teledynamicx ngn voice routing solutions for clecs ilecs
DESCRIPTION
TeleDynamicX network-wide Voice Solutions manage all Processes, Policies and Reporting, and lifts the Routing Layer above the Switching Fabric by interfacing in real-time with all Legacy and Next Generation Network Switching Architectures at the signaling level.Routing decisions can now go beyond historical cost, quality and destination area dial codes, to include decisions based on LRN, vendor / trunk load balancing and millions of individual peering partner or subscriber originating and dialed numbers.This dynamic capability to manage provisioning and routing, integrating both business and NOC requirements, provides Cable based service providers with an opportunity to:1. Reduce Operating and Terminating Costs.2. Creating New Business Opportunities and Market Differentiators.3. Sell New Services.TRANSCRIPT
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
NGN Voice Routing Solutions
for CLECs and ILECs
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
Network-Wide Call
Routing for CLECs and ILECs
A Game Changing Environment TeleDynamicX network-wide Voice Solutions manage all Processes, Policies and Reporting, and
lifts the Routing Layer above the Switching Fabric by interfacing in real-time with all Legacy and
Next Generation Network Switching Architectures at the signaling level.
Routing decisions can now go beyond historical cost, quality and destination area dial codes, to
include decisions based on LRN, vendor / trunk load balancing and millions of individual peering
partner or subscriber originating and dialed numbers.
This dynamic capability to manage provisioning and routing, integrating both business and NOC
requirements, provides CLECs / ILECs with an opportunity to:
Reduce Operating and Terminating Costs.
Creating New Business Opportunities and Market Differentiators.
Sell New Services.
All within a Single Network-Wide Delivery Platform
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
TeleDynamicX Next Generation Architecture TeleDynamicX Carrier Grade Voice Solutions are highly-scalable, meeting any and all
performance and functionality requirements of National, Tier 1 and Tier 2 Carriers, Cable
Companies, Mobile Companies, CLEC's, ILEC's, IXC's and Wholesalers.
Unique to TeleDynamicX, our SCP based dynamic routing layer seamlessly interfaces to ALL
Legacy and Next Generation Network Switching Architectures providing connectivity to ANY
TDM and VoIP switch, Gateway, SBC, IP-PBX, Mobile Switch, etc., using ANY signaling protocol.
Example Integration to Sonus Switching Architecture
With rich in-call US Domestic and International routing feature sets, TeleDynamicX supports
multiple network-wide routing paradigms including, LCR / QoS destination based routing, ToD /
DoW routing, vendor and trunk level load balancing, routing by millions of subscriber ANIs /
CLIs and dialed numbers, support for millions of peering partner numbers, local call
determination, on platform LNP and CNAM dipping, fax screening…….. and much more.
Supported by our BSS/OSS Solutions, TeleDynamicX provides standardization and optimization
for all key Telecommunications back office processes, improving completeness, accuracy and
time to perform all operational and management tasks.
Routing can be centrally managed, changed on the fly and pushed to satellite Service Control
Points that interface using the signaling protocols of the associated switches.
This unique capability overcomes many of the issues of optimally managing and controlling
diverse switching environments and at the same time generates cost savings significantly
greater than implementing our solutions.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
New Routing Paradigms for Voice Calls
TeleDynamicX network-wide, intelligent routing allows operators to go beyond static, priority
order, destination based routing and implement unique features and benefits including:
Management of the entire network’s routing policy from a single location.
Creates a platform for future centralized access to third party databases.
Incorporation of legacy and/or lower cost switching platforms.
Overcomes routing limitations within existing switches.
No limitation with respect to network switch types deployed.
Faster time to market with new and/or improved routing products.
Vendor call throttling by routing table.
Network-wide vendor load balancing.
Network-wide trunk level load balancing [Priority Order, Round Robin, and %].
Trunk output limitation and trunk level ToD / DoW availability settings.
Direct NOC interface to A-Z routing table with over-rides and cost impact visibility.
Immediate ingress and egress path blocking at a carrier and trunk level.
Call process blocking for invalid number lengths.
Special routing for video calls and local call routing.
Unlimited routing tables / products.
True least cost destination routing [LCR] / up to sell rate / with margin protection.
Destination routing by LCR and QoS / a mix of both.
Routing based on local routing number (LRN) or dialed number.
Automatic QoS / price routing provisioning without manual intervention.
Jurisdictional screening with custom treatment of invalid ANI / CLIs.
Time of day / day of week routing.
Round Robin routing for all or selected destinations.
Percentage routing for all or selected destinations.
Combined routing types, LCR, Round Robin, %, within one routing table.
Manual and scheduled synchronization to all switches with call simulation.
Support for 100s of millions of individual peering partner or subscriber originating
and dialed numbers or number patterns.
Call Flow Simulation Whilst the benefits of intelligent routing
with rich in-call routing feature sets are
evident, we also understand that network
operators need an ability to simulate call
flow in order to track the many call routing
possibilities.
Accordingly, to support Network
Operation’s testing of world-wide call
routing, a full call simulation module is also
provided detailing call flow logic.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
Cost Reduction Opportunities
Implementing quality BSS/OSS Solutions combined with in-depth reporting provides
standardization and optimization for all key Telecommunications back office processes,
improving completeness, accuracy and time to perform all operational and management tasks,
thereby generating cost savings.
TeleDynamicX is a best in class BSS/OSS solution and provides a single business interface for the
integration of commercial and network operations policies and processes.
However, price competition and changes to FCC regulations is requiring that greater focus is
placed on cost management and the implementation of the underlying support systems.
TeleDynamicX Solutions meet these challenges and provides CLECs / ILECs with the ability to
achieve the following operational improvements and cost savings:
All National Subscriber to Subscriber
calls, irrespective of the call origin, can
be retained On-NET. This would
eradicate the high cost of traffic off-
load to intermediate vendors.
Off-NET National calls from any
Subscriber can be routed to CLEC /
ILEC peering partners, with screening
support for 100s of Millions of 10 digit
numbers.
All inbound calls can be dipped off
the TeleDynamicX Platform to in-
house or third party Local Calling Area
databases and routed accordingly.
The TeleDynamicX Number Portability Platform provides access to a local copy of
our Neustar maintained number portability data, at lower than competitor charges.
By enabling CLECs / ILECs to properly identify, route and rate traffic based on the
actual terminating carrier, margin exposure to cost differences between carriers is
significantly improved.
The TeleDynamicX CNAM Platform provides access to our hosted CNAM data at
lower than competitor charges.
Fax numbers can be screened by Originating and / or Dialed Number and special
routing implemented.
“Owned” 8XX numbers can be retained On-NET with POTs number translation and
route forwarding based on Time of Day / Day of Week.
Off-NET International calls from any Subscriber can be IMT’d, or subject to the
switching architecture, routed directly to the most cost effective International
gateway.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
Network utilization can be increased by eradicating port clogging from short dialed
numbers and by load balancing vendors and trunks.
Lower rates can be negotiated with National and International peering partners by
providing guarantees with respect to the accuracy of dialed numbers forwarded
matching peering partner number requirements.
Costs can be reduced and revenues increased by the implementation of routing in
Minutes not Days.
Time of Day / Day of Week vendor rates can be utilized via by Time of Day / Day of
Week Routing.
The TeleDynamicX C-SCP architecture allowing operators to interface to Any Switch
using Any Signaling protocols reduces reliance on single vendor switching solution
and the required level of intelligence within switches, thereby reducing CAPEX and
extending the life of legacy switches.
New Business Opportunities and Market
Differentiators
Subscriber CLI / ANI and /or subscriber dialed number based routing provides opportunities to
offer differentiated quality based termination and pricing, including the ability to:
Offer consumer groups’ quality graded termination services at different price points and
associate cost points.
Offer IP-PBX business customers guaranteed Gold / Silver / Bronze Products without
reference to Ingress Trunks i.e. route VIP calls differently to other parts of the business.
Provide IP-PBX business customers’ additional fraud protection by automatic call
blocking depending on destination, CLI / ANI and / or Time of Day / Day of Week.
With screening support for 100s of Millions of 10 digit numbers, all inbound calls from peering
partners or wholesale customers can be routed On-NET to “Owned” subscribers or to other
peering partners, providing opportunities for reciprocal agreements, revenue generation and
margin improvement.
In addition, with the explosion of fixed line “smart phones” offering video as well as voice calls,
back end routing challenges can also be assisted by screening for video calls within the
TeleDynamicX platform and applying appropriate routing, improving call network management
and cost.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
Data Visibility
Pricing for telephony by CLECs /
ILECs is generally based on an “All
you can Eat flat rate” or “Bundled
flat rate Services” model with
certain International destinations
being charged per minute and
added services being charged per
service.
However there is often little
visibility of revenues, associated
costs and margins. Subject to the
availability of and access to the
CLECs / ILECs data, for example
data contained within CDRs and
CRM systems, TeleDynamicX InSight
can provide feature rich digital
Maps, Charts, Gauges, Dashboards
and drill down data displays to
provide the required visibility.
Helping decision makers to reduce
costs and increase profitability
business intelligence
In addition, with TeleDynamicX
AnalyticX, telecom analysts,
managers and executives can easily
navigate data, finding trends,
spotting patterns and 'drilling
down' without the need for
specialist IT staff.
Traffic, revenue, cost and margin
trend analyses by NPA NXX X /
LATAOCN / Switch / Vendor help to
reduce fraud and improve network
load balancing.
Analysis of Off-NET traffic patterns
and volumes can help identify
further potential termination cost
savings. For example by drilling
down through traffic terminated
with relationship vendors to identify
the underlying actual carriers of
record, cost saving opportunities
can be identified and additional
peering agreements entered into.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
About TeleDynamicX TeleDynamicX is a global provider of advanced solutions for telecoms operators in Back Office
Management, Centralized Dynamic Routing and Number Translation Services, improving
completeness, accuracy and time to perform all operational and management tasks - generating
cost savings greater than the cost of implementing our solutions.
Who and Where We Are
TeleDynamicX has a 12 year history of technical expertise, growth and profitability. We have
regional bases in the USA, Switzerland, Germany, Cyprus, Russia, Kyrgyzstan and our solutions
manage over 35 Billion Minutes of voice traffic annually.
TeleDynamicX Core Applications
TeleDynamicX core applications have been developed for and implemented to a wide variety of
telecoms requirements; both as off the shelf solutions and tailored to meet individual
requirements. The core applications are:
TeleDynamicX International provides feature rich management of International Dial Codes,
Buy Rates, Sell Rates, Least Cost / Best Quality Routing, Billing & Accounting, Traffic flows and
Profitability.
TeleDynamicX US Domestic Offers comprehensive management of US Domestic LERG Dial
Codes, LATA/OCN, NPA NXX X Buy and Sell Rates, NPA NXX X Least Cost Routing, Traffic and
Profitability visibility.
TeleDynamicX Dynamic Routing provides advanced In-Call routing feature sets, including
Vendor Call Throttling, Network-wide Vendor Load Balancing, Vendor Trunk Level Load
Balancing, NOC over-rides, Peering Partner and Subscriber Number and Pattern routing; and
much more…..
TeleDynamicX InSight provides access to prebuilt data visualization Business Intelligence
tools including digital Maps, Charts, Gauges, Dashboards and drill down data displays, helping
decision makers to reduce costs and increase profitability across their networks.
TeleDynamicX AnalyticX Is a highly scalable Business Intelligence application that very
quickly enables telecom analysts, managers and executives to navigate data, finding trends,
spotting patterns, 'drilling down', 'slicing and dicing' enterprise data without the need for
specialist IT staff.
TeleDynamicX Converged Service Control Point (C-SCP) provides a highly efficient
and scalable cost-effective infrastructure for centralized routing and number translation services,
representing the core of an operator’s next-generation multi-signaling, multi-switch routing
infrastructure.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
TeleDynamicX Solutions Implementation, Roll Out,
Training and Support
Our solutions implementation and roll out strategies utilize the same quality assurance
processes and project planning tools that we apply to our software development in order to
ensure the highest quality as well as real time customer involvement with a focus on testing.
Our Approach Every client implementation is different, has different objectives and will have different strategies
to achieve them. The TeleDynamicX platform is massively scalable and flexible; this enables
solutions to be fit to any shape or size of problem. This flexibility requires us to be expert in
helping you to understand what is possible and to document what you want to achieve.
Our Experience At TeleDynamicX we have 100’s of man years of experience ranging from a deep understanding
of all signaling protocols to business strategies. The founders of the company gained their
experience from long careers in telecoms including the privatization of National
Telecommunications Companies to the creation of over a dozen telecoms based companies, two
of which have gone public.
Sample Implementation Plan
Deploy On-Site TeleDynamicX Consulting Staff A senior project manager would be
based with the CLEC’s / ILEC’s core team to fully disseminate knowledge of the TeleDynamicX
“Out of the Box” Solutions and to determine additional business and interface requirements.
Planning & Proof of Solution Generate a detailed plan and specification documents. At
this stage utilizing the TeleDynamicX hosted platform to demonstrate, aid discussion and to test
development against.
Additional Development Create and test additional business requirements and interfaces to
in-house systems.
Build and Test Lab System Build a scaled down version of the system to be installed in the
onsite Lab to effect initial testing of call request from the switching fabric to the C-SCP, the
return of a route and the collection of CDR’s.
Test Developed Interfaces Load manually and via developed interfaces the Lab system with
initial data required for BSS/OSS Lab functionality testing. Use traffic generators to load test the
TeleDynamicX C-SCP.
Business Requirement’s Review Requirements change over time especially in the light of
new information. Work collaboratively with client to fully explore previously unseen
requirements.
Live Traffic Pilot Test System Build a subset of the full system to test live traffic. At this
stage the Lab system is moved to production while building out to cluster the key components
of the system.
Roll Out TeleDynamicX has established relationships with numerous third party telecoms and
TeleDynamicX knowledgeable consultants who are drafted on to our team for multi location
implementations to augment our centralized implementation and training structures.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
Training On Site/Remote
We fully understand that without proper training even the best designed systems can under
perform. We also understand that no one training method meets all needs. That is why we
implement training from onsite to across the wire, one on one and in groups.
Online Training A key tool in the support for our training environment is the utilization of the latest
conferencing technology that enables on-line, interactive training to be delivered direct to the
trainee’s desk.
Training can be provided on a one to one basis or on a remote group basis with participants on
individual computers and even in separate locations worldwide. Benefits of our remote training
approach include:
Travel time and costs are eradicated and schedules can be established to fit in with
existing workloads and the TeleDynamicX implementation process.
Our experience has shown that providing short training sessions of up to an hour over a
period of time increases the effectiveness of the training. This many and often
approach is greatly facilitated by the online approach.
Training small groups of staff who perform the same role together has knowledge
retention benefits. In many multi-location firms there are often staff members in the
same functional role but in different offices.
As new features are added and additional modules implemented, staff can get up to
speed very quickly, thereby helping them to be more productive.
Key Process Training Some processes are very important to an organization so training has to reflect this. In certain
cases we would shadow a member of your staff and guide them through each process a number
of times to monitor their progress and ascertain when they have reached a level of proficiency
to continue unaided.
This could include, for example, the provisioning of switches, trunks, customers and vendors or,
for example, the import of vendor / customer tariffs, import / insert of dial codes and the
administration of routing.
Training Materials We maintain a centralized team of dedicated experts whose primary role is to test and
document new and updated functionality, as well as changes to the TeleDynamicX GUI and user
experience. All documentation is published in Help file format, as well as HTML documents, PDF
documents and WORD documents. This enables us to deliver training and help where it is
required.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
24/7 Support
TeleDynamicX is committed to providing the very best 24-hour customer support experience
and adapting to meet the changing needs of business.
Telephone/Email/Online Support Regardless of what media you use to contact support, we have the systems to be able to
effectively manage your issues.
Customers are provided with web based access to our support ticketing system where they can
open a ticket/set the severity level/access and annotate previous tickets, use the Knowledge
Base and FAQs section, download documentation and check on release and patch availability.
Hotline telephone numbers are also provided to customers for serious issues.
Centralized Support Personnel We have support personal in the USA, Cyprus, Germany, India and Kyrgyzstan. Our support
personnel are embedded within the development, documentation and training teams so they
have seen the product from the ground up and can assist with support requests efficiently and
effectively.
On-Site Support Personnel For larger customers, we would propose extending the role of the on-site implementation and
training consultant to include front line support, as well as the on-site period. The on-site period
could be, for example, for one year or a permanent role.
Automatic Monitoring Systems Embedded software routines constantly check critical events e.g. continual receipt and
processing of CDRs.
With respect to the TeleDynamicX Production Servers, we deploy the NMS package Zenoss to
monitor SNMP traps as well as running customized monitoring scripts on guest servers. We
detect most hardware/software issues on the deployed platforms. As events occur that weren't
trapped we develop new monitoring scripts to catch them.
To detect total power failures and site isolation due to fiber cuts and access gear failure, we
launch periodic SNMP polls and/or call queries (from platforms in Dallas, Manassas and San
Antonio) to verify that we get a valid response.
For the TeleDynamicX C-SCPs, we also use the vCenter Server Alarm process to trap any of the
nearly 200 alarm conditions detectable by an ESX/ESXi host or by vCenter Server.
Hardware and Operating Systems Support Because of the critical nature of the TeleDynamicX platforms, four hour critical response time
support from the hardware vendor is included to ensure that if, for example, a server ethernet
switch or iSCSI SAN component fails, the hardware vendor will be there within four hours with
replacement parts.
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CONTACT International: +357 26 813753 http://www.teledynamicx.com
USA: +1 210 380 0458 [email protected]
General Our web site http://www.teledynamicx.com/ provides further information about the capabilities
of our TeleDynamicX Solutions and the following PDFs can be downloaded or forwarded to you
by email on request.
TeleDynamicX Overviews
Lift the Routing Layer above the Switching Fabric
The Next Generation Centralized Routing Architecture
TeleDynamicX Corporate Profile
TeleDynamicX Overview
TeleDynamicX International AnalyticX
Carrier Management
Customer and Vendor Billing
Customer Tariffs
Dial Code Management
InSight Reports and Dashboards
Network Operations Support
Routing Paradigms
Subscriber Number Management
Traffic Agreements
Traffic and Margin Monitoring
Vendor Tariffs
TeleDynamicX US Domestic AnalyticX
Carrier Management
Customer and Vendor Billing
Customer Tariffs
Dial Code Management
InSight Reports and Dashboards
Network Operations Support
Routing Paradigms
Subscriber Number Management
Traffic Agreements
Traffic and Margin Monitoring
Vendor Tariffs
Please do not hesitate to contact us should you require further information or wish to initiate
initial discussions and demonstrations.
We look forward to hearing from you.
http://www.teledynamicx.com/