Technical Tip: How To Enable Port Forwarding On eIDC32 Page 1

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Technical Tip

How To Enable Port Forwarding On eIDC32

Revision 8.26.2014

Technical Tip: How To Enable Port Forwarding On eIDC32 Page 2

Table of Contents 1.0 INTRODUCTION ...........................................................................................................................3

2.0 RECOMMENDED CONFIGURATION STEPS ........................................................................................3

3.0 SET TCP/UDP PORT NUMBER ON EIDC32 ..........................................................................................4

4.0 PORT FORWARDING ....................................................................................................................7

5.0 CUSTOM WINDOWS FIREWALL RULES.............................................................................................8

5.1 CREATE A CUSTOM INBOUND RULE FOR TCP PORT RANGE .............................................................................................. 8

5.2 CREATE A CUSTOM INBOUND EXCEPTION FOR UDP PORT RANGE.................................................................................... 11

5.3 CREATE A CUSTOM OUTBOUND RULE FOR TCP AND UDP PORT RANGE .......................................................................... 12

6.0 CREATE DOORS IN INTELLI-M ACCESS............................................................................................ 12

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1.0 Introduction

This document explains how to enable port forwarding on your eIDC32 Door Controllers. This is beneficial for anyone who has multiple door controllers sitting behind one external IP Address on a router.

2.0 Recommended Configuration Steps

1. Set Port Numbers on the Door Controllers. 2. Port Forward UDP/TCP traffic from Router “A” to the internal IP of the Door

Controllers. 3. Port Forward UDP/TCP traffic from Router “B” to the internal IP of the IA Server. 4. Open UDP/TCP port range for Door Controllers in Windows Firewall. 5. Add Door Controllers in Intelli-M Access with external IP of router and the

appropriate Port Number.

The port numbers and IP Addresses used in this document are

merely examples. You can use any available ports on your network

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3.0 Set TCP/UDP Port Number on eIDC32

In this example we will walk you through configuring the custom TCP/UDP port for a door controller sitting behind Router “A”. Make sure you follow the outlined steps for your other door controllers as well.

1. Log into the WebUI for eIDC32.

2. Click the System button.

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3. Select the Controllers button.

4. Select the Modify button.

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5. Within the Controller Detail Page, modify the TCP Port and UDP Server Port and then click OK to save.

Make sure the TCP Port and UDP Port are the same port number when configuring custom ports.

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4.0 Port Forwarding

Once you have configured your custom ports on the door controllers, port forward UDP/TCP traffic from Router “A” to the internal IP address of the Door Controllers, and port forward UDP/TCP traffic from Router “B” to the internal IP of the IA Server.

Important Note: Every router is unique and this process varies with each brand. Furthermore, every network is unique with custom firewalls and domain settings. Infinias support can help configure ports on controllers and within the software, but they cannot configure a customer’s router. It is important that you have a Network Administrator who understands the network and how to Port forward appropriately. Please refer to http://portforward.com/ for detailed information on how to forward ports in most routers.

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5.0 Custom Windows Firewall Rules

On the Intelli-M Access Server, create custom inbound and outbound Windows Firewall rules for TCP and UDP traffic between door controllers and the IA Server.

5.1 Create a Custom Inbound Rule for TCP Port Range

These are inbound ports will allow the IA Server to receive TCP traffic from the Door controllers.

1. Open Windows Firewall on the IA Server and select Advanced settings.

2. Select Inbound Rules and then select the New Rule Action.

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3. Select Port as the Rule Type and then click Next.

4. From the Protocol and Ports, select the TCP and Specified local ports: radio buttons. Enter in your port range of your door controllers.

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5. Select Allow the connection and then click Next.

6. Apply the Rule to all profiles and select Next.

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7. Give the Rule a logical name that indicates that it is for TCP traffic from your door controllers, then click Finish.

5.2 Create a Custom Inbound exception for UDP Port Range

These are inbound ports will allow the IA Server to receive UDP traffic from the Door controllers. Follow the same steps as outlined above but this time you will select UDP.

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5.3 Create a Custom Outbound Rule for TCP and UDP Port Range

These are outbound ports will allow the IA Server to send TCP and UDP traffic to the Door controllers. Follow the same process as above but select Outbound Rules and then the New Rule Action.

6.0 Create Doors in Intelli-M Access

When you create the door in Intelli-M Access make sure that the custom port number is mapped to the correct door. The Port: field sits between the IP Address: and Serial Number: fields. Although the doors will be added with the same external IP Address,

they will appropriately receive and forward data on their assigned port.