technical and business writing assignment

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  • 8/3/2019 Technical and Business Writing Assignment

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    Technical and

    BusinessWriting

    Assignment # 1:

    Submitted By:

    Hania GulReg No: 4941

    BSTESemester 3

    Submitted To:

  • 8/3/2019 Technical and Business Writing Assignment

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    Technical and business writing is a form of technical communication, which is a style of

    writing used in diverse fields. Technical and business writing involves attractive layout for easy

    reading and comprehension. Presentational strategies help readers to grasp messages quickly.

    Technical writers begin by forming a clear understanding of the purpose of the document they

    will create. If payment for production comes from a second party, this includes a detailed

    interview with the party that pays for the document's production. Technical writers then typically

    go on to gather information from existing documentation and from subject matter experts.

    Workers at many levels and in many different fields have a role in producing technical and

    business communications. Technical and business writing enhances strong language and

    teaching skills and help understanding the many conventions of modern technical

    communications.

    Significance of Technical and Business writing in different engineering fields:

    Communication abilities are becoming increasingly important as engineers frequently interactwith specialists in a wide range of fields outside engineering. Engineers should be creative,

    inquisitive, analytical, and detail oriented. They should be able to work as part of a team and to

    communicate well, both orally and in writing. Technical and Business writing in general will of

    course help to communicate better and conduct business more efficiently.

    Below are the views and perspective of different engineers according to their work experiences.

    Kanza Gul, a Software engineer working for UltraSpectra says: I am working for a software

    company for 2 years and here is what I have to do in a typical day where my technical and

    business writing skills are necessary. I write user manuals, system administration guides,installation guides, quick reference guides, release notes, help files, etc. Perhaps I should also

    mention that, while writing these products I also consult with various other experts, sometimes

    through e-mail and other times on the phone or through teleconferences. And for this I need to be

    well communicative and expressive both orally and in writing. Technical and business writing

    skills are also beneficial for software engineer while testing the products; both working as a

    tester and also while writing the scenarios that the testers use.Technical and Business writing is

    actually an ability to coordinate with your administrator, communicate with and control others in

    a work environment. It covers all office communications and topics like how to write a memo;

    how to write an e-mail; how to prepare a report; how to write meeting minutes and all kinds of

    business letters, etc.

    Moreover, technical and business writing skills clearly help in a number of administrative tasks

    too like attending the departmental meetings, filling in time sheets, etc. Business writing in

    general will of course help you communicate better and conduct your business more efficiently.

    Therefore, working as a technical and business writer is an exciting career full of interesting

    challenges and plenty of room to grow into with new skills.

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    Arslan Ahmed, a Mechanical Engineer working for Attock Oil Refinery (Pvt) Ltd for 3 years

    says: Engineering work is critically dependent upon communication skills. Engineers must be

    able to report their ideas and designs clearly and briefly to their coworkers, supervisors, and

    customers. The format of technical and business communications can vary widely, from

    summaries of calculations, to short technical memos, to complete written reports, to oral

    presentations, to drawings describing data or machinery.

    Being a professional engineer it is an utmost need to communicate well with your co-workers

    and subordinates and keep updating on project deliverables. For example, when I am trying to

    express or explain something that is abstract, my technical and business writing skills help me a

    lot in delivering my thoughts patiently and professionally. During my studies and professional

    career, I have to write formal reports on the work in many of the engineering classes. These

    reports vary in content and format, but they include milestone and design reports in the projects,

    lab reports in the experimental works, and research reports in other disciplines and activities.

    Technical and business writing skills help me in developing the ability to convey my workclearly and convincingly to others. With my strong knowledge of TBW, I can work efficiently to

    produce top-quality documentation.

    Shahid Iqbal Kiyani, a Telecom Engineer working for Nokia Siemens network says: I am an

    experienced professional with expertise in the telecom, business, customer service, and

    advertising industries. I currently work with a large international Telecommunication company,

    and am responsible for producing and revising client-facing documents. I have over five years of

    experience in working with non-native English speakers, and am able to take the barest

    information and form it into a clear, well-written final product. The job responsibilities of a

    telecommunication engineer include designing and creating telecommunication systems,identifying technical problems and providing solutions. Therefore, according to need of my

    profession, I should have strong technical, business and communication skills in order to assess

    technical issues and then explaining the right strategies to improve the services for the clients.

    Being a telecommunication engineer, I have to keep the telecommunication system running in a

    smooth and efficient manner and for this I have toperform site visits for documentation and cost

    estimation of existing systems and building conditions.

    Technical and business writing abilities widely help in our professional careers, like in making

    assignments for the projects, for coordinating system layout and drawings with engineering staff,

    for performing telecommunication analysis and developing system concepts, and for handlingresponsibilities of designing systems including calculations, reports, evaluations and cost

    estimations.

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    Shafaq Sohail, a professional engineer in aerospace industry, working with commercial

    airlines for 8 years, expresses her point of view about significance of Technical and Business

    writing. She has a very strong background in engineering and other technical fields. According to

    her, the core ability of any professional engineer should be able to design, integrate, and test

    various systems design. For this reason, one has to communicate extensively with multiple

    engineers and administratives. She says: I need to have strong communicative skills in my

    profession in order to deal and coordinate with manufacturing organizations, airline customers,

    and global suppliers. Sometimes, I am also responsible for documenting the design specifications

    for the systems too.

    In her opinion, there is a supreme need of introducing communication courses including

    technical and business writing to our academia, in order to bring up the quality engineers. The

    course should cover the necessary communicative skills of an engineer and it should primarily

    focus towards the needs of engineers and technical staff, who are seeking to improve their

    technical editing skills in their daily workplace. It should also comprises of an overview of theextensive process, reviews of grammar, punctuation, steps for improving technical writing style,

    and key strategies for enhancing the overall quality of technical communications.

    Nauman Tanvir, a recent graduate in Electrical Engineering and currently employed in

    SPARKO state his views: Technical and business writing can be a very useful form of writing

    and communication for projects, lab reports, instructions, diagrams, and many other forms of

    professional writing. It can be helpful to take a course in technical writing because through

    spending extensive time studying how to perfect the style of writing, it can help engineers

    become much better at the skill and be able to better communicate with individuals about how do

    to something or explain what they are doing. Since a lot of the work that electrical engineers dois largely based upon technical documents, such as designing audio equipment, which uses many

    different types of parts, this could help improve both the ability to comprehend and write the

    documents. In order to design electronic equipment, a lot of reviewing of data sheets is

    necessary, and being able to read these is very important. Also, many engineers are required to

    write detailed reports on the work that they are doing, and through a technical writing course. So,

    overall this course adds a beneficial knowledge to the electrical engineers.

    Conclusion:

    In order for a professional engineer to reach their maximum strength in a skill, it would be useful

    to improve their knowledge of the topic. Through taking a course in technical and business

    writing, engineers could better understand how to make instructions for projects and explain to

    others the purpose and outcome of projects. In various professional fields, it requires extremely

    detailed instructions, and in order for uninformed people to understand this instruction, it has to

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    be written in a clear, concise way. Through a course in technical and writing, it could help for

    you to become very good at writing these types of documents and create a much more effective

    work environment. With better technical and business documents, things would be able to be

    communicated more quickly, efficiently, and productively.

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