technician tools

7/31/2019 Technician Tools

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IT: Computer Technician: Technicians Tools Plan UNT in partnership with TEA

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Lesson Plan

Course Title: Computer Technician

Session Title: Technicians Tools

Lesson Duration:[Lesson length is subjective and will vary from instructor to instructor]180- 240 minutes

Performance Objective:

Upon completion of this assignment, the student will be able to identify the computertechnicians basic tools required to perform computer maintenance and/or upgrading. Thestudent will also be able to describe the function of each of the tools contained in thetechnicians tool kit.

Specific Objectives:

Identify the computer technicians basic tools used to maintain and upgrade personal

computers (PCs) Students, working in teams, will be able to extract various hardware components and

properly re-assemble them

Discuss the computer technicians bsic tools used to maintain and upgrade personalcomputers (PCs)

Use the computer technicians basic tools and look inside a PC to identify specifichardware parts

Students will create a schematic type diagram showing the connection relationshipsbetween the identified computer parts

Preparation

TEKS Correlations:This lesson, as published, correlates to the following TEKS. Any changes/alterations to theactivities may result in the elimination of any or all of the TEKS listed.

130.275 (c)(1)(F)The student demonstrates the necessary skill for career development, employability, andsuccessful completion of course outcomes. The student is expected to:

demonstrate leadership skills and function effectively as a team member.

130.275 (c) (1)(G)The student demonstrates the necessary skill for career development, employability, and

successful completion of course outcomes. The student is expected to: identify and implement proper safety procedures.

130.275 (c) (4)(A)The student applies communication, mathematics, English, and science knowledge andskills to research and develop projects. The student is expected to:

demonstrate proper use of written, verbal, and visual communication techniquesconsistent with information technology industry standards.


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130.275 (c) (5)(D)The student knows the concepts and skills that form the basis of computer technologies.The student is expected to:

identify proper troubleshooting techniques.

130.275 (c) (5)(G)

The student knows the concepts and skills that form the basis of computer technologies.The student is expected to:

describe the function of central processing units, storage units, storage devices,peripheral devices, and microprocessor units.

130.275 (c) (6)(A)The student knows the proper function and application of the tools, equipment,technologies, and material used in computer technologies. The student is expected to:

demonstrate safe use of equipment in computer technologies such as hand andpower tools.

130.275 (c) (6)(B)

employ available reference tools, materials, and Internet sources to accessinformation as needed.

Instructor/Trainer

References:1. JES and Co., A+ Certification: An Introduction to Computer Hardware,

2. IDG Books Worldwide Inc.,

Lesson 5:Technicians Tools

A+ Certification For Dummies, Chapter 3: Using the RightTools.

Instructional Aids:

1. PowerPoint presentation: Computer Technician Tools2. Tools Exam3. Tools Exam - KEY4. Computer Parts Lab Activity5. Classroom Lab Report Activity6. Tech Tools Word Game7. Tech Tools Word Game - KEY

Materials Needed:1. Standard computer technician tool kit2. Copies of Exam (One for each student)

Equipment Needed:1. Projection system to display PowerPoint presentation [PC/Monitor, PC/Projector, etc.]2. Various working/nonworking PCs with complete set of basic hardware (i.e. hard drive,

CPU, Power Supply, etc.)

Learner1. Students should read appropriate curriculum material for using the right tools [depending

on the test/curriculum being used for this course]. This lesson can be taught with only


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the PowerPoint presentation and standard computer technician tool kit, but it isrecommended that the students actually work in computers.

Introduction

MI Introduction (LSI Quadrant I):

Using the proper tools to work on computers saves you time and frustration. A goodcomputer technician should maintain a simple but functional toolkit that can becarried easily.

In addition to the simple computer technicians took kit that is carried with thetechnician, a secondary, more extensive set should be maintained in a fixed locationwhere you regularly maintain and repair old and new computers. Why do you thinkthe extensive sets of tools are not regularly carried to the work site?

1. The basic took kit contains most of the tools required to upgrade or fix mostsimple computer problems.

2. Prevents expensive tools from being lost or stolen when you leave your shop.

Outline

MI Outline (LSI Quadrant II): Instructor Notes:

I. Introduce computer technicians tools tostudents utilizing a PowerPointpresentationa. Introduce students to the standard

tools in the toolkit that you should notleave behind

b. Introduce students to specializedcomputer technician tools andsupplies.

c. Introduce students to some of thesoftware tools used by the computertechnician.

d. Introduce students to measurementtools (multimeter), used by thecomputer technician

II. Students identify computer technician toolsusing worksheets.a. Students complete word game

exercise for technician tools.

Application

MI Guided Practice (LSI Quadrant III):

1. Teacher shows and demonstrates each tool in the standard tool kit.2. Have students, rotating from student to student, pick up a tool and discuss its

function.

MI Independent Practice (LSI Quadrant III):


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1. Students working in small teams (2-4) will extract, identify and re-installcomponents from a teacher created list.

Summary

MI Review (LSI Quadrants I and IV):

1. Ask students summary questions:

a. What are the common screwdrivers bits (ends) used by the computertechnician?[Slotted (standard), Phillips, Torx]

b. What tool dies the computer technician use for retrieving parts droppedinside the computer?[Parts retriever grabber]

c. What tool does the computer technician use to prevent the discharge intothe delicate computer circuits of the static electricity generated by his/hermovements?[Electrostatic Discharge (ESD) wrist strap]

2. Show [an additional time] the tools contained in the standard tool kit.

Evaluation

MI Informal Assessment (LSI Quadrant III):

1. Teacher will monitor student progress during independent practice andprovide independent re-teach/redirection as needed.

MI Formal Assessment (LSI Quadrant III, IV):

1. Administer an objective multiple choice test.

Extension

MI Extension/Enrichment (LSI Quadrant IV):

1. Students should create a schematic diagram showing connectedrelationships between computer hardware

2. Students should create a Lab Report which summarizes the entireexperience.


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Icon MI Teaching StrategiesPersonal Development

Strategies

Verbal/Linguistic

Lecture, discussion, journalwriting, cooperative learning,word origins

Reading, highlighting, outlining,teaching others, reciting information

Logical/Mathematical

Problem solving, numbergames, critical thinking,classifying and organizing,Socratic questioning

Organizing material logically, explainingthings sequentially, finding patterns,developing systems, outlining, charting,graphing, analyzing information

Visual/Spatial

Mind-mapping, reflectivetime, graphic organizers,color-coding systems,drawings, designs, video,DVD, charts, maps

Developing graphic organizers, mind-mapping, charting, graphing, organizingwith color, mental imagery (drawing inthe minds eye)

Musical/Rhythmic

Use music, compose songsor raps, use musicallanguage or metaphors

Creating rhythms out of words, creatingrhythms with instruments, playing aninstrument, putting words to existingsongs

Bodily/Kinesthetic

Use manipulatives, handsignals, pantomime, real lifesituations, puzzles and boardgames, activities, role-playing, action problems

Moving while learning, pacing whilereciting, acting out scripts of material,designing games, moving fingers underwords while reading

Intrapersonal

Reflective teaching,interviews, reflective listening,KWL charts

Reflecting on personal meaning ofinformation, studying in quiet settings,imagining experiments, visualizinginformation, journaling

Interpersonal

Cooperative learning, role-playing, group brainstorming,cross-cultural interactions

Studying in a group, discussinginformation, using flash cards withother, teaching others

Naturalist

Natural objects as

manipulatives and asbackground for learning

Connecting with nature, forming study

groups with like minded people

Existentialist

Socratic questions, real lifesituations, globalproblems/questions

Considering personal relationship tolarger context


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Comput er Part s Lab

Directions:Students will work in groups investigating the inside of a typical computer. The

case should be opened to reveal the inner components. The following list has beendeveloped to guide the student to understanding how the components fit together in a

system.

List of Components:

Hard Drive

CD ROM

RAM

CMOS Battery

Video, Sound or NIC

Motherboard

CPU

Fan(s) Heat Sink

Power Supply

All Internal Cables

Assignment:Students will develop their own diagram showing the basic relationships between

all of the listed parts. This is NOT an artist drawing, but a diagram. The student is notto draw the components as they actually see them, but, in their drawing, show what isconnected to what. The drawing does not have to be to scale. In fact, it probablyshould not be to any particular scale. The student might wish to show some relative

size of the components, but it is not required. All students in a group must completetheir own diagram sketch. There should be no two exactly alike, each student will showtheir own interpretation of how the required parts connect. The group can agree ongeneral ideas of how something connects to another, but how that is shown in thediagram is up to the individual student. Students may use color, but it is not required.


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Classroom Lab Repor t

I nstr uctions:Students should fill out the lab report in its entirety. All blanks should have an

answer. If an individual question does not apply to the lab being taken, then a N/Ashould be written into that space. Be sure to fill out the header portion of the form forname, course, date, and title of lab.

Lab Name _________________________

Part ners in Lab:

I nit ial Lab I nst ructions:

Procedures followed during lab:

Conclusions based on t he lab:


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Student Name ________________________________ Date ____________________

TechniciansToolsExam

DIRECTIONS

: Circle the letter that corresponds to the best answer for each of the questionsbelow.

Question 1: Which of the following screwdrivers is considered a specialized tool?

A. FlatheadB. PhillipsC. OffsetD. Torx

Question 2: An IC is best removed using which of the following tools?

A. Needle-nose pliersB. Phillips screwdriverC. IC chip tool

D. Offset screwdriver

Question 3: Which of the following is a screwdriver that is made especially for screws with aninternal, faceted, star-like hole?


Question 4: If you use a screwdriver set with interchangeable tips, be sure that the tips are_____________.

A. InsulatedB. MagneticC. Carbon steelD. Nonmagnetic

Question 5: Which of the following is an ingenious device to help retrieve small parts andscrews dropped into a computer case?

A. Chip pullerB. Part retrieverC. Offset screwdriverD. Needle-nosed pliers

Question 6: What tool does a technician use to test I/O ports such as serial and parallel ports?

A. Loopback plugsB. MultimeterC. Volt-ohmmeterD. None of the above


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Question 7: What device will prevent the discharge into delicate computer circuits of the staticelectricity generated by your movements?

A. Part retrieverB. ESD wrist strapC. Chip pullerD. Soft lint-free cloth

Question 8: Which of the following technician tools can be left in the shop while on a servicecall?

A. Soldering ironB. Diagonal cutters (dikes)C. Parts retrieverD. Screwdrivers

Question 9: When servicing a PC, on which of the following do you attach the grounding wriststrap to prevent ESD?

A. To the static ground matB. To the chassis inside the caseC. To the chassis, but only if a ground mat is not availableD. To the static shielding bag that came with the computer

Question 10: Which of the following supply items is used for cleaning fans, grill work, inside thecase, keyboards, and other parts of the PC?

A. Compressed airB. Soft lint-free clothC. Pure grain alcohol

D. You cannot clean these parts without damaging the computer electronics

Question 11: Which of the following is one of the most effective diagnostics tools available andruns every time you boot the system?

A. MSD.EXEB. BIOS POSTC. SYSEDIT.EXED. SCANDISK.EXE

Question 12: Which of the following is NOT a typical screw used in a PC?

A. Hex headB. PhillipsC. torxD. lag


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Question 13: A Multimeter will measure which of the following?

A. Voltage (volts)B. Current (amps)C. Resistance (ohms)D. All of the above

Question 14: Which of the following is a Windows 9x software tool used to view and edit .INIfiles, AUTOEXEC.BAT, and CONFIG.SYS?

A. SYSEDIT.EXEB. REGEDIT.EXEC. SYSVIEW.EXED. FILE MANAGER

Question 15: Which of the following is a software tool that is used to find and repair hard-diskproblems?

A. DEFRAG.EXEB. MSD.EXEC. SCANDISK.EXED. MEM.EXE

Question 16: Which of the following is a type of software that is used to remove orphaned orunwanted files?

A. AntivirusB. UninstallerC. DiagnosticsD. Troubleshooting


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TECHNICIANS TOOLS EXAM - KEY

DIRECTIONS

: Circle the letter that corresponds to the best answer for each of thequestions below.

Question 1: Which of the following screwdrivers is considered a specialized tool?


Question 2: An IC is best removed using which of the following tools?

A. Needle-nose pliersB. Phillips screwdriverC. IC chip toolD. Offset screwdriver

Question 3: Which of the following is a screwdriver that is made especially for screws with aninternal, faceted, star-like hole?


Question 4: If you use a screwdriver set with interchangeable tips, be sure that the tips are_____________.

A. InsulatedB. MagneticC. Carbon steelD. Nonmagnetic

Question 5: Which of the following is an ingenious device to help retrieve small parts andscrews dropped into a computer case?

A. Chip pullerB. Part retrieverC. Offset screwdriverD. Needle-nosed pliers

Question 6: What tool does a technician use to test I/O ports such as serial and parallel ports?

A. Loopback plugsB. MultimeterC. Volt-ohmmeterD. None of the above


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Question 7: What device will prevent the discharge into delicate computer circuits of the staticelectricity generated by your movements?

A. Part retrieverB. ESD wrist strapC. Chip pullerD. Soft lint-free cloth

Question 8: Which of the following technician tools can be left in the shop while on a servicecall?

A. Soldering ironB. Diagonal cutters (dikes)C. Parts retrieverD. Screwdrivers

Question 9: When servicing a PC, on which of the following do you attach the grounding wriststrap to prevent ESD?

A. To the static ground matB. To the chassis inside the caseC. To the chassis, but only if a ground mat is not availableD. To the static shielding bag that came with the computer

Question 10: Which of the following supply items is used for cleaning fans, grill work, inside thecase, keyboards, and other parts of the PC?

A. Compressed airB. Soft lint-free clothC. Pure grain alcohol

D. You cannot clean these parts without damaging the computer electronics

Question 11: Which of the following is one of the most effective diagnostics tools available andruns every time you boot the system?

A. MSD.EXEB. BIOS POSTC. SYSEDIT.EXED. SCANDISK.EXE

Question 12: Which of the following is NOT a typical screw used in a PC?

A. Hex headB. PhillipsC. TorxD. Lag


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Question 13: A Multimeter will measure which of the following?

A. Voltage (volts)B. Current (amps)C. Resistance (ohms)D. All of the above

Question 14: Which of the following is a Windows 9x software tool used to view and edit .INIfiles, AUTOEXEC.BAT, and CONFIG.SYS?

A. SYSEDIT.EXEB. REGEDIT.EXEC. SYSVIEW.EXED. FILE MANAGER

Question 15: Which of the following is a software tool that is used to find and repair hard-diskproblems?

A. DEFRAG.EXEB. MSD.EXEC. SCANDISK.EXED. MEM.EXE

Question 16: Which of the following is a type of software that is used to remove orphaned orunwanted files?

A. AntivirusB. UninstallerC. DiagnosticsD. Troubleshooting


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Student Name:Date:

Word Game

DIRECTIONS: Find and circle the words from the Technicians Tools Lessonhidden in the puzzle below. The words may be horizontal, vertical, diagonal,backward, or forward.

SCREWDRIVERNUT DRIVERCHIP PULLEROFFSET SCREWDRIVERTWEEZERSHEX HEADFLATHEADPHILLIPSTORXMULTIMETERCONTINUITYVOLTAGEWIRE STRIPPERS

LOOPBACK PLUGVOLTMETEROHMMETER


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Word Game Key

DIRECTIONS: Find and circle the words from the Technicians Tools Lesson hidden inthe puzzle below. The words may be horizontal, vertical, diagonal, backward, orforward.

SCREWDRIVERNUT DRIVERCHIP PULLEROFFSET SCREWDRIVER

TWEEZERSHEX HEADFLATHEADPHILLIPSTORXMULTIMETERCONTINUITYVOLTAGEWIRE STRIPPERSLOOPBACK PLUGVOLTMETEROHMMETER

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