technology user instruction
DESCRIPTION
Sildes for LS 408 User Instruction class at GSLIS at Simmons College, Spring 2008, Instructor: Piroli.TRANSCRIPT
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Technology in User Instruction
User Instruction
April 1, 2008
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Who are your users?
(and how do they use technology?)
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Understanding the User
Figure 1 from Marshall, Todd. “A New Approach to Understanding the Digital Divide : Why Two Levels are Not Enough.” Conversants vol. 1, 2008. Available at http://conversants.syr.edu/2008/01/24/marshall-2008-1/
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Goals for users
Further student outcomes (academic setting)
Better understanding of resources Improved information literacy “You can do it!”
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Goals for users
Further student outcomes (academic setting)
Better understanding of resources Improved information literacy “You can do it!”
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What Technology is out there?
Thank you Read/Write Web
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Ludwig Gatzke http://flickr.com/photos/stabilo-boss
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But what technology is useful?
Weblogs Wikis Twitter Second Life Blackboard IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis Twitter Second Life Blackboard IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter Second Life Blackboard IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter instantaneous interaction/ back channels
Second Life Blackboard IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter instantaneous interaction/ back channels
Second Life instantaneous interaction
Blackboard IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter instantaneous interaction/ back channels
Second Life instantaneous interaction
Blackboard long-term & short-term interaction
IM Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter instantaneous interaction/ back channels
Second Life instantaneous interaction
Blackboard long-term & short-term interaction
IM instantaneous interaction/ back channels
Social Networks
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But what technology is useful?
Weblogs long-term interaction
Wikis long-term interaction
Twitter instantaneous interaction/ back channels
Second Life instantaneous interaction
Blackboard long-term & short-term interaction
IM instantaneous interaction/ back channels
Social Networks long-term & short-term interaction
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Why use technology? Collaboration Read/Write Web
• Creation• Response
Distance learning Ability to add continuity
• Learning outside classroom• Increased awareness of material in real-world scenarios
Metacognition Purposes of reference/ research
• Social bookmarks• microblogging
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Why use this stuff in the classroom?
Technology shifts classroom power structure• Moderator/ facilitator rather than professor/ teacher
• Collaboration
Technology that exemplifies this change• Twitter
• Second Life
• Social Networks
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Technology for Single Meeting
Instant reaction Technology for use @ point of contact
Appropriate:• Instant Messaging
• Twitter/ Pownce/Jaiku
• Second Life
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Technology for Extended Meetings
Development over time Allows exploration of more complex
ideas
Examples• Blogs
• Social Bookmark Site
• Social Networks
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Case Study
Electronic Publishing, WP692, Emerson College
Fall 2007
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Class Assignment
Students responsible for posting an article every week on personal del.icio.us and link it to the class site (WP692).
At the beginning of each class, class would discuss 1 article per student.
Students would also discuss article on class blog.
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Goals
Create a digital repository for students to use on research/ project.
Provide new information not covered in textbooks. Example: Amazon Kindle.
Have students focus on different modes of information delivery (social bookmarking, class discussion, blog)
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868 links!!
1 semester
12 students
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868 links tagged by subject and grouped by class
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1,043 links for Spring 2008 class
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Outcomes
Students more aware of current events Students forced to think & respond to
topics Students had a ready resource for
papers/ projects Future classes able to use and build
upon resources
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Problems & Concerns
When technology goes bad it hurts us too.
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Challenges for Instructors
Facebook≠Technology• How do you teach to everyone?
Personal setting vs. Group Setting Constant Tweaking Classroom not structured for this kind of
interaction You’re an instructor all the time.
• IM, e-mails at 11 o’clock at night
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Biggest Challenge for Instructors
TIME to: Develop resources Develop big picture Explore new Technology Play with Technology Review and relearn
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Problems with online technology
First post!
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Problems with online technology
First post!
You suck.
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Problems with online technology
First post!
You suck.
Check out my site.
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Problems with online technology
First post!
You suck.
Check out my site/ video.
10 Secrets to Love!
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Digital Divide
Access to technology available? Users able to use technology outside of
class? What devices are needed?
• Twitter via cell-phone
• Youtube?
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Technology for Technology’s sake
Just because we can use it, should we? Some technology doesn’t translate into
an academic setting. Technology should enhance learning
outcomes not compete with them.
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Questions?
Ask me about Twitter
FacebookSecond LifeDel.icio.us
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Slides Available Online
http://www.slideshare.net/rodzvilla/technology-user-
instruction