technical workshop ashwin jayapaul james harvey. upgrading your triaster server key information...
TRANSCRIPT
![Page 1: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/1.jpg)
Technical Workshop
Ashwin JayapaulJames Harvey
![Page 2: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/2.jpg)
• Upgrading your Triaster Server
• Key Information
• Troubleshooting
• Questions
Workshop Summary
![Page 3: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/3.jpg)
• Upgrade instructions (1)
• Minimum System Requirements (2)
Reference: http://knowledgebase.triaster.co.uk/help-for-it-administrators/installation/upgrading-triaster-server-131-onwards (1)
http://knowledgebase.triaster.co.uk/help-for-it-administrators/it-administrator-due-diligence/what-are-the-minimum-system-requirements (2)
Upgrading your Triaster Server
![Page 4: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/4.jpg)
Upgrading your Triaster Server
• Upgrade the software:
- Installing Process Navigator
- Installing Triaster Software
![Page 5: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/5.jpg)
Upgrading your Triaster Server
• Installing to another drive
![Page 6: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/6.jpg)
Upgrading your Triaster Server
• Triaster Service account
![Page 7: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/7.jpg)
Upgrading your Triaster Server
- Check the homepage
![Page 8: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/8.jpg)
Upgrading your Triaster Server
- Run a publish
![Page 9: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/9.jpg)
Key Information
• Folder structure
![Page 10: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/10.jpg)
Key Information
• Triaster Server 2011 configuration utility
• Settings.xml
![Page 11: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/11.jpg)
![Page 12: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/12.jpg)
![Page 13: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/13.jpg)
![Page 14: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/14.jpg)
Key Information
• Permissions
- Web sites
- Process Mappers
- Library Administrators
Reference: http://knowledgebase.triaster.co.uk/help-for-it-administrators/permissions
![Page 15: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/15.jpg)
Key Information
• Triaster Services
- Triaster Alert Server 2011
- Triaster Improvement Workbench Server 2011
- Triaster Publication Server 2011
- Triaster Task File Server 2011
- Triaster Token Server 2011
![Page 16: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/16.jpg)
Key Information
• Activation
- Process Navigator
- Triaster Server
- Web Activation
- Server Activation
![Page 17: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/17.jpg)
Troubleshooting
• My library is not displaying
![Page 18: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/18.jpg)
Troubleshooting
• My library is not displaying
- Permissions
- ASP.NET version/registration
- Compatibility View
- VML
![Page 19: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/19.jpg)
Troubleshooting
• My site is not publishing
![Page 20: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/20.jpg)
Troubleshooting
• My site is not publishing
- Services
- Logs
![Page 21: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/21.jpg)
Troubleshooting
• Error when opening Visio
![Page 22: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/22.jpg)
Troubleshooting
• Error when opening Visio
- Bitness
![Page 23: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/23.jpg)
Troubleshooting
• Process Navigator / Add-ins menu is missing
![Page 24: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/24.jpg)
Troubleshooting
• Process Navigator / Add-ins menu is missing
- Configuration
- Service packs
![Page 25: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/25.jpg)
Technical Workshop
Thank you… Any Questions?
Don’t forget to tweet! #triaster
![Page 26: Technical Workshop Ashwin Jayapaul James Harvey. Upgrading your Triaster Server Key Information Troubleshooting Questions Workshop Summary](https://reader035.vdocuments.us/reader035/viewer/2022070401/56649f1c5503460f94c31fc1/html5/thumbnails/26.jpg)
What’s next?
Business Track: Successfully delivering a Useful, Usable and Used Triaster Process Library with Paul Elson-Vining, Julie Savage & Joel Evans
Technical Track: A glimpse of the future with Andrew Ridgeley and Chris Mawdsley
#triaster
Triaster Conference 2014