Technology Planning, 2011-2012

Staff Development DaySeptember 30, 2011

• 58% have a library card• 64% have visited library in last year• 70% “very satisfied” with their library• 83% “important” that library provides

computer access, training and support• 29% have used a library website

ALA Harris Poll 2011

Source: American Library Associationhttp://www.lita.org/ala/research/librarystats/2011harrispoll.pdf

• 92% use email & search engines• 65% use social networking sites• 85% own a cellphone• 50% of internet traffic from cellphones

Among U.S. Adults in 2011

Source: Pew Internet & American Life Projecthttp://pewinternet.org/

6% of Smartphone users use QR codes

Half of them did so through magazines and newspapers. QR codes are used to share:

• A simple URL or contact info • Nutrition facts for fast food• Interactive profiles and stories • A greeting for fellow digiphiles

Source: NPR News Story, 9/26/2011http://www.npr.org/2011/09/26/140805493/few-consumers-are-cracking-the-qr-code

• 93% use the internet• On average spend 8 hours/day online• 75% use social networking sites• 75% own a cellphone• 80% own game console

Among U.S. Kids Age 8-18

Source: Pew Internet & American Life Projecthttp://pewinternet.org/

Meet Users Where They “Live”

For every space, resource, program or service we offer, we should be able to answer the following basic questions for our users:

• What can I do here?• Why should I care?• What should I do next?

Technology is a tool

• Communications• Electronic information accessibility• Network viability• Appropriate hardware & software• Millennium / WebPAC / Encore• Training for patrons, staff & trustees

Improve the following areas:

New interface for Web Email

New Intranet Coming Soon!

New Website, New Ways to Connect

Call/Email/Text/Chat

http://www.palatinelibrary.org/about-us/contact-us

Blogs & Feeds

http://www.palatinelibrary.org/about-us/news/get-updates

http://twitter.com/palatinelibrary

Increase Visibility Tools like Twitter,

Facebook & Flickr:

• Share our vision• Reflect our character• Engage users• Inspire creativity• Encourage participation• Assert relevance• … and are really fun!

Videos & Podcasts, too!

Game On!

Photos from National Gaming Day, 2010

Enhance digital marketing

Will the Kindle be a Game Changer?

PPLD My Media Mall Circulation

eReader ownership doubled from 6% to 12%

What will it be by January 2012?

Among U.S. Adultsfrom November 2010 to May 2011

Source: Pew Internet & American Life Projecthttp://pewinternet.org/Reports/2011/E-readers-and-tablets.aspx

eReader Petting Zoo

Laptop Lending at Main Library

Audiovisual Editing Rooms

Improve bandwidth

Server Virtualization

• All new hardware, completes first major network infrastructure overhaul in 7 years

• Assets are more secure, better organized• Fewer servers + more powerful processors

= more efficient / improved system performance• More versatile, expandable

Improve computer workstations

More training opportunities

Optimize Millennium ILS / WebPac

New Interface for Encore

http://encore.palatinelibrary.org/

Current Version of Encore

New Two-Column Display: “Cobalt”

Encore Advanced Search

BookCart with Batch Requesting

Recent Searches and Recently Viewed

New Encore Features• Improved Relevancy Ranking: Items with most copies are listed first

(benefits bestsellers)• Promote Relevance / Right Result:

Option for staff to promote items in search results• Integration with NoveList Select You Might Like…

Book recommendation resource in the catalog• Improved Administrative Features

Limited customization; regular data backups

Explore EncoreThere are a few Public Library early-adopter sites already running Encore 4.1 Cobalt:

Omaha Public Library St. Louis County Public Library Jefferson County Public Library

For more examples (mostly academic libraries), there are a growing number of sites listed here:

Saginaw Valley Encore Synergy Sites