tellerscan ® 4120 training for service technicians. this copyrighted material is the property of...
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TellerScanTellerScan®® 4120 Training 4120 Training
For Service Technicians.
This Copyrighted Material Is The Property Of Digital Check Corporation and May Not be Reproduced Without Their Written Permission
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Introduction Introduction An overview of the operation and servicing of the TS4120
– TS4120 model’s serial numbers start with ‘5’ on the bottom label.
– The older models are 151000-12. Refurbished -12 units are -22P.
– The newer ones from production are 151000-22.
Service information on checking out the scanner functions, running diagnostics and performing parts replacement and adjustments.
Training Videos are available in a folder on this CD.
Please use this information in conjunction with the TS4120 User Guide and the TS4120 Service Manuals, included On This CD.
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AgendaAgenda Hardware Overview Installing The Scanner With USB Theory Of Scanner Operation Running The Scandemo Programs Running The Maintenance Program Adjustment & Removal Procedures Common Problems & Resolutions Problem Diagnostics & Error Codes Supplies & Cleaning Information Training Summary / Contact Information
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Hardware OverviewHardware Overview
Section 1 in the TS4120 Service Manualin the Manuals Subdirectory.
Overview
Recommended Tools
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Theory Of Scanner OperationTheory Of Scanner Operation
Section 3 of the TS4120 Service Manual
Overview- Including overhead images
– TS4120 – PN-151000 (-21 non ink jet, -22 ink jet)
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Installing The Scanner w/ USBInstalling The Scanner w/ USB Section 2 in the TS 4120 Service Manual
o General Information About the USB Interface and Installation of the driver files.
Press USB Installation Documento Using the Certified USB driver files (these are required for the TS 4120 Family)
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Running ScanDemo & ScanliteRunning ScanDemo & Scanlite
Demo Instructions V10.X
– Information On Running The Demo Programs which can run all of the TellerScan products– These programs can test every feature on the scanner and help determine if a problem is hardware or application related.– Ball park numbers on expected documents per minute.
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Running The TS440 Maintenance Running The TS440 Maintenance Program – Program –
(Used for all TS4120 models)(Used for all TS4120 models)
Press Program Instructions
Instructions For:– Calibration Of The Scanheads– Calibration of the Double Feed – Creating A Configuration File
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Adjustment & Removal ProceduresAdjustment & Removal Procedures
Hardware Adjustments – Review section 4 in the
TS4120 Service Manual for the specific component
Parts removal and Replacement– Review section 6 in the TS4120 Service Manual for the specific component– Always remove power to the unit before removals
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Common Problems & ResolutionsCommon Problems & Resolutions
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– Installation Problems– Document Feeding Errors– Image Quality– MICR Errors– Ink Jet Testing
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Problem Diagnostics & Error CodesProblem Diagnostics & Error Codes Scanner Diagnostics
– LED issues– Special symptoms– Using Special demo code to check sensors– USB issues
– Model & Serial Number issues– Identifying API & Firmware Code Levels
– Built-In Diagnostics
Common Error Codes – See the Manuals folder for API Error code document
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Supplies & Cleaning InformationSupplies & Cleaning Information Ink Jet Cartridge (HP C6602A)
– Maximum yield of 5 to 7 million characters Full Service Manual & parts Locator Program
*Cartridge & Manuals are available From DCT (909-945-5106) --------------------------------------------------------------------------
Cleaning Card Box (DCT # IS0028, Includes 25 Cards) Cleaning Kit – (DCT # 130007-03, Includes box ox 25 cleaning cards &
6 swabs)*Cleaning supplies are available From Digital Check (847-446-2285), Web based - http://shopping.netsuite.com/digitalcheckFax: 847-441-5507 or [email protected]
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Cleaning Information – Section 5 In the TS4120 Service Manual– Manuals Folder, Users Guide – On Service CD– Digital Check Web Site – Service & Support, Downloads
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Training Summary / Contact InfoTraining Summary / Contact Info
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Hands-On Training Classes Are Available – Contact Digital Check Corporation in Illinois 466 Central Ave – Suite 31 Northfield, Illinois 60093
Phone: 847-446-2285 Fax: 847-441-5507
For additional Technical Information– Contact Digital Check Corp. (847-446-2285)– Send Email Questions To [email protected] – Visit Our Web Site www.digitalcheck.com
– For Parts Information, Contact the plant, DCT, at (909) 945-5106 (ask for Luis Padilla)