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Technology Update TSAG Meeting 6/10/04

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Page 1: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

Technology Update

TSAG Meeting 6/10/04

Page 2: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

Old Voicemail System

New Voicemail System installed on May 17 Remaining Issues:

Migrating calling trees Some users have still not activated their account

If users are experienceing any problems, please report [email protected] 4879 or the University Helpdesk

Old system will be removed on June 18 Users must remove any wanted voice mail Users may access the system via x3100

Page 3: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

End of Life: IPX and Appletalk Original Announcement of Intent:

TSAG Meeting, Nov & Dec 2002 Proposed Last Date of support:

Friday June 4 2004 (Last day of academic year)

Current Status: IPX and Appletalk routing is “off” in many areas ITR/NEO is removing remaining remnants shortly Exceptions:

Library to support Pay-for-Print infrastructure Univ. Hall to provide additional time to migrate off both

protocols Do not rely on intrasubnet functionality

Page 4: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

Programming Support: PHP, … ATC requested additional server-side support

Security support: SSL and authentication Programming support: PHP, CGI, fastCGI, … Database support: mysql

Campus web server (www.csun.edu) Supports SSL and LDAP-based authentication (.htaccess) Provides PHP, CGI, fastCGI via

ITR has provisioned a server, towhee.csun.edu, for long running jobs (e.g., mysql database instances)

Access to these services will be limited. Support is limited to infrastructure support, programming

support will be a end-user or local issue

Page 5: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

CSUN1: Interactive Shell Access General intent:

Phase-out shell access Current CSUN1 services:

Shell access Pine access Home directories (primarily for web publishing) Uploading and Downloading files

Future services Shell access will be limited (e.g., to support pine users) Home Directories via UDrive File transfers via “SCP” (secure copy)

(recall: inbound telnet/ftp being phased out on Oct 15, 2004) Towhee.csun.edu will replace csun1.csun.edu

Page 6: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

UTBI: Anti-Virus Purchase The University is planning on purchasing a campus-wide anti-

virus license 8,000 on-campus licenses (~$9.44/license, ~$4.50 annual) 4,000 off-campus faculty/staff licenses (onetime $3.09/license) 30,000 student licenses ($1.07/license)

Final decision has not be made, but Cabinet has endorsed the proposal

Distribution of software for on-campus computers via TSAG Your tasks:

Provide a count of the number of desktops in your area:Mac, Windows, and Unix variants

Indicate if you are going to Run local anti-virus distribution server Utilize the Enterprise anti-virus distribution server

POC for software: David.Sorkin x6442

Page 7: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

Account Cleanup

We have a large number of dormant, unclassified accounts: Password have expired E-mail quota limit set to zero

These accounts will be deleted soon Your tasks:

Review local usage of department and special accounts.

Remind users to double check their account classification via https://www.csun.edu/account

Page 8: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

Email Quotas

All e-mail quota’s have been applied based upon affiliation

Recall Notification system: 90% usage: Advisory message 100%-120% usage:

Initial Warning Message Two-weeks later additional Notice Two-weeks later, quota adjusted to 100% limit

>120% usage: Automatic message and account lock Possible changes:

Increase frequency of notices Increase overdraft amount (20%->100%)

(Note that some clients report a different quota limit.)

Page 9: Technology Update TSAG Meeting 6/10/04. Old Voicemail System New Voicemail System installed on May 17 Remaining Issues:  Migrating calling trees  Some

VPN and Security Issues

VPN version being updated on the website ITR is only supporting the Cisco VPN client You may use other clients at your own discretion

SNMP strings: Many network-attack devices have “public” for the public

string. Either: disable SNMP access set an appropriate public string

Printer Management, e.g., via web interface You need to set password for these services, otherwise

anyone on campus (including students from housing) can reconfigure your printers.