TeleworkingTeleworkingThe Future of the Office is at The Future of the Office is at

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DWM ProgramDWM Program

July 1999 Executive Order 155 July 1999 Executive Order 155 established telework pilot program established telework pilot program and Senate Bill 953 passed. and Senate Bill 953 passed.

Telework Committee formedTelework Committee formed Policy based on EPA policyPolicy based on EPA policy Started September, 1999Started September, 1999 Many supervisors required a task logMany supervisors required a task log Surveys to monitor programSurveys to monitor program

DWM TeleworkDWM Telework

20% of Division Employees Telework 20% of Division Employees Telework (48/237)(48/237)

Teleworkers have included Teleworkers have included Supervisors, Technical Staff, Waste Supervisors, Technical Staff, Waste Management Analysts, Office Management Analysts, Office Assistants and Accounting Clerks Assistants and Accounting Clerks

DWM Policy RequirementsDWM Policy Requirements

Teleworkers must be in the office a Teleworkers must be in the office a minimum of 3 – 8 hour days a weekminimum of 3 – 8 hour days a week

Teleworkers must call in at least Teleworkers must call in at least every 2 hoursevery 2 hours

All schedule changes must be All schedule changes must be approved by a supervisorapproved by a supervisor

Employee must have received a Employee must have received a Very Very GoodGood or or BetterBetter on the latest KRR on the latest KRR

DWM Policy RequirementsDWM Policy Requirements

Post Schedule/Phone Post Schedule/Phone Number/Voicemail/ Number/Voicemail/ Office View ProOffice View Pro

Property InspectionsProperty Inspections

Annual Renewal at KRRAnnual Renewal at KRR

Survey Issues to AddressSurvey Issues to Address

Work Group Work Group DiscussionsDiscussions• Phone CoveragePhone Coverage

Posting SchedulePosting Schedule

Calling at Alternate Calling at Alternate LocationLocation

EquipmentEquipment

BenefitsBenefits

Improves Morale/Job SatisfactionImproves Morale/Job Satisfaction Reduces Commute Time/TrafficReduces Commute Time/Traffic Improves Air Quality and Saves EnergyImproves Air Quality and Saves Energy Reduces Absenteeism/TurnoverReduces Absenteeism/Turnover Save $$$ on office requirementsSave $$$ on office requirements Broadens Recruitment BaseBroadens Recruitment Base Increases ProductivityIncreases Productivity

Successful TeleworkSuccessful Telework

CommunicationCommunication

Resolving Conflicts Resolving Conflicts at Workgroup Levelat Workgroup Level

TrustTrust

The Future of TeleworkThe Future of Telework

Increase Telework Days Increase Telework Days per Weekper Week

Office SharingOffice Sharing Integrate into Division Integrate into Division

PlanningPlanning• Cell PhonesCell Phones• LaptopsLaptops• Call Forward to Home Call Forward to Home

PhonesPhones

QuestionsQuestions