telecom it partnerscarl cochrane bsc(hons) mba ceng miet with over 35 years’ experience in voice...

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Welcome to Naked Telecom – we are experts in converged voice and data networks. This leaflet provides details of our expertise and track record explaining how we can help your organisation exploit voice over IP and data connectivity solutions. We cover: Planning, Design and Specification Value add to the network Installation and Project Management Support Services Cost Reduction Telecommunications Partners Specialists in Voice Telephony Networks, Systems and Services Telecommunications technology is constantly improving. At last truly converged and unified solutions are available for both wide and local area networks. We approach this from a user and business perspective first and only when we understand our clients’ needs in detail do we move to the implementation phase. Typical technologies include: Voice over IP phone systems Traditional (TDM) voice networks and phone systems A combination of both of the above All wide area technologies Voice-data convergence now has the potential to allow any IT service provider to offer new services. Naked Telecom Ltd. Giving you the naked technical expertise and experience for IT Experts. March 2013

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Page 1: Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice and data telecoms. A career at British Telecom gained experience in public and private

Welcome to Naked Telecom – we are experts

in converged voice and data networks. This

leaflet provides details of our expertise and

track record explaining how we can help your

organisation exploit voice over IP and data

connectivity solutions. We cover:

• Planning, Design and Specification

• Value add to the network

• Installation and Project Management

• Support Services

• Cost Reduction

Telecommunications Partners Specialists in Voice Telephony

Networks, Systems and Services

Telecommunications technology is constantly

improving. At last truly converged and unified

solutions are available for both wide and local area

networks. We approach this from a user and business

perspective first and only when we understand our

clients’ needs in detail do we move to the

implementation phase. Typical technologies include:

• Voice over IP phone systems • Traditional (TDM) voice networks and phone

systems • A combination of both of the above • All wide area technologies

Voice-data convergence now has the potential to

allow any IT service provider to offer new services.

Naked Telecom Ltd.

Giving you the naked technical expertise and experience for IT Experts.

March 2013

Page 2: Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice and data telecoms. A career at British Telecom gained experience in public and private

Convergence and Voice over IP (VoIP) means that IT

organisations who deal with servers, PCs and LANs are

now seeing this infrastructure being used to carry voice

calls and telephony applications to reduce costs and to

simplify the running of voice and data networks.

VoIP however presents particular challenges. If the

networks are not at the right standard and the various

system components are not setup and configured

correctly, then voice calls can suffer. Call quality is

paramount from being able to hear the conversation

without call drop outs, line errors and throughput

restrictions from either the network operator or the IT

network.

Telephony skills and data IT skills tend to be provided by

separate experts. Specifying, procuring and integrating

VoIP for example into the IT network requires both skill

sets. To save time and to ensure that the vital voice

telephony service - often regarded today as an IT

application by IT experts – always works is achieved by

working with telephony specialists. This smooths the

challenge and provides a level of assurance that VoIP

telephony is not compromised.

Many orgainsations need a one-stop-shop for all their IT

configurations including telephony. By resting on our

telephony and VoIP expertise, new services such as

IT Partner Telecom Specialists

Supporting IT Experts

Understanding customer needs is a crucial first step.

Working closely with IT people to ensure voice telephony is not compromised.

Naked Telecom Ltd.

Giving IT Experts the naked technical expertise and experience for telephony.

March 2013

Page 3: Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice and data telecoms. A career at British Telecom gained experience in public and private

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Carl Cochrane BSc(Hons) MBA CEng MIET

With over 35 years’ experience in voice and data

telecoms. A career at British Telecom gained

experience in public and private exchanges and

networks. Developed the ISDN service and phones at

BT Research Labs. Mobile cellular experienced

gained during the pioneering developments of GSM

and 3G networks at Orange, Mobile Systems

International, Nortel and Nokia Networks. Provided

IP network, VoIP and xDSL solutions. Contributed to

the development of text messaging. Experienced

Product & Project Manager. Now providing business

and technical consultancy to SMEs, large

multinationals and Government Agencies.

Richard Crabb – Technical Specialist

40 years’ experience in telecoms and IT. Developed

test and conformance suites for public & private

exchanges and ISDN protocols at the world

renowned BT Research Labs. Specifies, installs and

supports PBX and VoIP systems across Europe; since

1999. Undertaken IT support and provided technical

training courses. Developed applications integrating

voice and data applications lead by client

requirements. Qualified Project Manager.

Who Are We Seasoned Specialists.

Naked Telecom Ltd.

Giving IT Experts the naked technical expertise and experience for telephony.

March 2013

Recent Client Case Studies.

Somerset Solicitors … A local law firm required a 45

seat Call Centre. The project involved migrating the

legacy DASS based PBX to an IP phone system

connected to IP links. The system operates on a virtual

machine. The solution provides a high level of resilience.

Ski Resort, Val d’lsere, France … With sites in

Edinburgh & France where clients pay typically £20k per

week to stay at the resort, all chalets are interconnected

and have broadband internet access. Free calls are now

enjoyed by the client including internationally between

their sites.

Logistics Firm, UK … Shipping fresh vegetables from

Africa and elsewhere into UK supermarkets requires a

24/7 operation. An IP solution with IP and ISDN lines

was successfully implemented as a hot-swap and a

managed gradual migration to ensure the network did not

suffer with any downtime. Benefits include reduction in

international call costs and ongoing support costs.

Internet Resilience … load sharing and backup of

various access lines (xDSL, ISDN, IP, 3G etc) are

designed into our solutions.

We provide the appropriate technology for our client.

We have found that not every client is the same and a

level of customisation is required.

Page 4: Telecom IT PartnersCarl Cochrane BSc(Hons) MBA CEng MIET With over 35 years’ experience in voice and data telecoms. A career at British Telecom gained experience in public and private

MARCH 2013

Contact

Carl Cochrane or

Richard Crabb

01935 200 210

Naked Telecom Limited

YOUR TELEPHONY PARTNER Add additional services by partnering with telephony and VoIP specialists. Simplifying

your customers IT & telephony services, often reducing ongoing costs and providing productivity enhancements.

Reduce the risk of compromising voice telephony quality.