in-flight, landing and post-flight checks/procedures) are planned and conducted. It

should contain examples of different operational scenarios and how they are performed in

practice.

This chapter also should contain procedures and instructions for emergency situations. It

may contain emergency checklists or guidance for abnormal situations. Emergency

procedures should include lost link, flyaway, fire (air vehicle and ground station), etc.

Preventive measures must also be detailed.

Examples

Operation Air filming

Class of flight operations area I, II, III, IV

Category of flight operations A, B, C

Specific necessary skills of pilot Operator’s training for operating type ABC123

…

Specific necessary skills of other personnel

involved in operations

Operator’s familiarization with operation

…

Unmanned aircraft system type ABC123

Standard equipment necessary for operation

8 motors

Dual controller

…

Specific and additional equipment necessary for

operation

Camera type DEF456

Parachute

…

Necessary competence of pilot

Evidence on competence for operating

unmanned aircraft system

…

Necessary experience of pilot

20 hours operating system

Knowledge of computer applications for

configuration of unmanned aircraft system

…

Composition of the team for performing

operations

Pilot + 2 support staff

Normal flight procedures Pre-flight

› Check location where operations are performed

› Check meteorological conditions

› Check aeronautical information

› Coordination with air traffic control (if applicable)

› Ensuring place for take-off and landing

› Technical check of the system

› …

Take-off

› Observation of take-off place

› Monitoring airspace where operations take place

› Take-off power settings

› Take-off

› …

In flight

› Power settings for flight

› Use of flight command

› Maintaining an effective review and keeping the

aircraft within Visual Line of Sight (VLOS) at all

times.

› Flight data monitoring

› Coordination with other personnel involved in

operations

› Monitoring airspace where operations take place

› Observation of the area on the ground over which

operations take place

› Use of the filming equipment

› …

Landing

› Power settings for landing

› Use of flight command

› Flight data monitoring

› Coordination with other personnel involved in

operations

› Monitoring airspace where operations take place

› Observation of the area on the ground over which

operations take place

› Landing

(if the operator does not act in the manner specified

he/she should describe the way in which he/she acts)

Post flight

› Shutting down/making-safe the aircraft

› Technical system check (operator should specify

procedures that includes the technical system

checks)

…

(if the operator does not act in the manner specified

he/she should describe the way in which he/she acts)

Records › Pilot records the data requested in the form set out in

Appendix 1 (Form checklist)

› Pilot stores the records (in the cabinet office,

computer ...)

Emergency procedures The procedure for engine failure or damage to the

propeller on take-off and landing

› Maintain unmanned aircraft in balance and as soon

as possible land an unmanned aircraft

› Stop with the execution of rescheduling the mission

(if applicable)

› In case of an uncontrolled flight/fall activate

parachute and stop the engine (disarm)

› …

The procedure for engine failure in flight

› Maintain unmanned aircraft in balance and as soon

as possible land an unmanned aircraft

› Stop with the execution of rescheduling the mission

(if applicable)

› In case of an uncontrolled flight/fall activate

parachute and stop the engine (disarm)

› …

The procedure for the cancellation of radio

communication

› Try to re-establish a connection with the moving of

management place

› …

The procedure for the loss of visual contact with the

aircraft

› Use the RTH (Return to Home) and as soon as

possible to resume management

› …

The procedure for the sudden change in weather

conditions

› Land as soon as possible

› …

Procedure for loss of control due to the moving center of

gravity

(the operator should describe the way in which treated)

Procedure for loss of control due to loss of orientation

(operator should describe the way the act)

…

4 Maintenance of unmanned aircraft system

This chapter should contain procedures and instructions on the airworthiness of the aircraft

and any other equipment which have or may have an effect on the safety of operations.

This information should contain but is not limited to:

Instructions for pre-flight inspection (before every operation)

Periodic inspections (e.g. daily, weekly, monthly…)

Inspections after abnormal situations, and

Guidance for assessing when the system or part should be maintained or with-drawn

from service.

The instructions and intervals should always respect the manufactures instructions and

limits.

Maintenance of unmanned aircraft system is divided as follows:

a) Maintenance of operating programs

‒ replacement of engine software controller (ESC)

‒ replacement of flight controller software

‒ replacement software at receiver

‒ replacement software at the control station

b) Maintenance of mechanical assemblies

‒ replacement engine (maximum power, acceptable propellers, the impact on

the PID settings ...)

‒ replacement power unit (if applicable)

‒ test compounds, acceptance, mechanical tension compounds ...

‒ replacement and maintenance of propellers (balancing, damage ...)

c) Parachute (the condition of parachute, device to activate the parachute, batteries to

activate the parachute ...)

d) Maintenance of batteries - (handling batteries, storage batteries, the criteria for

assessing the state of the battery (internal resistance, bloating, visible damage ....)

e) Undercarriage of unmanned aircraft.

Operator (name of operator) will make any change to the system of unmanned aircraft that

has an impact on the work of unmanned aircraft important functions / system and carry out

an analysis of failures and their impact on the form set out in Appendix 3 of this Manual.

Maintenance of unmanned aircraft has to be defined in the unmanned aircraft maintenance

program , which can be developed as a separate document or may be integral part of the

Operations Manual.

Unmanned aircraft maintenance program must include a minimum:

‒ Statement of the unmanned aircraft system operator that an unmanned aircraft system

will be held in accordance with the program, which is aligned with the manufacturer's

recommendations and requirements CAA, meet the applicable requirements for its

maintenance and continuing airworthiness;

‒ List of documentation and regulations according to which the program is developed;

‒ Name / title / address / contact operator, model name, serial number, identifier systems

unmanned aircraft to which the program applies;

‒ Unmanned aircraft system configuration (built-in components and their

characteristics, specifications, mass ...), number of installed components, together with

the specified reference application for the existence of that equipment, its number and

type (eg. Dual power supply or self-supply - application of the Regulation on

conditions for operating unmanned aircraft systems and model aircraft (Application

CAA));

‒ Planned maintenance schedule:

Pre-flight review

After-flight review

Routine checks (e.g. 5 hrs, 10 hrs, 25 hrs ... or daily, weekly, monthly, annual

.. or 10 cycles / 20 cyles / 50 cycles ... or daily / 5hrs, weekly / 10hrs, monthly

/ 25hrs, annual / 50hrs ... or daily / 5hrs / 10 cycles, weekly / 10hrs / 25cycles,

monthly / 25hrs / 50cyles, annual / 50hrs / 100 cycles)

Special checks (e.g. Checks related to the installed equipment and / or

implemented modifications)

Extraordinary reviews (e.g. overload, damage, detected interference in the

management ...)

‒ Elaborated the list of all views unmanned aircraft system, together with clearly

defined intervals, scope and manner of execution of the examination, as well as

acceptable values of the measured / measurable parameters.

‒ Clearly defined obligation to document the checks carried out, how and where

(paper) will be performed to document reviews.

‒ Clearly defined policy towards the operator software, which will be used in the

management system of unmanned aircraft, as well as the mode / selection criteria /

installation / testing software.

‒ Status list system components unmanned aircraft with a limited life and / or defined

intervals review of embedded components, together with the above mentioned

requirements for installation (the existence of) the components, name and code parts

(part number) and serial number (serial number) components (if applicable).

‒ Clearly defined intervals and criteria for calibration / calibration of individual devices

/ systems and acceptable ways, to be sizing / calibration performed (e.g. Calibration

magnetometer on the aircraft, calibration UNIMER used to measure the value ...).

‒ Deviations from the manufacturer's recommendations (if applicable).

‒ The person / organization responsible (acceptable, given) to maintain a system of

unmanned aircraft.

‒ Standard and method of maintenance i.e. the execution of repairs of unmanned

aircraft systems

‒ In the absence of standards / criteria by the manufacturer of unmanned aircraft

systems / equipment / components or the relevant aeronautical authorities, for its

maintenance / repair / inspection / calibration / lifetime ..., the operator must provide

/ define the way in which it plans to do / spend.

Notes:

‒ The operations manual must clearly define how the operator, and in accordance with

what, maintains a system of unmanned aircraft, i.e. how to create a system of

maintenance and continuing airworthiness of its unmanned aircraft systems (to the

extent, which is applicable to systems of unmanned aircraft) and define the person

responsible for continuing airworthiness.

‒ Every system of unmanned aircraft must have a clearly defined system configuration

of unmanned aircraft, which is proposed by the operator and which can be used (if

applicable to the operators of unmanned aircraft system) - all components of these

configurations must be listed in the Program.

‒ In the case that the operator wants to have a universal maintenance program for

multiple systems of unmanned aircraft, it should be clearly specified in the

Operations Manual and Program maintenance, and further in the Program

maintenance of unmanned aircraft must be clearly defined / separated unmanned

aircraft systems and above any differences in examinations.

‒ In the case there are multiple criteria which define / determine single review, it must

be clearly stated that the review will be carried out / performed according to the first

criteria which expires.

5 Flight operations limitations

Flowchart describes the process that determines whether the planned flight operations can

be conducted. Upon submission of the request for flight operations (recording, photography

...) by the client the checklist set out in Appendix 1 of this Manual should be filled, and the

risks and measures for mitigation and removal set out in Appendix 2 of this Manual shall be

determined.

1. In accordance with regulation

Operator (name of operator) must establish the following:

‒ Category of flight operations;

‒ Flight during the day;

‒ Minimum distance between unmanned aircraft and people, animals, facilities,

vehicles, vessels, other aircraft, roads, railroads, water routes or high-voltage cables,

of 30 meters during the flight;

‒ flight is conducted outside of controlled air space;

‒ …

2. Is it safe? Risk assessment

Yes

Yes No

Get

approval

from CAA or ATC?

Yes

Flight operation

Is it safe? Risk

assessment

Is it safe? Risk

assessment

No In

accordance with

regulations?

Application for flight

operation

Yes

No

Get approval from CAA or

ATC?

No

Yes

In order to get an estimate of whether the flight can be done in a way that does not pose a

danger to life, health or property of people due to shock or loss of control of an unmanned

aircraft system and does not threaten public order it is necessary to carry out the following:

‒ Collect the necessary aeronautical information for the area of flight operations;

‒ Weather conditions for the planned flight;

‒ Check the NOTAM;

‒ The likelihood that people move through the area in which the flight operations will

be performed;

‒ Appropriate place for flight operations;

‒ Obstacles;

‒ Will the location be convenient for the operator of unmanned aircraft who maintains

aircraft within the visual line of sight?

‒ The approval of the owner of the terrain;

‒ Check local limit (embassies, national parks...);

‒ …

Carry out a risk assessment in the table in Appendix 2 of this Manual.

3. Get approval from CAA or ATC

Check that flight carried:

‒ within controlled airspace (Class G airspace)

if it is not performed within the uncontrolled airspace, the special use of

the controlled airspace shall be requested from the ATC

‒ at distance less than 30 meters away from people, animals, buildings, vehicles,

vessels

if the flight is conducted at distance less than 30 m from people, animals,

buildings, vehicles, vessels the approval shall be obtained by the CAA

‒ at a distance of not less than 150 meters from a group of people

if the flight is conducted at distance less than 150 m from the group of

people, the approval shall be obtained by the CAA

‒ …

4. Is it safe?

See item 2.

5. Get approval from CAA or ATC?

See item 3.

6. Flight operations

After the hazard identification, risk assessment and if necessary established measures to

reduce the risk to an acceptable level, unmanned aircraft system operator can start

performing flight operations.

6 Reporting

Operator (name of operator) will provide report to the CAA (via address, phone number, e-

mail) and the National commission for investigation of accident and serious incidents of

aircraft, extraordinary events endangering safety of railroad traffic and maritime incidents

and accidents (via address, phone number, e-mail) on all events associated with the safety

that represent actual or potential hazard to aircraft, life, health or property of people in the

field of performing flight operations, and at least on the following:

1. Unauthorized entry into controlled airspace,

2. Complete loss of control of unmanned aircraft and unmanned aircraft declining,

3. Collision of unmanned aircraft with people, obstacles, vehicles and other unmanned

aircraft or other objects,

4. Dangerous approach to aircraft with crew, the people and objects at a distance of less

than prescribed, and

5. Other hazardous situations that could cause anysafety related event/occurrence.

Operator (name of operator) after learning of the event, must, within 72 hours, provide a

report on the event in the form contained in Appendix 4 of this Manual.

7 Safety risk management

The risk is defined as: assessed predicted likelihood and severity of the consequence(s) or

outcome(s) of a hazard.

Operator shall develop and maintain a formal risk management process that ensures analysis

(in terms of probability and severity of occurrence), assessment (in terms of tolerability) and

control (in terms of mitigation) of risk to an acceptable level.

Operator shall also define those levels of management with authority to make decisions

regarding safety risk tolerability.

Risk Assessment involves taking into account the probability and severity of any adverse

consequences resulting from an identified hazard.

Example:

a) Operator (name of operator) uses the following risk assessment method:

Risk severity

Risk probability

Extremely

improbable

(1)

Improbable

(2) Remote (3) Occasional (4) Frequent (5)

Negligible (E) 1E 2E 3E 4E 5E

Minor (D) 1D 2D 3D 4D 5D

Major (C) 1C 2C 3C 4C 5C

Hazardous (B) 1B 2B 3B 4B 5B

Catastrophic (A) 1A 2A 3A 4A 5A

Table 1

Legend:

ACCEPTABLE RISK

TOLERABLE RISK – Acceptable based on risk assessment and mitigation (if necessary). Required

approval of the Accountable Manager

UNACCEPTABLE RISK – Unacceptable under existing circumstances

The risk probability is classified as follows:

RISK PROBABILITY VALUE

Extremely improbable 1

Improbable 2

Remote 3

Occasional 4

Frequent 5

Table 2

b) Risk severity effects is classified with regard to the possible consequence if a

dangerous situation is achieved, according to the following:

Risk Severity Value Description

Catastrophic A Fatal accidents and the destruction of unmanned aircraft and/or

property

Hazardous B The accident with serious injuries and extensive damage to

autonomous aircraft and/or property

Major C An accident with injuries and/or damage to the unmanned aircraft

and/or property

Minor D An accident with minor injuries and/or damage to the small

unmanned aircraft and/or property

Negligible E An accident without injury and/or damage to the unmanned

aircraft and/or property

Table 3

The risks classified as high risks (unacceptable) must be reduced to an acceptable level by

implementing appropriate risk measures. The aim is to reduce the risk to develop or find

methods to reduce exposure to a minimum. Risk reduction strategies include risk avoiding,

optimizing or reducing the impact of risk.

8 Competence of pilot

For each new unmanned aircraft pilot, operator (name of operator) will provide a theoretical

and practical knowledge check in the following manner:

1. Theoretical check:

‒ Description of the components of unmanned aircraft;

‒ Operating the unmanned aircraft system;

‒ Detailed explanation for use of frequencies;

‒ Check the applicable aviation regulations;

‒ Maintaining an unmanned aircraft;

‒ Development of risk assessment;

‒ ...

2. Practical check:

‒ Take-off;

‒ Performing exercise;

‒ Landing;

‒ Pre-flight and post-flight checks;

‒ ...

During flight operations, operator (name of operator) will use only those unmanned aircraft

pilots who successfully pass the theoretical and practical check.

9 Types of records and deadlines for record keeping

Operator should establish a system of record-keeping that allows adequate storage and

reliable traceability of all activities developed, covering at least:

a) operator’s organization;

b) personnel training and competence verification;

c) documentation of all management system key processes;

d) maintenance records; and

e) security management records.

Documentation shall be kept in paper (hard copy) and electronic form (the operator must

define how to keep records). The documentation kept in paper (hard copy) form must be

adequately protected from loss, unauthorized use, damage, alteration and theft. The records

are kept in a special registry.

Users patterns are responsible for the protection, proper handling and storage prior to

submission of such records to the responsible person.

For records that are kept in electronic form, one safety system records (backup) the data

automatically to an external disk every 24 hours .

All records are kept for the period of two years from the date of creation of the document.

List:

APPENDIX DESCRIPTION

1 Checklist form

2 Record of risk assessment

3 Occurrence report

4 Failure analysis

5 ...

Appendix 1 – Checklist Form

Operator: Date of flight: 14.09.2015.

Type of unmanned

aircraft:

Operational mass of

unmanned aircraft:

Time of flight operations

Start: End: Total:

18:00 18:30 00:30

Task: Concert

recording Location: Trg Slobode

Categories of flight

operations: D

Sketch of areas (if

necessary)

Check:

Maps of area √

Meteorological conditions √

NOTAMs √

Obstacles √

Approval of the owners of the field √

Flight within the visual line of sight √

Does the flight is conducted within controlled

airspace? Yes

...

Name and surname of

pilot of unmanned

aircraft

Marko Marković Signature:

Remarks:

Example:

1. CAA’s approval because the flight is over a group of people

2. ATC’s approval because the flight is conducted within contolled airspace

3. ...

Appendix 2 – Record of risk assessment

1

Activity /

operation /

proces Experience of pilot of unmanned aircraft

Risk Uncontrolled flight of unmanned aircraft

Unsafe

occurrence /

end of

consequences

Risk assessment with existing safety

measures Measures to reduce

risk

Risk assessment after measures to reduce

risk

Risk

probability Risk severity

Risk

assessment

Risk

probability Risk severity

Risk

assessment

Inadequate

training and psychophysic

al ability of

the operator / uncontrolled

flight of

unmanned

aircraft

2

Negligible

B

Hazardous 2B

Unmanned aircraft operator has extensive

experience in the management of

unmanned aircraft

systems. The operator will declare in writing

to the operator's

psychophysical ability and system

management skills..

1

Extremely

improbable

B

Hazardous 1B

RISK ASSESSMENT SPECIFICATION

Risk severity

Risk probability

Extremely

improbable

(1)

Improbable (2) Remote (3) Occasional (4) Frequent (5)

Negligible (E) 1E 2E 3E 4E 5E

Minor (D) 1D 2D 3D 4D 5D

Major (C) 1C 2C 3C 4C 5C

Hazardous (B) 1B 2B 3B 4B 5B

Catastrophic (A) 1A 2A 3A 4A 5A

Table 1

Legend:

ACCEPTABLE REGION

TOLERABLE REGION – Acceptable based on risk assessment and mitigation (if necessary). Required

approval of the Accountable Manager

UNACCEPTABLE REGION – Unacceptable under existing circumstances

Appendix 3 - Failure Mode and Effect Analysis (FMEA) of unmanned aircraft system

Failure Mode and Effect Analysis (FMEA) of unmanned aircraft system

for risk category C and D flight operations

Unmanned aircraft system configuration

Identification mark: Flight operation category:

Manufacturer and

model: Aircraft type:

Operator: Address of the operator:

Date and revision: Operational mass: kg

Unmanned aircraft system components

Battery Manufacturer:

Model:

Number of units:

Battery voltage

(S):

Discharging

current (C):

Capacity:

Additional batteries:

Battery voltage (S):

Discharging current (C):

Capacity:

Additional batteries:

Battery voltage (S):

Discharging current (C):

Capacity:

Receiver Manufacturer:

Model:

Number of units:

Channel number:

Frequency:

System

Protocol

Telemetry

Firmware:

Air traffic

controller

Manufacturer:

Model:

Number of units:

GNSS:

Barometer:

Magnetometer:

Ultrasound:

Opt. sensor:

Voltage/Power sensor:

OSD:

Firmware:

Engine Manufacturer:

Model:

Mark:

Number of

engines:

KV:

Power:

When S is:

Prop:

Max power:

Propeller: Manufacturer:

Model:

Dimensions:

Type:

Engine

controller

Manufacturer:

Model:

Maximum

continuous current:

Firmware: Ver.:

Propeller:

(additional)

Manufacturer:

Model:

Dimensions:

Type:

Parachute Manufacturer:

Model:

Mark:

Type:

Number of units:

Max. power:

Automatic

activation:

Manual activation:

Safety

valve

Manufacturer:

Model:

Notes:

Failure Modes and Effects Analysis

No. Function/system Failure description Consequence Prevention of consequences

1 Voltage

2 Signal receipt

3 Artificial

stabilisation and

flight

management

4 Propulsion

system

5 GNSS

positioning

6

Magnetic field

sensor

(magnetometer)

The applicant confirms that:

- the failure mode and effect analysis was conducted for stated unmanned aircraft system

which presents that failure of individual component doesn’t cause complete termination of

functioning of individual system,

- the consequences of individual failure were examined – in case the manufacturer

documents doesn’t contain prevention of consequences of individual failure,

Date: Accountable manager within the operator: Signature:

Appendix 4 – Mandatory Occurrence Report

Napomena: Ukoliko želite da zaštitite svoj identitet, zaokružite POVJERLJIVO

Note: If you want to protect your identity, please highlight CONFIDENTAL

Bijela polja popunite velikim štampanim slovima, označite sa “X” odgovarajuće kvadrate, nepotrebno precrtati

Fill all the items in block capital letters, mark appropriate fields with “X”, disregard inapplicable items

1. Vrsta događaja/Type of Occurrence Operacije vazduhoplova / aircraft operation occurrence

Usluge u vazdušnoj plovidbi / ATM /ANS Occurrence

Događaji sa vazduhoplovima koji nisu kompleksni / other than complex aircraft

occurrence

Održavanje i popravka vazduhoplova / maintenance occurrence

Ugrožavanje na aerodromu i zemaljsko opsluživanje / airport and ground services

occurrence

Ometanje vazduhlova laserom / laser interference

2. Tip vazduhoplova / Aircraft Type 3. Registracija vazduhoplova / Aircraft Registration

4. Operator i vlasnik / Operator and Owner 5. Datum i vrijeme događaja / Date and Time

6. Mjesto događaja/ICAO kod aerodroma / Location of

Occurrence/ aerodrome ICAO code

7. Broj leta / Flight Number

8. Polazi iz/ Departing from 9. Dolazi u/ Arriving to

10. Vrijeme sletanja / Landing Time 11. Tehnička knjiga vazd. br. / Technical Log Book No.

12.Faze leta /Flight Phase

Vuča / Towing

Parkiranje / Parking

Izguravanje / Pushback

Voženje prije polijetanja /

Taxiing before take off

Polijetanje / Take off

Početno penjanje (<1500ft)/ Initial climbing

Penjanje / Climbing

Lebdenje / Hover

Krstarenje / Cruise

Poniranje / Descending

Čekanje / Holding

Prilaženje (<1500ft)/ Approach

Kruženje za slijetanje / Circling

Slijetanje / Landing

Voženje posle slijetanja / Taxiing after landing

Drugo / Other

13.Vrsta leta /Type of Flight

Komercijalni – Redovni / Commercial - Scheduled

Čarter / Charter Poslovni / Business Taksi / Taxi

Privatni / Private Medicinski / Medical Rad iz vazduha / Aerial work Probni – tehnički / Test -

Technical Obuka / Training Vlastite potrebe / Non

commercial

Prelet / Ferry Drugo / Other

14. Posljedice /Consequences

Bez posljedica / No consequences

Povratak na slijetanje / Return back for landing

Prekinuto polijetanje / Rejected Take-off

Slijetanje iz obazrivosti / Precautionary Landing

Gašenje motora / Engine

Failure

Odložen let – Otkazan / Flight

Delayed/Cancelled

Skretanje / Runway Excursion Drugo / Other

15. Putnici, posada

/Passengers, Crew

16. Pravila letenja /

Flight Rules

17. Uslovi leta /

Flight Conditions

18. Vidljivost /

Visibility (m)

19. Vjetar / Wind 20. Padavine /

Precipitation

_____ / _____

VFR IFR VMC IMC

21. Oblaci / Clouds 22. Temperatura /

Temperature

23. Značajni vremenski uslovi / Significant Weather

23. Staza u upotrebi / Runway in use 24. FIR i klasa vazdušnog prostora/

25. Naziv ATS jedinice / ATS unit

26. Doprinos ATM-a / ATM contribution

27. Uticaj na ATM uslugu / ATM effect

28. Upozorenja /Alerts

TCAS: Nema / None

TA

RA, sa instrukcijom

GPWS MSAW STCA

29. Ugrožavanje leta laserom / Laser attack

a) Lokacija izvora zračenja / location of light source: b) Okvirna udaljenost od izvora zračenja / distance from the source of light source:

c) Boja lasera / laser color: zelena/green crvena/red plava/blue ostalo/other

30.Opis događaja / Brief description

31. Klasifikacija događaja / Occurrence class: 32. Klasifikacija rizika / Risk classification:

33. Dodaci / Attachments

Skice / Sketches

Izvještaji / Reports

Slike / Photographs

Drugo / Other

Detalji o podnosiocu prijave / Report submitter details

Ime podnosioca / Name of reporter

Telefon / Phone Datum podnošenja / Date

Potpis podnosioca / Signature of reporter ____________________________

Voluntary Occurence Report

Prijave o događajima od značaja za sigurnost vazdušnog saobraćaja dostavljaju se Kontakt licu za događaje od

značaja za vazduhoplovnu sigurnost Agencije za civilno vazduhoplovstvo (adresa i e-mail dati su na kraju

obrasca):

Occurrence Report forms are to be sent to the Contact person for Safety Occurrences of the Civil Aviation Agency

(address and e-mail are given in the footer of this form):

Bijela polja popunite velikim štampanim slovima.

Fill all the items in block capital letters.

Mjesto, datum i vrijeme događaja/Location, Date and Time of the Occurrence

Opis događaja/Description of Occurrence

Uzrok događaja (prema mišljenju podnosioca)/Cause of the Occurrence (as per the opinion of the person denouncing)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Politika ACV je da pruži povratne informacije o rezultatima analize, ukoliko se zahtijevaju. Ukoliko ne želite

povratne informacije, označite sa X bijelo polje. / It is CAA policy to provide a comprehensive closing response,

if required. If you do not require the response, please tick the box.

Podaci su povjerljivi i namijenjeni isključivo za dodatna pitanja / Information is confidential and is intended solely for

questions:

Ime i prezime / Name: Adresa / Address:

Broj telefona / Phone number: e-mail adresa / e-mail:

Note: All documents related to occurrence reporting you can find on the next link:

http://www.caa.me/index.php?strana=fiksna&id=20&menu_id=3