tech talk: customize reporting dashboards for new business insights
TRANSCRIPT
World®’16
TechTalk:CustomizeReportingDashboardsforNewBusinessInsights
NishantKabra,PrincipalProductManager,CATechnologies
DO4T32T
DEVOPS– AGILEOPERATIONS
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Abstract
ThelatestversionofCAAppExperienceAnalyticsenablesthecreationofcustomizeddashboardsthatgeneratebusinessinsightswhiledramaticallyreducereportingcomplexity.LearnhowtheopensourceKibana datavisualizationplug-inworksandhowtoleveragelogfilesandCAApplicationPerformanceManagementdatatogenerateroleandtaskrelevantviewsintohowapplicationsimpactyourbusiness.
NishantKabraCATechnologiesPrincipalProductManager
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Agenda
WHATISCAAPPEXPERIENCEANALYTICS?
INTRODUCTIONTODATASTUDIO
Q&A
EXAMPLES
1
2
3
4
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AligningtotheCustomerExperienceRequiresAnalytics
USERBEHAVIORandEXPERIENCEOutside-InView
OPERATIONALPERFORMANCEInside-OutView
CAAppExperienceAnalytics
Optimizecustomerjourney
Designfortheexperience
Improvedigitalperformance
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MobileAnalytics
CAAppExperienceAnalyticsKeyCapabilities
UserExperienceAnalyticsacrossweb,mobile,wearables
PerformanceAnalyticsDataStudioandBlueprintsFlexibleDynamicDashboards
• CrashAnalytics• UserSessionPlayback• AppFlows• HeatMaps
SaaSandonpremise
end-to-endencryption,
flexibleofferings
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OptimizeCustomerJourneyMeasureandUnderstandCustomerExperience
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DesignWiththeCustomerinMindInsightsIntotheBuyer’sJourneyandUserExperience
17
4 Slow loading content cards (out of 14)
3 Drop rates
11 Finished flow
Screens navigated on an average
CONTENTDELIVERYANDUSERFLOW
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ComprehensiveEnd-to-EndVisibility
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DataStudio:GreaterInsightsintoDigitalExperienceDataStudioandBlueprints
§ Basedonopensourceanalytics
§ Customizabledashboards
§ QuicklygetstartedwithBlueprints,orout-of-the-boxtemplatesthatareeasilycustomizabletofitanybusinessneed
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IntroductiontoKibanainDataStudio
§ ModifiedKibanaisusedinDataStudio– Kibanaisanopensourcedatavisualizationpluginforelasticsearch– WhyKibana?
§ Flexibleanalyticsandvisualizationplatform§ Real-timesummaryandchartingofstreamingdata§ Intuitiveinterfaceforavarietyofusers§ Instantsharingandembeddingofdashboard
– Kibanaprovidesalmostinfinitewaysofvisualizingdatathroughvariousvisualizationtypes
– Kibanasupportsdataexportforeachvisualization
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3.Dashboard1.Discover 2.Visualize
GettingStartedwithDataStudio
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3.Dashboard1.Discover 2.Visualize
GettingStartedwithDataStudio
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Demo
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TryCAAppExperienceAnalyticsToday!
www.ca.com/trials/appexperienceanalytics
SEEWHATANALYTICSCANDOFORYOU!
Free30dayHostedTrialQuicklygetstarted
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DevOps– AgileOps
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