techfuse - enhanced interactions using sharepoint and lync

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Enhanced Interactions using SharePoint and Lync 05.17.2012 Brian Caauwe, Sr. Consultant Doug Splinter, VP Sales Engineering

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Enhanced interactions using SharePoint and Lync - demonstrated at TechFuse 2012 in Minneapolis MN

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Page 1: TechFuse - Enhanced interactions using SharePoint and Lync

Enhanced Interactions using SharePoint and Lync

05.17.2012

Brian Caauwe, Sr. ConsultantDoug Splinter, VP Sales Engineering

Page 2: TechFuse - Enhanced interactions using SharePoint and Lync

Session Agenda

• What you need to know• Lync Interactions• SharePoint Interactions• Better together• Q&A

Page 3: TechFuse - Enhanced interactions using SharePoint and Lync

• Brian Caauwe– SharePoint Consultant & Speaker• Email: [email protected]• Twitter: @bcaauwe• Blog: http://blog.avtex.com/author/bcaauwe

• Doug Splinter– VP Sales Engineering• Email: [email protected]• Twitter: @dsplinter• Blog: http://blog.avtex.com/author/dsplinter

Who are we?

Page 4: TechFuse - Enhanced interactions using SharePoint and Lync

Quick Poll• SharePoint Version

– 2007 – WSS, MOSS– 2010 – SPF, Server, FAST

• Lync Version– OCS– 2010

• Work Roles– SharePoint Administrator– SharePoint Developer– Lync Administrator– Lync Developer– Business User– Other

Page 5: TechFuse - Enhanced interactions using SharePoint and Lync

What you need to know

Page 6: TechFuse - Enhanced interactions using SharePoint and Lync

What is SharePoint

The Business Collaboration Platform for the Enterprise and the Web

Connect and Empower People

Cut Costs with a Unified Infrastructure

Rapidly Respond to Business Needs

Communities

Search

Sites

Composites

ContentInsights

Page 7: TechFuse - Enhanced interactions using SharePoint and Lync

What is SharePoint• Modular system• Acts as a repository for storing and managing

content (documents, web)• Accessing content from other systems (data, web

services)• Provides a secure environment for users and

content• Can be customized / configured (layout, look and

feel, functionality) to meet many different scenarios• All accessed via a browser

Page 8: TechFuse - Enhanced interactions using SharePoint and Lync

What is SharePoint

• Intranet– Portal– Collaboration– Social Networking– Business Intelligence

How is SharePoint Used

Page 9: TechFuse - Enhanced interactions using SharePoint and Lync

What is SharePoint

• Extranet– Collaboration– Marketing Platform

How is SharePoint Used

Page 10: TechFuse - Enhanced interactions using SharePoint and Lync

What is SharePoint

• Public Internet– Corporate Website– Online Marketing– Product Catalog

How is SharePoint Used

Page 11: TechFuse - Enhanced interactions using SharePoint and Lync

What is Lync

• Single Interface• Supports presence,

IM, voice, web, audio and video conferencing

• Highly Available and Secure

• Integration• Plus much more

– http://lync.microsoft.com

Page 12: TechFuse - Enhanced interactions using SharePoint and Lync

What you need to know

• SharePoint– My Site Host– Search Service

• Lync

Out of the Box – People Search

Page 13: TechFuse - Enhanced interactions using SharePoint and Lync

What you need to know

• SharePoint– My Site

• Lync– Default Image– Corporate Image– Public Image

Out of the Box – User Images

Page 14: TechFuse - Enhanced interactions using SharePoint and Lync

What you need to know

• SharePoint– Email / SMS

• Lync– IM– Email– Phone Call– Voicemail

Out of the Box – Notifications

Page 15: TechFuse - Enhanced interactions using SharePoint and Lync

What you need to know

• SharePoint– My Site

• Lync– Personal Note

Out of the Box – Status Messages

Page 16: TechFuse - Enhanced interactions using SharePoint and Lync

Lync Interactions

Page 17: TechFuse - Enhanced interactions using SharePoint and Lync

Lync Interactions• Named Search• Skills Search– Use with SharePoint People search

• New-CsClientPolicy / Set-CsClientPolicy– SPSearchCenterExternalURL– SPSearchCenterInternalURL

People Search

Page 18: TechFuse - Enhanced interactions using SharePoint and Lync

Lync Interactions• Pulled from Active Directory– thumbnailphoto attribute

• Populate from SharePoint– User Profile Service Application– Auto resizing of images

• Also consumable by Exchange / Outlook

User Images

Page 19: TechFuse - Enhanced interactions using SharePoint and Lync

Lync Interactions• View MySite– wWWHomePage attribute– First time visit to My Site

• Browse Organization– Populated from AD

Contact Card

Page 20: TechFuse - Enhanced interactions using SharePoint and Lync

SharePoint Interactions

Page 21: TechFuse - Enhanced interactions using SharePoint and Lync

SharePoint Interactions

• Presence– Web Application setting– ActiveX control name.dll

• Office Web Applications (Co-Authoring)– In the Browser

• Excel• OneNote

– In the Client• Word• PowerPoint• OneNote

Basic Integrations

Page 22: TechFuse - Enhanced interactions using SharePoint and Lync

SharePoint Interactions

• My Site– User Profile Service Application• Export to thumbnailphoto• Permissions

– Create Child Objects (this object and all descendants)– Write All Properties (this object and all descendants)

• Creates three image sizes (S, M, L)

Enhanced Integrations

Page 23: TechFuse - Enhanced interactions using SharePoint and Lync

SharePoint Interactions• Nintex– Find Users by Status– Get User Status– Lazy Approval– Send Notification

• Delivery Type :: IM

• Avtex PIM and Lync UCMA extension services– Adds state updates and

multi-media alerts

Development Integrations - Workflows

Page 24: TechFuse - Enhanced interactions using SharePoint and Lync

SharePoint Interactions• Lync Personal Note• SharePoint My Site Status• Synchronization process– Lync API

• Microsoft.Lync.Model• Microsoft.Lync.Utilities

– User Profile web service

Development Integrations - Status synchronization

Page 25: TechFuse - Enhanced interactions using SharePoint and Lync

DEMO

Page 26: TechFuse - Enhanced interactions using SharePoint and Lync

MS Lync and SharePointBasic whiteboard

PSTN

Internet

ExchangeCore Email and

Unified Messaging

SIP Gateway

Firewall

AD

MS SQLDatabase

Custom Apps

(Speech IVR, web, etc.)

SharePointCollaboration, Publishing, Workflows,

BI/Dashboards, Search

MS Lync CorePresence, IM, Collaboration,

Conferencing and Voice Services MS TMG/UAGMS Lync Edge

Whiteboard Completed

CloudServices

Page 27: TechFuse - Enhanced interactions using SharePoint and Lync

Minnesota SharePoint User Group

• 2nd Wednesday of the Month• 9:00 – 11:30 AM

• SharePoint resources and links• Meeting Schedule• Past User Group Presentations• This Presentation

• Next Meeting – 6/13• SharePoint Integrations

www.sharepointmn.com

Page 28: TechFuse - Enhanced interactions using SharePoint and Lync

Microsoft UC User Group of MN

• 3rd Thursday of the Month• 8:30 – 11:00 AM

• UC resources and links• Meeting Schedule• Past User Group

Presentations• This Presentation

• Next Meeting – 6/21• E911 and High Availability

www.msucug.org

Page 29: TechFuse - Enhanced interactions using SharePoint and Lync

Q & A

Page 30: TechFuse - Enhanced interactions using SharePoint and Lync

• Brian Caauwe– Email: [email protected]– Twitter: @bcaauwe– Blog: http://blog.avtex.com/author/bcaauwe

• Doug Splinter– Email: [email protected]– Twitter: @dsplinter– Blog: http://blog.avtex.com/author/dsplinter

How to reach us

Page 31: TechFuse - Enhanced interactions using SharePoint and Lync

References• Brian’s Blog

– http://blog.avtex.com/author/bcaauwe

• Doug’s Blog– http://blog.avtex.com/author/dsplinter

• TechNet– http://technet.microsoft.com/en-us/library/gg398806.aspx

• User Groups– SharePoint: http://www.sharepointmn.com– Unified Communications: http://www.msucug.org

Page 32: TechFuse - Enhanced interactions using SharePoint and Lync